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Hub You - How To Control Shrink in Your Retail Store
In part 3 three of the program we will cover how to:1. Speak with authority 2. Conquer speaking stress 3. Get your listeners’ attention 4. State your case with care1. SPEAK WITH AUTHORITYYou have control over how you look and sound. If you want to sound authoritative, then make sure you look authoritative and feel authoritative.When you are getting ready to speak, form a mental image that relates directly to the manner in which you want to deliver your message. If you want to be authoritative, then picture someone from your experience who has delivered a speech in an authoritative manner. You might think of President John F.
6. You should do unannounced cash counts. Vary the times and check the register total against what you are supposed to have. Also, see if you noticed anything unusual near the register area or inside the till. This could include employees have a paper with a bunch of numbers, coins or some other object in an unusual place, or part of the money unorganized.
7. You need to explain
A common misperception on the part of job seekers is that the holidays are a poor time for job hunting prospects. As a professional recruiter, here are three reasons why the holiday period is in fact an excellent time to seek a new opportunity:1. New budgets generally call for hiring additional resources. The budgeting process for the coming year generally takes place the final quarter of the year. With new business strategies mapped out, senior management aggressively begin to look for prime talent. This is an excellent chance for candidates to passively market themselves through networked contacts or recruiters. Make yourself available for coffee, lunch or a
Many small retailers only worry about shoplifting, but the other three accounts for about 2/3 of all shrink. We will discuss steps to help reduce your shrink.
Employee theft accounts for almost half of all shrink. Many business owners refuse to consider their employees could be stealing from them. Employee theft can take many forms such as taking cash/ merchandise, passing merchandise, and giving unauthorized discounts to name a few.
The key to controlling employee theft is to reduce the opportunity to steal. You should explain clearly to your employees if they are dishonest what the consequences will be. Here are a few suggestions.
1. You must keep the back door controlled. If it is unlocked, it is easy for employees to put merchandise outside. They could have friends or family pick it up. Also, the employee could hide the merchandise in the trash to recover after work.
2. You need to do regular inventories of high theft items.
3. You need to show up unannounced. This is especially true if you have many younger employees. They are much more likely to be involved with theft.
4. You should have your store be mystery shopped. This can see how your service is plus spot potential employee theft issues. It could be done by someone you know or through a company that specializes in mystery shops.
5. Make sure all employees give receipts. You could offer the customer something free such as $5, if the employee does not give a receipt. This makes it harder for an employee just to pocket the money. If your register keeps track of no sales, this could be a clue of a problem. Excessive no sales are either an education issue or a theft issue.
6. You should do unannounced cash counts. Vary the times and check the register total against what you are supposed to have. Also, see if you noticed anything unusual near the register area or inside the till. This could include employees have a paper with a bunch of numbers, coins or some other object in an unusual place, or part of the money unorganized.
7. You need to explain y
There ought to be a sign posted on every closed office and conference room door that reads: Warning! Meeting In Progress! May Be Hazardous To Your Career.Because most meetings burn up a lot of resources that could be spent on useful purposes. These sessions are either not necessary, or they are so poorly organized and conducted that they achieve only a fraction of their purpose.You’d think any thing that dangerous would be drastically reduced if not eradicated. Not so, the number of meetings appears to be proliferating.How Much Are Meetings Costing Your Company?How much of a problem are meetings for you and your employer?Is th
The key to controlling employee theft is to reduce the opportunity to steal. You should explain clearly to your employees if they are dishonest what the consequences will be. Here are a few suggestions.
1. You must keep the back door controlled. If it is unlocked, it is easy for employees to put merchandise outside. They could have friends or family pick it up. Also, the employee could hide the merchandise in the trash to recover after work.
2. You need to do regular inventories of high theft items.
3. You need to show up unannounced. This is especially true if you have many younger employees. They are much more likely to be involved with theft.
4. You should have your store be mystery shopped. This can see how your service is plus spot potential employee theft issues. It could be done by someone you know or through a company that specializes in mystery shops.
5. Make sure all employees give receipts. You could offer the customer something free such as $5, if the employee does not give a receipt. This makes it harder for an employee just to pocket the money. If your register keeps track of no sales, this could be a clue of a problem. Excessive no sales are either an education issue or a theft issue.
6. You should do unannounced cash counts. Vary the times and check the register total against what you are supposed to have. Also, see if you noticed anything unusual near the register area or inside the till. This could include employees have a paper with a bunch of numbers, coins or some other object in an unusual place, or part of the money unorganized.
