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Hub You - Making The Business Case For Corporate Performance Management
Accountability or Confusion - Why Use a CRM 75, 000 is sizeable. I calculate this to be an annual saving of $210,000 - over $1,050,000 over a five-year period. Once the annual costs and benefits have been identified, they can be discounted at an appropriate cost of capital to give a net present value (NPV) and break even. How many times have you purchased leads from an Internet lead provider or direct mail vendor, only to wonder…Where are my leads? Has anyone called my lead? Did we sell cars from our leads? Are there any referrals?At the end of the month did your lead provider leave you with more questions than answers? What happens with your lot-ups? Are there follow-up and closing opportunities at the bottom of your sales rep’s drawer? What about those phone calls that come straight into the dealership? Is your lead on the back of a salesman’s business card?It has been our experience that dealers are most successful when they know which leads are producing the best return on their investment. It is important to have several lead sources but it is m Your vendor can put you in contact with other organizations that have undertaken similar implementations and they will be able to provide you with some idea of the savings that can be made. Alternatively, if your organization subscribes to an analyst group, they will have a specialist in Corporate Performance Management who will be able to provide guidelines on likely benefits. The results can be impressive with break even being reached in a matter of months rather than years, even when some of the more questionable cost savings are excluded. But be transparent with your assessments, p Are You Branded Yet? Anyone involved in high value capital sales, such as enterprise software, will know life can be a roller coaster. One day everyone is on a high as a major deal is secured. Another day everyone is distraught when after many months of work, it comes to nothing. Losing out to another vendor is an accepted part of the game. One of the best ways to increase your chances of success, whether you work for someone else or have your own small business, is to find an effective way to tell people what you have to offer.You can do this by creating your own brand, according to author, consultant, movie producer and director, Tom Marcoux, who is known as America's Communication Coach. "In order to make your dreams come true you need to effectively tell the world what you offer.And, the essence of telling the world is to clearly and concisely express what you're best known for. This is your personal brand," Marcoux says. Corporations spend millions of dollars to keep their brands in people's minds and wallets.What is a brand? You see them every day -- Apple, McDonald's, Starbucks, Cal More annoying is the situation where you have been told you are the preferred supplier - and after all the euphoria, nothing happens. Typically any enquiry reveals that the proposal is "still with the board", or "has been put back until next quarter". The reality is that it’s a dodo; kicked out because the project team failed to build a compelling business case for the investment and the resources have been allocated elsewhere. The vendor team only have themselves to blame. They should have identified that funding for the project had not been authorized and helped the project team develop the business case. In the 90’s organizations invested heavily in enterprise resource planning (ERP), and customer relationship management (CRM) systems. In the current decade, the focus of much IT spending is predicted to switch to corporate performance management (CPM) suites; integrating previously stand-alone application areas such as budgeting, scorecards and costing to provide better insight into current and future financial performance. But a lot has happened in the last decade. Many organizations invested heavily in ERP and are still not convinced of the benefits. Global IT analysts, the Meta Group, recently did a study looking at the total cost of ownership (TCO) of ERP over the first two years. Among the 63 companies surveyed-including small, medium and large companies in a range of industries - the average TCO was $15 million. But there was a payback. After 31 months, Meta found median annual savings of $1.6 million. On that basis, it would take nearly a decade to reach break even! Such experiences, together with the downturn in most western economies, have depressed IT spending in recent years and boards are right to be skeptical about further spending. This puts the onus on project teams seeking to secure funding for Corporate Performance Management initiatives to develop a credible and compelling business case with a break even that comes sooner rather than later. Step one is to identify the total cost of ownership year by year over a suitable period of time. Beside including the obvious cost of software, hardware, professional services and training, it is important to include the cost of internal staff. Step two is to quantify the benefits. For instance, most of the quantifiable benefit of implementing a new budgeting application is likely to come from a reduction in resources in the finance function. If budgeting was previously done using spreadsheets, it is likely that there was an inordinate amount of work involved in preparing schedules, chasing submissions and re-keying data. Implementing a new system will remove much of this work and these savings should be costed and included in the business case. The cost saving of one part qualified management accountant over a five-year period will get you well on the way to break even. At the same time, implementing a new budgeting system is likely to reduce the amount of time it takes line managers to prepare and review their budgets. The opportunity cost of saving three working days a year for two hundred cost center managers with an average benefits package of $75, 000 is sizeable. I calculate this to be an annual saving of $210,000 - over $1,050,000 over a five-year period. Once the annual costs and benefits have been identified, they can be discounted at an appropriate cost of capital to give a net present value (NPV) and break even. Your vendor can put you in contact with other organizations that have undertaken similar implementations and they will be able to provide you with some idea of the savings that can be made. Alternatively, if your organization subscribes to an analyst group, they will have a specialist in Corporate Performance Management who will be able to provide guidelines on likely benefits. The results can be impressive with break even being reached in a matter of months rather than years, even when some of the more questionable cost savings are excluded. But be transparent