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  • Hub You - An Outsourcer's Passage to India: How to Do It, part II

    Business Debt – Ways to Reduce Business Debt!
    But does it always come out to be true? Most of the time, but not always, there are times when you as a business person has been left in a situation where expenses and losses are more than your profits and soon you find out that you have incurred business debts.Business debts are normal for any business, but excess of anything is bad, in the same way, business debts when they cross the limits are bad for the business and your reputation. This is the time when you need to act rather than think. There are several services available which will reduce the amount of debt. You can get this business help from several online and offline business debt consolidation services which will do the job for you.Business debt consolidation is adding up of
    it has air conditioning); other means of transport like auto rickshaws may look exciting but will likely result in a missed appointment...

    When at the vendor's place, look for:

    * Capacity: (workstations and people);

    * Supervisory arrangements: (floor managers, project leaders, group heads);

    * Security: (controlled physical access and password-protected network resources).

    Most importantly, meet the person who will be in charge of the project you are thinking of giving the vendor. Is s/he articulate? Tech-savvy? Quality conscious? Deadline oriented? Easy to get along with? Is there a second line to take over if s/he is away?

    You must of course also hand over a copy of your RFP and discuss each

    Avoiding Seminar Dogs: How To Pick The Right Session To Attend
    My email is overflowing with seminar information about programs at upcoming trade shows. I'm like every one else whose time is at a premium. How can I maximize my time when I am at the show? How can I stay informed with the latest innovations?Almost every trade event now has a conference track that runs concurrently. These are usually well publicized in advance so have time to register and in most instances are able get a discount for early registration. In some cases the conference is in advance of the actual show so it doesn't detract from time in front of the exhibitors. In any case it's wise to plan your conference schedule as early as possible.Look at your travel agenda and determine how much time you can set aside to a
    Part I of this article listed all the things that you, an outsourcer, must do in preparation for a trip to India. It saw you up to the airport on your day of departure.

    Now you’re on the plane and you’ve had dinner; your eyes close as you drift into sleep, to dream of maharajas, elephants and computer geeks…

    After sailing the skies for an interminably long time, you finally arrive in the Indian subcontinent. Hot, humid air surrounds you as you disembark from the aircraft; flocks of parrots and other exotic birds streak by overhead.

    Immigration takes anything between 10 and 90 minutes depending on the inflow of passengers... it pays to move fast and get a good position in the line.

    Customs is usually a breeze, since the officers are only after the big offenders (and hopefully you’re not one of them!). They usually wave foreign citizens right by since they know these visitors are potential customers.

    Incidentally, from the moment you entered the terminal, surveillance has been on, but since it's hidden, you've no idea it's in place.

    If you now walk straight out of the terminal, voracious taxi drivers will descend upon you en masse, much like vultures on an African kill, after which they will proceed to confuse and destroy your thinking process in their attempt to sell you a ride.

    So don't venture outside unprotected. Buy a controlled-rate coupon inside the terminal at the 'prepaid taxi' counter for a taxi ride to your hotel. The salesperson will also assign a taxi and driver to you.

    The prepaid taxi coupon is your body armor against those unregulated taxi-drivers... they will not come near you when they see that slip of paper in your hands. You can walk to your taxi without fear of attack.

    Once you're at your hotel, you're in safe hands, because indeed, Indian business hotels are havens for travellers. Their managements are seriously concerned about guests' well-being and comfort; their environs are restful and healing.

    Knock back your welcome drink and decompress. Once that’s done, gently channel your thoughts towards acquiring a vital necessity: a mobile phone with GSM connectivity.

    If you are a seasoned traveller, you will have a 'tri-band' mobile, in which case all you have to do is buy a SIM card and a prepaid connection, which will cost you about US$35 (as of 2005) including nearly 250 minutes of talk time.

    If you don't have a tri-band, buy an inexpensive GSM mobile for about $45 in addition to a SIM card. SIM cards and phones are available at any of the myriad phone shops in any Indian metropolis; your concierge will tell you where the nearest one is.

    Take this advice on mobiles very seriously... one cannot stress how important it is... I’ll be you $10 you’ll thank me for it later!

    Inaugurate your new phone by calling the vendor you came to see. Get to the vendor's office by car (yours or theirs, as long as it has air conditioning); other means of transport like auto rickshaws may look exciting but will likely result in a missed appointment...

    When at the vendor's place, look for:

    * Capacity: (workstations and people);

    * Supervisory arrangements: (floor managers, project leaders, group heads);

    * Security: (controlled physical access and password-protected network resources).

    Most importantly, meet the person who will be in charge of the project you are thinking of giving the vendor. Is s/he articulate? Tech-savvy? Quality conscious? Deadline oriented? Easy to get along with? Is there a second line to take over if s/he is away?

