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Hub You - The Responsibility Conundrum - Where art Thou?
Once there was a time in business when you could experience a change and then return to a period of relative stability. Nowadays, changes occur constantly - one on top of another. We need to acknowledge change and realize that change is a continuous journey - a way of life rather than a one-time event that can be lived through. With considerable momentum and continuity building in our organization, it definitely can be said that nothing is ever absolutely certain (other than possibly death and taxes).These changes and challenges that we are encountering can at times bring added strain to business organizations. What is not always clear to us is how much more trouble we would be in for organizations failed to change. Often time
The gain
In assisting a business owner recently who had his employee’s totally running riot with productivity and profits down, this owner was looking at closing his business. After getting involved we negotiated an agreement with employees, unions and management. An agreement was reached which included employees receiving a pay increase in return for the business receiving flexible working hours, Workable Rosters, Key Performance Indicators underpinning further pay increases, grievance and disciplinary measures and an agreement that employees would take personal responsibility for their own work down to workers looking after their colleagues call-out rosters when their colleagues were sick.
This was a great outcome for the business owner and employees were happy. Some employees eventually left; they did not want the responsibility and admitted this to the owner in private. Today the business has recorded record profits fo
There are many fund raising ideas on the market today for anyone that is looking for them. Fund raising ideas are easy to come up with and are very successful in some cases. Before you start on fund raising there are a few things to do to make it as good as it can be, such as selecting a good leader. This should be someone who is use to organizing and basically used to telling people what they have to do. When fundraising, make sure you have as many volunteers as you can get in all areas that you will need them such as handling the money, setting up tables, advertising, selling the goods, and the all important clean up.Your fund raising program should be full of ideas that will attract people to come and purchase your goods such as
Meanwhile back at Mr/Ms Managers Office you are straining over the latest figures and wonder why productivity is waning, profits are down and as you look out your office window you can see your workers seem happy. And can you believe it Absenteeism is down and why not your business has become a de-facto social club.
Responsibility
We appear to live in an age of irresponsibility! Taking responsibility is becoming more of a rarity in business today as a generation of rights driven individuals care more about their ego’s than their character. Rights are important but rights come through taking responsibility I have found.
The concept of an honest days work for an honest days pay; well it just isn’t happening in some places anymore.
As so as Mr/Ms Business Owner you trudge through your business day to day wondering what went wrong.
Take responsibility!
So what is Responsibility! In business responsibility could be defined as taking personal initiative to do what you are committed to, to keep your word, be honest, and act in the best interests of the business.
Why the Change
In a post modern era we have tried to remove the shackles of our youth for many reasons, and rightly so. This may have been because of past injustices, lack of opportunity, ignoring our ‘roots’ and 'values' or maybe it could because we became lazy and could not be bothered anymore. A more worrying trend is that perhaps we have mistakenly removed responsibility and ethics when removing the other impediments.
Teachers have told me that they are frightened of some of their students and certainly the law does not allow reasonable discipline. Respect for the law is at an all time low. I recently heard that motorbike gangs have more members in New Zealand than the police force.
What goes around comes around or what you reap is what you so is the old comments.
But I hear you say we are living in a world of enlightenment!
Consider this; higher numbers of rape, homicide, violence and crime in society and the workplace. Enlightenment appears to be a way off yet I suspect!
Reclaiming you organisation
You must take steps to reclaim your business if it has become a kindergarten or a social club!
You must take radical steps and involve yourself with your workers by getting out of your office and observing what goes on and making immediate changes.
The Pain
The old clich? is true; no pain no gain! In instances where we have been involved with organisations reclaiming their businesses we have observed the hurt and pain the owner has gone through to get their business back but we have seen them come out the other side and reap the rewards.
Possible Solutions
As a business owner you need to retake the authority you have lost. You can start to do this by taking responsibility and
• Spend more time working with your workers (initially)
• Introducing responsibility by giving each worker a Job Description or changing and updating their old one with some KPI’s
• Link the Job Description to a Performance, Productivity Bonus to strengthen the areas you want changed
• Deal with recalcitrant employees firmly and swiftly
• Send a silent message that irresponsibility and the holiday house is over; the key is silently
• Cull the dead wood
• Reward outstanding achievers
• Build a team environment where people are openly recognised and rewarded for their contributions
• Take advice from seasoned experienced professionals
• Keep at it and don’t become discouraged and lose heart
You will win back your business and see your workers become responsible. Those who refuse to will move on or be moved on.
The gain
In assisting a business owner recently who had his employee’s totally running riot with productivity and profits down, this owner was looking at closing his business. After getting involved we negotiated an agreement with employees, unions and management. An agreement was reached which included employees receiving a pay increase in return for the business receiving flexible working hours, Workable Rosters, Key Performance Indicators underpinning further pay increases, grievance and disciplinary measures and an agreement that employees would take personal responsibility for their own work down to workers looking after their colleagues call-out rosters when their colleagues were sick.
