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    Are You A Coward? I Was
    Over the last month, I have come to hate emails and answerphones; not because I get 100 emails every day but because emails and answerphones are fast becoming the tool of the coward. At Beyond Philosophy we worked with a client a while ago whose account managers and sales teams never used to speak to anyone! They just used to send emails. If the customer called in they were greeted by answerphones which were kept on all day. You see the sales teams were all busy doing “real” work. The customers were just interrupting them. Surely this must be the height of “in
    g to identify the right prospect person.

    3. The salesperson must then identify the “W’s” or pain points of the prospect. This is also achieved through questioning and research and an appointment is often the best way to discover this. These W’s are when, where, why, what issues that confirm our next step.

    4. If we did our job in step three, we move over to the farming stage of the sales process which is really the “OPPORTUNITY” stage. Ideally we want to identify three “OPPORTUNITIES” which are solid pain points the prospect wants eliminated from their business or life. Once we have these identified, we can move to step five.

    5. Step five is the easie

    Real Estate Marketing Strategies: Powerful Tips for Maximizing Your Success
    What is Success to You?In my 10 years of experience in coaching my clients to maximize their success, I have created powerful tips to help you accelerate your progress. The first of these is for you to get clear on exactly what "success" means to you. I can't tell you how many agents I have worked with who have a general idea that they want to be successful but they don't really know where they want to be professionally in 12 months from now.Ideal Business VisualizationUsually I help my clients get clear by giving them an "I
    When sales people lose sales, does this mean they were lost? The words “lost” makes one think that they lost their way along a path and something happened. In reality someone else may have stolen the order from them.

    When I was a kid my mother would put 25 cents, carefully wrapped and tied into one of my fathers’ handkerchiefs. This was an attempt to prevent me from losing it. She made it so huge that I couldn’t possibly lose the giant wad of material. She would send me off to school so I could use it for milk money. By the way, that was for the week! I was a kid and it was a way for my mother to insure I would not lose something.

    As you know, a sale isn’t something we can wrap and seal in a handkerchief. If it was that easy, you wouldn’t be reading this for a better solution. Let’s face it; you can’t lose something you don’t have in the first place. Although some salespeople will think they have a sale before they actually have it in their hands, the ink is drying and the delivery truck has pulled away.

    Salespeople lose sales because they get lost in the process. If you have been in sales for a while you know that sales are almost 100% predictable. If we follow the sales process, we will always come to a conclusion that is favorable to us unless we skip a step or overlook something and it is always our fault for missing something. This is where we get lost.

    Some salespeople don’t realize how important these steps are and that there are consequences to not following the order of these steps. Because of this, salespeople get lost in the sequence and sometimes try to skip steps of the process. This is how sales are lost. For the typical sales, non-retail I recommend a six step process with a magical seventh step that shortens the sales cycle when applied consistently. Some people combine these steps and that might be ok but you can’t skip any of them or your will lose. I divide the steps into two segments, Hunting and Farming because the first part is really hunting for the prospect and identifying the right prospects. The second part is like farming because we are building a relationship that might take months to nurture before the opportunity becomes ripe. Here are the steps in brief order.

    1. The prospect must pass the “IF” test. This test is applied with questions to find out “IF” they are a real prospect, the test is ‘IF” they fit the profile of our perfect customer. “IF” they do not, we find another prospect.

    2. The salesperson must then discover the “WHO” of the prospect. This is the true contact or contacts in the company or organization that we must meet with for an opportunity. This is achieved through questioning to identify the right prospect person.

    3. The salesperson must then identify the “W’s” or pain points of the prospect. This is also achieved through questioning and research and an appointment is often the best way to discover this. These W’s are when, where, why, what issues that confirm our next step.

    4. If we did our job in step three, we move over to the farming stage of the sales process which is really the “OPPORTUNITY” stage. Ideally we want to identify three “OPPORTUNITIES” which are solid pain points the prospect wants eliminated from their business or life. Once we have these identified, we can move to step five.