    You must of course also hand over a copy of your RFP and discuss each

    Credit Card Chargebacks: A Merchant's Most Difficult Challenge
    Joe Q. Merchant, a successful e-commerce business owner, opens a letter from the Chargeback Department of his credit card processing company. “What’s this?” he wonders, intuitively knowing that this can’t be good news. His suspicions are proven correct when he reads this retrieval request form where he must provide information about a particular transaction. While no specific reason is offered as to why this request has been initiated, Joe knows that he must comply to avoid a chargeback – where funds can be taken out of a merchant’s account due to a variety of reasons and placed back into a given customer’s account.Joe ponders what went wrong with this particular transaction. Is it possible that a member of his staff accepted an invalid cred
    eeze, since the officers are only after the big offenders (and hopefully you’re not one of them!). They usually wave foreign citizens right by since they know these visitors are potential customers.

    Incidentally, from the moment you entered the terminal, surveillance has been on, but since it's hidden, you've no idea it's in place.

    If you now walk straight out of the terminal, voracious taxi drivers will descend upon you en masse, much like vultures on an African kill, after which they will proceed to confuse and destroy your thinking process in their attempt to sell you a ride.

    So don't venture outside unprotected. Buy a controlled-rate coupon inside the terminal at the 'prepaid taxi' counter for a taxi ride to your hotel. The salesperson will also assign a taxi and driver to you.

    The prepaid taxi coupon is your body armor against those unregulated taxi-drivers... they will not come near you when they see that slip of paper in your hands. You can walk to your taxi without fear of attack.

    Once you're at your hotel, you're in safe hands, because indeed, Indian business hotels are havens for travellers. Their managements are seriously concerned about guests' well-being and comfort; their environs are restful and healing.

    Knock back your welcome drink and decompress. Once that’s done, gently channel your thoughts towards acquiring a vital necessity: a mobile phone with GSM connectivity.

    If you are a seasoned traveller, you will have a 'tri-band' mobile, in which case all you have to do is buy a SIM card and a prepaid connection, which will cost you about US$35 (as of 2005) including nearly 250 minutes of talk time.

    If you don't have a tri-band, buy an inexpensive GSM mobile for about $45 in addition to a SIM card. SIM cards and phones are available at any of the myriad phone shops in any Indian metropolis; your concierge will tell you where the nearest one is.

    Take this advice on mobiles very seriously... one cannot stress how important it is... I’ll be you $10 you’ll thank me for it later!

    Inaugurate your new phone by calling the vendor you came to see. Get to the vendor's office by car (yours or theirs, as long as it has air conditioning); other means of transport like auto rickshaws may look exciting but will likely result in a missed appointment...

    When at the vendor's place, look for:

    * Capacity: (workstations and people);

    * Supervisory arrangements: (floor managers, project leaders, group heads);

    * Security: (controlled physical access and password-protected network resources).

    Most importantly, meet the person who will be in charge of the project you are thinking of giving the vendor. Is s/he articulate? Tech-savvy? Quality conscious? Deadline oriented? Easy to get along with? Is there a second line to take over if s/he is away?

    You must of course also hand over a copy of your RFP and discuss each

    Medical Billing - GU0 Record Fields 54 Through 58
    In this maze of medical billing and the countless number of forms, specifications and red tape, the GU0 record ranks up near the top of the list of things that drive billers crazy. The number of fields alone that need to be filled are enough to make you pull your hair out of your head. Add to that the convoluting mapping of these forms and you're in for a two aspirin night after you've come home from work. Hopefully, this series of articles on the GU0 record will help make the biller's life a little easier. In this installment, we cover the GU0 record picking up with field number 54.GU0 field 54, positions 159 - 166, is Reply ALN L08 N02. This is the response to the second question on any DMERC certification requiring an eight position resp
    to your hotel. The salesperson will also assign a taxi and driver to you.

    The prepaid taxi coupon is your body armor against those unregulated taxi-drivers... they will not come near you when they see that slip of paper in your hands. You can walk to your taxi without fear of attack.

    Once you're at your hotel, you're in safe hands, because indeed, Indian business hotels are havens for travellers. Their managements are seriously concerned about guests' well-being and comfort; their environs are restful and healing.

    Knock back your welcome drink and decompress. Once that’s done, gently channel your thoughts towards acquiring a vital necessity: a mobile phone with GSM connectivity.

    If you are a seasoned traveller, you will have a 'tri-band' mobile, in which case all you have to do is buy a SIM card and a prepaid connection, which will cost you about US$35 (as of 2005) including nearly 250 minutes of talk time.

    If you don't have a tri-band, buy an inexpensive GSM mobile for about $45 in addition to a SIM card. SIM cards and phones are available at any of the myriad phone shops in any Indian metropolis; your concierge will tell you where the nearest one is.

    Take this advice on mobiles very seriously... one cannot stress how important it is... I’ll be you $10 you’ll thank me for it later!

    Inaugurate your new phone by calling the vendor you came to see. Get to the vendor's office by car (yours or theirs, as long as it has air conditioning); other means of transport like auto rickshaws may look exciting but will likely result in a missed appointment...

    When at the vendor's place, look for:

    * Capacity: (workstations and people);

    * Supervisory arrangements: (floor managers, project leaders, group heads);

    * Security: (controlled physical access and password-protected network resources).

