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Hub You - Basic Principles Make You A Smarter Negotiator
A study of how a properly designed and executed Technician Incentive Program can reward your dealership with benefits beyond what you intended and how it is so important to the success of your service departmentBenefits of a well designed plan If you don’t have an effective Technician Incentive Plan in place you are missing out on one of the most powerful tools in your management arsenal to drive a high performance service department. Technician Incentive Plans, or TIPs for short, can be so powerful they can drive behavior far beyond what you might expect from an incentive plan. And if you already have one, maybe it is time for a tune-up to make sure your TIP is driving the behavior you need to develop a profitable service department and accurately reflect your dealership’s current priorities and initiatives. Incentive plans have a shelf life and need to be kept fresh to remain effective. Just because it worked last year, or five years ago, doesn’t mean it will work this year or next.Let’s take a look at some of the benefits of a well designed and executed TIP. First of all, and maybe the most important, is to reward your best technicians. Let’s face it, top technicians are in high demand and you can probably ill afford to lose one who already knows your product and your customers. Your TIP should reward top techs so that they will be “appreciated” and not be looking for jobs with your competition. If your TIP only does that one thing, it will probably be successful. But a good TIP will go far beyond that initiative.One sign that we often see in a struggling service department is a high turnover of technicians. This affects the quality of work being performed and increases training costs and lowers technician efficiency. A good TIP will give techs a reason to stay, not just your top techs, but your mid-level techs as well. Retention will improve with an effective TIP. When recruiting new technicians, a TIP can give you an edge that your competitors may not be able to offer. Highly qualified recruits, no matter what the experience level, are always impressed by and attracted to a company that offers an incentive for doing good work. And that is usually the type of new hire you want anyway.For any service department to be profitable they must pay attention to and drive a high
Over time, the use of lasers for various types of cutting jobs has increased several times over. Today, laser cutting instruments and systems are being used in many types of industrial laser cutting jobs.Industrial laser cutting is popular with various precious metal cutting industries, as it allows the precious metal to be cut with high precision. This process results in minimal wastage of precious metals. The precise cut also ensures quality work.Industrial laser cutting has gained popularity because of its many benefits. Both small and large parts can be cut at reasonable cutting speeds while maintaining very high quality standards. The cutting can be done without the need for repeated passes. The laser cutting width can also be kept at a minimum, even as little as 20 microns in fine sheet material. This ensures very small radii and results in excellent and crisp cutting, even in the smallest of instruments or components.Lasers also have high repetition rates and high speed. This means that they have an excellent edge over any other cutting method. Good quality and high speed is a combination that makes good commercial sense. Also, the edges cut by lasers have minimum burr, which means that there is hardly any post-processing work required. Besides this, the laser can also be personalized to suit industrial cutting needs.Apart from this, industrial laser cutting also involves engraving on various systems. This means that industrial laser cutting can also be used for designing purposes.Most industrial laser cutting involves the cutting of plastic, wood, and metal. However, with the use of lasers growing by the day, industrial laser cutting is seeing many new applications being introduced every day. It is also advisable for any industry that uses other cutting instruments, to shift to industrial laser cutters because of the ease, convenience, and versatility that they offer.
