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Hub You - Online Billing: To Suppress or Not To Suppress?
There is no right way, nor is there only one way to influence others. Everything, but everything, is a factor when influencing people.And we are, all of us, influenced by people, places, events and situations at all times. Sometimes we are affected more or less by these things, but we are continually being influenced by what happens around us.So what about the specifics in the workplace?Your job requires you to influence people just about all of the time. It may take the form of gaining support, inspiring others, persuading other people to become your champions, engaging someone's imagination, creating relationships.Whatever fo
The wealth of experience and knowledge accumulated in value based business is extraordinary. All of the business is aligned and integrated with its Mission, Vision and Values. All of its systems, policies and processes are built on this strong foundation.Leadership skills development is business based and in keeping with the small business plan. In this way, it demonstrates congruence with the world’s best practice. Successful business owners maintain excellence in everything that is done through building the pursuit of excellence into the very fabric of the business.Individual effort, team effort, and businesses exhibit laser like focus
1. Decrease in postage from paper suppression
2. Decrease in the number of calls to a customer service organization
3. Decrease in the number of days a sale remains outstanding.
In this article we will explore how to effectively use online billing to decrease the dollars spent on paper and postage.
In order to save on paper and postage you must encourage the customer to decline receiving a paper bill. Some companies rightly ask the question, “Can we legally suppress paper?” A good question and one in which you should ask the attorney on staff; however, in most instances you can safely say yes, as long as the customer has a choice; however, how that choice is presented will determine how much money the company saves on paper and postage.
Following are the different category of choices:
Either Or Would you like… Call Customer Service More Money Reward
The “either or” choice gives the customer a choice to either continue receiving a paper statement or enroll in e.billing, but not both. This choice is presented when the customer first click on the enroll button. A message comes to the forefront telling the customer that if they continue and enroll to receive an e.bill they will no longer receive a paper statement. The customer must then click the accept button in order to continue. When the customer clicks
International trade is one of the best ways to better your company’s bottom line, but breaking into an international market requires time as well as resources. You need to do a thorough research into the feasibility of selling to a particular local market, as well as scout for funds. This article discusses some ways to finance overseas business.International Trade Loans:The Small Business Administration in the US has many funding programs for businesses that want to break into the international market. You can borrow loans for investing in real estate or equipments from the SBA.Export Working Capital Program:Export capital work
3. Decrease in the number of days a sale remains outstanding.
In this article we will explore how to effectively use online billing to decrease the dollars spent on paper and postage.
In order to save on paper and postage you must encourage the customer to decline receiving a paper bill. Some companies rightly ask the question, “Can we legally suppress paper?” A good question and one in which you should ask the attorney on staff; however, in most instances you can safely say yes, as long as the customer has a choice; however, how that choice is presented will determine how much money the company saves on paper and postage.
Following are the different category of choices:
Either Or Would you like… Call Customer Service More Money Reward
The “either or” choice gives the customer a choice to either continue receiving a paper statement or enroll in e.billing, but not both. This choice is presented when the customer first click on the enroll button. A message comes to the forefront telling the customer that if they continue and enroll to receive an e.bill they will no longer receive a paper statement. The customer must then click the accept button in order to continue. When the customer clicks
Corporate Culture is one of the ingredients every corporation must have, says the book and sure enough our corporations are relentlessly working on it. But with all due respect, do the people in charge truly know the crucial importance of it? Do they know what this really means? Corporate Culture is a top priority in any corporation and should not be delegated!Many corporations are spending a lot of money to come up with a statement about their Corporate Culture, which then of course is valid for and must be lived up by each and every employee! This approach contains already failure and here is why:• Do you know whether your idea of your Co
Following are the different category of choices:
Either Or Would you like… Call Customer Service More Money Reward
The “either or” choice gives the customer a choice to either continue receiving a paper statement or enroll in e.billing, but not both. This choice is presented when the customer first click on the enroll button. A message comes to the forefront telling the customer that if they continue and enroll to receive an e.bill they will no longer receive a paper statement. The customer must then click the accept button in order to continue. When the customer clicks
In a sales interaction with a prospective client, I offered several solutions to his particular situation. I had asked him several questions, and upon determining his needs, presented a variety of different answers. I told him about the corporate programs I deliver, recommended one of my public workshops, suggested that he register for my newsletter, and asked him to complete a questionnaire that would help identify where he and his team could improve. When I hung up the phone, it dawned on me that I may have presented too many solutions, too quickly.Sadly, I had fallen prey to using the tidal wave sales approach (please don’t chastise me and tell
Following are the different category of choices:
Either Or Would you like… Call Customer Service More Money Reward
The “either or” choice gives the customer a choice to either continue receiving a paper statement or enroll in e.billing, but not both. This choice is presented when the customer first click on the enroll button. A message comes to the forefront telling the customer that if they continue and enroll to receive an e.bill they will no longer receive a paper statement. The customer must then click the accept button in order to continue. When the customer clicks
Smaller companies don’t always have the budget - or inclination - to retain a PR hotshot to tell the world about their business success, but that doesn’t mean they aren’t a ready source of news.The problem is it’s often dull news which is ignored by all except the industry press and quite rightly so in most cases. If you land a contract, you issue a press release. If you take on a new senior sales rep, you issue a press release. Attending an exhibition? Press release, natch. These are simply announcements that you are doing what you do, that it’s business as usual.With a little lateral thinking, however, you could be issuing pres
Pros
This method is excellent for suppressing paper. Customers understand right up front that the paper will be suppressed. The most technologically savvy customers have no problem with this method.
Cons
However, those who are a little timid with technology and don’t want to lose the paper, or have had a bad experience with an online solution in the past will shy away from this option.
Adoption
You can count on the 30 and under crowd signing up for this option; however, the 30 and older will be a mixed bag. If you have run the demographics and find that you have a technologically advanced population then this option is for you.
Would you like…
“Would you like to discontinue receiving your paper bill?” This question is usually asked at the end of the enrollment process. The customer then has the option to choose yes or no. If “yes” then their bill is marked with a do not print, if “no” then the customer has access to the bill online and will continue to receive the paper bill in the mail.
Pros
You give the customer the ultimate flexibility of how to receive the bill.
Cons
Most customers will answer
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