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  • Hub You - Design or Copy? Which Should Do Your Heavy Sales Lifting?

    Knowing The Ins And Outs Of Sales Is Crucial To Your Success!
    Most sales people seem to be in one of two categories. They are either rather new to sales and looking for information to help them along or they are seasoned professionals who have made great money and have had lots of success. The mediocre seem to be weeded out and move on to other careers.If you are new to sales there are a few things that you need to do to make sure that you succeed. The first is blind determination. Nothing will get you further faster than just putting your head down and barreling out into the world to spread the word about what you are selling.The second thing a new sales professional should know is that there is a lot of books and training manuals out on the market for you to read. It can be very confusing to find books that cut right to the core of what you need to know now and that apply to any sort of sales situation. That is why The Essential Sales Techniques is the first book that anyone who is new to sales should read.wo men shaking hands in front of CAT’s Peoria headquarters.

    The pictures are printed on heavy grade, high-gloss stock. Color, composition and the orchestration of light and shadow is artful and dramatic. These are photographic masterpieces, and were undoubtedly extremely expensive to produce.

    The HP rep glances around the table and then quietly closes his briefcase. ‘Gentlemen, I have nothing else to say...?’”

    SAY WHAT?

    Yeah, exactly, say nothing – pass out pictures instead. Unbelievably, that was the HP rep’s entire sales presentation.

    Wait a minute, yo

    What is Superior Service?
    "Waiter, there is a fly in my soup!""I am so sorry sir; let me replace that for you""I am so sorry sir; let me replace that for you and your entr?e will be free of charge""I am so sorry sir, let me replace that for you and have a free bottle of champagne on the house.""I am so sorry sir, let me replace that for you and as a mark of how much we value your custom, your meal will be free tonight"Are any of these responses superior service?No, they are not.No application of corrective action can retrieve a situation where such a basic need as hygiene and cleanliness has been breached in a restaurant.The requirements of customers for service follow a fairly simple hierarchy. At the basic level, customers need to have an environment in which they feel safe and secure and comfortable.Whether they are shopping on the internet, or by phone, or through a bricks and mortar experience, they must have the same feel
    You decide...

    A large purchase contract for a new computer system linking its far-flung international operations will be awarded today in Peoria, Illinois by Caterpillar, Inc., the construction machinery manufacturer.

    Bidding competition among integrated computer software and hardware firms is fierce, and ongoing... and for good reason. A record-breaking $850 million are up for grabs. Another $600 million in related service contracts are also on the table, just waiting to be snapped up.

    The following is what occurred yesterday, as reported in the Wall Street Journal...

    “...The top-producing sales rep for Hewlett-Packard, the last in a long line of computer system sales reps to visit CAT headquarters, strides with a quick and confident step into the high-ceilinged, wood-paneled office of CAT’s Chief Financial Officer.

    Seated around an oval, dark-wood, highly-polished conference table are the CFO, his two assistants, the IT department head, his two assistants and a bevy of lesser known department heads.

    Each one rises with a wane and tired smile, and extends a perfunctory handshake to the HP rep.

    The CAT execs are pressed for time, and they’d like this meeting to end even before it begins.

    For these harried MBA’s and engineers the entire three month long purchase process has been a painful exercise in perseverance, endurance and patience.

    They’ve listened to sales rep after sales rep spew endless superlatives, guarantees and performance statistics that clearly test the limits of credibility.

    Nonetheless, they’re eager to choose a system – if for no other reason than to finally move on to other far more pressing matters.

    The HP rep understands this, he’s done his research. He’s read the bio’s of all the department heads, and he’s intimately familiar with CAT’s purchasing protocols and decision-making culture.

    He also knows that if he can ink the deal – he’ll earn a princely six-figure commission.

    He opens his briefcase and solemnly removes a stack of 8”X10” photos, and without a word passes them around the table.

    One photo shows a smiling, smartly dressed secretary working at her computer terminal. Another is a seemingly simple picture of a wireless keyboard and mouse. Another picture shows hundred dollar bills stacked chest-high atop a desk. And still another picture shows two men shaking hands in front of CAT’s Peoria headquarters.

    The pictures are printed on heavy grade, high-gloss stock. Color, composition and the orchestration of light and shadow is artful and dramatic. These are photographic masterpieces, and were undoubtedly extremely expensive to produce.

    The HP rep glances around the table and then quietly closes his briefcase. ‘Gentlemen, I have nothing else to say...?’”

    SAY WHAT?

    Yeah, exactly, say nothing – pass out pictures instead. Unbelievably, that was the HP rep’s entire sales presentation.

