Tags |
|
|
Links |
|
|
Hub You - The Top 10 Reasons You Need a Point of Sale System
In developed markets, executives point to high labour costs and saturated markets as the critical challenges with innovation being a key priority. In emerging markets the challenges are quite different: labour costs are low and markets are largely untapped. Whilst 2007 promises to deliver much, executives need to be realistic about the complexity of the task ahead.Optimism delivers investmentTop line growth will be a higher priority than cost control for most executives throughout 2007. Spending will be targeted at the front office first and foremost: sales and marketing are the areas of the business to receive the greatest share of the investment.Globally, China and India continue to grab headlines and attract the largest share of investment. Within the next 3 years more than half of the executives surveyed expect to get more than half of their revenue from abroad.Huge GrowthDemand and supply issues dominate the CEO’s agenda: by 2010 India alone is expected to have some 500 million middle class people. Supplying the increased demand is a huge opportunity and a challenge and many firms are struggling to keep pace with demand.In addition, rising volume of
5. Enhanced Reporting.
What is the use of having a computer and not taking advantage of the power? If all you need is to have a total amount of ca
Each person in an auto detailing shop should be trained in sales. Customers will often walk up to the service bays and ask questions and if the auto detailers are doing work, then they need to pay attention to the customer and they need to understand how to sell increasing their chances of getting another full detail job from that customer.The auto detailing representatives should be able to explain to the customer and answer all their questions without acting like the customer is stupid. The auto detailing representatives cannot be condescending in anyway but answer questions matter of factly and make sure that the customer understands completely.Once the customer understands and has decided to purchase auto detailing services the auto detailing representatives should then walk with the customer to the front office and discuss with the cashier what the customer would want and perhaps set them up for a schedule.If you want everyone in your auto detail shop to be part of your sales team then you need to give them a commission and ask them to make sales. It behooves you to give them a little sales training so they know how to deal with customers and how to listen to their needs.Each auto d
If you have employees you are open to theft, sweet-hearting and careless mistakes. You need a point of sale system to manage your employees, enforce your policies and insure that your money gets to you.
9. Pricing and Math Errors.
It is still amazing how many restaurants still use a calculator and hand written tickets. According to studies done by various institutions you are open to math and pricing mistakes totaling in excess of 1% of your annual volume. In a restaurant doing as little as $1,300 per day that would add up to $4,700 per year. (Less than the price of our 2-terminal Sweet Deal Package) To eliminate pricing and math errors you need a point of sale system.
8. Time In Attendance.
Employee payroll is one of the most overlooked and most easily managed portions of your profit and loss statement. If you have 12 employees and each of them clocks in 5 minutes early a day, that equates to 1 hour per day of extra payroll. Even with minimum wage plus benefits this could add up to $6 - $8 per day or over $2,900 per year. This figure doesn’t take into account the total man-hours it takes to compute time cards and then report on the hours worked for each employee. This is time that you could be spending elsewhere. If you have a few as 5 employees you need a point of sale system.
7. Reducing Theft.
This is the original reason for the invention of the cash register back in the late 1800’s. Even when most of the businesses were family owned and run there was a need for a cash register to reduce theft. In today’s world of hiring employees to help staff and manage your store there is even greater need for this type of control. For years we have known about the tendencies of people with regard to theft. 10% of the people wouldn’t steal if giving the opportunity. 10 % of the people are going to steal no matter what safeguards are in place. 80% of the people will steal if given the opportunity. Point of sale systems are put in place to guard against the 80% and make it more difficult for them to steal from you.
6. Speed of Service.
There is only 1 thing we can think of that will drive customers away faster than bad food and that is slow service. When a customer places their order their own internal clock is running in overdrive. No matter how long they took to look over the menu and to place their order, once they have given your server or cashier their order their hunger clock is speeding along faster than a fan on high! You need a fast, reliable way to get orders into your system. This should mean a terminal that is fast, easy to understand and quick to respond to the touch of the server, cashier or bar tender. The system should also distribute the order properly to the kitchen prep station or bar. Your point of sale system should also measure your speed of service and report on how you are doing. Reducing the time it takes to get your customer’s their food is critical and can even make up for less quality. For proof I give you some of the major fast food chains. Is their popularity based upon the best tasting, best dressed and best served burger or speed of service? If you want to speed up your customer service you need a point of sale system.
5. Enhanced Reporting.
What is the use of having a computer and not taking advantage of the power? If all you need is to have a total amount of ca
There have been few entrepreneurial ventures in business history as rewarding as the offshore call center. Within Asia, there are numerous tales of entrepreneurs who made tons of money for themselves by creating substantial value for their customers and employees.A recent one is Ambergris Solutions Inc. in Manila. The company was started a few years ago by three young entrepreneurs with little money of their own and even less call center experience. They had a lot to learn about running a call center, and it took 18 money-losing months before they stumbled upon their first paying customer. But over the two and a half years that followed, their business grew explosively to almost 3,000 employees serving a roster of blue-chip clients. A couple of months ago, controlling interest of the thriving enterprise was sold to a large Canadian IT organization called Telus International in a deal valued at $43.5 million. Many would agree this was an adequate paycheck for just a few years of work.This story gives the impression that starting a call center in Asia is an easy path to fast riches. However, just a week or so after the announcement of the Ambergris deal, Gartner Inc. released an astonishing report that sa
8. Time In Attendance.
Employee payroll is one of the most overlooked and most easily managed portions of your profit and loss statement. If you have 12 employees and each of them clocks in 5 minutes early a day, that equates to 1 hour per day of extra payroll. Even with minimum wage plus benefits this could add up to $6 - $8 per day or over $2,900 per year. This figure doesn’t take into account the total man-hours it takes to compute time cards and then report on the hours worked for each employee. This is time that you could be spending elsewhere. If you have a few as 5 employees you need a point of sale system.