This was a great outcome for the business owner and employees were happy. Some employees eventually left; they did not want the responsibility and admitted this to the owner in private. Today the business has recorded record profits for
Moving to another state meant finding a new dentist. I tried one a neighbor recommended who seemed friendly, competent and eager to please. But, I never went back. His office was a case study on the importance of little things.The coat hook was missing a screw and falling from the wall; waiting room magazines were outdated; the posted office hours were taped over with an index card and new hours written in marker; the credenza was overflowing with mail and claim forms. There are plenty of dentists to choose from, and while he might be a competent one, why chance it?It's the same at work. Bosses choose which people to give a great assignment to, take a chance on or consider for a project. Customers choose which businesses to
The concept of an honest days work for an honest days pay; well it just isn’t happening in some places anymore.
As so as Mr/Ms Business Owner you trudge through your business day to day wondering what went wrong.
Take responsibility!
So what is Responsibility! In business responsibility could be defined as taking personal initiative to do what you are committed to, to keep your word, be honest, and act in the best interests of the business.
Why the Change
In a post modern era we have tried to remove the shackles of our youth for many reasons, and rightly so. This may have been because of past injustices, lack of opportunity, ignoring our ‘roots’ and 'values' or maybe it could because we became lazy and could not be bothered anymore. A more worrying trend is that perhaps we have mistakenly removed responsibility and ethics when removing the other impediments.
Teachers have told me that they are frightened of some of their students and certainly the law does not allow reasonable discipline. Respect for the law is at an all time low. I recently heard that motorbike gangs have more members in New Zealand than the police force.
What goes around comes around or what you reap is what you so is the old comments.
But I hear you say we are living in a world of enlightenment!
Consider this; higher numbers of rape, homicide, violence and crime in society and the workplace. Enlightenment appears to be a way off yet I suspect!
Reclaiming you organisation
You must take steps to reclaim your business if it has become a kindergarten or a social club!
You must take radical steps and involve yourself with your workers by getting out of your office and observing what goes on and making immediate changes.
The Pain
The old clich? is true; no pain no gain! In instances where we have been involved with organisations reclaiming their businesses we have observed the hurt and pain the owner has gone through to get their business back but we have seen them come out the other side and reap the rewards.
Possible Solutions
As a business owner you need to retake the authority you have lost. You can start to do this by taking responsibility and
• Spend more time working with your workers (initially)
• Introducing responsibility by giving each worker a Job Description or changing and updating their old one with some KPI’s
• Link the Job Description to a Performance, Productivity Bonus to strengthen the areas you want changed
• Deal with recalcitrant employees firmly and swiftly
• Send a silent message that irresponsibility and the holiday house is over; the key is silently
• Cull the dead wood
• Reward outstanding achievers
• Build a team environment where people are openly recognised and rewarded for their contributions
• Take advice from seasoned experienced professionals
• Keep at it and don’t become discouraged and lose heart
You will win back your business and see your workers become responsible. Those who refuse to will move on or be moved on.
The gain
In assisting a business owner recently who had his employee’s totally running riot with productivity and profits down, this owner was looking at closing his business. After getting involved we negotiated an agreement with employees, unions and management. An agreement was reached which included employees receiving a pay increase in return for the business receiving flexible working hours, Workable Rosters, Key Performance Indicators underpinning further pay increases, grievance and disciplinary measures and an agreement that employees would take personal responsibility for their own work down to workers looking after their colleagues call-out rosters when their colleagues were sick.
This was a great outcome for the business owner and employees were happy. Some employees eventually left; they did not want the responsibility and admitted this to the owner in private. Today the business has recorded record profits fo
Relationship marketing is extremely effective. Last time we talked about relationship marketing and introduced you to the first seven of 14 rules you need to follow to get the most out of your relationship marketing. Here are the final seven:Look out for potentially golden contacts. When you join a business organization, get to know the office managers, the business managers, and the administrators. Relationship marketing with these people will put you in direct contact with key decision makers.Watch out for people who are NOT good referral sources. You don't want to waste your time relationship marketing to people who are only there because their boss told them to, people who just want to pick your brain about a comput
What goes around comes around or what you reap is what you so is the old comments.
But I hear you say we are living in a world of enlightenment!
Consider this; higher numbers of rape, homicide, violence and crime in society and the workplace. Enlightenment appears to be a way off yet I suspect!
Reclaiming you organisation
You must take steps to reclaim your business if it has become a kindergarten or a social club!
You must take radical steps and involve yourself with your workers by getting out of your office and observing what goes on and making immediate changes.
The Pain
The old clich? is true; no pain no gain! In instances where we have been involved with organisations reclaiming their businesses we have observed the hurt and pain the owner has gone through to get their business back but we have seen them come out the other side and reap the rewards.