with your assessments, pr Commercial Zoning Has You Confused? Read on... ized and helped the project team develop the business case. Zoning is very much a part of everyday life and business when you are new or experienced real estate investors, which includes brokers, agents, and any other professionals in the building industry who would be interested in educating themselves on zoning. When you look into Zoning, you need to be very conscious about where you are looking to develop an area for either commercial, homes, and agricultural needs. You need to be aware of the different types of Real-estate Zonings, such as Spot Zoning, Contract Zoning, Down Zoning, Esthetic Zoning, Subdivisions, and buffer Zoning.Spot Zoning is when you have a small area of property or land that is zoned different than the other properties around it. Next is contract Zoning in which a person or business signs a contract t In the 90’s organizations invested heavily in enterprise resource planning (ERP), and customer relationship management (CRM) systems. In the current decade, the focus of much IT spending is predicted to switch to corporate performance management (CPM) suites; integrating previously stand-alone application areas such as budgeting, scorecards and costing to provide better insight into current and future financial performance. But a lot has happened in the last decade. Many organizations invested heavily in ERP and are still not convinced of the benefits. Global IT analysts, the Meta Group, recently did a study looking at the total cost of ownership (TCO) of ERP over the first two years. Among the 63 companies surveyed-including small, medium and large companies in a range of industries - the average TCO was $15 million. But there was a payback. After 31 months, Meta found median annual savings of $1.6 million. On that basis, it would take nearly a decade to reach break even! Such experiences, together with the downturn in most western economies, have depressed IT spending in recent years and boards are right to be skeptical about further spending. This puts the onus on project teams seeking to secure funding for Corporate Performance Management initiatives to develop a credible and compelling business case with a break even that comes sooner rather than later. Step one is to identify the total cost of ownership year by year over a suitable period of time. Beside including the obvious cost of software, hardware, professional services and training, it is important to include the cost of internal staff. Step two is to quantify the benefits. For instance, most of the quantifiable benefit of implementing a new budgeting application is likely to come from a reduction in resources in the finance function. If budgeting was previously done using spreadsheets, it is likely that there was an inordinate amount of work involved in preparing schedules, chasing submissions and re-keying data. Implementing a new system will remove much of this work and these savings should be costed and included in the business case. The cost saving of one part qualified management accountant over a five-year period will get you well on the way to break even. At the same time, implementing a new budgeting system is likely to reduce the amount of time it takes line managers to prepare and review their budgets. The opportunity cost of saving three working days a year for two hundred cost center managers with an average benefits package of $75, 000 is sizeable. I calculate this to be an annual saving of $210,000 - over $1,050,000 over a five-year period. Once the annual costs and benefits have been identified, they can be discounted at an appropriate cost of capital to give a net present value (NPV) and break even. Your vendor can put you in contact with other organizations that have undertaken similar implementations and they will be able to provide you with some idea of the savings that can be made. Alternatively, if your organization subscribes to an analyst group, they will have a specialist in Corporate Performance Management who will be able to provide guidelines on likely benefits. The results can be impressive with break even being reached in a matter of months rather than years, even when some of the more questionable cost savings are excluded. But be transparent with your assessments, p Up to Here with Credit Card Processing Limits ge TCO was $15 million. But there was a payback. After 31 months, Meta found median annual savings of $1.6 million. On that basis, it would take nearly a decade to reach break even!When a merchant signs a contract with a credit card processing provider, said business owner must indicate the anticipated monthly volume, average ticket and highest ticket. Invariably, merchants (especially new ones), have an exceedingly difficult time with this speculation process. It’s not easy forecasting one’s volume of business, let alone how much will be secured through the use of credit cards.Despite the arduous task of predicting limits, it is always best to OVER-estimate the volume. While the merchant needs to use reasonable assumptions in arriving at these figures, an overinflated amount may preclude a problem in the future.Suppose a merchant indicates that the highest anticipated amount will be $1,000 for any given transaction. If this merchant un Such experiences, together with the downturn in most western economies, have depressed IT spending in recent years and boards are right to be skeptical about further spending. This puts the onus on project teams seeking to secure funding for Corporate Performance Management initiatives to develop a credible and compelling business case with a break even that comes sooner rather than later. Step one is to identify the total cost of ownership year by year over a suitable period of time. Beside including the obvious cost of software, hardware, professional services and training, it is important to include the cost of internal staff. Step two is to quantify the benefits. For instance, most of the quantifiable benefit of implementing a new budgeting application is likely to come from a reduction in resources in the finance function. If budgeting was previously done using spreadsheets, it is likely that there was an inordinate amount of work involved in preparing schedules, chasing submissions and re-keying data. Implementing a new system will remove much of this work and these savings should be costed and included in the business case. The cost saving of one part qualified management accountant over a five-year period will get you well on the way to break even. At the same time, implementing a new budgeting system is likely to reduce the amount of time it takes line managers to prepare and review their budgets. The opportunity cost of saving three working days a year for two hundred cost center managers with an average benefits package of $75, 000 is