7. Reducing Theft.
This is the original reason for the invention of the cash register back in the late 1800’s. Even when most of the businesses were family owned and run there was a need for a cash register to reduce theft. In today’s world of hiring employees to help staff and manage your store there is even greater need for this type of control. For years we have known about the tendencies of people with regard to theft. 10% of the people wouldn’t steal if giving the opportunity. 10 % of the people are going to steal no matter what safeguards are in place. 80% of the people will steal if given the opportunity. Point of sale systems are put in place to guard against the 80% and make it more difficult for them to steal from you.
6. Speed of Service.
There is only 1 thing we can think of that will drive customers away faster than bad food and that is slow service. When a customer places their order their own internal clock is running in overdrive. No matter how long they took to look over the menu and to place their order, once they have given your server or cashier their order their hunger clock is speeding along faster than a fan on high! You need a fast, reliable way to get orders into your system. This should mean a terminal that is fast, easy to understand and quick to respond to the touch of the server, cashier or bar tender. The system should also distribute the order properly to the kitchen prep station or bar. Your point of sale system should also measure your speed of service and report on how you are doing. Reducing the time it takes to get your customer’s their food is critical and can even make up for less quality. For proof I give you some of the major fast food chains. Is their popularity based upon the best tasting, best dressed and best served burger or speed of service? If you want to speed up your customer service you need a point of sale system.
5. Enhanced Reporting.
What is the use of having a computer and not taking advantage of the power? If all you need is to have a total amount of ca
The buzz is all about customer service and call center outsourcing, also known as BPO (Business Process Outsourcing). According to Gartner, the outsourcing market in Europe has grown with over 6%, BPO with 10%. The market for offshore outsourcing (to low wage countries) is growing with a whopping 40% this year! However, the subject of outsourcing is not without controversy. So what's it all about?In the 90s, growth was the motto for organizations. Eat, or be eaten. Through the continual increase of stock value this could be easily financed. As a result, businesses were acquiring activities that are, on the surface anyway, only loosely related to the original business goals, and to each other. The demise of world economy and the burst of the Internet bubble changed all that.In these days of tight budgets and heightened attention on ROI (Return on Investment) and TCO (Total Cost of Ownership), companies are taking a good look at what they are in business for, and what they are best in. This focus on the core business has lead to the selling of complete branches of companies. Now, businesses go even further by taking a look inward, in search of generic processes to outsource. Finance, Human Resource and Cu
This is the original reason for the invention of the cash register back in the late 1800’s. Even when most of the businesses were family owned and run there was a need for a cash register to reduce theft. In today’s world of hiring employees to help staff and manage your store there is even greater need for this type of control. For years we have known about the tendencies of people with regard to theft. 10% of the people wouldn’t steal if giving the opportunity. 10 % of the people are going to steal no matter what safeguards are in place. 80% of the people will steal if given the opportunity. Point of sale systems are put in place to guard against the 80% and make it more difficult for them to steal from you.
6. Speed of Service.
There is only 1 thing we can think of that will drive customers away faster than bad food and that is slow service. When a customer places their order their own internal clock is running in overdrive. No matter how long they took to look over the menu and to place their order, once they have given your server or cashier their order their hunger clock is speeding along faster than a fan on high! You need a fast, reliable way to get orders into your system. This should mean a terminal that is fast, easy to understand and quick to respond to the touch of the server, cashier or bar tender. The system should also distribute the order properly to the kitchen prep station or bar. Your point of sale system should also measure your speed of service and report on how you are doing. Reducing the time it takes to get your customer’s their food is critical and can even make up for less quality. For proof I give you some of the major fast food chains. Is their popularity based upon the best tasting, best dressed and best served burger or speed of service? If you want to speed up your customer service you need a point of sale system.