Get the Other Side to Commit First
Power Negotiators know that you're usually better off if you can get the other side to commit to a position first. Several reasons are obvious:
The less you know about the other side or the proposition that you're negotiating, the more important the principle of not going first becomes. If the Beatles' manager Brian Epstein had understood this principle he could have made the Fab Four millions more on their first movie. United Artists wanted to cash in on the popularity of the singing group but was reluctant to go out on a limb because United Artists didn't know how long the Beatles would stay popular. They could have been a fleeting success that fizzled out long before their movie hit the screens. So they planned it as an inexpensively made exploitation movie and budgeted only $300,000 to make it. This was clearly not enough to pay the Beatles a high salary. So United Artists planned to offer the Beatles as much as 25 percent of the profits. The Beatles were such a worldwide sensation in 1963 that the producer was very reluctant to ask them to name their price first, but he had the courage to stay with the rule. He offered Epstein $25,000 up front and asked him what percentage of the profits he thought would be fair. Brian Epstein didn't know the movie business and should have been smart enough to play Reluctant Buyer and use Good Guy/Bad Guy. He should have said, "I don't think they'd be interested in taking the time to make a movie, but if you'll give me your very best offer, I'll take it to them and see what I can do for you with them." Instead, his ego wouldn't let him play dumb, so he assertively stated that they would have to get 7.5 percent o
Salary and Benefits NegotiationOne of the most difficult aspects of job searching for many people, especially those who are just starting out or who are making a mid-career change, is actually the salary and benefits negotiation aspect. This is true partly because some people are just naturally uncomfortable with negotiation in general and also because they may not feel knowledgeable enough about the job market to be able to effectively negotiate for better pay and benefits. In other cases, certain job seekers may not feel confident enough about their talents and skills in order to attempt salary and benefits negotiation.For the most part, employers expect that there will be some negotiation regarding salary and benefits packages. Today, this tug of war has become somewhat of a game where both sides take pride in honing their skills. In a small number of cases, employers have absolutely no room to maneuver regarding the salary and benefits they offer and therefore negotiation will not be effective. That said, however; you will never know unless you ask and give negotiation a try.If you are unsure how valuable your own particular skills and experience are to the current job market it is worth it to take the time to perform some research. A number of job market and labor statistics are now available on-line to help you determine just exactly how valuable you are to a current or prospective employer. The figures are generally listed according to low, average and high; depending on the area of the country in which you live and the exact amount of experience you possess.Individuals who are a little on the shy side and feel uncomfortable with trying to negotiate for a higher salary and benefits package can work out some of their anxiety by practicing with friends and relatives. It can be quite helpful to write out a sample script ahead of time so that you can work your way through it as you take a practice run. Take a look below at one way in which a salary and benefits negotiation might be handled:Ms. Employer: “I’m really impressed with your skills and experience. We would like to offer you the position at a starting salary of $45,000 per year.”Mr. Job Seeker: “Thank you. I’m excited at the prospect of working for Rutherford Enterprises, however; my salary needs at the $55,000 level. A
The less you know about the other side or the proposition that you're negotiating, the more important the principle of not going first becomes. If the Beatles' manager Brian Epstein had understood this principle he could have made the Fab Four millions more on their first movie. United Artists wanted to cash in on the popularity of the singing group but was reluctant to go out on a limb because United Artists didn't know how long the Beatles would stay popular. They could have been a fleeting success that fizzled out long before their movie hit the screens. So they planned it as an inexpensively made exploitation movie and budgeted only $300,000 to make it. This was clearly not enough to pay the Beatles a high salary. So United Artists planned to offer the Beatles as much as 25 percent of the profits. The Beatles were such a worldwide sensation in 1963 that the producer was very reluctant to ask them to name their price first, but he had the courage to stay with the rule. He offered Epstein $25,000 up front and asked him what percentage of the profits he thought would be fair. Brian Epstein didn't know the movie business and should have been smart enough to play Reluctant Buyer and use Good Guy/Bad Guy. He should have said, "I don't think they'd be interested in taking the time to make a movie, but if you'll give me your very best offer, I'll take it to them and see what I can do for you with them." Instead, his ego wouldn't let him play dumb, so he assertively stated that they would have to get 7.5 percent
Custom packaging is a special packaging based strictly according to the product. Sometimes it is done by hand, and sometimes it is done according to a vendor's specs. The product’s fragility, perishability, volume and weight are considered in custom packaging.It contains all the relevant details about the product, like the product’s name, manufacturer’s name, and batch number. It also contains the manufacturing date, expiration date, composition of the product and the materials used in manufacturing the good.Custom packaging not only lists details about the products, but also protects the products from sensitivity to light, temperature, air, moisture, and chemical reactions. For example, food products are packaged in such a way as to slow down spoilage and prevent physical damage and exposure to impurities.In custom packaging, the labeling on the packages should be easy to print and to affix. Custom packaging offers a complete range of products and services per the requirements of the customers. Custom packaging is very important to give an impact on consumers’ buying decisions and develop goodwill among the customers. The custom packaging products include multipurpose bags and boxes, and eye-catching labels.Packaging with intense graphics creates product appeal. For better custom packaging, teams of packaging consultants appraise the customer’s wants and make their design accordingly. These special teams keep an eye on all the details of the product and try to find out whether it needs interactive packaging to pique the consumer’s curiosity. All the details are minutely observed and carefully considered at the time of custom packaging.
