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  • Hub You - Don't Let Your Salespeople Lose The Human Touch

    Incentive Generated Leads, Should You Use Them?
    There are many lead sources on the internet. Many leads are generated by giving away something valuable in exchange for contact information. Many entrepreneurs and lead venders will use this technique to attempt to gain leads in mass. The obvious benefit of using this technique are the increased number of opt-ins when ones list. The downside to this however, is you lose some an amount o
    messages you may be letting them off the psychological or emotional hook of giving you a no or sales resistance – live, which may be a bit more uncomfortable for them, but necessary to move the sales process forward.

    3.Compute the time required to: create, write, send and respond to a single email and wit for a response vs. picking up the phone and talking with them.

    4.Successful s

    Careers - Objectives and the Curriculum Vitae
    Arras People receives hundreds of CV's every month from people all across the project management spectrum - from people applying directly for advertised posts or through our registration process. Hundreds of CV's using different styles - layouts sourced from books, friends, the company standard or specialist CV service providers.What do you think is the most underused and undervalue
    Technology is a wonderful thing as long as it is used as a sales tool and not a crutch. Let me give you a recent example where I didn’t practice what I preach and it came back to haunt me.

    A client e-mailed me and asked me about doing a program for their management team. I emailed her back and she emailed me back – yada yada yada. The final email (the fourth exchange) she decided that she didn’t have enough left in her training budget to hire me.

    My point. The email exchange took place over a period of five days and the outcome was not exactly what I would have liked. In hindsight I asked myself, “Why didn’t I just pick up the phone and call her and get it resolved one way or another in one ten minute conversation in one day? When I add up the time to create, write and send five emails and then read her five emails the time spent totaled a little over an hour. This was only one prospect. Multiply that times several prospects a day or week and I am sure you see my point – five to ten hours a week or more that could have been reduced to less than thirty minutes of your time. Now, if you have nothing else to do, there’s no problem?

    Why do salespeople rely so heavily on:

    Voice mail

    Email

    The internet

    And any other technology that’s out there that I am just not aware of yet.

    Let me give you a few things to consider when it comes to the use of technology.

    1.Don’t assume that your customer or prospect is as technologically inclined or literate as you are.

    2.When you communicate by email or voice mail messages you may be letting them off the psychological or emotional hook of giving you a no or sales resistance – live, which may be a bit more uncomfortable for them, but necessary to move the sales process forward.

    3.Compute the time required to: create, write, send and respond to a single email and wit for a response vs. picking up the phone and talking with them.

    4.Successful sa

    Does it Make Good Business Sense Outsourcing to India?
    There was a time when India was a mere blip on the world map and was burdened with its reputation as a mystic land of sanyasis, new-age gurus, snake charmers and poverty! The 1990s announced the arrival of Globalization. With boundaries shrinking and geographies blurring, and a nascent IT revolution taking ground, India fast caught on to the booming industry. With hi-caliber talent, govern
    she didn’t have enough left in her training budget to hire me.

    My point. The email exchange took place over a period of five days and the outcome was not exactly what I would have liked. In hindsight I asked myself, “Why didn’t I just pick up the phone and call her and get it resolved one way or another in one ten minute conversation in one day? When I add up the time to create, write and send five emails and then read her five emails the time spent totaled a little over an hour. This was only one prospect. Multiply that times several prospects a day or week and I am sure you see my point – five to ten hours a week or more that could have been reduced to less than thirty minutes of your time. Now, if you have nothing else to do, there’s no problem?

    Why do salespeople rely so heavily on:

    Voice mail

    Email

    The internet

    And any other technology that’s out there that I am just not aware of yet.

    Let me give you a few things to consider when it comes to the use of technology.

    1.Don’t assume that your customer or prospect is as technologically inclined or literate as you are.

    2.When you communicate by email or voice mail messages you may be letting them off the psychological or emotional hook of giving you a no or sales resistance – live, which may be a bit more uncomfortable for them, but necessary to move the sales process forward.

