Tags |
|
|
Links |
|
|
Hub You - Triple Your Ability to Make Friends and Influence People
Many things in business and life are just not working the way we thought they would. In business we have processes in place down to the detail making it apparently easy to follow through, and in life we are making agreements with others, clearly talking about what needs to be done. And yet often, actually in most cases, all this is just delivering the expected results and we ask ourselves what went wrong or, even worse, start blaming others.While you might have quite some knowledge about the challenges of communication, understanding the energy, and how it works between people, will provide you with a dramatic new insight. At first glance it looks pretty complicated since we are not used to experience ourselves as energy. But with a little imagination you will easily be able to get the idea. So, what’s going on when people talk to each other on an energy level?Let’s first recall that we all are energy fields operating in a
3. Discover into which of the four categories (described above) you fall.
Understanding this about yourself will start you on your way to becoming a Great Communicator.
=========================================================
Lesson II - Quick Method of Determining Your Behavioral Style
Knowing your own communication style is the first step in becoming a great communicator. It gives you a basis to understand to whom you naturally communicate well and what you need to do to connect well to peop
On a good rollercoaster ride you have no idea what to expect next. You usually expect the worst, and when anything at all happens, you scream. You might even come close to losing your lunch a few times as you are practically flung out of the car. There are exhilarating moments that can be wildly exciting, but they are interspersed with fear, apprehension, and yes - even screaming.Is this how your customers experience your business? Fun seekers may go back to ride that rollercoaster again and again, but think about businesses that depend on you for their livelihood – a little too much excitement perhaps? Business to business (B2B) companies can achieve the benefits of a strong customer experience in customer loyalty, buying preferences, and referrals to other customers. However, the relationship with the customer is far more complex than when compared with consumer product companies.B2B companies must go above and beyon
Have you ever experienced being able to relate easily and comfortable with certain people yet other people are difficult to talk to? This article explains how this happens and how to solve this important problem.
Many an important project has been derailed because of poor communication. Do not make the BIG mistake of assuming that others communicate the same as you. All people do not communicate alike. Recognize that about two thirds of the people with whom you interact have a behavioral style different from yours. To be effective with these two thirds, you must learn to recognize and adapt your behavior to theirs - and you will triple your ability to make friends and influence people.
You will then have powerful tools for:
1. Gaining Commitment and Cooperation
2. Resolving and Preventing Conflict
3. Building Effective Teams
4. Providing Awesome Customer Service
5. Gaining Influence
~Stan
=========================================================
Lesson I - How to Be a Great Communicator
To be a great communicator you must first:
1. Understand your own communication style.
2. Recognize others’ communication style.
3. Purposely adopt strategies for more effective communication.
To easily understand behavior - observe whether a person is:
1. Introverted or extroverted
2. Task oriented or people oriented
This gives you four communication styles:
1. Extroverted and task oriented
2. Extroverted and people oriented
3. Introverted and task oriented
4. Introverted and people oriented
To become a great communicator, begin by observing yourself
1. Are you more introverted or extroverted? When challenged by a situation, do you hang back to see what develops and try to figure out the best way to handle the situation, or do you immediately step forward to meet the challenge? Note that neither approach is superior. They both have their advantages.
2. Are you task oriented or people oriented - more focused on getting the job done even at the expense of people, or is your first concern the reaction of the people involved?
3. Discover into which of the four categories (described above) you fall.
Understanding this about yourself will start you on your way to becoming a Great Communicator.
=========================================================
Lesson II - Quick Method of Determining Your Behavioral Style
Knowing your own communication style is the first step in becoming a great communicator. It gives you a basis to understand to whom you naturally communicate well and what you need to do to connect well to peopl
1. Largest Selection -One way that you can make your product or service stand out is to offer the largest selection of products, services or programs. Example: Home Depot, E-Bay, Staples, Amazon.com2. Innovative Product -If you have a new product with a patent covering it or a service that others don’t offer, you will have something that no one else can offer. Example: Windows, Viagra, Value Program3. Multiple Uses -Once you have a product or service to offer, look for other ways that the customer can use the same product or service. Example: Baby carrier that has carriage base, electric can opener with knife sharpener, Aspirin can be used as pain reliever and heart attack preventative. Cell phone is a camera too. This is what Merck set out to do with Vioxx --there are risks.4. Superior Customer Service -Keep reminding your customer that you are eager to help them by giving extra-ordi
You will then have powerful tools for:
1. Gaining Commitment and Cooperation
2. Resolving and Preventing Conflict
3. Building Effective Teams
4. Providing Awesome Customer Service
5. Gaining Influence
~Stan
=========================================================
Lesson I - How to Be a Great Communicator
To be a great communicator you must first:
1. Understand your own communication style.
2. Recognize others’ communication style.
3. Purposely adopt strategies for more effective communication.
To easily understand behavior - observe whether a person is:
1. Introverted or extroverted
2. Task oriented or people oriented
This gives you four communication styles:
1. Extroverted and task oriented
2. Extroverted and people oriented
3. Introverted and task oriented
4. Introverted and people oriented
To become a great communicator, begin by observing yourself
1. Are you more introverted or extroverted? When challenged by a situation, do you hang back to see what develops and try to figure out the best way to handle the situation, or do you immediately step forward to meet the challenge? Note that neither approach is superior. They both have their advantages.
2. Are you task oriented or people oriented - more focused on getting the job done even at the expense of people, or is your first concern the reaction of the people involved?
3. Discover into which of the four categories (described above) you fall.
Understanding this about yourself will start you on your way to becoming a Great Communicator.
=========================================================
Lesson II - Quick Method of Determining Your Behavioral Style
Knowing your own communication style is the first step in becoming a great communicator. It gives you a basis to understand to whom you naturally communicate well and what you need to do to connect well to peop
“Know your customers”. Every business owner knows how important it is to keep your customers happy and coming back for more.In “Become the Squeaky Wheel,” Michelle Dunn explains how a credit policy is relevant to their customers. “If they don’t know their customers and don’t make their policy and forms easy, fast and simple to understand, they could lose the customer, taking the sale with them and any word of mouth advertising,” explains Dunn.So what can business owners do to make their credit policy effective? First, business owners should implement a credit procedure for any new or existing customers. They should learn exactly what customers are looking for when they apply for credit with their company.“Business owners should place new customer packets or credit applications on their reception desk in a highly visible place, with clipboards and pens.” Says Dunn. “When a potential customer walks in they can fil
To be a great communicator you must first:
1. Understand your own communication style.
2. Recognize others’ communication style.
3. Purposely adopt strategies for more effective communication.
To easily understand behavior - observe whether a person is:
1. Introverted or extroverted
2. Task oriented or people oriented
This gives you four communication styles:
1. Extroverted and task oriented
2. Extroverted and people oriented
3. Introverted and task oriented
4. Introverted and people oriented
To become a great communicator, begin by observing yourself
1. Are you more introverted or extroverted? When challenged by a situation, do you hang back to see what develops and try to figure out the best way to handle the situation, or do you immediately step forward to meet the challenge? Note that neither approach is superior. They both have their advantages.
2. Are you task oriented or people oriented - more focused on getting the job done even at the expense of people, or is your first concern the reaction of the people involved?
3. Discover into which of the four categories (described above) you fall.
Understanding this about yourself will start you on your way to becoming a Great Communicator.
=========================================================
Lesson II - Quick Method of Determining Your Behavioral Style
Knowing your own communication style is the first step in becoming a great communicator. It gives you a basis to understand to whom you naturally communicate well and what you need to do to connect well to peop
If you have good genes, you are blessed. If they are exceptional, you might be successful on that alone.Add work ethic and you will be successful and remarkable.On Thursday, Sept. 9, 2004, Linda Green retired after 23 years as a dancer in “Jubilee!” the longest-running production of its kind in Las Vegas.At 51, Green was the oldest continually working showgirl.A local columnist dubbed her the “Cal Ripkin Jr. of showgirls,” after baseball’s record holder for most consecutive games played.In certain respects, her achievement is more remarkable.In her profession, where a 15-year career is unusual, Green has auditioned ever six months to keep her job. She kept that job despite her competition of 18 and 19-year-olds.Yet, at 5’10”, and 130 lbs. for decades, she is still graceful and stunning.In part, she credits her longevity to “good genes,” remarking, “I’m Scandinavian.” But that’s w
To become a great communicator, begin by observing yourself
1. Are you more introverted or extroverted? When challenged by a situation, do you hang back to see what develops and try to figure out the best way to handle the situation, or do you immediately step forward to meet the challenge? Note that neither approach is superior. They both have their advantages.
