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Hub You - Secrets to Successful Networking: Set Your Business on Fire!
How Would You Handle This? >9. Keep Moving. Don’t hold up the wall or stay in one place for too long. Make the most of your networking time by moving often and ending conversations that have reached their maximum value. If you want to move on from the person you are talking to, you could say, “It’s been a pleasure talking with you. I have some other people I need to meet so I hope we can keep in touch.”We have been talking about choosing groups to participate in that meet your needs and goals as a business professional. Once the decision is made on which groups to belong to, then a certain level of participation is required in order to achieve the individual goals set by the business professional.Whenever I attend a function, I always have a goal of meeting ten people whom I do not already know, and finding out how I can best help them in their business. What happens, though if, when I enter the function, someone who I already know, approaches me and begins a lengthy conversation that could best be handled at a different time and place? How do I break away to complete my goal of meeting ten new people?This has happened to me frequently and I have found this technique to work well. As soon as there is a break in the conversation, I let the person I am listening to know that I need to excuse myself, because I must meet some new people to accomplish the goal I came to the function for. I usually say what the goal is- to meet 10 new people. I also state that I would be happy to continue our conversation as soon as I have "hit my quota", ( I always say that with a smile), and also offer to continue the conversation at a later time if necessary.The idea that someone would come to a networking function with a specific goal in mind is foreign to many participants. I su 10. Offer Your Business Card. The best time to exchange business cards is typically near the end of your conversation. Handing the contact your card will usually prompt him to give you his in exchange. If this doesn’t happen automatically, simply ask. 11. Remember to Offer Value. Networking should be a two-way street. If you want someone to help you, you should offer something that helps them. Offer up interesting contacts or resources and keep the relationship reciprocal. 12. Never Monopolize a Conversation. There is nothing more unappealing than someone who does nothing but talk about himself. Make sure your interactions always go two ways. 13. Ask Questions. People love to talk about themselves. Ask questions that evoke more than a Yes or No answer. By asking questions and showing genuine interest in the answers, you automatically build a r The Vital Signs in Your Business Networking isn’t just for Realtors; it’s a valuable tool for every savvy business leader. Meeting people in a variety of industries can lead to all kinds of alliances. Think about the people you know. How have those relationships enhanced your business?Don’t you love the medical dramas on TV…You know - the ones where doctor’s dash around telling nurses to do “tox screens” and get the “blood gas” and the patients are connected to the latest in plasma screened computers which show their “vital signs”? Isn’t medical technology wonderful? They can measure all sorts of aspects of a person’s condition and carry out all kinds of tests to determine how well the patient is doing.But you know it all still comes down to the fact that if someone has a dangerously high fever, if their breathing is irregular and if their pulse is weak then they have some fairly serious problems. If the paramedics, the ER staff and the surgeons don’t keep an eye on these indicators the patient will get worse, not better. And the “tools” needed to measure those things aren’t particularly complicated or sophisticated.Same thing applies to a business. There are all sorts of systems – computerized and otherwise - which measure productivity in the plant, or efficiency in the warehouse or tell us who buys how many of what. We use tools to help us purchase better, forecast our sales more accurately (sometimes at least!), record the information we picked up on the last sales call, send out email blasts and do all sorts of marvelous things.But we can be focusing on all of that while the business is slipping away f No matter what kind of business you operate, whether you’re an independent contractor, store owner, infopreneur, professional speaker or consultant, networking can cause your business soar to new heights. Advantages of Networking *Meet Potential Clients. No matter where you go, you have the chance to meet people who could become clients for your business. *Create Strategic Alliances. As you get to know someone new, you may find that you have common interests or goals. If so, suggest a way to work together. *Increased Word of Mouth. Some of the best advertising that money cannot buy is word of mouth. The more people who learn about you and your business, the more chance you have to spread the word about your offerings. *Develop Six Degrees of Separation. You never know where a new alliance can lead. I’ve had friendly business contacts refer me to speaking engagements (which then led to other speaking engagements), media exposure (which led to a slew of new clients), new business opportunities (that generated exposure and income), and marketing campaigns (spreading my reach with little cost or effort). Your new client could introduce