    Most importantly, meet the person who will be in charge of the project you are thinking of giving the vendor. Is s/he articulate? Tech-savvy? Quality conscious? Deadline oriented? Easy to get along with? Is there a second line to take over if s/he is away?

    You must of course also hand over a copy of your RFP and discuss each

    Key Control or High Security Lock & Key Systems
    What is the risk?Key control, or more accurately the lack of key control is one of the biggest risks that businesses or property owners face.Without a key control system you cannot be sure who has keys or how many keys they have to your property. Not having a patent controlled key system leads to unauthorized key duplication, which leads to unauthorized access to your property or employee theft.Most key control systems utilize patented keys and or cylinders, these lock cylinders employ very precise locking systems that can only be operated by the unique keys to that system. Because the cylinders and or the keys are patented, the duplication of keys can only be done by factory authorized professional locksmiths.The key blanks
    veller, you will have a 'tri-band' mobile, in which case all you have to do is buy a SIM card and a prepaid connection, which will cost you about US$35 (as of 2005) including nearly 250 minutes of talk time.

    If you don't have a tri-band, buy an inexpensive GSM mobile for about $45 in addition to a SIM card. SIM cards and phones are available at any of the myriad phone shops in any Indian metropolis; your concierge will tell you where the nearest one is.

    Take this advice on mobiles very seriously... one cannot stress how important it is... I’ll be you $10 you’ll thank me for it later!

    Inaugurate your new phone by calling the vendor you came to see. Get to the vendor's office by car (yours or theirs, as long as it has air conditioning); other means of transport like auto rickshaws may look exciting but will likely result in a missed appointment...

    When at the vendor's place, look for:

    * Capacity: (workstations and people);

    * Supervisory arrangements: (floor managers, project leaders, group heads);

    * Security: (controlled physical access and password-protected network resources).

    Most importantly, meet the person who will be in charge of the project you are thinking of giving the vendor. Is s/he articulate? Tech-savvy? Quality conscious? Deadline oriented? Easy to get along with? Is there a second line to take over if s/he is away?

    You must of course also hand over a copy of your RFP and discuss each

    What is Factoring Financing?
    Do you have clients that take 30, 50 or 60 days to pay their invoices? Although having slow paying clients is expected in today’s business environment, they make managing cash flow a very difficult task. Paying suppliers, salaries and rent becomes a challenge.However, there is a way to solve this problem. The solution involves factoring your invoices.Factoring is a financing tool that allows you to get your invoices paid in as little as 2 days. It provides your company with the necessary capital to operate the business, pay suppliers and grow. However, factoring is not a business loan. Rather, factoring involves selling your invoices at a discount for immediate cash. The factoring company waits to get paid, while you get immediate use of
    it has air conditioning); other means of transport like auto rickshaws may look exciting but will likely result in a missed appointment...

    When at the vendor's place, look for:

    * Capacity: (workstations and people);

    * Supervisory arrangements: (floor managers, project leaders, group heads);

    * Security: (controlled physical access and password-protected network resources).

    Most importantly, meet the person who will be in charge of the project you are thinking of giving the vendor. Is s/he articulate? Tech-savvy? Quality conscious? Deadline oriented? Easy to get along with? Is there a second line to take over if s/he is away?

    You must of course also hand over a copy of your RFP and discuss each point in fine detail.

    Bear in mind that most often, Indians are formal to begin with. If you invite the key people to a meal, they will be very happy to relate to you on a personal level... this is better for all parties concerned.

    Conclude each visit by asking for your quotation within a specified timeframe; encourage the vendor to email you freely regarding any questions s/he may have.

    At the end of a visit, ask yourself if you have a good feeling about the interaction. If the answer is an overwhelming “NO!”, you had better strike the vendor off the hopefuls list. For any other answer, keep them in the running.

    Follow these steps for all the hopefuls, and do extensive Internet research on the final candidates from the broadband connection in your hotel room.

    Great, the business part of your trip is over, it’s time for recreation!

    There are many unusual things to see in any Indian city, and you’d best ask your mentor what these are. There’s no point seeing typical big-city sights… look for the ancient or the ethnic (Akbar’s tomb, Kerala waterways or the Hindu temple at Madurai, for instance).

    Be careful when deciding what to eat or drink. Only eat in restaurants that are clean by your country's standards; stick to bottled water from reputed companies like Kinley or Aqua Fina. And no matter how badly you may be tempted, do not eat from those small roadside carts and kiosks!

    If you want to buy souvenirs to take home, ask your mentor where to shop, else you may very well end up paying twice what you should. Buy things that are not easy to come by in your home country: fine silks, carpets, and most importantly, Indian jewelry, of which only meagre selections are available outside the subcontinent.

    So now, replete with silk, gold and an outsourcing vendor shortlist, you're at the end of a memorable journey. Get on a plane, push the seat back and wonder how it all went by so fast.

    Dream about how much you’re going to save in costs, the quality improvements you will see, what a good thing you’ve done for your company, and how glad you were that you planned your trip carefully.

    You now have valuable knowledge and experience about travelling to India, and might very well soon be recognized as an expert in the subject. Fare thee well, bold traveller, and fearlessly guide all those who may follow in your footsteps.

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