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  • Hub You - The 9 Step Networking Plan

    Making Cultural Differences Work In Your Business
    Advancements in technology have made the world so much smaller, don’t you think? We used to be separated by mountains and oceans, color and culture.But now on the highways and byways of the internet, we’re but a single mouse click away. Think about this for a moment. You and I may be thousands of miles away at opposite ends of the globe, but on the net, we may as well be sitting across a coffee table.The internet’s really one huge melting pot of people, ideas, culture. Just take a look at any forum or message board and you’ll see what I mean. So if you're going to be doing business on the internet, you should consider that your business will be open to the world, and you're going to be serving customers from the West Coast to the Far East, and everywhere in between.I know many of us have this idea about starting small, and so we start out thinking we'll only be dealing with local or domestic customers, the people in our neighborhoods, our city, our country. So the issues of cultural and business differences were not something we spent too much time worrying about.Sure, as a start-up, the bulk of your business may initially come from your local marketplace, and your customers are likely people who speak like you, live near yo
    – and everyone else just isn’t getting it.

    Frankly, I think that unless you find a group with really savvy, well-established professionals in it – these groups are totally ineffective for the amount of time and money that you are asked to invest in them. (OK, I can just see the flood of emails on this one from people determined to prove otherwise!)

    Finally, remember that depending on your business and who your clients are, your best place to network could be a golf-club membership and weekly round of golf. Or a monthly first class flight from one major city to another. And don’t overlook people who already have you as a client. Hey, I stumbled upon an entirely new niche, simply because my daughters needed braces!

    Step nu

    Change in Four Steps: How to Make Effective Changes at Work
    I know I want to change… Yet, every time I set a goal and decide to change, I seem to get sidetracked or lose sight of the end point. It never seems to work out as I planned. How can you effectively make a change? You know how to set goals. You even have a framework for this: SMART – Specific, Measurable, Attainable, Realistic and Tangible. So you set up your goals using this framework. You get specific and say that you want to become better at participating in team meetings so you can have more influence in decisions. You set up a measurable outcome by saying that you will have your ideas adopted in an upcoming meeting. You see this as attainable; you know your ideas are good. It is a realistic goal and there will be tangible benefits for you and your team when it happens. So where is the problem? Why is this the third time you have set this goal? It could be that you have no plan for accomplishing this change. No idea how to become more effective in meetings. No idea how to influence others in a group setting. And no ways to determine if you are even doing the things you are trying to do effectively. So how can you expect to accomplish this without a new approach? You can’t. You can’t that is without a plan. Just
    First step – Plan Ahead.

    The biggest investment you make into networking is your time. And most people don’t budget it adequately to maximize their results. They show up late and leave early. Reverse this – show up early and leave late – and give yourself enough time to connect with people before and after meetings officially start.

    Here is a little secret I’m going to share with you that very few people do. Plan and block time to evaluate your results after the meeting.

    Was that group a good match for you? Look through the business cards you collected - did you have an opportunity to really connect with those people? How will you follow up?

    These are just a few questions you should be asking yourself after each meeting. This is just as important as showing up in the first place. Most people skip this step and end up frustrated and overwhelmed because they don’t take the time to “get organized.”

    Step number two. Choose wisely where and who you network with.

    Again and again people ask me, “There are so many different groups, what are the basic groups and where can I get the biggest bang for a buck?”

    First, you have to know that there are no right and wrong groups in general –they are just right or wrong for you.

    There are basically four main categories of groups out there: Professional associations. Most every larger city will have local chapters of organizations that bring together professionals involved in the same trade. Attorneys, Consultants, Contractors, Manufacturers, and so on – all like to hang out together. With a bit of research you can easily find such groups near you.

    Non-profit organizations. Personally, I think everyone should be involved in some organization that allows them to give back to community. And there are a lot of good causes to get involved in. This gives you good visibility, and access to other local leaders you might find hard to meet otherwise. Plus – it’s just a good habit to contribute time and money to help others.

    While you shouldn’t count on getting business from these groups right away, when you do – it will be worth your while many times over – trust me.

    Professional networking meetings. Like those organized by your local Chamber of Commerce or other, privately owned groups. While probably the most popular, these can often be a “total mixed bag”, and unless you have a solid plan to “penetrate” the group fast and position yourself as a highly visible COI (more on that later) you’ll be terribly disappointed with results you get from such groups.