7. You need to explain
In today’s society, many professionals and corporations are giving back to their communities. By becoming socially responsible, these people are making a difference in both the environment and within their own communities.Several networking organizations exist to bring together these professionals to educate, share resources, network and collaborate with the goal of making the world a better place. Take notice of these organizations because they are bound to make a difference in your community.Net ImpactNet Impact, which was originally founded in 1993 as Students for Responsible Business, is an organization that brings together more than 1
2. You need to do regular inventories of high theft items.
3. You need to show up unannounced. This is especially true if you have many younger employees. They are much more likely to be involved with theft.
4. You should have your store be mystery shopped. This can see how your service is plus spot potential employee theft issues. It could be done by someone you know or through a company that specializes in mystery shops.
5. Make sure all employees give receipts. You could offer the customer something free such as $5, if the employee does not give a receipt. This makes it harder for an employee just to pocket the money. If your register keeps track of no sales, this could be a clue of a problem. Excessive no sales are either an education issue or a theft issue.
6. You should do unannounced cash counts. Vary the times and check the register total against what you are supposed to have. Also, see if you noticed anything unusual near the register area or inside the till. This could include employees have a paper with a bunch of numbers, coins or some other object in an unusual place, or part of the money unorganized.
7. You need to explain
Many people think that the quality of any graphic design is determined by how aesthetically pleasing it is: Although making the card look good is important, this couldn't be further from the truth. The only true measure of any design, at least commercially, is "How well does it pull?". By pull we mean what type of response does it elicit? Does it pull in calls, or pull people into the store? In essence, does the design accomplish what it set out to do?From this fact it is not a reach to come to the conclusion that the merit of a graphic designer is based on the performance of his or her designs. You may be able to put together the most beautiful ad that the
5. Make sure all employees give receipts. You could offer the customer something free such as $5, if the employee does not give a receipt. This makes it harder for an employee just to pocket the money. If your register keeps track of no sales, this could be a clue of a problem. Excessive no sales are either an education issue or a theft issue.
6. You should do unannounced cash counts. Vary the times and check the register total against what you are supposed to have. Also, see if you noticed anything unusual near the register area or inside the till. This could include employees have a paper with a bunch of numbers, coins or some other object in an unusual place, or part of the money unorganized.
7. You need to explain
Surfing and doing searches under "submit your article ", or free contents to present again "you will find hundreds of places of assembly", which you can submit your articles, those, to grow these places of assembly are ready to help you your net traffic.You profit from the receiving of the arriving connections to your web site. They promote, since their web site with good contents in a multiplicity of the different categories grows. It is win-wins situation.Why you would want to last the time, your articles with a place of assembly would submit, which began fair out is or very few articles has, which are already communicated.Here are here some re
6. You should do unannounced cash counts. Vary the times and check the register total against what you are supposed to have. Also, see if you noticed anything unusual near the register area or inside the till. This could include employees have a paper with a bunch of numbers, coins or some other object in an unusual place, or part of the money unorganized.
7. You need to explain your policies to all employees’ especially new hires. You should mention that you trust all of your employees, but you have safeguards in place to protect the store assets. It would be a good suggestion to mention just a couple to let the employees know you are serious about protecting the store assets.
8. Employee’s bags and purses should be checked when leaving. Management should show their bags or purse to another employee.
9. You must have policies in place for ringing up of family or friends. Also, your discount policy needs to be clear to all employees. The most common theft is passing merchandise to family or friends or giving unauthorized discounts. For example, your $20 item may be sold for a $1. If you have a way employees can change the price of an item, you must have someway to at least spot check for potential problems.
10. You could have a tips hot line for employees to report potential shrink. Yes, on many occasions it would be used to report bogus claims about other employees. However, if work correctly, the valid claims could save you hundreds or even thousands of dollars.
11. Keep an eye on customers who are just hanging around employees. Also, if certain customers only seek certain employees could be a sign also.
12. You need to track your employee purchases. Very few purchases or excessive could be potential trouble spots with employee theft. If they never buy, it could be they are just taking merchandise. If they are buying a lot, where is the money coming from?
Shoplifting
1. You should greet every customer. It is great for customer service. Also, shoplifters do not want to be noticed.
2. Put high theft items where they are easier to watch.
3. Look for customers splitting up and one trying to keep you busy.
4. Keep your store neat and organized. Shoplifters like to le
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