sizeable. I calculate this to be an annual saving of $210,000 - over $1,050,000 over a five-year period. Once the annual costs and benefits have been identified, they can be discounted at an appropriate cost of capital to give a net present value (NPV) and break even. Your vendor can put you in contact with other organizations that have undertaken similar implementations and they will be able to provide you with some idea of the savings that can be made. Alternatively, if your organization subscribes to an analyst group, they will have a specialist in Corporate Performance Management who will be able to provide guidelines on likely benefits. The results can be impressive with break even being reached in a matter of months rather than years, even when some of the more questionable cost savings are excluded. But be transparent with your assessments, p Building Your Personal Brand On The Shoulders Of Giants tance, most of the quantifiable benefit of implementing a new budgeting application is likely to come from a reduction in resources in the finance function. If budgeting was previously done using spreadsheets, it is likely that there was an inordinate amount of work involved in preparing schedules, chasing submissions and re-keying data. Implementing a new system will remove much of this work and these savings should be costed and included in the business case. The cost saving of one part qualified management accountant over a five-year period will get you well on the way to break even. Writing articles, business blogging, presenting to a group or speaking to the media, in professional services are all great ways to position yourself and your business as a centre of influence. In other words, as a leading authority in your field.While it is important to develop your own methodologies and practices, do not forget that it is also critical to attribute your sources of information.Consider this as building your personal brand on the shoulders of giants.In a blog post that might for example that would be through a link back to the person you are referencing in your blog post and through a track back.In the case of speaking, it might be commenting on your research source.Many people think that to be an expert they must be the foun At the same time, implementing a new budgeting system is likely to reduce the amount of time it takes line managers to prepare and review their budgets. The opportunity cost of saving three working days a year for two hundred cost center managers with an average benefits package of $75, 000 is sizeable. I calculate this to be an annual saving of $210,000 - over $1,050,000 over a five-year period. Once the annual costs and benefits have been identified, they can be discounted at an appropriate cost of capital to give a net present value (NPV) and break even. Your vendor can put you in contact with other organizations that have undertaken similar implementations and they will be able to provide you with some idea of the savings that can be made. Alternatively, if your organization subscribes to an analyst group, they will have a specialist in Corporate Performance Management who will be able to provide guidelines on likely benefits. The results can be impressive with break even being reached in a matter of months rather than years, even when some of the more questionable cost savings are excluded. But be transparent with your assessments, p Here's a Secret to Staffing a New Office Without Hiring Anyone 75, 000 is sizeable. I calculate this to be an annual saving of $210,000 - over $1,050,000 over a five-year period. Once the annual costs and benefits have been identified, they can be discounted at an appropriate cost of capital to give a net present value (NPV) and break even. The Secret is...'Executive Office Space'Unfortunately, too many businesses don't understand the concept of executive office space...or as it's sometimes called, shared office space. As a result, they miss out on one of the most beneficial tools for a small or medium sized company.For starts, executive office space generally comes complete with staff. There is a receptionist to greet your guests and answer your telephone. They can even provide a secretary.Consider these other benefits of renting executive office space or shared office space: You save money by not having to buy furniture or expensive office machines. Most shared office space provides everything you need to move in and start to work.Avoid having to Your vendor can put you in contact with other organizations that have undertaken similar implementations and they will be able to provide you with some idea of the savings that can be made. Alternatively, if your organization subscribes to an analyst group, they will have a specialist in Corporate Performance Management who will be able to provide guidelines on likely benefits. The results can be impressive with break even being reached in a matter of months rather than years, even when some of the more questionable cost savings are excluded. But be transparent with your assessments, presenting a range of scenarios showing a good outcome, a poor outcome and the most likely result. It will help your credibility, especially if your most pessimistic scenario is still positive. Having clearly demonstrated a cost benefit, all the other less quantifiable reasons for implementing a new budgeting application are likely to win the day and help secure the funding. For instance, implementing a budgeting system that allows the organization to re-forecast more frequently is likely to result in more accurate forecasts. It is also likely to enable the organization to become much more agile with managers able to rapidly realign resources with changing patterns of trading. Being able to demonstrate to the board exactly how implementing monthly rolling re-forecasts will enable line managers to manage their capacity better may be more compelling than simply showing a positive NPV. Once an implementation is deployed, the costs and benefits should be fully reviewed to check that the projected savings are achieved. Providing this feedback to the board and senior managers will reassure them that they made the right investment decision and make it easier to secure funding next time around. Again don’t forget to include a review of other benefits such as how the organization can now re-forecast every month, chasing down instances of how this has directly benefited individual managers. In my experience once cost savings have been identified, the other benefits suddenly become much more important. About Richard Barrett: "Richard Barrett oversees ALG Software's marketing worldwide. As an expert in corporate performance management, Richard has had a diverse career spanning more than two decades across multiple industries, including financial services."
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