    Lead Exchange Groups. These typically allow only one person in each profession and meet regularly only for the sole purpose of exchanging leads with each other. While groups composed of well established professionals can be really effective in cross promoting each other’s businesses, in most lead-exchange groups there just two or three people that end up giving and getting most referrals – and everyone else just isn’t getting it.

    Frankly, I think that unless you find a group with really savvy, well-established professionals in it – these groups are totally ineffective for the amount of time and money that you are asked to invest in them. (OK, I can just see the flood of emails on this one from people determined to prove otherwise!)

    Finally, remember that depending on your business and who your clients are, your best place to network could be a golf-club membership and weekly round of golf. Or a monthly first class flight from one major city to another. And don’t overlook people who already have you as a client. Hey, I stumbled upon an entirely new niche, simply because my daughters needed braces!

    Step num

    What Do You Sell?
    When a potential customer asks what do you sell, do you tell them you sell Trane, Rheem, Lennox, Carrier or any of the other manufacturers equipment?Do you sell equipment or do you sell your services? If you just sell equipment without putting the priority on service, you have a major problem.Please, stop selling equipment!I can hear you screaming, if I can’t sell equipment I will go out of business.I didn’t say you couldn’t install equipment, I just want you to stop selling equipment.Still don’t understand? Let me explain.What is the first thing you do when someone calls your office or you are out on a sales call and someone asks you what kind of equipment you sell, what do you tell them?99.99% of HVAC contractors tell them a particular brand (Trane, Rheem, Lennox, Armstrong etc).Once you do this, the customer puts you in the same pile as all the other contractors who sell that particular brand of equipment, even the lowball seller.You have set yourself up to be selling on price alone. And when you do, you will find that almost always the lowest price wins.Ok! So what should I do?Instead, you should tell the prospect that you sell whatever equipment is right for their home. And
    ch meeting. This is just as important as showing up in the first place. Most people skip this step and end up frustrated and overwhelmed because they don’t take the time to “get organized.”

    Step number two. Choose wisely where and who you network with.

    Again and again people ask me, “There are so many different groups, what are the basic groups and where can I get the biggest bang for a buck?”

    First, you have to know that there are no right and wrong groups in general –they are just right or wrong for you.

    There are basically four main categories of groups out there: Professional associations. Most every larger city will have local chapters of organizations that bring together professionals involved in the same trade. Attorneys, Consultants, Contractors, Manufacturers, and so on – all like to hang out together. With a bit of research you can easily find such groups near you.

    Non-profit organizations. Personally, I think everyone should be involved in some organization that allows them to give back to community. And there are a lot of good causes to get involved in. This gives you good visibility, and access to other local leaders you might find hard to meet otherwise. Plus – it’s just a good habit to contribute time and money to help others.

    While you shouldn’t count on getting business from these groups right away, when you do – it will be worth your while many times over – trust me.

    Professional networking meetings. Like those organized by your local Chamber of Commerce or other, privately owned groups. While probably the most popular, these can often be a “total mixed bag”, and unless you have a solid plan to “penetrate” the group fast and position yourself as a highly visible COI (more on that later) you’ll be terribly disappointed with results you get from such groups.

    Lead Exchange Groups. These typically allow only one person in each profession and meet regularly only for the sole purpose of exchanging leads with each other. While groups composed of well established professionals can be really effective in cross promoting each other’s businesses, in most lead-exchange groups there just two or three people that end up giving and getting most referrals – and everyone else just isn’t getting it.

    Frankly, I think that unless you find a group with really savvy, well-established professionals in it – these groups are totally ineffective for the amount of time and money that you are asked to invest in them. (OK, I can just see the flood of emails on this one from people determined to prove otherwise!)

    Finally, remember that depending on your business and who your clients are, your best place to network could be a golf-club membership and weekly round of golf. Or a monthly first class flight from one major city to another. And don’t overlook people who already have you as a client. Hey, I stumbled upon an entirely new niche, simply because my daughters needed braces!

