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Hub You - Employee Email and Internet Use - A Small Business Guide
Most Jobs Positions are Filled From Within siness.Most jobs are filled from within business or non business organizations from within. Often senior employees are encouraged and indeed rewarded for recommending future good employees to their place of work. This is both a good and wise practice which results in good hires, better workplaces and indeed greater work and employee and employer satisfaction and effectiveness and profitability.Networking no matter what is the number source of finding good and better job employment career prospects for No matter what the size of your business, wether you have stand-alone computers or you are networked ensure that your computer logs are audited on a frequent basis. However a word of caution! Be careful! There are various laws (Privacy Act) that define what you may or may not do when viewing computer logs and this can include not opening and reading employee E-mail or Internet sites. However by viewing the computer logs you can gain a reasonable understanding from where the traffic is directed. In most cases it is obvious if a breach of your policies and procedures has occurred. You may find other useful small business guides at Biz Momentum (www.biz-momentum.com). You need to treat this information sensitively and take further advice from your practitioner before The Sales Apprentice- Sales Training Tips From The Hit TV Show, Part V Introduction"Now 11 remain to fight for the chance to become the Apprentice." So began this week's episode of the hit TV show which was primarily about selling and was packed to the rafters with sales training tips for the sales superstar in waiting.This week's task for our "wannabees" was to dabble in the art market selling photography. After picking 2 potential photographers each our heroes were to see who could make the most profit from art sales in one day. SAS was on top form declaring this to be "a spe It is widely recognised that Email and the Internet is here to stay! Both mediums have become a vital part of business and personal communication in a world that increasingly relies on technology. We understand its benefits and sometimes berate its downsides; too much email, lack of personal communication, spam, the risk of employees accessing inappropriate material and using employer resources for personal gain. This gain in technology has not come without cost as increasingly employers and employees are being bought to task over breaches of copyright, confidentiality, privacy, discrimination and harassment and in some instances criminal offences (pornography, obscene and threatening material). This fact sheet examines ways of measures you can take to greatly reduce and protect your business from legal and other risks. Recently Monash University reported that email abuse had significantly increased as employees seek to avoid personal confrontation by sending abusive e-mails to those they had targeted or are angry with instead of speaking to them face to face. This type of behaviour places employers at risk of claims of workplace harassment and discrimination and it is important that you take measures to ensure that this type of activity is clearly communicated as unacceptable to your employees. By way of example, Biz Momentum undertook a sexual harassment investigation for an employer after an employee complained of sexual harassment by a work colleague. Biz Momentum found that the work colleague had unlawfully accessed 500 different pornographic web-sites over a period of 6 months and at the expense of the employer. The employer took appropriate action. What should I include in my electronic mail & Internet policy Biz Momentum recommends that you implement E-mail and Internet policies that includes the following key elements 1. Computer Policies and Procedures 2. E-mail and Internet for Business & Private Use 3. Audit 1. Policies and Procedures Ensure that you have comprehensive computer policies and procedures relating to defined boundaries that protect you from legal risk for using your E-mail and Internet facilities. Communicate these policies and procedures to your employees and new starts – ensure that they sign off on these policies. This cannot be understated in the event of a dispute and is best practice management in protecting your business interests. 2. Email for Business & Private Use a. Be upfront – use of E-mail and the Internet is primarily for business use. If you allow reasonable private use, specify when (lunchbreak) and the type of mail employees may compose (electronic banking, child-care arrangements etc) b. Be specific on what an employee may not access or use E-mail or the Internet for (breach of copyright, spam, masquerading, personal business gain, acts that incite hatred, discrimination to name a few). 