Possible Solutions
As a business owner you need to retake the authority you have lost. You can start to do this by taking responsibility and
• Spend more time working with your workers (initially)
• Introducing responsibility by giving each worker a Job Description or changing and updating their old one with some KPI’s
• Link the Job Description to a Performance, Productivity Bonus to strengthen the areas you want changed
• Deal with recalcitrant employees firmly and swiftly
• Send a silent message that irresponsibility and the holiday house is over; the key is silently
• Cull the dead wood
• Reward outstanding achievers
• Build a team environment where people are openly recognised and rewarded for their contributions
• Take advice from seasoned experienced professionals
• Keep at it and don’t become discouraged and lose heart
You will win back your business and see your workers become responsible. Those who refuse to will move on or be moved on.
The gain
In assisting a business owner recently who had his employee’s totally running riot with productivity and profits down, this owner was looking at closing his business. After getting involved we negotiated an agreement with employees, unions and management. An agreement was reached which included employees receiving a pay increase in return for the business receiving flexible working hours, Workable Rosters, Key Performance Indicators underpinning further pay increases, grievance and disciplinary measures and an agreement that employees would take personal responsibility for their own work down to workers looking after their colleagues call-out rosters when their colleagues were sick.
This was a great outcome for the business owner and employees were happy. Some employees eventually left; they did not want the responsibility and admitted this to the owner in private. Today the business has recorded record profits fo
Today everyone is looking for that special job that will suit their exact needs. In this day and age we all have circumstances, situations, obligations, etc. that make demands on our time and energy. In most cases students will get a job that will give them enough money to pay for the fuel for their car and a few nights out, assuming they even have a night off.Why should any student who is studying hard and working hard, and building up a huge debt in the process, spend what little available time they have left slaving away for someone else with minimal payback? The answer is simple. That's the way it has always been. Employers know that they can get cheap labor that can add and subtract, converse if necessary, sell, stock, clean,
Possible Solutions
As a business owner you need to retake the authority you have lost. You can start to do this by taking responsibility and
• Spend more time working with your workers (initially)
• Introducing responsibility by giving each worker a Job Description or changing and updating their old one with some KPI’s
• Link the Job Description to a Performance, Productivity Bonus to strengthen the areas you want changed
• Deal with recalcitrant employees firmly and swiftly
• Send a silent message that irresponsibility and the holiday house is over; the key is silently
• Cull the dead wood
• Reward outstanding achievers
• Build a team environment where people are openly recognised and rewarded for their contributions
• Take advice from seasoned experienced professionals
• Keep at it and don’t become discouraged and lose heart
You will win back your business and see your workers become responsible. Those who refuse to will move on or be moved on.
The gain
In assisting a business owner recently who had his employee’s totally running riot with productivity and profits down, this owner was looking at closing his business. After getting involved we negotiated an agreement with employees, unions and management. An agreement was reached which included employees receiving a pay increase in return for the business receiving flexible working hours, Workable Rosters, Key Performance Indicators underpinning further pay increases, grievance and disciplinary measures and an agreement that employees would take personal responsibility for their own work down to workers looking after their colleagues call-out rosters when their colleagues were sick.
This was a great outcome for the business owner and employees were happy. Some employees eventually left; they did not want the responsibility and admitted this to the owner in private. Today the business has recorded record profits fo
There are many different kinds of marketing out there, but the one you are probably most familiar with ‘image branding’. Typically when I say “marketing” people think of expensive Super Bowl ads, car commercials, and billboards. This is what is known as “image branding” – one of the most common (and ineffective) forms of marketing. Now don’t get me wrong, image branding works for major corporations like Coca-Cola & McDonald’s. And if you have millions of dollars and decades of time, it will work for you too. Unfortunately, if you are like most, you don’t have the same resources and time as those big corporations.Most image branding simply states the company name, location, etc, with a logo and a ‘catchy’ slogan. None of these a
The gain
In assisting a business owner recently who had his employee’s totally running riot with productivity and profits down, this owner was looking at closing his business. After getting involved we negotiated an agreement with employees, unions and management. An agreement was reached which included employees receiving a pay increase in return for the business receiving flexible working hours, Workable Rosters, Key Performance Indicators underpinning further pay increases, grievance and disciplinary measures and an agreement that employees would take personal responsibility for their own work down to workers looking after their colleagues call-out rosters when their colleagues were sick.
This was a great outcome for the business owner and employees were happy. Some employees eventually left; they did not want the responsibility and admitted this to the owner in private. Today the business has recorded record profits for the owner who could not be happier.
What about You
You can take control and have your business back under control. The question is do you want to endure some short lived pain for long term gain?
I encourage you to get moving, get control and get advice.
Take the time today to build your future, it’s worth it. Biz Momentum specialises in assisting businesses in their strategic human resource management and employee relations and has had the privilege to assist a number of concerned businesses. Drop by and say hello at www.biz-momentum.com where there is more information to help your business grow. You are not alone; many have trod this path and reaped good rewards.
Feel free to contact Philip at Biz Momentum with your story or question and take action today.
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