    Step nu

    GDI Is A Double Edge Sword
    Most people know that GDI (Global Domain International) is an MLM company which deals mostly in hosting services and domain name registration with the .ws extension. GDI gets most of their customer base through word of mouth, otherwise known as multi-level marketing. GDI's present shares are hovering between $33 to $34 on the NYSE.Some of my readers might remember an article I wrote about Metcalfe's Law... A Network Economic Value = Number of Users?To put it simply, if there exist just one telephone, that single telephone has no economic value. The moment there are two telephones according to Metcalf's law, the economic value of the phone network is now squared. The economic value of the network would go from 0 to 2 (squared) or 4. Add a third phone and the economic value of the network is now 9. In other words, the economic value of a network goes up exponentially, not arithmetically.Direct Marketing, takes the theory of Metcalfe's Law and turns it into an unparalleled business model. Grasp the meaning and the power behind this, and you will understand the power behind multi-level marketing, also known as direct marketing, viral marketing ( as it spreads like a virus, people to people).What most people don't know about GDI
    trade. Attorneys, Consultants, Contractors, Manufacturers, and so on – all like to hang out together. With a bit of research you can easily find such groups near you.

    Non-profit organizations. Personally, I think everyone should be involved in some organization that allows them to give back to community. And there are a lot of good causes to get involved in. This gives you good visibility, and access to other local leaders you might find hard to meet otherwise. Plus – it’s just a good habit to contribute time and money to help others.

    While you shouldn’t count on getting business from these groups right away, when you do – it will be worth your while many times over – trust me.

    Professional networking meetings. Like those organized by your local Chamber of Commerce or other, privately owned groups. While probably the most popular, these can often be a “total mixed bag”, and unless you have a solid plan to “penetrate” the group fast and position yourself as a highly visible COI (more on that later) you’ll be terribly disappointed with results you get from such groups.

    Lead Exchange Groups. These typically allow only one person in each profession and meet regularly only for the sole purpose of exchanging leads with each other. While groups composed of well established professionals can be really effective in cross promoting each other’s businesses, in most lead-exchange groups there just two or three people that end up giving and getting most referrals – and everyone else just isn’t getting it.

    Frankly, I think that unless you find a group with really savvy, well-established professionals in it – these groups are totally ineffective for the amount of time and money that you are asked to invest in them. (OK, I can just see the flood of emails on this one from people determined to prove otherwise!)

    Finally, remember that depending on your business and who your clients are, your best place to network could be a golf-club membership and weekly round of golf. Or a monthly first class flight from one major city to another. And don’t overlook people who already have you as a client. Hey, I stumbled upon an entirely new niche, simply because my daughters needed braces!

    Step nu

    For Ongoing Success, Make Marketing a Habit
    Make Marketing a Must, Not a MaybeWhen business is booming, it’s easy to put marketing on the back burner. Why focus attention on getting new customers when you already have all you can handle? The reason is simple: when things slow down, you want to have new clients in the pipeline. Make marketing part of your habit. The most efficient way to do this is to create structure around your marketing efforts. Here are some tips: 1. Make time for marketing: In your calendar, schedule time each week for your marketing and sales activities. It could be an hour every other day, or a chunk of time on one day of the week. Don’t make this time optional – honor this slice of your week as a time devoted to moving your business forward. 2. Marketing is a mindset: You never know when an opportunity to help someone out with your services/products will arise. Always be prepared to speak enthusiastically about what your company does. Once you get used to this way of thinking, it’s easy to communicate your company’s value without being pushy. 3. Develop a marketing system: Do what makes sense to you – you can create a simple spreadsheet, make notes in your planner, or sketch out activities on a large flipchart sheet o
    organized by your local Chamber of Commerce or other, privately owned groups. While probably the most popular, these can often be a “total mixed bag”, and unless you have a solid plan to “penetrate” the group fast and position yourself as a highly visible COI (more on that later) you’ll be terribly disappointed with results you get from such groups.

    Lead Exchange Groups. These typically allow only one person in each profession and meet regularly only for the sole purpose of exchanging leads with each other. While groups composed of well established professionals can be really effective in cross promoting each other’s businesses, in most lead-exchange groups there just two or three people that end up giving and getting most referrals – and everyone else just isn’t getting it.