    Wait a minute, you

    Online Fundraising: Build Your List of Email Donors in 10 Simple Internet and Offline Ways
    Your greatest challenge as an email fundraiser is your list. If your organization is typical, only 10% of the people in your donor file have given you their email address. And that list isn’t growing any larger all on its own. Email fundraising is new, but email isn’t. So donors and potential donors don’t divulge their email addresses easily. They’re tired of spam. They’re afraid of online fraud. They’re protective of their inboxes. So getting your donors, potential donors and strangers to give you their email addresses is tough. Here are 80 ways to encourage people to give you access to their inboxes in record time. You can deploy some of these tactics immediately, and see immediate results. Some of the other recommendations will take a little longer. But either way, if you set out in a deliberate, long- term way to acquire as many email addresses as possible from people who
    ll Street Journal...

    “...The top-producing sales rep for Hewlett-Packard, the last in a long line of computer system sales reps to visit CAT headquarters, strides with a quick and confident step into the high-ceilinged, wood-paneled office of CAT’s Chief Financial Officer.

    Seated around an oval, dark-wood, highly-polished conference table are the CFO, his two assistants, the IT department head, his two assistants and a bevy of lesser known department heads.

    Each one rises with a wane and tired smile, and extends a perfunctory handshake to the HP rep.

    The CAT execs are pressed for time, and they’d like this meeting to end even before it begins.

    For these harried MBA’s and engineers the entire three month long purchase process has been a painful exercise in perseverance, endurance and patience.

    They’ve listened to sales rep after sales rep spew endless superlatives, guarantees and performance statistics that clearly test the limits of credibility.

    Nonetheless, they’re eager to choose a system – if for no other reason than to finally move on to other far more pressing matters.

    The HP rep understands this, he’s done his research. He’s read the bio’s of all the department heads, and he’s intimately familiar with CAT’s purchasing protocols and decision-making culture.

    He also knows that if he can ink the deal – he’ll earn a princely six-figure commission.

    He opens his briefcase and solemnly removes a stack of 8”X10” photos, and without a word passes them around the table.

    One photo shows a smiling, smartly dressed secretary working at her computer terminal. Another is a seemingly simple picture of a wireless keyboard and mouse. Another picture shows hundred dollar bills stacked chest-high atop a desk. And still another picture shows two men shaking hands in front of CAT’s Peoria headquarters.

    The pictures are printed on heavy grade, high-gloss stock. Color, composition and the orchestration of light and shadow is artful and dramatic. These are photographic masterpieces, and were undoubtedly extremely expensive to produce.

    The HP rep glances around the table and then quietly closes his briefcase. ‘Gentlemen, I have nothing else to say...?’”

    SAY WHAT?

    Yeah, exactly, say nothing – pass out pictures instead. Unbelievably, that was the HP rep’s entire sales presentation.

    Wait a minute, yo

    Warning: Don't Let Your Business Become a Commodity
    The first question every potential customer, client, patient, etc. should ask when shopping for products or services is, “Why should I do business with you?” This question is so basic, so reasonable, so simple… a complete “no-brainer” for anyone in business, right?Apparently not, because very few business owners and entrepreneurs know how to answer it! And although they don’t come right out and say, “You should do business with us, because we’re pretty much the same as our competitors but we’re good at it,” but it amounts to pretty much the same thing. Not much differentiation there.Customers see parity everywhere. They are bombarded daily with advertisements for just about everything and have learned to tune out most of the “noise”. As consumer loyalty becomes a thing of the past companies are scrambling to invent new ways of acquiring that ever-elusive buyer, exacerbated by the vast number of new choices available on the internet and the relativ
    or time, and they’d like this meeting to end even before it begins.

    For these harried MBA’s and engineers the entire three month long purchase process has been a painful exercise in perseverance, endurance and patience.

    They’ve listened to sales rep after sales rep spew endless superlatives, guarantees and performance statistics that clearly test the limits of credibility.

    Nonetheless, they’re eager to choose a system – if for no other reason than to finally move on to other far more pressing matters.

    The HP rep understands this, he’s done his research. He’s read the bio’s of all the department heads, and he’s intimately familiar with CAT’s purchasing protocols and decision-making culture.

    He also knows that if he can ink the deal – he’ll earn a princely six-figure commission.

    He opens his briefcase and solemnly removes a stack of 8”X10” photos, and without a word passes them around the table.

    One photo shows a smiling, smartly dressed secretary working at her computer terminal. Another is a seemingly simple picture of a wireless keyboard and mouse. Another picture shows hundred dollar bills stacked chest-high atop a desk. And still another picture shows two men shaking hands in front of CAT’s Peoria headquarters.

    The pictures are printed on heavy grade, high-gloss stock. Color, composition and the orchestration of light and shadow is artful and dramatic. These are photographic masterpieces, and were undoubtedly extremely expensive to produce.

    The HP rep glances around the table and then quietly closes his briefcase. ‘Gentlemen, I have nothing else to say...?’”

