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  • Hub You - Time Management for Busy Businessowners

    Quick-Service and the Ritz - Separated at Birth?
    Horst Schultze, formerly of the Ritz Carlton, recently spoke at Dine America. He noted three keys to guest loyalty: timeliness, defect-free, and service. Ritz Carlton created their legacy based on these three principles—they charge higher prices for that legacy and guests continue to rave about them. Looking into our industry, drive-thru or dine-in, the same legacy can be created using similar components: speed, accuracy, and hospitality.Whether your company practices timeliness in a hotel setting or speed in a quick-service setting, all guests want the sa
    that would give me about 20 hours of time dedicated to business. However, there's never a perfect week (Chloe doesn't nap, I have some pressing non-business-related task that I can only take care of when she's sleeping, etc.), so my best guess is that this gives me about 15 productive hours to work on my business each week.

    2. Ignoring the phone

    I'm serious when I say that I ignore the phone. Some of my clients get heart palpitations when I tell them that I NEVER jump when the phone rin

    Increase Conversion Rates With Landing Page Optimization: Part 1
    You should know that millions of dollars have been spent on landing page design and optimization techniques. The optimization includes everything from the colors used to text size to image placement–and that's just the tip of the iceberg.Some tests have even tracked the eye movements of visitors while viewing landing pages. This test shows exactly where visitors are looking on your page.Typically these techniques are used over a given length of time to test which landing page design works best.For example, you may use an image of a dog on your lan
    More and more often, clients have been asking me, "how do you get it all done, Alicia?"

    "I don't know you how do it, Alicia...with a little one running around and so few hours in the day to actually focus on your work. Somehow you manage to write your weekly ezine, hold a bunch of teleseminars each month, run your 10-week group coaching program, AND be creating and promoting new offers and new products all the time. I'm so impressed and inspired by you, but more than that, I want to know how you do it all!?"

    To be honest, sometimes I wonder myself! Something I often say to other, especially new, mothers is, "despite what everyone tells you to do, do whatever works for YOU." In a way, that's how I started running my business after I had my daughter. I just did whatever worked. I still do.

    Now that she's a bit older, it's easier to manage both being a fulltime mother along with running a successful business. Notice I said it was easier - not easy!

    Over time, I've figured out how to get the most important things done while still being able to focus the majority of my time on my family (after all, that's one of the reasons why I went into business for myself in the first place).

    Here are the top three things that are working for me right now:

    1. Setting my work hours

    My typical work day looks like this: I get up shortly before my daughter to get organized for the day. This jump-starts my day and makes me feel like I've already accomplished something before I spend the next several hours having tea parties, blowing bubbles, exploring the neighborhood or running errands.

    But I don't get any real work done until her naptime. I work for about two hours while she naps in the afternoon, four days a week. Then for another two hours after she goes to bed at night three evenings a week. My biggest block of focused time, usually reserved for writing and product creation, is on Saturdays, when I work approximately 6 hours. During a perfect week, that would give me about 20 hours of time dedicated to business. However, there's never a perfect week (Chloe doesn't nap, I have some pressing non-business-related task that I can only take care of when she's sleeping, etc.), so my best guess is that this gives me about 15 productive hours to work on my business each week.

    2. Ignoring the phone

    I'm serious when I say that I ignore the phone. Some of my clients get heart palpitations when I tell them that I NEVER jump when the phone ring

    Entrepreneurs – Want To Write A Winning Proposal?
    You’ve been working with a potential client and you think that you finally have the future project all worked out – then they ask you for a proposal. You’ve seen this great potential project but you need to bid for it. So how do you write that proposal that is going to win you the business?Well first of all let’s look at what the proposal should do. Win of course, but before that you have to:* Make your company stand out from the others as well as reflect the values and brand of your company.* Offer the solution that is required in a format that
    you do it all!?"

    To be honest, sometimes I wonder myself! Something I often say to other, especially new, mothers is, "despite what everyone tells you to do, do whatever works for YOU." In a way, that's how I started running my business after I had my daughter. I just did whatever worked. I still do.

    Now that she's a bit older, it's easier to manage both being a fulltime mother along with running a successful business. Notice I said it was easier - not easy!

    Over time, I've figured out how to get the most important things done while still being able to focus the majority of my time on my family (after all, that's one of the reasons why I went into business for myself in the first place).

    Here are the top three things that are working for me right now:

    1. Setting my work hours

    My typical work day looks like this: I get up shortly before my daughter to get organized for the day. This jump-starts my day and makes me feel like I've already accomplished something before I spend the next several hours having tea parties, blowing bubbles, exploring the neighborhood or running errands.

    But I don't get any real work done until her naptime. I work for about two hours while she naps in the afternoon, four days a week. Then for another two hours after she goes to bed at night three evenings a week. My biggest block of focused time, usually reserved for writing and product creation, is on Saturdays, when I work approximately 6 hours. During a perfect week, that would give me about 20 hours of time dedicated to business. However, there's never a perfect week (Chloe doesn't nap, I have some pressing non-business-related task that I can only take care of when she's sleeping, etc.), so my best guess is that this gives me about 15 productive hours to work on my business each week.