you to another associate, and that person could introduce you to yet another person, and so on. *Learn Something New. Savvy business leaders know that in order to stay at the top of their game, they need to continually learn more about their industry. You have the opportunity to learn something from each person you meet. You could discover a new business process, a useful technology, an industry trend or a creative marketing strategy. *Challenge Yourself. When you meet someone whose level of success is higher than your own, challenge yourself to take your business to the next level. Let that person’s success inspire you to achieve more. Twenty-five Steps to Successful Networking 1. Evaluate Your Handshake. This may seem like a no-brainer, but unfortunately a lot of people miss the ball on this one. Your handshake should be firm and confident without breaking bones. This is true for both women and men. 2. Watch Your Body Language. Nothing is more subtle than body language. Watch a roomful of people to see how each looks different. Confident people stand up tall, hold their heads high, and often talk with their hands. People who are shy or uncomfortable cross their arms in front of them, hang their heads low, and look disinterested. Who would you rather approach? Someone who looks miserable and closed off or someone who is confident and relaxed? Watch yourself in a mirror. See how much better you look when your posture is strong and your arms are at your side. 3. Maximize the Value of Your Business Card. Make sure the information on your card is up to date and accurate. There is nothing worse than someone who hands you a card and says, “Oh, but my phone number has changed. Let me write it in there for you.” Even if you have new cards on order, you can purchase blank card stock at the office supply store and print some temporary cards so you always portray a professional image. You can also add value to your card by print something on the back side such as a calendar or a list of resources. 4. Prepare an Elevator Pitch. You should have a 30-second sound byte that you can give whenever you meet someone new. Your pitch should explain who you are and what you do and should be succinct and compelling. 5. Define Your Purpose. Attending networking events won’t have much value if you don’t know why you are there. Are you interested in finding clients? Locating new business partners? Define your goals clearly so you can make the most of your efforts. 6. Say Cheese. Smiling at someone instantly puts them at ease and it is human nature to “mirror” the other person. Notice how when you smile at someone, he/she automatically smiles back. The added benefit is that the act of smiling has a magical power to cause a person feel better. So if you encounter someone who is having a bad day, you smile and make them smile, you have subconsciously given reason for him/her to like you! 7. Crack ‘em Up. Humor is a wonderful ice breaker. Avoid inappropriate jokes or comments, but do try to inject some humor into your conversations. People who are funny are naturally magnetic to others. You can still be a serious business person with a good sense of humor. 8. Use Small Talk. When meeting or introducing yourself to a new contact, start with small talk. Ask the contact what he/she does, where they live, how far they traveled to get to the event or what brought them to the event. Develop a standard list of questions you will use to start and maintain small talk with new people. 9. Keep Moving. Don’t hold up the wall or stay in one place for too long. Make the most of your networking time by moving often and ending conversations that have reached their maximum value. If you want to move on from the person you are talking to, you could say, “It’s been a pleasure talking with you. I have some other people I need to meet so I hope we can keep in touch.” 10. Offer Your Business Card. The best time to exchange business cards is typically near the end of your conversation. Handing the contact your card will usually prompt him to give you his in exchange. If this doesn’t happen automatically, simply ask. 11. Remember to Offer Value. Networking should be a two-way street. If you want someone to help you, you should offer something that helps them. Offer up interesting contacts or resources and keep the relationship reciprocal. 12. Never Monopolize a Conversation. There is nothing more unappealing than someone who does nothing but talk about himself. Make sure your interactions always go two ways. 13. Ask Questions. People love to talk about themselves. Ask questions that evoke more than a Yes or No answer. By asking questions and showing genuine interest in the answers, you automatically build a r Choosing an Employer-Think About Your Welfare! of new clients), new business opportunities (that generated exposure and income), and marketing campaigns (spreading my reach with little cost or effort). Your new client could introduce you to another associate, and that person could introduce you to yet another person, and so on.However, working for an employer that does not consider your welfare as a human being can outweigh the financial advantages of even the best salary package. Our needs as individuals don’t simply evaporate because we are paid a good salary.Who is the employer?The employer is the organisation for whom you work, but in reality your manager or supervisor is the visible face of your employer. Have you been in a situation where your work group is full of tension and unhappiness