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    A-Be there-what does that mean?

    • Most people don’t really listen to another person as they talk. Generall

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    The importance of establishing rapport with the customer.

    Establishing rapport with a customer has to be earned and must be approached as a very integral part of the sales process.

    In order to get a customer and yourself to relate on a real one to one basis, involves two things!

    First, you will have to be aware and be there! Second you must understand that there are two different stages that will occur during this process.

    A-Be there-what does that mean?

    • Most people don’t really listen to another person as they talk. Generally

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    arned and must be approached as a very integral part of the sales process.

    In order to get a customer and yourself to relate on a real one to one basis, involves two things!

    First, you will have to be aware and be there! Second you must understand that there are two different stages that will occur during this process.

    A-Be there-what does that mean?

    • Most people don’t really listen to another person as they talk. Generall

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    ourself to relate on a real one to one basis, involves two things!

    First, you will have to be aware and be there! Second you must understand that there are two different stages that will occur during this process.

    A-Be there-what does that mean?

    • Most people don’t really listen to another person as they talk. Generall

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    there! Second you must understand that there are two different stages that will occur during this process.

    A-Be there-what does that mean?

    • Most people don’t really listen to another person as they talk. Generall

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    A-Be there-what does that mean?

    • Most people don’t really listen to another person as they talk. Generally they are so busy formulating their next answer or statement that they couldn’t possibly really listen.

    • If this sounds like you, being there means shut up and listen!

    B-What is the first or initial stage?

    • Generally you have just a few minutes to establish yourself in the customers mind as someone they want to deal with.

    • When in doubt it is best to first ask questions that will draw them out and talk about themselves.<

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