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Hub You - Project Management: Avoid Work Scope Creep!
Most all Americans will go to a car wash fundraiser to get their car washed and patronize a local nonprofit group such as a soccer team, Boy Scouts or perhaps a church youth group. This is the proper civic-minded thing to do and it is for that reason that you need to give the car wash fund-raising customers a little more than they expected.By making the car wash fundraiser m
Does this sound familiar? If you - like many consultants - aren't managing the change process properly, the result will be:
Having been involved in business and politics and watched government attack us business folk and thus having been on all sides of this equation, it is readily apparent to me that the humans are just doing what humans do anyway. Humans are inherently problematic, often very deceptive and not such honest beings in general.If we thrust the human animal into a modern civilization
BANG! You are off and running!
The following week, you are happily working on this exciting project and your phone rings. It is your great new client...wanting to make a slight change to the project. Hmmm...
Being the wonderful and oh-so-easy-to-work with consultant that you are, you agree, hang up the phone, and get back to work.
A couple of days later, the phone rings. It's your {AHEM} great new client again with a "few more ideas for changes."
"Well, okay," you agree, somewhat reluctantly, and hang up the phone. Now, you have to go back and revise some of your work to date and your original estimate no longer covers the scope of work. Your new and exciting project just officially became a stressful time suck that won't be such a great moneymaker.
Yes, it's the Dread Work Scope Creep. {B-horror film sound effects kick in here with a woman's scream at seeing the monster}
Does this sound familiar? If you - like many consultants - aren't managing the change process properly, the result will be:
Now-a-days you will literally find everything classified as “big,” “mega” or “super!” Among these big businesses, we find super car dealerships, big department stores, large computer stores and mega bookstores.Big businesses seem to be getting bigger! There are more mergers, acquisitions and buyouts than ever. Why? Financial gain. Who wants to buy a business, invention or ser
Being the wonderful and oh-so-easy-to-work with consultant that you are, you agree, hang up the phone, and get back to work.
A couple of days later, the phone rings. It's your {AHEM} great new client again with a "few more ideas for changes."
"Well, okay," you agree, somewhat reluctantly, and hang up the phone. Now, you have to go back and revise some of your work to date and your original estimate no longer covers the scope of work. Your new and exciting project just officially became a stressful time suck that won't be such a great moneymaker.
Yes, it's the Dread Work Scope Creep. {B-horror film sound effects kick in here with a woman's scream at seeing the monster}
Does this sound familiar? If you - like many consultants - aren't managing the change process properly, the result will be:
How many times have you met with a customer and started telling them about the wonderful things about your products, services and your business programme only to get one objection after another?By the time you finished, they said NO and you left the sales call feeling low and down.There is a place for offering features and benefits in a presentation but it is NOT in th
"Well, okay," you agree, somewhat reluctantly, and hang up the phone. Now, you have to go back and revise some of your work to date and your original estimate no longer covers the scope of work. Your new and exciting project just officially became a stressful time suck that won't be such a great moneymaker.
Yes, it's the Dread Work Scope Creep. {B-horror film sound effects kick in here with a woman's scream at seeing the monster}
Does this sound familiar? If you - like many consultants - aren't managing the change process properly, the result will be:
The term crisis management has different connotations. In this article, I will try to provide pointers that can be used in most situations:Is It A Crisis In The First Place?:This question is important to ask, as there are many situations that go wrong because the right person to handle it is not around. You may be in charge of a project until your supervisor comes ba
Yes, it's the Dread Work Scope Creep. {B-horror film sound effects kick in here with a woman's scream at seeing the monster}
Does this sound familiar? If you - like many consultants - aren't managing the change process properly, the result will be:
Most people who are in sales do not really like cold calling much and I suppose that makes sense, yet if you are very knowledgeable about the industry for which you are calling you should not worry much and actually come to enjoy talking to like minded business folks. Indeed you may find they actually enjoy talking with you.Having been in the franchising business for a decade
Does this sound familiar? If you - like many consultants - aren't managing the change process properly, the result will be:
Well, there is hope. Here are some tips to help you manage those "little" changes to keep them from growing into the monster project with no end in sight:
Create a Contract: Ever heard the expression contracts keep friends? Well, it's true. Your written agreement should describe what you doing for this specific project, what each party is responsible for (deliverables), and how much it will cost. Also, make sure to include a line that explains costs for additional services, revisions, meetings, and so on that are requested by the client and are outside the scope of the agreed-upon project. Both parties should sign this BEFORE the onset of the project.
Communicate Changes: When your client calls asking for changes, make a note of the conversation. Then, write them down and e-mail or fax them to your client. Make sure you are clear about how this affects the project budget and/or deadlines. If it is a new client, you may want to consider a follow-up call to ensure they understand how their request will impact the
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