whilst another group within the organisation seems to thrive on co-operation, good humour and great results? If staff from both groups were asked what they thought of the “employer” they would each give a very different account. It is hard not to be envious of a work group where they enjoy a positive and constructive work environment, if you are battling along feeling undervalued, criticised and/or ignored.I was recently reading an article in a Human Resources forum where the author stated that “people don’t leave organisations, they leave managers.” This is largely true from my own observation and experiences. Sure, there are many reasons you might leave one employer other than being unhappy in the workplace, but it remains one of the big reasons for staff turnover. And if your employer (i.e. the organisation as a whole) does not have policies and procedures in place to address these kin *Learn Something New. Savvy business leaders know that in order to stay at the top of their game, they need to continually learn more about their industry. You have the opportunity to learn something from each person you meet. You could discover a new business process, a useful technology, an industry trend or a creative marketing strategy. *Challenge Yourself. When you meet someone whose level of success is higher than your own, challenge yourself to take your business to the next level. Let that person’s success inspire you to achieve more. Twenty-five Steps to Successful Networking 1. Evaluate Your Handshake. This may seem like a no-brainer, but unfortunately a lot of people miss the ball on this one. Your handshake should be firm and confident without breaking bones. This is true for both women and men. 2. Watch Your Body Language. Nothing is more subtle than body language. Watch a roomful of people to see how each looks different. Confident people stand up tall, hold their heads high, and often talk with their hands. People who are shy or uncomfortable cross their arms in front of them, hang their heads low, and look disinterested. Who would you rather approach? Someone who looks miserable and closed off or someone who is confident and relaxed? Watch yourself in a mirror. See how much better you look when your posture is strong and your arms are at your side. 3. Maximize the Value of Your Business Card. Make sure the information on your card is up to date and accurate. There is nothing worse than someone who hands you a card and says, “Oh, but my phone number has changed. Let me write it in there for you.” Even if you have new cards on order, you can purchase blank card stock at the office supply store and print some temporary cards so you always portray a professional image. You can also add value to your card by print something on the back side such as a calendar or a list of resources. 4. Prepare an Elevator Pitch. You should have a 30-second sound byte that you can give whenever you meet someone new. Your pitch should explain who you are and what you do and should be succinct and compelling. 5. Define Your Purpose. Attending networking events won’t have much value if you don’t know why you are there. Are you interested in finding clients? Locating new business partners? Define your goals clearly so you can make the most of your efforts. 6. Say Cheese. Smiling at someone instantly puts them at ease and it is human nature to “mirror” the other person. Notice how when you smile at someone, he/she automatically smiles back. The added benefit is that the act of smiling has a magical power to cause a person feel better. So if you encounter someone who is having a bad day, you smile and make them smile, you have subconsciously given reason for him/her to like you! 7. Crack ‘em Up. Humor is a wonderful ice breaker. Avoid inappropriate jokes or comments, but do try to inject some humor into your conversations. People who are funny are naturally magnetic to others. You can still be a serious business person with a good sense of humor. 8. Use Small Talk. When meeting or introducing yourself to a new contact, start with small talk. Ask the contact what he/she does, where they live, how far they traveled to get to the event or what brought them to the event. Develop a standard list of questions you will use to start and maintain small talk with new people. 9. Keep Moving. Don’t hold up the wall or stay in one place for too long. Make the most of your networking time by moving often and ending conversations that have reached their maximum value. If you want to move on from the person you are talking to, you could say, “It’s been a pleasure talking with you. I have some other people I need to meet so I hope we can keep in touch.” 10. Offer Your Business Card. The best time to exchange business cards is typically near the end of your conversation. Handing the contact your card will usually prompt him to give you his in exchange. If this doesn’t happen automatically, simply ask. 11. Remember to Offer Value. Networking should be a two-way street. If you want someone to help you, you should offer something that helps them. Offer up interesting contacts or resources and keep the relationship reciprocal. 