    5. Step five is the easies

    The Conference Rate in Los Angeles
    I was making arrangements to attend a conference in Los Angeles, California.As a frequent flyer, I receive award coupons offering a 50% discount from normal hotel rates. I contacted the call center of a major hotel chain to make my reservation.The reservations clerk was friendly and very helpful. She took my name and contact numbers. She confirmed the dates, my room preference and credit card number. She asked if I was a ‘Premium Club’ member, which I was not. So she registered me for Club status over the phone.Then she remarked, ‘Mr. Kauf
    something we can wrap and seal in a handkerchief. If it was that easy, you wouldn’t be reading this for a better solution. Let’s face it; you can’t lose something you don’t have in the first place. Although some salespeople will think they have a sale before they actually have it in their hands, the ink is drying and the delivery truck has pulled away.

    Salespeople lose sales because they get lost in the process. If you have been in sales for a while you know that sales are almost 100% predictable. If we follow the sales process, we will always come to a conclusion that is favorable to us unless we skip a step or overlook something and it is always our fault for missing something. This is where we get lost.

    Some salespeople don’t realize how important these steps are and that there are consequences to not following the order of these steps. Because of this, salespeople get lost in the sequence and sometimes try to skip steps of the process. This is how sales are lost. For the typical sales, non-retail I recommend a six step process with a magical seventh step that shortens the sales cycle when applied consistently. Some people combine these steps and that might be ok but you can’t skip any of them or your will lose. I divide the steps into two segments, Hunting and Farming because the first part is really hunting for the prospect and identifying the right prospects. The second part is like farming because we are building a relationship that might take months to nurture before the opportunity becomes ripe. Here are the steps in brief order.

    1. The prospect must pass the “IF” test. This test is applied with questions to find out “IF” they are a real prospect, the test is ‘IF” they fit the profile of our perfect customer. “IF” they do not, we find another prospect.

    2. The salesperson must then discover the “WHO” of the prospect. This is the true contact or contacts in the company or organization that we must meet with for an opportunity. This is achieved through questioning to identify the right prospect person.

    3. The salesperson must then identify the “W’s” or pain points of the prospect. This is also achieved through questioning and research and an appointment is often the best way to discover this. These W’s are when, where, why, what issues that confirm our next step.

    4. If we did our job in step three, we move over to the farming stage of the sales process which is really the “OPPORTUNITY” stage. Ideally we want to identify three “OPPORTUNITIES” which are solid pain points the prospect wants eliminated from their business or life. Once we have these identified, we can move to step five.

    5. Step five is the easie

    Stop and Go Marketing
    Stop and Go marketing and ENERGY go hand in hand. Stop and Go marketing says what it is. We go out to market for time periods and then we get busy with our work and stop marketing. Here is the problem with that. Using the example of a funnel filled with clients and business contacts, when we stop marketing the funnel becomes empty over a time period. When the clients dry up we go back to our funnel, which is empty and once again, we panic and rush out to market.Are you familiar with the word and concept of retention? It means keeping your current
    r missing something. This is where we get lost.

    Some salespeople don’t realize how important these steps are and that there are consequences to not following the order of these steps. Because of this, salespeople get lost in the sequence and sometimes try to skip steps of the process. This is how sales are lost. For the typical sales, non-retail I recommend a six step process with a magical seventh step that shortens the sales cycle when applied consistently. Some people combine these steps and that might be ok but you can’t skip any of them or your will lose. I divide the steps into two segments, Hunting and Farming because the first part is really hunting for the prospect and identifying the right prospects. The second part is like farming because we are building a relationship that might take months to nurture before the opportunity becomes ripe. Here are the steps in brief order.

    1. The prospect must pass the “IF” test. This test is applied with questions to find out “IF” they are a real prospect, the test is ‘IF” they fit the profile of our perfect customer. “IF” they do not, we find another prospect.

