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Hub You - Communicating Better At Work
Guanxi, Business and Their Madness ication.In China, the word guanxi is in the top ten vocabulary list of all successful businesses. Great Chinese businesses and business(wo)men just cannot survive and thrive without developing excellent guanxi with organizations of authority, such as the state-owned banks. But to a deeper extent 3. Ask yourself, each time you give an instruction, if the message is clear. Most vagueness is caused by failing to be specific. Example: Do not just tell an employee to “show more interest” in his or her work. If an employee spends too Add Value To Your HR Practice Employees often show concern about the quality and quantity of communication at work. Some claim that management gives only lip service to open communication but does little to really communicate with them. Others contend their organizations believe that posting notices on bulletin boards and sending out memos provide adequate communication.As HR practitioner, are you a Cost-Center or Profit- Center? How do you contribute to the bottomline results of your oganization?By the way, this is not just for HR people but also for non-HR managers who understand that human resource management is a line function.---- Communication is not over when you finish delivering your message! Still others say they receive vague instructions that are difficult to follow. Ineffective communication often results in poor cooperation and coordination, lower productivity, undercurrents of tension, gossip and rumors, and increased turnover and absenteeism. 1. Understand that communication is a two-way street. It involves giving information and getting feedback from employees. It is not finished when information is given. 2. Put more emphasis on face-to-face communication with employees. Do not rely mainly on bulletin boards, memos and other written communication. 3. Ask yourself, each time you give an instruction, if the message is clear. Most vagueness is caused by failing to be specific. Example: Do not just tell an employee to “show more interest” in his or her work. If an employee spends too The Art of Asking Good Questions at posting notices on bulletin boards and sending out memos provide adequate communication.“What do we hate most about salespeople?”…..they simply, never stop talking. How many salespeople have come into your office, sat down and proceeded to tell you every benefit about what they are selling, without ever knowing what you need. Typically, they don’t ask the questions, but r Communication is not over when you finish delivering your message! Still others say they receive vague instructions that are difficult to follow. Ineffective communication often results in poor cooperation and coordination, lower productivity, undercurrents of tension, gossip and rumors, and increased turnover and absenteeism. 1. Understand that communication is a two-way street. It involves giving information and getting feedback from employees. It is not finished when information is given. 2. Put more emphasis on face-to-face communication with employees. Do not rely mainly on bulletin boards, memos and other written communication. 3. Ask yourself, each time you give an instruction, if the message is clear. Most vagueness is caused by failing to be specific. Example: Do not just tell an employee to “show more interest” in his or her work. If an employee spends too Project Management, A Valuable Skill ow. Ineffective communication often results in poor cooperation and coordination, lower productivity, undercurrents of tension, gossip and rumors, and increased turnover and absenteeism.Project management is a skill that must be learned. There are a number of talents one needs to possess in order to be successful in any area requiring project management. There are a number of resources available to the individual wanting to learn about project management and for those 1. Understand that communication is a two-way street. It involves giving information and getting feedback from employees. It is not finished when information is given. 2. Put more emphasis on face-to-face communication with employees. Do not rely mainly on bulletin boards, memos and other written communication. 3. Ask yourself, each time you give an instruction, if the message is clear. Most vagueness is caused by failing to be specific. Example: Do not just tell an employee to “show more interest” in his or her work. If an employee spends too Great Entrepreneurs Build Strong International Brand Names; Their Successors Greatly Damage Them nvolves giving information and getting feedback from employees. It is not finished when information is given.If you are of a certain age you will vividly remember the following names: Helena Rubenstein, Faberge, Germain Monteil, Trigere, Revlon, Elizabeth Arden, Max Factor, Schwinn, W. T. Grant, Montgomery Ward and Chuck Taylor. Each name represented a hugely successful consumer product brand.< 2. Put more emphasis on face-to-face communication with employees. Do not rely mainly on bulletin boards, memos and other written communication. 3. Ask yourself, each time you give an instruction, if the message is clear. Most vagueness is caused by failing to be specific. Example: Do not just tell an employee to “show more interest” in his or her work. If an employee spends too The Price Wasn't Right! ication.I just got back from my local wireless store and I’m full of venom! Have you tried to buy a new phone lately? There are many different prices for every phone. First, it was $150, then $200, then $250. My son, an 11-year old with a Blackberry, wanted the Pearl and had saved enough mone 3. Ask yourself, each time you give an instruction, if the message is clear. Most vagueness is caused by failing to be specific. Example: Do not just tell an employee to “show more interest” in his or her work. If an employee spends too much time chatting with others, be specific about it. 4. View information as “service to” employees and not “power over” them. 5. Listen to employees; show respect for them when they speak. They will feel like part of the team and will tend to be more dedicated and productive. One way: Ask questions to show interest and clarify points. 6. Do not just talk open-door policy. Practice it by walking around and talking to employees. Allow people to disagree and to come up with new ideas. 7. Conduct one-on-one meetings. Ask each employee to tell you how you can help him do a better job. Then how he can help you do a better job. 8. Prepare publications frequently. Emphasize current issues that employees care about; do not substitute quarterly “prettier” publications for substantive, up-to-date ones. 9. Concentrate on building credibility with employees. Managers who lack credibility and fail to create a climate of trust and openness are not believed – no matter
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