12. Never Monopolize a Conversation. There is nothing more unappealing than someone who does nothing but talk about himself. Make sure your interactions always go two ways. 13. Ask Questions. People love to talk about themselves. Ask questions that evoke more than a Yes or No answer. By asking questions and showing genuine interest in the answers, you automatically build a r Career Change Success Is Yours If you Follow The Formula different. Confident people stand up tall, hold their heads high, and often talk with their hands. People who are shy or uncomfortable cross their arms in front of them, hang their heads low, and look disinterested. Who would you rather approach? Someone who looks miserable and closed off or someone who is confident and relaxed? Watch yourself in a mirror. See how much better you look when your posture is strong and your arms are at your side.Recent surveys suggest that, given the chance, about four out of 10 people would change career tomorrow and a further two might. The most popular reason given would be to earn more. But others want a new challenge, to do something more fulfilling, or to have a better quality of life. If you are one of these who might, what’s stopping you?Simply stated there are only two things stopping you from making the successful career change you dream of - belief and action. Or in my terms: PMA + SMA = Career Change SuccessBut everyone goes on about PMA - Positive Mental Attitude, don’t they? What does it mean?To some extent we all have some influence over the things that happen to us. I don’t mean to say that we can make everything work out right all of the time, but we can hold an attitude of expecting things to go right.It also means belief in yourself; that you have the skills and experience; qualities and attributes that will benefit a new employer. The one who wins isn’t necessarily the one who can, but the one who thinks he can. So if you are going to make that career change, you must think you can.Belief in yourself is also about being true to yourself and your core values. It’s not about short-term gains, ‘acing’ interviews or ‘finessing’ your way into a high-paying job that you’ve no real hope of holding down. The move you make must 3. Maximize the Value of Your Business Card. Make sure the information on your card is up to date and accurate. There is nothing worse than someone who hands you a card and says, “Oh, but my phone number has changed. Let me write it in there for you.” Even if you have new cards on order, you can purchase blank card stock at the office supply store and print some temporary cards so you always portray a professional image. You can also add value to your card by print something on the back side such as a calendar or a list of resources. 4. Prepare an Elevator Pitch. You should have a 30-second sound byte that you can give whenever you meet someone new. Your pitch should explain who you are and what you do and should be succinct and compelling. 5. Define Your Purpose. Attending networking events won’t have much value if you don’t know why you are there. Are you interested in finding clients? Locating new business partners? Define your goals clearly so you can make the most of your efforts. 6. Say Cheese. Smiling at someone instantly puts them at ease and it is human nature to “mirror” the other person. Notice how when you smile at someone, he/she automatically smiles back. The added benefit is that the act of smiling has a magical power to cause a person feel better. So if you encounter someone who is having a bad day, you smile and make them smile, you have subconsciously given reason for him/her to like you! 7. Crack ‘em Up. Humor is a wonderful ice breaker. Avoid inappropriate jokes or comments, but do try to inject some humor into your conversations. People who are funny are naturally magnetic to others. You can still be a serious business person with a good sense of humor. 8. Use Small Talk. When meeting or introducing yourself to a new contact, start with small talk. Ask the contact what he/she does, where they live, how far they traveled to get to the event or what brought them to the event. Develop a standard list of questions you will use to start and maintain small talk with new people. 9. Keep Moving. Don’t hold up the wall or stay in one place for too long. Make the most of your networking time by moving often and ending conversations that have reached their maximum value. If you want to move on from the person you are talking to, you could say, “It’s been a pleasure talking with you. I have some other people I need to meet so I hope we can keep in touch.” 10. Offer Your Business Card. The best time to exchange business cards is typically near the end of your conversation. Handing the contact your card will usually prompt him to give you his in exchange. If this doesn’t happen automatically, simply ask. 11. Remember to Offer Value. Networking should be a two-way street. If you want someone to help you, you should offer something that helps them. Offer up interesting contacts or resources and keep the relationship reciprocal. 