Money making ideas are more fun to dream up than to follow through on, so I'll keep on dreaming and let the reader be the entrepreneur. Here are the latest ideas for businesses, services and products that might make some money for those who want to lead the way.1. Market search dogs directly to the public. Dogs work for police departments and search-and-rescue squads, but why limit them to these? Perhaps people would pay to have a dog find lost items, or track lost people that the police have given up trying to find. They could even be used to find lost pets. A deer hunter might pay for this service when he knows the deer he shot will die, but can't find the body.2. Phones with locators. Give your child a cell phone that has a modified GPS unit in it. Anytime you call the phone, it transmits the location back to you, and plots it on the map in your phone. You can tell if a teenager is lying about where they are. You can also use it to locate smaller children who are lost.3. A locator system for the blind. Install small transmitters at all major intersections. These would announce where they are ("Corner of Sixth and Munson.") on a designated frequency. Blind people could then buy a receiver that fits over their ear, and push a button at any intersection to verify where they are. Additional information could be added, such as what stores are nearby and in what direction.4. Desert parasailing. You have probably seen the parasails that are pulled behind boats. Why not do this in open desert areas as well? The customer would ride a parasail into the sky, pulled behind a car. There may be a few safety concerns, but many people would gladly pay for a ride in the sky above the desert landscape.5. List selling. Would someone pay $3 for a list of the best restaurants in Chicago? How about for a list of 30 ways to save money on insurance, or 100 ways to lose weight. These would be simple lists to compile, and if sold online as downloads, would cost almost nothing to produce. A website that sold just these simple lists at a low price might not need to even offer refunds. This could be a very simple business.6. Bicycle boom box. You may have seen kids riding bicycles with one hand on the handlebars and the other holding a radio or CD player on their shoulder. Why not make a radio/CD player that
There are so many promises out there on the Internet today and a great number of them do offer the possibility of making a lot of money. The problem with the Internet is the size of the Internet, not the content. Like I said, most of the programs that are out there do offer money making potential, but when people market these programs and resources they use the jam packed Internet as there main advertising medium.I will say this, there are some great advertising opportunities out there, but they are not in the places that most people might expect. First of all ask yourself this question. Out of all of the people that you know, how many of them are involved in network marketing? The answer to this question is why the Internet is still a ground floor opportunity. Everyone has a Network of people around them.Now I am not saying to spam your friends and family. You do not want to be one of those people who is constantly pitching your opportunity. You do however want to make it known that you do have an opportunity available. Do this in a way that is not intrusive. Be short and to the point. Send them to your website and let it market your idea for you.Now aside from friends and family, how many people are in your community or the next big city closest to you? You can post an ad in most local newspapers for under $30.00 Make an ad like this. “Start Your Own Home Business for FREE” Below this add your phone number and your website information..Make sure you have a short and concise website. You must acquire the necessary tools to make this happen and contrary to what you might be thinking, it does not take a lot of money to do this. You MUST have your own domain name if you want to have a successful Internet business.If you are promoting affiliate programs with down lines, promote the programs that are free to join. Programs that are free to join market actual products and services that have value. These companies are more than happy to let you sell their products for free. A legitimate company is not going to make you pay to sell their products.Promote all of the programs that have down lines on one page of your site and all of the products and services that are offered thru these companies on another page of your site. That way you can send two different demographics of people to two
If both sides have learned that they shouldn't go first, you can't sit there forever with both sides refusing to put a number on the table, but as a rule you should always find out what the other side wants to do first.
Act Dumb, Not Smart
To Power Negotiators, smart is dumb and dumb is smart. When you are negotiating, you're better off acting as if you know less than everybody else does, not more. The dumber you act, the better off you are unless your apparent I.Q. sinks to a point where you lack any credibility. There is a good reason for this. With a few rare exceptions, human beings tend to help people that they see as less intelligent or informed, rather than taking advantage of them. Of course there are a few ruthless people out there who will try to take advantage of weak people, but most people want to compete with people they see as brighter and help people they see as less bright. So, the reason for acting dumb is that it diffuses the competitive spirit of the other side. How can you fight with someone who is asking you to help them negotiate with you? How can you carry on any type of competitive banter with a person who says, "I don't know, what do you think?" Most people, when faced with this situation, feel sorry for the other person and go out of their way to help him or her.
Do you remember the TV show Columbo? Peter Falk played a detective who walked around in an old raincoat and a mental fog, chewing on an old cigar butt. He constantly wore an expression that suggested he had just misplaced something and couldn't remember what it was, let alone where he had left it. In fact, his success was directly attributable to how smart he was-by acting dumb. His demeanor was so disarming that the murderers
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