    2. Ignoring the phone

    I'm serious when I say that I ignore the phone. Some of my clients get heart palpitations when I tell them that I NEVER jump when the phone rin

    Writing A Great Resume, Part 1
    Need a great resume to land that great job coming up? We are going to learn to create an eye-catching resume, using Microsoft Word.First, you need to collect all the information you will need to complete your Resume (dates of employment, education dates.....).Let's go to 'start' -- 'programs' -- 'Microsoft Word'. When the page opens, begin where the cursor is flashing and type in 'Resume'. Skip a few lines, by pressing the 'enter' key.Type in 'Personal Details'. Give your name, complete address, phone and fax number (if you have a fax #). Skip a f
    d out how to get the most important things done while still being able to focus the majority of my time on my family (after all, that's one of the reasons why I went into business for myself in the first place).

    Here are the top three things that are working for me right now:

    1. Setting my work hours

    My typical work day looks like this: I get up shortly before my daughter to get organized for the day. This jump-starts my day and makes me feel like I've already accomplished something before I spend the next several hours having tea parties, blowing bubbles, exploring the neighborhood or running errands.

    But I don't get any real work done until her naptime. I work for about two hours while she naps in the afternoon, four days a week. Then for another two hours after she goes to bed at night three evenings a week. My biggest block of focused time, usually reserved for writing and product creation, is on Saturdays, when I work approximately 6 hours. During a perfect week, that would give me about 20 hours of time dedicated to business. However, there's never a perfect week (Chloe doesn't nap, I have some pressing non-business-related task that I can only take care of when she's sleeping, etc.), so my best guess is that this gives me about 15 productive hours to work on my business each week.

    2. Ignoring the phone

    I'm serious when I say that I ignore the phone. Some of my clients get heart palpitations when I tell them that I NEVER jump when the phone rin

    What's on The Menu Today?
    A restaurant is good example of a “company” that is dealing with the dynamics of consumer demands.There are 545,000,000 search results (Google) for the term restaurant. Overture provides 100 different occurrences of restaurants that are most related to a location (New York, Washington, Baltimore, etc) or to a Type of Dish like Italian, Greek, etc. There is also a combination of both (Chinese restaurant New York). The keyword for Overture signals nearly 10,000,000 searches per month (for the word "restaurant" only).Once you have started your culinary outl
    g before I spend the next several hours having tea parties, blowing bubbles, exploring the neighborhood or running errands.

    But I don't get any real work done until her naptime. I work for about two hours while she naps in the afternoon, four days a week. Then for another two hours after she goes to bed at night three evenings a week. My biggest block of focused time, usually reserved for writing and product creation, is on Saturdays, when I work approximately 6 hours. During a perfect week, that would give me about 20 hours of time dedicated to business. However, there's never a perfect week (Chloe doesn't nap, I have some pressing non-business-related task that I can only take care of when she's sleeping, etc.), so my best guess is that this gives me about 15 productive hours to work on my business each week.

    2. Ignoring the phone

    I'm serious when I say that I ignore the phone. Some of my clients get heart palpitations when I tell them that I NEVER jump when the phone rin

    Bargain Hunt: Listening to the Experts
    For many people, both in and out of business, one of the hardest things to do is listening to experts. Why? Because experts generally give advice that runs contrary to what people want to hear. Experts are not always right, but their opinions are worth consideration, especially if all you have to go on is a gut feeling.There are two television shows where people generally ignore the experts to their own detriment. On Cops, as police officers try to sort out circumstances, they continually tell people, “Sit down and be quiet.” But as Blue Collar co
    that would give me about 20 hours of time dedicated to business. However, there's never a perfect week (Chloe doesn't nap, I have some pressing non-business-related task that I can only take care of when she's sleeping, etc.), so my best guess is that this gives me about 15 productive hours to work on my business each week.

    2. Ignoring the phone

    I'm serious when I say that I ignore the phone. Some of my clients get heart palpitations when I tell them that I NEVER jump when the phone rings and suggest they do the same. (It drives some of my friends batty, too.) The ringer on our phones are either off or set to soft alert that you can't even hear it ring unless you're really listening for it. Does this mean I miss some important calls? Probably. But I am good about checking messages quickly to make sure it's not an emergency, and then calling people back at a more convenient time for me.

    3. Quick consults

    Until recently, when a prospective client wanted to speak with me about 'just a few questions', I used to gladly schedule a time to talk. But instead of a few questions, I'd be on the phone for at least a half hour, basically giving a free coaching/consulting session, and being frustrated with myself for not valuing my time more.

    Now when a potential client or customer requests to talk with me further about working with me or about one of my products, they can scheduled time to talk to me for a much smaller fee than my usual hourly rate, and if they decide to go forward with working with me, they can apply the fee they paid towards the program or product they were interested in. It's fair and values both our time and investment in the process.

    BONUS: Make and use lists

    I'd be lost without my lists! I'd never remember to do anything if I didn't write it down. I keep a bunch of reporter's notebooks around the house and anytime I think of something I need to do, I write it down in whatever room I'm in - whether it's business or personal. Then I periodically gather the lists and separate them into three main lists; personal, business, and other (which includes the "someday I'd like to..." stuff; things that aren't a priority but that I want to remember to do at some point), and check things off in priority order from there.

    If you start applying some of these steps now, I guarantee the number of productive hours you spend on your business will increase. And you'll also feel less overwhelmed and lessed stressed about trying to get

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