3. Audit Your policies and procedures should inform employees that you conduct regular computer audits in line with the law. This is not an invasive procedure but is designed to protect your business. No matter what the size of your business, wether you have stand-alone computers or you are networked ensure that your computer logs are audited on a frequent basis. However a word of caution! Be careful! There are various laws (Privacy Act) that define what you may or may not do when viewing computer logs and this can include not opening and reading employee E-mail or Internet sites. However by viewing the computer logs you can gain a reasonable understanding from where the traffic is directed. In most cases it is obvious if a breach of your policies and procedures has occurred. You may find other useful small business guides at Biz Momentum (www.biz-momentum.com). You need to treat this information sensitively and take further advice from your practitioner before Fit For Work - Managing Attendance In The Workplace ly reduce and protect your business from legal and other risks.The transitional period of returning to work after a prolonged period of sickness absence can be daunting for the employee AND their line manager - especially where the ill health revolved around a ‘stress at work’ issue. Coming to terms with changes that have taken place during the employee’s absence and re-establishing team working practices will take effort and commitment from the manager and employee alike. Supportive and proactive interventions must be implemented to ensure a smooth transition back Recently Monash University reported that email abuse had significantly increased as employees seek to avoid personal confrontation by sending abusive e-mails to those they had targeted or are angry with instead of speaking to them face to face. This type of behaviour places employers at risk of claims of workplace harassment and discrimination and it is important that you take measures to ensure that this type of activity is clearly communicated as unacceptable to your employees. By way of example, Biz Momentum undertook a sexual harassment investigation for an employer after an employee complained of sexual harassment by a work colleague. Biz Momentum found that the work colleague had unlawfully accessed 500 different pornographic web-sites over a period of 6 months and at the expense of the employer. The employer took appropriate action. What should I include in my electronic mail & Internet policy Biz Momentum recommends that you implement E-mail and Internet policies that includes the following key elements 1. Computer Policies and Procedures 2. E-mail and Internet for Business & Private Use 3. Audit 1. Policies and Procedures Ensure that you have comprehensive computer policies and procedures relating to defined boundaries that protect you from legal risk for using your E-mail and Internet facilities. Communicate these policies and procedures to your employees and new starts – ensure that they sign off on these policies. This cannot be understated in the event of a dispute and is best practice management in protecting your business interests. 2. Email for Business & Private Use a. Be upfront – use of E-mail and the Internet is primarily for business use. If you allow reasonable private use, specify when (lunchbreak) and the type of mail employees may compose (electronic banking, child-care arrangements etc) b. Be specific on what an employee may not access or use E-mail or the Internet for (breach of copyright, spam, masquerading, personal business gain, acts that incite hatred, discrimination to name a few). 3. Audit Your policies and procedures should inform employees that you conduct regular computer audits in line with the law. This is not an invasive procedure but is designed to protect your business. No matter what the size of your business, wether you have stand-alone computers or you are networked ensure that your computer logs are audited on a frequent basis. However a word of caution! Be careful! There are various laws (Privacy Act) that define what you may or may not do when viewing computer logs and this can include not opening and reading employee E-mail or Internet sites. However by viewing the computer logs you can gain a reasonable understanding from where the traffic is directed. In most cases it is obvious if a breach of your policies and procedures has occurred. You may find other useful small business guides at Biz Momentum (www.biz-momentum.com). You need to treat this information sensitively and take further advice from your practitioner before Tips to Use Before You Start Your Job Search different pornographic web-sites over a period of 6 months and at the expense of the employer. The employer took appropriate action.It’s not easy to find a job, especially in these days, and in the situation that the world faces. This market situation demands an active search for jobs, that is, to look for a job in a persistent and organized way. Don’t let your self down; learn to adopt a positive and dynamic attitude.Don’t believe that there are no opportunities for you, don’t spend your days watching TV, and don’t keep waiting for your phone to ring. Stop being lazy. Job searching it’s a full time job. It’s about a real job What should I include in my electronic mail & Internet policy Biz Momentum recommends that you implement E-mail and Internet policies that includes the following key elements 1. Computer Policies and Procedures 2. E-mail and Internet for Business & Private Use 3. Audit 1. Policies and Procedures Ensure that you have comprehensive computer policies and procedures relating to defined boundaries that protect you from legal risk for using your E-mail and Internet facilities. Communicate these policies and procedures to your employees and new starts – ensure that they sign off on these policies. This cannot be understated in the event of a dispute and is best practice management in protecting your business interests. 