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    Woolen Products Can Be Protected From Shrinking
    We are right in the middle of the winter season. Everywhere it’s snowy and cold. People remain confined to their homes or offices wearing their favorite sweater and other woolen accessories to stay warm through out the day. Some prefer bonfire which is kindled in their garden or even in the confines of the living room. As this is also the season pro
    of these “Sustainment Statements” every week. I recommend a weekly period to give them urgency and to help maintain your momentum. Feedback on a weekly basis is more effective than it is over a longer period of time.

    Sustainment Statements

    For the next week I will …… (be very specific)

    So that ….. (what is the outcome and benefit?)

    The results will look like this ….. (if you can’t describ

    What Can Hunting Teach Small Business Owners About Getting More Customers?
    I have two buddies that hunt, Jeremy and Jeff. They get up at the crack of dawn and trek out into the Arizona desert to shoot some animals. I am not a hunter and have a better chance of bring struck by lightning twice than shooting a deer, so I am not invited. Maybe it's best that way, I kind of side with the deer anyway - hunting just isn't my thin
    What gets measured gets done.

    How do you keep your business growing? How do you ensure the health of your business and your personal income against threats from competition, market cycles, commission payout changes, regulation of all kinds, and the human threat of complacency?

    The answer isn’t to run faster on the same treadmill. The laws of physics say you can maintain a steady speed and still accelerate by changing direction. Since you’re already traveling at top speed in your business and personal life, you can get the acceleration you need by making small changes in the direction you’re taking. It’s hard to foresee what those changes will be, but they will reveal themselves if you regularly devote some time to thinking and working on your business, not just in your business. A professional is constantly learning and improving through reading, professional education (an annual requirement in some professions), research etc. Coaching is a very personal and effective means of keeping a perspective on what’s happening and “noodling” with someone else what your growth options are. Without a second perspective you sometimes “can’t see the forest for the trees.” The top professionals in sports and business have a coach or mentor they trust to help them improve their game.

    I use a simple set of questions with my clients. These questions focus attention on the gap between what clients know and what they do. Whether my coaching is only once a month or as often as once a week, these questions apply. Try them yourself -- or with a coach -- to see their power.

    Self-Coaching Questions

    Begin by writing the completion of these “Sustainment Statements” every week. I recommend a weekly period to give them urgency and to help maintain your momentum. Feedback on a weekly basis is more effective than it is over a longer period of time.

    Sustainment Statements

    For the next week I will …… (be very specific)

    So that ….. (what is the outcome and benefit?)

    The results will look like this ….. (if you can’t describe

    Increase your Business by Treating your Prospects like your Kids
    "I choose bold. I choose action. I choose what's right for the people. I choose to make a difference"Bill RichardsonThere's this amazing thing that happens as soon as our kids are born. The minute they pop out (yeah like it's as easy as that ;)) we have this innate sense of what is good for our kids. They scream, and we know the b
    rate by changing direction. Since you’re already traveling at top speed in your business and personal life, you can get the acceleration you need by making small changes in the direction you’re taking. It’s hard to foresee what those changes will be, but they will reveal themselves if you regularly devote some time to thinking and working on your business, not just in your business. A professional is constantly learning and improving through reading, professional education (an annual requirement in some professions), research etc. Coaching is a very personal and effective means of keeping a perspective on what’s happening and “noodling” with someone else what your growth options are. Without a second perspective you sometimes “can’t see the forest for the trees.” The top professionals in sports and business have a coach or mentor they trust to help them improve their game.

    I use a simple set of questions with my clients. These questions focus attention on the gap between what clients know and what they do. Whether my coaching is only once a month or as often as once a week, these questions apply. Try them yourself -- or with a coach -- to see their power.

    Self-Coaching Questions

    Begin by writing the completion of these “Sustainment Statements” every week. I recommend a weekly period to give them urgency and to help maintain your momentum. Feedback on a weekly basis is more effective than it is over a longer period of time.

    Sustainment Statements

    For the next week I will …… (be very specific)

    So that ….. (what is the outcome and benefit?)

    The results will look like this ….. (if you can’t describ

    The Psychology of Angry Customers
    Often, what makes difficult customers difficult is the fact that they are intensely emotional. They are upset, angry, irate, or ballistic. It is impossible to address the real issues the customer has experienced until we first address the emotion of anger.When it comes to dealing with angry customers, there are four things you must be crystal
    earning and improving through reading, professional education (an annual requirement in some professions), research etc. Coaching is a very personal and effective means of keeping a perspective on what’s happening and “noodling” with someone else what your growth options are. Without a second perspective you sometimes “can’t see the forest for the trees.” The top professionals in sports and business have a coach or mentor they trust to help them improve their game.

    I use a simple set of questions with my clients. These questions focus attention on the gap between what clients know and what they do. Whether my coaching is only once a month or as often as once a week, these questions apply. Try them yourself -- or with a coach -- to see their power.

    Self-Coaching Questions

    Begin by writing the completion of these “Sustainment Statements” every week. I recommend a weekly period to give them urgency and to help maintain your momentum. Feedback on a weekly basis is more effective than it is over a longer period of time.

    Sustainment Statements

    For the next week I will …… (be very specific)

    So that ….. (what is the outcome and benefit?)

    The results will look like this ….. (if you can’t describ

    Body Language Tips for News Interviews
    Body language has been on display since caveman days. But people in business constantly overlook the tell-tale signals they send to reporters. When a journalist arrives at your office for an interview, they will be sizing you up from the moment you meet. Are you happy to see them? Are you relaxed? Have you offered them tea or coffee? Be open an
    or mentor they trust to help them improve their game.

    I use a simple set of questions with my clients. These questions focus attention on the gap between what clients know and what they do. Whether my coaching is only once a month or as often as once a week, these questions apply. Try them yourself -- or with a coach -- to see their power.

    Self-Coaching Questions

    Begin by writing the completion of these “Sustainment Statements” every week. I recommend a weekly period to give them urgency and to help maintain your momentum. Feedback on a weekly basis is more effective than it is over a longer period of time.

    Sustainment Statements

    For the next week I will …… (be very specific)

    So that ….. (what is the outcome and benefit?)

    The results will look like this ….. (if you can’t describ

    Press Release Preparation
    Small Business Owners should send press releases out at least once a month to local newspapers, cable TV, local magazines and radio stations. You will be surprised how often they get published or air time. After doing this a while you can figure out what types of news get the best results. Some typical and simple press releases can be new employee h
    of these “Sustainment Statements” every week. I recommend a weekly period to give them urgency and to help maintain your momentum. Feedback on a weekly basis is more effective than it is over a longer period of time.

    Sustainment Statements

    For the next week I will …… (be very specific)

    So that ….. (what is the outcome and benefit?)

    The results will look like this ….. (if you can’t describe it, how will you know it happened?)

    After the first week you ask, “What have I done to make progress in …”

    How well or how much did I do (rate yourself 1-5)

    What will I do next? __________ (pick your next step toward a certain goal or direction)

    So that …

    The results will look like this …

    Next, find someone to “check your homework.” Who is going to keep you on track? I began offering a tickler service to clients who want to do self-coaching in addition to using my regular coaching services. Repeating this questioning process weekly will make weekly improvements to your business. If you want to make regular progress, get someone or something you are accountable to weekly.

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