    SAY WHAT?

    Yeah, exactly, say nothing – pass out pictures instead. Unbelievably, that was the HP rep’s entire sales presentation.

    Wait a minute, yo

    Managing Your Prospects: Funnel Management as a Critical Component to Your Success
    Bob Fitzpatrick was one of the most intense managers I have ever met. When he hired me at Lanier, he interviewed me from 7:30 a.m. until 5:30 p.m. After the interview I went home and collapsed in the bed. Three months after Bob hired me I was the number one salesperson in his Southeast Region.One day he flew into Panama City, Florida from Atlanta to ride in the field with me. His visit was unannounced so I just followed my regular schedule for that day. It was a Tuesday and our first stop was at one of my prospects that had a copier on trial. The prospect was the Pinnacle Port Condominiums twenty-six miles from our office. When we walked in the door I was greeted by the receptionist and told to go on back. I introduced Bob to the manager and the first words out of his mouth were, “I see more of Marvin than most of my employees.” After we left Pinnacle Port we went to the Panama City Beach Police Station. As soon as we walked in, the officer on duty told us
    ll the department heads, and he’s intimately familiar with CAT’s purchasing protocols and decision-making culture.

    He also knows that if he can ink the deal – he’ll earn a princely six-figure commission.

    He opens his briefcase and solemnly removes a stack of 8”X10” photos, and without a word passes them around the table.

    One photo shows a smiling, smartly dressed secretary working at her computer terminal. Another is a seemingly simple picture of a wireless keyboard and mouse. Another picture shows hundred dollar bills stacked chest-high atop a desk. And still another picture shows two men shaking hands in front of CAT’s Peoria headquarters.

    The pictures are printed on heavy grade, high-gloss stock. Color, composition and the orchestration of light and shadow is artful and dramatic. These are photographic masterpieces, and were undoubtedly extremely expensive to produce.

    The HP rep glances around the table and then quietly closes his briefcase. ‘Gentlemen, I have nothing else to say...?’”

    SAY WHAT?

    Yeah, exactly, say nothing – pass out pictures instead. Unbelievably, that was the HP rep’s entire sales presentation.

    Wait a minute, yo

    Machining Quotes
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    wo men shaking hands in front of CAT’s Peoria headquarters.

    The pictures are printed on heavy grade, high-gloss stock. Color, composition and the orchestration of light and shadow is artful and dramatic. These are photographic masterpieces, and were undoubtedly extremely expensive to produce.

    The HP rep glances around the table and then quietly closes his briefcase. ‘Gentlemen, I have nothing else to say...?’”

    SAY WHAT?

    Yeah, exactly, say nothing – pass out pictures instead. Unbelievably, that was the HP rep’s entire sales presentation.

    Wait a minute, you say. No salesman would ever do such a patently stupid thing.

    Wanna bet? Most businesses do exactly that – every day.

    For some odd reason – a distinctly Madison Avenue type reason – most businesses believe that to drive sales all they need do is literally – literally – present a pretty picture.

    For their corporate website they’ll hire a web design company to create dramatic MTV-quality multi-media flash presentations that are extremely adept at selling... what else, the web design company.

    Or they’ll load their web pages with graphics and fonts that dazzle and overwhelm if not permanently blind the eye – believing that “eye candy” alone will motivate their visitors to click the “Submit Order” button (if only they can find it).

    Or they’ll hire an ad agency to design a full page ad – which will then organize an expedition to the top of Mt. Everest to photograph a smiling Sherpa using their client’s toilet bowl cleaner (while the company’s contact information will be at the bottom of the mountain, buried in the snow).

    Or they’ll commission a 60-second TV spot of a digitally created woman running through a digitally created field of flowers with digitally created children and dogs in tow – believing this will prompt viewers to run to their phones to request an auto insurance quote – though no phone number is provided (after all, why ruin the effect.)

    Sure, many people (though not necessarily those being targeted) will gush about how imaginative, entertaining, fun and creative these ads, websites or TV commercials are – and, ironically, they’ll win numerous coveted awards.

    But the companies that commissioned these expensive misadventures... will quietly and quickly go bankrupt, because...

    Pretty Ads, TV Commercials and Websites DO NOT Generate Sales!

    You see, for most businesses, marketing and advertising is decoration, corporate ego aggrandizement – the thumping of chests and the hollow bellowing of achievement.

    Copy, as in “words that sell”, is viewed as a crass intrusion by these purveyors and consumers of Madison Avenue style advertising. It’s low-brow – an embarrassment that cheapens and detracts from a company’s overall “image and effect”.

    And yet, if some bonehead ad exec writes a headline or ditty that’s catchy, cute, indecipherable, and also rhymes – it’ll quickly become the company’s new tagline,

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