2. Email for Business & Private Use a. Be upfront – use of E-mail and the Internet is primarily for business use. If you allow reasonable private use, specify when (lunchbreak) and the type of mail employees may compose (electronic banking, child-care arrangements etc) b. Be specific on what an employee may not access or use E-mail or the Internet for (breach of copyright, spam, masquerading, personal business gain, acts that incite hatred, discrimination to name a few). 3. Audit Your policies and procedures should inform employees that you conduct regular computer audits in line with the law. This is not an invasive procedure but is designed to protect your business. No matter what the size of your business, wether you have stand-alone computers or you are networked ensure that your computer logs are audited on a frequent basis. However a word of caution! Be careful! There are various laws (Privacy Act) that define what you may or may not do when viewing computer logs and this can include not opening and reading employee E-mail or Internet sites. However by viewing the computer logs you can gain a reasonable understanding from where the traffic is directed. In most cases it is obvious if a breach of your policies and procedures has occurred. You may find other useful small business guides at Biz Momentum (www.biz-momentum.com). You need to treat this information sensitively and take further advice from your practitioner before Starting A Business Can Be The Most Mind-Numbing, Demanding Task In The Universe-A Place For Help... ated in the event of a dispute and is best practice management in protecting your business interests.Are you thinking about going into business? A new business idea is an exciting, hope filled time where people can see themselves reaping the rewards of a good idea and hard work. Things like financial independence, new cars, nice homes and the like and cash…lots and lots of cash. But thinking about success at the beginning of a new business venture is much like thinking about standing on the moon holding a flag. Easy to think, not so easy to do. To get to the moon you need one hell of a plan, engin 2. Email for Business & Private Use a. Be upfront – use of E-mail and the Internet is primarily for business use. If you allow reasonable private use, specify when (lunchbreak) and the type of mail employees may compose (electronic banking, child-care arrangements etc) b. Be specific on what an employee may not access or use E-mail or the Internet for (breach of copyright, spam, masquerading, personal business gain, acts that incite hatred, discrimination to name a few). 3. Audit Your policies and procedures should inform employees that you conduct regular computer audits in line with the law. This is not an invasive procedure but is designed to protect your business. No matter what the size of your business, wether you have stand-alone computers or you are networked ensure that your computer logs are audited on a frequent basis. However a word of caution! Be careful! There are various laws (Privacy Act) that define what you may or may not do when viewing computer logs and this can include not opening and reading employee E-mail or Internet sites. However by viewing the computer logs you can gain a reasonable understanding from where the traffic is directed. In most cases it is obvious if a breach of your policies and procedures has occurred. You may find other useful small business guides at Biz Momentum (www.biz-momentum.com). You need to treat this information sensitively and take further advice from your practitioner before The Truth About Free Gifts siness.These days, you can almost live off free gifts. You can find free grocery cards, free heating, free diapers. Companies are giving them freely for many different reasons.In some cases, it could be to promote their products. The company wants to increase the sales its product. They are so sure you would love their product if only you would try it. Free samples are given out, hoping you would love the product so much, you would buy it the next time around. That is how Estee Lauder promoted her busin No matter what the size of your business, wether you have stand-alone computers or you are networked ensure that your computer logs are audited on a frequent basis. However a word of caution! Be careful! There are various laws (Privacy Act) that define what you may or may not do when viewing computer logs and this can include not opening and reading employee E-mail or Internet sites. However by viewing the computer logs you can gain a reasonable understanding from where the traffic is directed. In most cases it is obvious if a breach of your policies and procedures has occurred. You may find other useful small business guides at Biz Momentum (www.biz-momentum.com). You need to treat this information sensitively and take further advice from your practitioner before taking further action. Ensure you business is protected.
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