    2. The salesperson must then discover the “WHO” of the prospect. This is the true contact or contacts in the company or organization that we must meet with for an opportunity. This is achieved through questioning to identify the right prospect person.

    3. The salesperson must then identify the “W’s” or pain points of the prospect. This is also achieved through questioning and research and an appointment is often the best way to discover this. These W’s are when, where, why, what issues that confirm our next step.

    4. If we did our job in step three, we move over to the farming stage of the sales process which is really the “OPPORTUNITY” stage. Ideally we want to identify three “OPPORTUNITIES” which are solid pain points the prospect wants eliminated from their business or life. Once we have these identified, we can move to step five.

    5. Step five is the easie

    Direct Response Marketing vs. Traditional Image Marketing: Which Is Better?
    There are many different kinds of marketing out there, but the one you are probably most familiar with ‘image branding’. Typically when I say “marketing” people think of expensive Super Bowl ads, car commercials, and billboards. This is what is known as “image branding” – one of the most common (and ineffective) forms of marketing. Now don’t get me wrong, image branding works for major corporations like Coca-Cola & McDonald’s. And if you have millions of dollars and decades of time, it will work for you too. Unfortunately, if you are like most, you don’t h
    he prospect and identifying the right prospects. The second part is like farming because we are building a relationship that might take months to nurture before the opportunity becomes ripe. Here are the steps in brief order.

    1. The prospect must pass the “IF” test. This test is applied with questions to find out “IF” they are a real prospect, the test is ‘IF” they fit the profile of our perfect customer. “IF” they do not, we find another prospect.

    2. The salesperson must then discover the “WHO” of the prospect. This is the true contact or contacts in the company or organization that we must meet with for an opportunity. This is achieved through questioning to identify the right prospect person.

    3. The salesperson must then identify the “W’s” or pain points of the prospect. This is also achieved through questioning and research and an appointment is often the best way to discover this. These W’s are when, where, why, what issues that confirm our next step.

    4. If we did our job in step three, we move over to the farming stage of the sales process which is really the “OPPORTUNITY” stage. Ideally we want to identify three “OPPORTUNITIES” which are solid pain points the prospect wants eliminated from their business or life. Once we have these identified, we can move to step five.

    5. Step five is the easie

    Spelling Counts
    I have dealt with many companies, read many books, and looked at images. Many times there are spelling or grammatical errors. I realize that it is very difficult to catch every error and my materials are no exception. No matter how many times you pass the words by a team, something will always be overlooked. If you take time to look at your materials with a fine tooth comb, you may still miss a small error. What you should be doing is proof reading absolutely everything that you send out. One spelling or grammatical error stands out like a sore thumb; it is al
    g to identify the right prospect person.

    3. The salesperson must then identify the “W’s” or pain points of the prospect. This is also achieved through questioning and research and an appointment is often the best way to discover this. These W’s are when, where, why, what issues that confirm our next step.

    4. If we did our job in step three, we move over to the farming stage of the sales process which is really the “OPPORTUNITY” stage. Ideally we want to identify three “OPPORTUNITIES” which are solid pain points the prospect wants eliminated from their business or life. Once we have these identified, we can move to step five.

    5. Step five is the easiest stage of all; it is the “PRESENTATION” stage of the sale. This is where the salesperson can combine all they have learned about the prospects problems and issues and at the right time, presents their solution. If everything was followed according to the process, the solution will be on target and received warmly for the next step.

    6. Step six is the “CLOSE”. If you reach this point, the sale should be a slam dunk and a sealed deal because you have followed the process with a remedy for a solution the prospect wants.

    7. The seventh step is magical because you can capture more business through a “REFERRAL” and a reference from the prospect and slip into the fourth step on the next opportunity and bypass the first three steps.

    Remember, if you bypass any of the sales process steps, you lose! One of the best ways to improve sales is to focus on the process and the steps salespeople take to make a sale. Breaking up the sales process into modules and teaching salespeople how to move prospects from one step to the next is the right way to keep them from losing sales. Otherwise, you might need a very large handkerchief.

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