12. Never Monopolize a Conversation. There is nothing more unappealing than someone who does nothing but talk about himself. Make sure your interactions always go two ways. 13. Ask Questions. People love to talk about themselves. Ask questions that evoke more than a Yes or No answer. By asking questions and showing genuine interest in the answers, you automatically build a r 2000 Percent Solutions from the Real World (1) - The Japanese Pharmaceutical ing events won’t have much value if you don’t know why you are there. Are you interested in finding clients? Locating new business partners? Define your goals clearly so you can make the most of your efforts.ACSEA, the forty year old 2bn USD South East Asian subsidiary of a Japanese pharmaceutical group suffered a blow to its pride in 2003. A competitor which started operations just ten years back now surpassed it in the volume of Pharmaceutical-A produced, and its cost was now 13% lower than ACSEA's. The only hopes of responding effectively lay in the company's South East Asian Technical Centre whose role is to provide technical support to the factories and develop process technologies aimed at cost reduction for the organisation.However morale at the centre was low, and its contributions to cost reductions for Pharmaceutical-A amounted to a measly 1% per annum. Hiroyuki Fukushima, a general manager with ACSEA, was sent to head the centre in July 2003. He immediately set about improving things to make the SEATC more effective. His boss believed he was doing very well and he tended to agree with this assessment...Until he read the 2000 Percent Solution by Don Mitchell, Carol Coles and Robert Metz. In his words, he was shocked at the extent to which stalled thinking had limited his achievements and those of the SEATC. He quickly took up the challenge to remake the SEATC using the ideas from "the 2000 Percent Solution".Realise the Importance of Measurements Excited by the possibilities Fukushima realised that if SEATC could innovate 20 times more 6. Say Cheese. Smiling at someone instantly puts them at ease and it is human nature to “mirror” the other person. Notice how when you smile at someone, he/she automatically smiles back. The added benefit is that the act of smiling has a magical power to cause a person feel better. So if you encounter someone who is having a bad day, you smile and make them smile, you have subconsciously given reason for him/her to like you! 7. Crack ‘em Up. Humor is a wonderful ice breaker. Avoid inappropriate jokes or comments, but do try to inject some humor into your conversations. People who are funny are naturally magnetic to others. You can still be a serious business person with a good sense of humor. 8. Use Small Talk. When meeting or introducing yourself to a new contact, start with small talk. Ask the contact what he/she does, where they live, how far they traveled to get to the event or what brought them to the event. Develop a standard list of questions you will use to start and maintain small talk with new people. 9. Keep Moving. Don’t hold up the wall or stay in one place for too long. Make the most of your networking time by moving often and ending conversations that have reached their maximum value. If you want to move on from the person you are talking to, you could say, “It’s been a pleasure talking with you. I have some other people I need to meet so I hope we can keep in touch.” 10. Offer Your Business Card. The best time to exchange business cards is typically near the end of your conversation. Handing the contact your card will usually prompt him to give you his in exchange. If this doesn’t happen automatically, simply ask. 11. Remember to Offer Value. Networking should be a two-way street. If you want someone to help you, you should offer something that helps them. Offer up interesting contacts or resources and keep the relationship reciprocal. 12. Never Monopolize a Conversation. There is nothing more unappealing than someone who does nothing but talk about himself. Make sure your interactions always go two ways. 13. Ask Questions. People love to talk about themselves. Ask questions that evoke more than a Yes or No answer. By asking questions and showing genuine interest in the answers, you automatically build a r The space race, Customer Service and monkeys flying rocket ships. 7 strategies for the New Year. >9. Keep Moving. Don’t hold up the wall or stay in one place for too long. Make the most of your networking time by moving often and ending conversations that have reached their maximum value. If you want to move on from the person you are talking to, you could say, “It’s been a pleasure talking with you. I have some other people I need to meet so I hope we can keep in touch.”I was thinking this morning about rockets, the “space race” and Customer Service Management. (I dated myself with the “space race”, didn’t I. But it really happened.) I know that the two subjects seem completely unrelated. Not even in the same Encyclopedia volume.And I submit for your consideration that driving a rocket in the space race and good Customer Service Management are exactly the same. Let me explain why.Your business is your rocket ship. In this ship is everything you need to survive when venturing into the hostile environment that is space. (And business) In it you will find life support systems, food and water, power, data bases, computer systems and communications.Pretty cool, huh. You were driving a rocket ship the whole time and you just thought you were at work.There is one other element to consider in space flight and business. It’s the people flying your rocket ship. So, I’d like to tell a little story about the space race, monkeys and astronauts.As the space race was starting, it became apparent that eventually someone was going to have to strap in, flip the switch and ride a burst of hot flame into orbit. Not wanting to risk human life, the idea was floated to teach a monkey to ride in the rocket, thereby getting the data necessary to facilitate safe human flight. (Can you imagine the conversation around that conference table 10. Offer Your Business Card. The best time to exchange business cards is typically near the end of your conversation. Handing the contact your card will usually prompt him to give you his in exchange. If this doesn’t happen automatically, simply ask. 11. Remember to Offer Value. Networking should be a two-way street. If you want someone to help you, you should offer something that helps them. Offer up interesting contacts or resources and keep the relationship reciprocal. 