    Frankly, I think that unless you find a group with really savvy, well-established professionals in it – these groups are totally ineffective for the amount of time and money that you are asked to invest in them. (OK, I can just see the flood of emails on this one from people determined to prove otherwise!)

    Finally, remember that depending on your business and who your clients are, your best place to network could be a golf-club membership and weekly round of golf. Or a monthly first class flight from one major city to another. And don’t overlook people who already have you as a client. Hey, I stumbled upon an entirely new niche, simply because my daughters needed braces!

    Step nu

    Customer Feedback - A Secret Business Weapon
    Have you ever got feedback from your customers about your products and services?If you did - What did you do with this feedback?Today I will show you how customer feedback can help you to improve your products and services and thus stimulate more sales.The other day Mary, one of my customers purchased some of my business tools to help her train some of her staff members back at her office. Yesterday I gave her a courtesy call to see how she was getting on. Strangely enough, she was having a bit of difficulty getting started with one of my tools but was too busy to call me; I managed to correct the issue in two minutes on the phone with her. Mary was extremely pleased and placed new orders for more products. I let Mary know that I valued her as a customer and that I cared enough to actually call her.What have we learnt here? My calling Mary not only prevented a very small problem becoming a big problem (possibly resulting in a refund and an unhappy customer) but also the generation of another sale. I am not saying that you will always get another sale this way but you will also most surely improve your business to customer relationship.Always get feedback from your customers and use this to help improve your services to t
    – and everyone else just isn’t getting it.

    Frankly, I think that unless you find a group with really savvy, well-established professionals in it – these groups are totally ineffective for the amount of time and money that you are asked to invest in them. (OK, I can just see the flood of emails on this one from people determined to prove otherwise!)

    Finally, remember that depending on your business and who your clients are, your best place to network could be a golf-club membership and weekly round of golf. Or a monthly first class flight from one major city to another. And don’t overlook people who already have you as a client. Hey, I stumbled upon an entirely new niche, simply because my daughters needed braces!

    Step number three is to prepare your ABC - and that stands for Audio Business Card™.

    People judge you by their first impressions of you. And if what you say to them in the first few seconds isn’t clear, compelling and memorable – well, you’ll just slip into oblivion like dozens of others we run into every day and then quickly forget them.

    I bet you took at least a few hours, if not a few days, to design your printed business card. But did you take at least 15 minutes to develop and practice your ABC?! I bet not!

    Teaching you how to develop a good ABC is a subject for whole new lesson, but here is just the gist of what works and what doesn’t.

    Don’t say: Your title, like “I’m the president of Blah, Blah, and Blah, Inc” - boring! Your label, like “I’m a consultant” – OK, good for you, now tell me “what do you do”? Where you live and work – I’ve never met anyone who’s hired me because of my street address! How long you’ve been in business – people really don’t care if I stepped off the boat yesterday, or if I’ve lived here my entire life. All they want to know is – if and how I can help them.

    Do say:

    Who your ideal clients are. What are their biggest problems you solve for your clients. How your clients are better off as a result of working with you. How to best start benefiting from your services right away (more on that in a moment)

    This is really a critical skill. If you don’t know how to create magnetic first impressions and don’t have an effective Audio Business Card – don’t bother leaving your office. Your getting any business from networking will be purely accidental, and your chances for landing a new client or referral are as good as those of being struck by a lightning – if you catch my drift.

    Step number four is positioning. Simply put, most people in the networking environment are prospecting – looking for potential clients. Positioning is about reversing this process – allowing potential clients to FIND YOU. It’s a big difference when you have people coming to you versus you chasing them.

    There is an entire process I teach my clients around this concept. And it starts long before you even show up for any meeting. It’s not hard to do. With a bit of cleverness, and some advanced planning, anyone can do it.

    Step number five is about preparing bait. You must have Attraction Tools™ in place. Finding clients is a bit like going fishing. You may love strawberries, but you would never put a strawberry on a fishing hook and throw it in the water because fish don’t like strawberries. So you have to think about what kind of bait your audience likes and prepare that bait.

    When I first got started I quickly build a database of over two thousand subscribers to my newsletter, simply by offering an attractive bait, and promoting it effectively by turning my printed business card into an advertising billboard.

    Step number six is about meeting COI and becoming a COI – or a

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