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Hub You - The Letterhead of the 21st Century
Minding Your Own Brand: What Are You Going To Name It? staff My wife and I recently had our second baby, and like all expectant parents we had to go through the often difficult process of picking a name. Choosing a name is one of the first big decisions you make for your child and it can have a large impact on their future. Anyone familiar with the 1980s movie The Sure Thing remembers the diatribe of John Cusack’s character in which he expresses his disgust for the name “Elliot” who will grow up to be “a fat kid with glasses who eats paste.” He then goes on to explain that “You gotta give him a real name. Give him a name! Like Nick….Nick’s a real name! Nick’s your buddy. Nick’s th
Call Center Interview Questions And How To Tackle Them I have been in business for 16 years in a variety of industries - but what was common for all, was I would never let my staff mail out a letter unless it was on a company letterhead.If a company has a large number of customers, but doesn't have the capability to handle calls from those customers, they might contract a call center. These firms help with airline reservations, directory assistance, computer technical help, and other important customer service functions. They are generally staffed with both technically trained and non-technical employees, depending on the job needed. Many students apply for call center jobs because the schedules are flexible in most cases.All call centers screen their employees, just as any other job would. If you're applying for a job at a call center and are nervous abo It didn't matter if that letter was to a prospective customer, to pay an account, or to the Prime Minister, - any correspondence leaving our premises had to be on a letterhead and neatly presented. So the question I pose - as a business owner would you/or do you, allow your staff to send out company quotes, mail outs, or even general correspondence on a plain piece of paper - or not on company letterhead? I thought not... In today's fast paced world - email and computer generated correspondence is fast replacing the old, print, mail and post scenario common from yesteryear. Thus it comes to a great surprise that a number of small and medium sized businesses and their owners have not adapted their circumstances to suit the modern cyberspace world and continue to allow their staff to send out plain paper mail - via email. Yes - plain paper email - messages, correspondence, quotations, and letters without any company logos or references. True Story My girlfriend was sourcing quotes recently, for some shutters at home. She had asked 2 companies to quote - and they both came in approximately around $10 000. She brought the two quotes home for us to both make the decision on who we would choose to install them. The first quote I looked at was professionally presented on a company letterhead and came with some colour brochures of the shutters. However, the second quote (the least expensive quote) was on a plain piece of paper with no logos or company description on it. At the bottom it simply said - Thanks Craig. My immediate and gut reaction was to go with the more expensive, better and professionally presented quote - as the shutters were costing a small fortune, I wanted quality work and needed to deal with a reputable company. I was later informed that the second cheaper quote had come via email. That may have been the case - but how many people are judging you and your company on the initial presentation, like I did in my shutter purchase. Worse still - how many $10 000 jobs was this company losing because of the way they were presenting their quotes - via a plain email format? Email has come a long way since its inception as a plain text form of correspondence. Today's email can be a combination of visually rich images and interactive elements, clickable links and interactive forms, which engage the receiver.Even the more exotic things can now be done in an Email, such as embedding sound or video data. I pose another question? Do you or your staff currently have a signature file at the bottom of every email correspondence? If you are asking what is a signature file? - then I am assuming you don't. A signature file is the set of text that you attach to the end of all of your emails that identifies you, your company's products and services. A signature file generally contains the name of the person who is writing the mail, the business or company name, preferred means of contacting the person or the company, and the information showing the benefits of contacting the person or the company. Dynamic Emails however are the next generation of signature files. A dynamic email is principally a 21st century letterhead, incorporating the basics of a signature file into a fully interactive letterhead for your business. Dynamic emails let you and your staff
Networking; The Dine and Dash Technique rs have not adapted their circumstances to suit the modern cyberspace world and continue to allow their staff to send out plain paper mail - via email.If you do a lot of networking then you know that if food is served it is a good time to throw out a few one liners, make eye contact with other guests and get some grub. However let me tell you a little secret about this. Sure get in the food line, but get in the back of the line not in the front with all the “free food free loaders” and carefully select only a few items even if you are hungry.The best thing to do is to eat prior and not be such a pig a networking events sponsored by the Chamber of Commerce or other such civic group get togethers sponsored by service clubs, charities, political action committee Yes - plain paper email - messages, correspondence, quotations, and letters without any company logos or references. True Story My girlfriend was sourcing quotes recently, for some shutters at home. She had asked 2 companies to quote - and they both came in approximately around $10 000. She brought the two quotes home for us to both make the decision on who we would choose to install them. The first quote I looked at was professionally presented on a company letterhead and came with some colour brochures of the shutters. However, the second quote (the least expensive quote) was on a plain piece of paper with no logos or company description on it. At the bottom it simply said - Thanks Craig. My immediate and gut reaction was to go with the more expensive, better and professionally presented quote - as the shutters were costing a small fortune, I wanted quality work and needed to deal with a reputable company. I was later informed that the second cheaper quote had come via email. That may have been the case - but how many people are judging you and your company on the initial presentation, like I did in my shutter purchase. Worse still - how many $10 000 jobs was this company losing because of the way they were presenting their quotes - via a plain email format? Email has come a long way since its inception as a plain text form of correspondence. Today's email can be a combination of visually rich images and interactive elements, clickable links and interactive forms, which engage the receiver.Even the more exotic things can now be done in an Email, such as embedding sound or video data. I pose another question? Do you or your staff currently have a signature file at the bottom of every email correspondence? If you are asking what is a signature file? - then I am assuming you don't. A signature file is the set of text that you attach to the end of all of your emails that identifies you, your company's products and services. A signature file generally contains the name of the person who is writing the mail, the business or company name, preferred means of contacting the person or the company, and the information showing the benefits of contacting the person or the company. Dynamic Emails however are the next generation of signature files. A dynamic email is principally a 21st century letterhead, incorporating the basics of a signature file into a fully interactive letterhead for your business. Dynamic emails let you and your staff
Keep Your Good Workers by Building Good Leaders action was to go with the more expensive, better and professionally presented quote - as the shutters were costing a small fortune, I wanted quality work and needed to deal with a reputable company.A recent report from the American Hospital Association’s Commission on the Workforce asked healthcare workers key questions about the performance of their front line managers. The study concluded that an employee’s decision to stay with or leave an organization is primarily based on his or her relationship with an immediate supervisor. No matter what industry or setting or company size, effective leaders: Possess personal integrity. Can easily adapt to change. Work to build the talent of others. Communicate well with their people. Have the ability to build and lead a team. I was later informed that the second cheaper quote had come via email. That may have been the case - but how many people are judging you and your company on the initial presentation, like I did in my shutter purchase. Worse still - how many $10 000 jobs was this company losing because of the way they were presenting their quotes - via a plain email format? Email has come a long way since its inception as a plain text form of correspondence. Today's email can be a combination of visually rich images and interactive elements, clickable links and interactive forms, which engage the receiver.Even the more exotic things can now be done in an Email, such as embedding sound or video data. I pose another question? Do you or your staff currently have a signature file at the bottom of every email correspondence? If you are asking what is a signature file? - then I am assuming you don't. A signature file is the set of text that you attach to the end of all of your emails that identifies you, your company's products and services. A signature file generally contains the name of the person who is writing the mail, the business or company name, preferred means of contacting the person or the company, and the information showing the benefits of contacting the person or the company. Dynamic Emails however are the next generation of signature files. A dynamic email is principally a 21st century letterhead, incorporating the basics of a signature file into a fully interactive letterhead for your business. Dynamic emails let you and your staff
Understanding Every Aspect of Your Organization I pose another question? Do you or your staff currently have a signature file at the bottom of every email correspondence? If you are asking what is a signature file? - then I am assuming you don't. A signature file is the set of text that you attach to the end of all of your emails that identifies you, your company's products and services. A signature file generally contains the name of the person who is writing the mail, the business or company name, preferred means of contacting the person or the company, and the information showing the benefits of contacting the person or the company.GET TO KNOW YOUR ORGANIZATION: If you don’t understand an aspect of the organization or a procedure within it, ask. If you still don’t understand, ask again. Question until you are sure you understand the topic. It’s easy to feel your questions aren’t sophisticated enough, especially when you work with people who have been doing what they do for years. Start with basic questions like “What does our organization do?” “How does our organization do it?” “Who needs our product?” “Who does what with that product?” “Who are the people who get the work done?” Most long-term employees love to answer questions that make them feel smart, a Dynamic Emails however are the next generation of signature files. A dynamic email is principally a 21st century letterhead, incorporating the basics of a signature file into a fully interactive letterhead for your business. Dynamic emails let you and your staff
Screen Printing staff Printing can be defined as a process of producing texts and images, typically with ink and paper by a printing press. Printing is an essential part of any publishing business and is often carried out as a large-scale industrial process. Printing as a technology has come a long way and has improved with time. The advancements have resulted in the development of various types of printing techniques. From the several techniques available, screen-printing is used most extensively.Screen-printing is also known as silk screening and is a technique that is suitable for relatively flat surfaces. The process involves the use of a f
Is it time you invest in some online stationary?
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