Hub You - Business

Ineffective Publicity Campaign Is Only Short Term Thrill
Some companies spend millions of dollars annually on advertisement and publicity without knowing the return on those investments. With limited financial resources, it is important that the company understands whether it is getting maximum mileage out of their advertising dollar.Companies send out thousands of “no brainers” publicity mailings, not worth their time, energy and money. Some spend thousands of dollars in ne

usiness cards as soon as we could. Well, we reprinted the business cards and I personally delivered them. The customer will always be gracious when they understand a situation and will help you through a challenge when you are up front with them.

We simply performed what we needed to do to resolve the situation. I remember willing to do just about anything we could if the customer would have asked. The customer did

The Three Reasons Your Sales Stink
Is your organization currently meeting its sales goals?Besides your market's leaders, who continually meet and surpass their sales goals, a good majority of those in your industry are failing to meet their productivity, sales and revenue expectations.Although they give many excuses for this (the economy, too much competition, seasonal business, the sun and the moon aren't in alignment, etc.), there really are only three

Mistakes happen and they often occur when you can not afford them. I remember one painful mistake many years ago. I was managing a print shop and an important customer came in for their business card order. The business cards were printed, but needed to be cut down to size. I went to the drying rack and took them to the paper cutter. I placed the cards in the cutter for the first cut, pushed the button and *$%&. I watched the powerful cutting blade slice through the logo of the cards. I wanted to run out the door and hide. Apparently, someone had placed the top card upside down and I didn't check the stack of cards for position. It was clearly my mistake and the customer would not be leaving with their finished business cards.

I took the cards to the front counter and showed my mistake to the customer and admitted that it was my error. The customer was upset, but understanding. In this situation the only solution was to ask the customer what they wanted us to do. I remember vividly how the customer handled the situation. He stood there for a minute and I waited for him to tell me to quit my job and drive off a cliff. He was very understanding and asked if we would deliver the order when it was finished. I was both shocked and pleased the customer took it easy on me.

The Customer is Always Right and Often Forgiving

In my story, we admitted our mistake and were able to show the results of my error. We reprinted the cards and delivered them to the customer to their satisfaction. We didn't discount the business cards because the customer didn't ask us to. The customer didn't ask for anything special. They just asked us to deliver their business cards as soon as we could. Well, we reprinted the business cards and I personally delivered them. The customer will always be gracious when they understand a situation and will help you through a challenge when you are up front with them.

We simply performed what we needed to do to resolve the situation. I remember willing to do just about anything we could if the customer would have asked. The customer didn

How To Pick The Right Business To Get Rich
Many people are in the wrong business. They’re with the wrong people. They’re doing the wrong things. They’re miserable. And they’re barely making any money.You can see right away they’re faking it. Somehow--they’re hoping to make it work out.They are in the wrong business because they looked around for the best possible job. Instead they should have looked within to what they were naturally good at doing.Wh

d the powerful cutting blade slice through the logo of the cards. I wanted to run out the door and hide. Apparently, someone had placed the top card upside down and I didn't check the stack of cards for position. It was clearly my mistake and the customer would not be leaving with their finished business cards.

The Customer is Always Right and Often Forgiving

We simply performed what we needed to do to resolve the situation. I remember willing to do just about anything we could if the customer would have asked. The customer did

Silicone Bracelets for All
Customized silicone bracelets and wristbands are a great way to advertise, and seem to be becoming a very popular way to get a message across. Many companies are seeing the value of using customized silicone bracelets as a twist to word of mouth and viral marketing strategies.For What Are Customized Silicone Bracelets Used?Customized silicone bracelets are used mainly for promotional activities like trade fairs, fundrai

rror. The customer was upset, but understanding. In this situation the only solution was to ask the customer what they wanted us to do. I remember vividly how the customer handled the situation. He stood there for a minute and I waited for him to tell me to quit my job and drive off a cliff. He was very understanding and asked if we would deliver the order when it was finished. I was both shocked and pleased the customer took it easy on me.

The Customer is Always Right and Often Forgiving

We simply performed what we needed to do to resolve the situation. I remember willing to do just about anything we could if the customer would have asked. The customer did

Successful Offshore Call Center Outsourcing
HOW TO MAKE OUTSOURCING WORK FOR YOUThere is much hype about the growth of outsourcing. There are an increasing number of success stories but the number of failed projects is also on the rise. This is particularly true of India where weak management and poor infrastructure are damaging the reputation of the whole offshore outsourcing industry even for countries with greater attention to quality such as South Africa and The Phi

took it easy on me.

The Customer is Always Right and Often Forgiving

We simply performed what we needed to do to resolve the situation. I remember willing to do just about anything we could if the customer would have asked. The customer did

Winning and Losing in the Pit Stop
Frontline service providers are key drivers in great service organizations. But don’t forget the power of the ‘back-end’ to win or lose the race!In every insurance company you’ll find actuaries, policy administrators, IT professionals and clerical support staff. These folks have little contact with external customers, but they can certainly set the mood and the pace for the insurance agents and brokers who work out in front.usiness cards as soon as we could. Well, we reprinted the business cards and I personally delivered them. The customer will always be gracious when they understand a situation and will help you through a challenge when you are up front with them.

We simply performed what we needed to do to resolve the situation. I remember willing to do just about anything we could if the customer would have asked. The customer didn't ask and remained a key customer for years because we were human and continued to perform for them.

Keys to Eliminating Mistakes

Production mistakes happen when you are rushed and pushed to perform. Every manufacturing business should have a production schedule. The business will run smoothly when this production schedule is maintained. Not every job requires rush service and production performs better when it follows a regular schedule.

Never ask the customer when they need their order. They will always want it sooner than they need it. Instead, tell them when it will be ready. If they need it sooner than your schedule allows, they will tell you. If they need a job sooner, move up the job to match their schedule. When you deliver their job sooner than expected, the customer will appreciate it more.

Check and double check some areas of production. In the cutting area, I recommend the old adage of "measure twice, cut once". Develop a culture of double checks to eliminate errors.

Automate your business with technology to eliminate mistakes. At Selling Magic we automate the selling process so you can do more in less time. Think of our system as you would a robot that does not make mistakes. Automation in production and selling will deliver a business advantage.

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Use the Right Floor Maintenance Equipment For the Job

One of the first add-on services most cleaning contractors want to add to their janitorial service is floor care - stripping and waxing, burnishing, and buffing. In order to perform these services, you must use the right equipment for the job.

Telecommuting - Five Ways to Find Your Next Job

With gas prices at an all-time high, many Americans are looking for ways to do less driving and more companies than ever before are offering telecommuting options to their current employees and searching for at-home employees to fill open positions. The question for the job seeker is now how to find these opportunities.

Making Business 2 Business Sales on the Internet

Ways to find, contact, and sell to businesses through the use of the internet.

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