2. Are you task oriented or people oriented - more focused on getting the job done even at the expense of people, or is your first concern the reaction of the people involved?
3. Discover into which of the four categories (described above) you fall.
Understanding this about yourself will start you on your way to becoming a Great Communicator.
=========================================================
Lesson II - Quick Method of Determining Your Behavioral Style
Knowing your own communication style is the first step in becoming a great communicator. It gives you a basis to understand to whom you naturally communicate well and what you need to do to connect well to peop
We like to think that we know our audience pretty well. Ranging from presidents and CEOs to HR professionals to supervisors and front-line employees to consultants and academics, our readers and website users sought us out or were referred to us because they identify with progressive and innovative people practices.So it was with some surprise that we looked at the results of one of our Web Polls for October 2006, on new manager training. Fifty-two percent of the respondents said that their employer does not offer training for new managers. In other words, more than half of the organizations represented by respondents do not have a mechanism to take advantage of a pivotal stage in an employee’s development which offers leverage to both workplace productivity and employee retention.A first-time assignment as a manager is perhaps one of the most challenging an employee faces. Having excelled as an individual contributor, the
3. Discover into which of the four categories (described above) you fall.
Understanding this about yourself will start you on your way to becoming a Great Communicator.
=========================================================
Lesson II - Quick Method of Determining Your Behavioral Style
Knowing your own communication style is the first step in becoming a great communicator. It gives you a basis to understand to whom you naturally communicate well and what you need to do to connect well to people with other styles.
Take this quick assessment to understand your style. In each of the four category lists below there are 10 adjectives. Check all those in each category that would fit your behavior at work.
Read the four categories and select which adjectives come closest to describing you.
CATEGORY I
__Adventuresome
__Competitive
__Daring
__Decisive
__Direct
__Innovative
__Persistent
__Problem solver
__Results oriented
__Self-starter
CATEGORY II
__Charming
__Confident
__Convincing
__Enthusiastic
__Inspiring
__Optimistic
__Persuasive
__Popular
__Sociable
__Trusting
CATEGORY III
__Amiable
__Friendly
__Good Listener
__Patient
__Relaxed
__Sincere
__Stable
__Steady
__Team Player
__Understanding
CATEGORY IV
__Accurate
__Analytical
__Conscientious
__Diplomatic
__Fact-finder
__High standards
__Quality Conscious
__Patient
__Precise
HOW TO SCORE:
Count the number of selected adjectives in each category. The category with the highest total is usually the one that best describes your style. You may have a second category with almost the same score. That would be your secondary style.
============================================
[Please note: the assessment offered you in Lesson II of this newsletter is a simplified and therefore less accurate assessment than that provided by longer, validated instruments. For a FREE, more accurate, refined and valid profile of your communication style, visit http://www.stanmann.com/free-assessment.html.
============================================
Lesson Three - Understanding Your Particular Style
After having completed the check list from last Lesson's letter, you have determined your behavior falls into CATEGORY 1, 2, 3 or 4.
IF YOUR BEHAVIOR IS LI
HTTP = HTML link (for blogs, profiles,phorums):
<a href="http://www.iadvice.info/article/47059/iadvice-Triple-Your-Ability-to-Make-Friends-and-Influence-People.html">Triple Your Ability to Make Friends and Influence People</a>
BB link (for phorums):
[url=http://www.iadvice.info/article/47059/iadvice-Triple-Your-Ability-to-Make-Friends-and-Influence-People.html]Triple Your Ability to Make Friends and Influence People[/url]
Related Articles:
The Power of Knowing Your Customer
Performance Measurement of your Businesses Suppliers
Bookmark it:
|