Tags |
|
|
Links |
|
|
Hub You - The Web Landlords - Is It Worth The Rent?
Drawing the Line on Rude Customers
I know, I know . . . the customer is always right . . . or at least should be treated as if they’re always right. But, when and where do you draw the line?The question comes up after talking to a frontline sales person, Ted. A few days ago, he had trouble with a customer. The customer was being vague and Ted simply asked for clarification. From then on the customer was rude and kept sniping at Ted. She even had a telephone call on her cellular phone and proceeded to talk about Ted and how “rude” HE was to the caller. Then when Ted had to interrupt her conversation for payment, he was even
’s over. As large, well funded companies gradually take the higher organic listings, those smaller companies I know, I know . . . the customer is always right . . . or at least should be treated as if they’re always right. But, when and where do you draw the line?The question comes up after talking to a frontline sales person, Ted. A few days ago, he had trouble with a customer. The customer was being vague and Ted simply asked for clarification. From then on the customer was rude and kept sniping at Ted. She even had a telephone call on her cellular phone and proceeded to talk about Ted and how “rude” HE was to the caller. Then when Ted had to interrupt her conversation for payment, he was even
Don't Sell Yourself Short
One of the most common mistakes made by new business owners, entrepreneurs and managers is underselling their products. You figure if you offer the cheapest product everyone will buy from you, period. This may be the case for a one time customer, but to build a lifelong relationship with a customer you're going to need more than that.For example:Let's say you are selling your product on-line and you see that if you cut your profit to 5% you can sell cheaper than Joe Schmo, and try to woo his customers away by advertising cheaper than he is.Now, Joe Schmo has already undercut
There’s gold in them thar web sites. As businesses flock to the web to get it they join new businesses who have responded to the call to stake out their land in the belief that very small companies can act big, appear big and challenge the model of large unwieldy companies that take to an online presence at the speed their overweight cigar smoking executives play an occasional game of squash. The tiddlers have had a good run. But it’s over. As large, well funded companies gradually take the higher organic listings, those smaller companies aOne of the most common mistakes made by new business owners, entrepreneurs and managers is underselling their products. You figure if you offer the cheapest product everyone will buy from you, period. This may be the case for a one time customer, but to build a lifelong relationship with a customer you're going to need more than that.For example:Let's say you are selling your product on-line and you see that if you cut your profit to 5% you can sell cheaper than Joe Schmo, and try to woo his customers away by advertising cheaper than he is.Now, Joe Schmo has already undercut
The Benefits Of Professional California Mold Removal
Are you a California homeowner or business owner? If you are, have you ever taken the time to think about mold? If not, you are advised to do so. You will want to give your home or business a close look to see if you have mold lurking around. In fact, you may even want to contact a professional California mold inspector. Should you or a professional inspector determine that you have a mold problem; it is advised that you get your problem fixed. This is done by having the mold in your home or business removed.When it comes to mold removal, you are advised to contact a professional. Thi
ve responded to the call to stake out their land in the belief that very small companies can act big, appear big and challenge the model of large unwieldy companies that take to an online presence at the speed their overweight cigar smoking executives play an occasional game of squash. The tiddlers have had a good run. But it’s over. As large, well funded companies gradually take the higher organic listings, those smaller companies Are you a California homeowner or business owner? If you are, have you ever taken the time to think about mold? If not, you are advised to do so. You will want to give your home or business a close look to see if you have mold lurking around. In fact, you may even want to contact a professional California mold inspector. Should you or a professional inspector determine that you have a mold problem; it is advised that you get your problem fixed. This is done by having the mold in your home or business removed.When it comes to mold removal, you are advised to contact a professional. Thi
Marketing: Your Brand Is About More Than Just Good Looks