5. Enhanced Reporting.
What is the use of having a computer and not taking advantage of the power? If all you need is to have a total amount of ca
I picked up a copy of 'The Hangover Handbook - 101 Cures For Humanity's Oldest Malady'... not just in case I have some holiday cheer... but to get some awesome ideas for 2007 marketing promotions.There is a solid chapter of 101 ways to cure that hangover... as well as some hilarious chapters on:Boozer's Eye Chart, Great Drunks of History, I bet you don't know this... The pub survivors guideAnd the chapter that EVERY marketer should have on their book shelf...'The Boozers calendar - 366 amazing, fun, bizarre, offbeat, odd, unusual, weird, staggering, stupendous, delightful, true and invented reasons to have a drink every day of the year'A mouthful to say the least (and yes, pun intended)Think about all the different ways you could build marketing promotions around days like:March 22, 1766 - Explorer James Green Eaten by Cannibals, March 7 - Lassies Birthday, June 1 - Marilyn Monroe's birthday, June 13 - Alexander the Great dies from over eating in 323 BC, August 16, 1848 - Worlds first department store opens, October 5, 1872 - Picture postcard introducedYes, these are abstract - and bizarre - that's the whole point!Creating special promotions is a fabulous
6. Speed of Service.
There is only 1 thing we can think of that will drive customers away faster than bad food and that is slow service. When a customer places their order their own internal clock is running in overdrive. No matter how long they took to look over the menu and to place their order, once they have given your server or cashier their order their hunger clock is speeding along faster than a fan on high! You need a fast, reliable way to get orders into your system. This should mean a terminal that is fast, easy to understand and quick to respond to the touch of the server, cashier or bar tender. The system should also distribute the order properly to the kitchen prep station or bar. Your point of sale system should also measure your speed of service and report on how you are doing. Reducing the time it takes to get your customer’s their food is critical and can even make up for less quality. For proof I give you some of the major fast food chains. Is their popularity based upon the best tasting, best dressed and best served burger or speed of service? If you want to speed up your customer service you need a point of sale system.
5. Enhanced Reporting.
What is the use of having a computer and not taking advantage of the power? If all you need is to have a total amount of ca
You have your fall product on the shelves. The back to school season is over. The holiday shopping season is just around the corner. You are struggling with ideas to keep sales solid in the runup to the holiday season. What to do?Remember there are thousands of choices available to consumers. Regardless of the uniqueness or other distinguishing qualities of your products, you must set yourself apart through the effective showcasing of your products. This is also known as visual merchandising.The goal of visual merchandising in retail store displays is to provide a glimpse of how the product will look or be used in a real life situation. The presentation of your display can have dramatic effects upon sales. Effective retail store displays not only increase customer traffic, but also increase the average ticket.Many retail store displays are disorganized, which can confuse or distract a customer. Make sure there is a central focus to the display - a focus point - upon which the "action" is centered. A focal point should be the main product or item featured, with accessories and ancillary products framing the display. The focal point should be at eye level - not too low, as is the case in
5. Enhanced Reporting.
What is the use of having a computer and not taking advantage of the power? If all you need is to have a total amount of cash in the drawer that sometimes matches to the amount of sales shown you probably don’t need a point of sale system. However, if you want more detail and information to help manage your operation and make it more profitable then you need a point of sale system. It used to be that having a good product was enough to get you by. Now it takes a lot more information in order to compete with all the other restaurants in your market that are all looking for the same customer you have seated in your restaurant. You need to understand the buying habits of your customers. What are they ordering? When are they ordering it? What is your most profitable item? How many of it did you sell? What items on your menu are not selling? If you cannot answer all of these questions with total confidence in your answers then you need a point of sale system. If you hesitate to correctly answer (without guessing) any of these questions you need a point of sale system.
4. Exporting of Data to Other Systems.
Even most small businesses today have some form of electronic accounting in place either in their operation or through an accounting service. In addition, most businesses have an electronic payroll service or software that creates payroll. Point of sale systems capture critical data for you and then export this data in formats that automatically put this information into accounting and payroll packages, eliminating hours of tedious manual input that often leads to mistakes and human error. If you have an electronic accounting or payroll service/software or even if you want to track your sales in Excel, you need a point of sale system.
3. Integrated Credit Cards.
If you are not currently taking credit cards as a form of payment you need to start today. Never mind the fees. The loss of business that you are suffering in today’s plastic minded economy will more than compensate for the fees charged. If you are currently taking credit cards through a stand-alone terminal you could be being charged exorbitant fees for the terminal when you could be processing through your point of sale system. In some cases, the elimination of the terminal rental will pay for the credit card interface in less than a year. With integrated credit card processing you are assured that the amount of the sale will match the amount charged on the credit card, eliminating the need to go back and match individual sales when the credit card batch does not match credit card sales. When high-speed Internet connections are used to process credit cards we receive approvals in less than 2 seconds. No longer is slower speed of service an excuse not to take credit cards. If you want to quickly, accurately and smoothly process credit cards you need a point of sale system.
HTTP = HTML link (for blogs, profiles,phorums):
<a href="http://www.iadvice.info/article/46292/iadvice-The-Top-10-Reasons-You-Need-a-Point-of-Sale-System.html">The Top 10 Reasons You Need a Point of Sale System</a>
BB link (for phorums):
[url=http://www.iadvice.info/article/46292/iadvice-The-Top-10-Reasons-You-Need-a-Point-of-Sale-System.html]The Top 10 Reasons You Need a Point of Sale System[/url]
Related Articles:
Incremental Change - Success Without the 'Big Bang'
Public Relations and Day Care Centers
7 Ways Television Influences Your Prospects Behavior - Leverage This Into Money In Your Pocket!
Bookmark it:
|