12. Never Monopolize a Conversation. There is nothing more unappealing than someone who does nothing but talk about himself. Make sure your interactions always go two ways. 13. Ask Questions. People love to talk about themselves. Ask questions that evoke more than a Yes or No answer. By asking questions and showing genuine interest in the answers, you automatically build a rapport with the person you are talking to. They will most likely leave the conversation remembering that they liked you. 14. Drop a Line. Send an email or better yet, a hand-written note, to let the person know that you enjoyed meeting them. Try to point out something specific that you talked about to jog their memory in case they met a lot of people and can’t remember exactly who you are. For example, you could say, “It was a pleasure meeting you at the cocktail reception. I enjoyed our conversation about Minnesota. I hope we can keep in touch and find a way to work together in the future.” 15. Follow Through. If you offered to send something, like an article or referral, make sure to follow through on your promises. Send any materials within a week of meeting. 16. Organize Your Contacts. New people you meet may not fill an immediate need in your networking strategy, but could be a good resource down the line. File every person you meet in a contacts database with a note about when and where you met and what your conversation was about. 17. Remember Details. I once had a Dentist that I actually enjoyed seeing because I always found it remarkable that he remembered details about me even if I hadn’t seen him in two years. He would say, “How is your job going? The last time I saw you, you had just gotten promoted.” I eventually realized that he made notes in my file after each visit, but even knowing this, I still appreciated that he personalized our interactions. You will meet a lot of people in your business life and aren’t likely to remember all the details. Be sure to makes notes in your contacts database even if the items seem trivial. For example, for Joe Schmoe you could note: “Going to Hawaii in December, has two teenage daughters, Raider fan, likes vodka tonics.” Check his card prior to your next meeting so you have a few conversation starters ready. 18. Refer Your Contacts. If someone mentions they are building a website, offer up the contact information for a great website designer that you know. If someone mentions that they are going on vacation, recommend your pet sitter. No matter how insignificant this may seem, it can earn you loyalty with both those you refer and the people you refer them to. Eventually this good karma will come back around. 19. Let Them Know. If you see one of your contacts mentioned in the media or notice a new glossy ad in a trade magazine, drop an e-mail and let them know. You could say, “Hey, I saw the article about you in Business Today magazine. Congratulations!” 20. Offer an Invitation to Lunch or Coffee. Though we all have busy schedules, we also have to take time out to eat. If you want to spend some extended time with your new contact, offer to buy lunch or coffee. Most people appreciate a free meal and a chance to interact with someone who is engaging. 21. Keep it Light. If you make plans to meet a business contact for a meal, avoid launching right into a business discussion. It’s best to keep the conversation light and informal at least until the food arrives. Start by developing a rapport and talking about personal topics (not too personal!) and then work your way into a business discussion. 22. Hold a Networking Event. If you want to increase your business contacts on your own terms, host your own networking event. Invite local trade organizations, peers, clients, and business associates. Offer basic refreshments like coffee and inexpensive cookies or step it up a notch and cater in some food. Encourage people to mingle and trade business cards. This can be a wonderful way to showcase your business. 23. Join the Chamber of Commerce. Networking opportunities abound and you can make some great connections by getting in touch with your local business community. Make sure to attend events and participate in all chamber-sponsored programs. 24. Join Local Trade Organizations. Many organizations hold regular meetings and free seminars, providing you with another opportunity to make valuable contacts. 25. Join Everything. Even the PTA (Parent/Teacher’s Association) can be a great place to network. Join book clubs, writer’s groups, or any groups of interest to you, even if they don’t directly relate to your business. Get known by everyone. They will associate you with your business as soon as they get to know you, your mere presence at functions could serve as a reminder and cause members to want to do business with you. Before long you will have an excellent database of contacts and will begin to weave a web of opportunities. It takes time to develop a network of business alliances so the sooner you get started, the sooner you can reap the rewards. Treat every event that you attend as a chance to meet new and interesting people. Set a personal goal to attend at least two events each month and soon your business will flourish in new and wonderful ways.
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