First let’s clear up a common misconception of what a “Brand” really is. A brand is more than just your company’s name or logo. It’s more than just a particular type of product you offer such as Q-tips brand of cotton swabs. It’s more than just the look of the packaging of your product. In a nutshell your ”Brand” is the culmination of everything your prospect’s 5 senses can pick up on about you.It’s the image you present at all times. From the company’s logo and color scheme all the way to the manner in which your employees dress.It’s what your prospect hears from and about you
big and challenge the model of large unwieldy companies that take to an online presence at the speed their overweight cigar smoking executives play an occasional game of squash. The tiddlers have had a good run. But it’s over. As large, well funded companies gradually take the higher organic listings, those smaller companies First let’s clear up a common misconception of what a “Brand” really is. A brand is more than just your company’s name or logo. It’s more than just a particular type of product you offer such as Q-tips brand of cotton swabs. It’s more than just the look of the packaging of your product. In a nutshell your ”Brand” is the culmination of everything your prospect’s 5 senses can pick up on about you.It’s the image you present at all times. From the company’s logo and color scheme all the way to the manner in which your employees dress.It’s what your prospect hears from and about you
Customer Service - Let Me Show You How To Get Loyal Customers
Your quest for loyal customers can center on a three part plan to get customers to consider themselves part of your club. The plan commences when you introduce a highly effective C.E.P.Customer Education ProgramYour first tool in the plan is developing a C.E. P. which is a Customer Education Plan. Great features include colorful posters throughout the store extolling the benefits of a low interest store charge card or , perhaps letting customers know what a friendly team - totally committed to providing the best possible level of customer service. Be sure to in
erweight cigar smoking executives play an occasional game of squash. The tiddlers have had a good run. But it’s over. As large, well funded companies gradually take the higher organic listings, those smaller companies Your quest for loyal customers can center on a three part plan to get customers to consider themselves part of your club. The plan commences when you introduce a highly effective C.E.P.Customer Education ProgramYour first tool in the plan is developing a C.E. P. which is a Customer Education Plan. Great features include colorful posters throughout the store extolling the benefits of a low interest store charge card or , perhaps letting customers know what a friendly team - totally committed to providing the best possible level of customer service. Be sure to in
Barter Your Way to Profits
Have you ever faced any of the following situations? One: You need a lawyer but you don`t have the cash for the retainer. Two: You have a warehouse full of inventory that just isn`t moving. Three: Sales are down and you need more customers.Each of the above problems might be alleviated by bartering.1. What Is Bartering?Bartering is simply exchanging goods or services without money.For example, you give your accountant and his family a meal in your restaurant in exchange for the preparation of your income tax return. This is a barter transaction bec
’s over. As large, well funded companies gradually take the higher organic listings, those smaller companies are forced out to the edges of the eBay bazaar, online shopping malls, business directories and worst of all - the search engine feed fest – PPC. Or in other words – they pay online rent to multiple online landlords. An’ it aint cheap. Adwords and other PPC Most successful adwords campaigns have a price tag per month similar to the rent for a high class store in the High Street or Mall. This is a recipe for weak busi
Have you ever faced any of the following situations? One: You need a lawyer but you don`t have the cash for the retainer. Two: You have a warehouse full of inventory that just isn`t moving. Three: Sales are down and you need more customers.Each of the above problems might be alleviated by bartering.1. What Is Bartering?Bartering is simply exchanging goods or services without money.For example, you give your accountant and his family a meal in your restaurant in exchange for the preparation of your income tax return. This is a barter transaction bec
HTTP = HTML link (for blogs, profiles,phorums):
<a href="http://www.iadvice.info/article/47937/iadvice-The-Web-Landlords--Is-It-Worth-The-Rent.html">The Web Landlords - Is It Worth The Rent?</a>
BB link (for phorums):
[url=http://www.iadvice.info/article/47937/iadvice-The-Web-Landlords--Is-It-Worth-The-Rent.html]The Web Landlords - Is It Worth The Rent?[/url]
Related Articles:
Cross-sell to Provide Service in the Hospitality Industry
Finding the Right Fund Raising Consultant
Bookmark it:
|