    3.Compute the time required to: create, write, send and respond to a single email and wit for a response vs. picking up the phone and talking with them.

    4.Successful s

    Where in the World Is...?
    With Internet use spreading across the globe, one advertising message no longer fits all. Believe it or not, Asians, Europeans and Latin Americans account for more than 60 percent of all Web traffic, and the percentage is climbing. At the same time, Internet shoppers everywhere are becoming increasingly hostile to generic pop-ups and banners. So, how can on-line advertisers get results
    and send five emails and then read her five emails the time spent totaled a little over an hour. This was only one prospect. Multiply that times several prospects a day or week and I am sure you see my point – five to ten hours a week or more that could have been reduced to less than thirty minutes of your time. Now, if you have nothing else to do, there’s no problem?

    Why do salespeople rely so heavily on:

    Voice mail

    Email

    The internet

    And any other technology that’s out there that I am just not aware of yet.

    Let me give you a few things to consider when it comes to the use of technology.

    1.Don’t assume that your customer or prospect is as technologically inclined or literate as you are.

    2.When you communicate by email or voice mail messages you may be letting them off the psychological or emotional hook of giving you a no or sales resistance – live, which may be a bit more uncomfortable for them, but necessary to move the sales process forward.

    3.Compute the time required to: create, write, send and respond to a single email and wit for a response vs. picking up the phone and talking with them.

    4.Successful s

    Survival Without Computers
    I was slowed down when my computer crashed and I had no data, no address book and not even my passwords to get back online. I didn’t think I was doing anything remarkable by bouncing back to productivity even with this handicap for a week. But from the feedback I’ve had from more than a few people, it seems paralysis would have been the acceptable common option.Yes, I got slowed dow
    le rely so heavily on:

    Voice mail

    Email

    The internet

    And any other technology that’s out there that I am just not aware of yet.

    Let me give you a few things to consider when it comes to the use of technology.

    1.Don’t assume that your customer or prospect is as technologically inclined or literate as you are.

    2.When you communicate by email or voice mail messages you may be letting them off the psychological or emotional hook of giving you a no or sales resistance – live, which may be a bit more uncomfortable for them, but necessary to move the sales process forward.

    3.Compute the time required to: create, write, send and respond to a single email and wit for a response vs. picking up the phone and talking with them.

    4.Successful s

    What Do You Need to Do to Prepare for Your Job Search?
    The New Year is now in full swing. Is a new job on your list of resolutions? Have you given any thought to your job search? What do you need to do to prepare for an effective job search? What type of position is on the next rung of your career ladder? Do you know what qualifications will be expected in most cases for the job? First of all, you need to know exactly what you are loo
    messages you may be letting them off the psychological or emotional hook of giving you a no or sales resistance – live, which may be a bit more uncomfortable for them, but necessary to move the sales process forward.

    3.Compute the time required to: create, write, send and respond to a single email and wit for a response vs. picking up the phone and talking with them.

    4.Successful salespeople build strong, loyal, positive and creative relationships with their prospects and customers. This is unlikely to happen via the written word. How would you feel if your son or daughter never called you but sent you periodic emails? Technology can help relationships, but it can’t build or fix them.

    5.The uncertainty of waiting for a response to an email you sent can be very frustrating, emotionally distracting and this could have a negative impact on your other sales activities or efforts and ultimately your success while you are waiting.

    6.I used to have a rule that I would be willing to leave a voice mail or send an email to a client, but never to a new prospect. That rule has just changed. If it is a critical issue it requires live personal contact even for clients.

    I suggest that you evaluate how you are using technology in your sales career and determine:

    -If you could be slowing down the sales cycle.

    -If you are avoiding personal contact for any reason.

    -If you are letting prospects and clients off the emotional hook.

    -If it is hurting your sales efforts or success in any way.

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