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    Advertising; Delivering the Message Part of Marketing
    So often we hear marketing consultants and marketing book authors, which are a dime a dozen for the most part; say that Advertising is a Method to Communicate to the Customer Information About Your Product or Service. Sure that is one of the many ways in Marketing to reach your customer and most people who have been in business for quite a while, know that the multiplicity affect is a much better approach.For instance if you have a back board ad at the little league field then that is a smart thing to do, sponsoring a prize a bingo night is brilliant and a little advertising in the right places can go a long way indeed. The real trick is to get the most
    udience, you can set the objective for your postcard marketing campaign. Ask yourself, "What do I want to happen as a result of sending my postcards?"

    Here's the key to this step. Don't ask your postcards to do more than they're capable of doing. For example, don't use postcards to try and convince recipients that you offer superior service. That's a common mistake, and it's too much to ask of an 8"x5" piece of card stock.

    "Superior service" cannot be conveyed through a postcard. It can only be conveyed through a working relationship.

    So let's scale back the objective until w

    Customer Service Strategies for Car Washes
    The carwash business is all about customer service and without good customer service you can expect that no customers will ever come back again. If you do a lousy job on someone's car then obviously they are not going to be in any hurry to bring their car back to you next time and pay between $8 for a basic wash up to $20 for the executive deluxe special.Without good customer service, fewer customers will go for add-ons and extras such as an oil change or perhaps an automotive detail. How do you give good customer service at the carwash? Well, you have a Greeter who personally talks with each customer who comes in and finds out exactly what they want o
    If you've been practicing real estate for any length of time, you've encountered postcard marketing in some form or fashion.

    Real estate agents use postcard marketing (also known as direct mail marketing) for a number of reasons. Among other things, postcards are cost-effective, versatile and targeted.

    But the purpose of this article is not to tell you why you should use postcards to market your services. The purpose of this article is to address the "how" of postcard marketing.

    To be exact, this article will show you how to use postcards to outperform the competition and increase your ROI. Now that I've made a huge promise to you, let me deliver the goods:

    Step 1 — Identify Your Audience
    When creating your postcard message, start by identifying your audience. This is a critical step because the rest of the process depends on it. To identify your core audience, you simply have to ask yourself a series of questions.

    Here's an example of how your Q&A might go:

    1. What area do I want to represent? Happy Town, Vermont.

    2. Am I focusing on buyers or sellers? Buyers.

    3. Any particular type of buyer? First-time buyers.

    4. Where might I find them? Apartments. Perhaps living with relatives in the area.

    5. What's important to them? Learning about the home-buying process.

    6. What else is important to them? Finding an agent they're comfortable with.

    Step 2 — Create Your Audience Statement
    When your list is complete, you should be able to combine the answers into a paragraph. This paragraph is your audience statement, and it will help you set your postcard marketing objectives (Step 3).

    Here's what the audience statement might look like from the example above:

    "I want to reach people looking to buy their first home in Happy Town, Vermont. Being first-time buyers, they probably live in nearby apartments or with relatives (so I should send my postcards to homes and apartments in my farm area). These people will want to learn about the home-buying process in order to feel more comfortable with it."

    You're probably starting to see the value of an audience statement. In fact, you might even have ideas popping up on how to connect with such an audience. And that leads us to our next step...

    Step 3 — Determine Your Objective
    Now that you know your audience, you can set the objective for your postcard marketing campaign. Ask yourself, "What do I want to happen as a result of sending my postcards?"

    Here's the key to this step. Don't ask your postcards to do more than they're capable of doing. For example, don't use postcards to try and convince recipients that you offer superior service. That's a common mistake, and it's too much to ask of an 8"x5" piece of card stock.

    "Superior service" cannot be conveyed through a postcard. It can only be conveyed through a working relationship.

    So let's scale back the objective until we

    Choosing and Using Your Desk
    Whether you are working at home or in the office, your desk is a major key to reducing stress and improving productivity. Make sure that it is not only a place you can function efficiently, but just as important, a place you like to be! A functional desk that is ugly can be as much of a deterrent to productivity as a beautiful desk that is not functional. I have spent nearly twenty years with people at their desks. One thing has become vehemently clear. Your desk can be your greatest enemy or your best friend. Take a good look at your desk. How does it make you feel? Are you comfortable there? Can you do what you need to do there easily? How does it look to oth
    rease your ROI. Now that I've made a huge promise to you, let me deliver the goods:

    Step 1 — Identify Your Audience
    When creating your postcard message, start by identifying your audience. This is a critical step because the rest of the process depends on it. To identify your core audience, you simply have to ask yourself a series of questions.

    Here's an example of how your Q&A might go:

    1. What area do I want to represent? Happy Town, Vermont.

    2. Am I focusing on buyers or sellers? Buyers.

    3. Any particular type of buyer? First-time buyers.

    4. Where might I find them? Apartments. Perhaps living with relatives in the area.

    5. What's important to them? Learning about the home-buying process.

    6. What else is important to them? Finding an agent they're comfortable with.

    Step 2 — Create Your Audience Statement
    When your list is complete, you should be able to combine the answers into a paragraph. This paragraph is your audience statement, and it will help you set your postcard marketing objectives (Step 3).

    Here's what the audience statement might look like from the example above:

    "I want to reach people looking to buy their first home in Happy Town, Vermont. Being first-time buyers, they probably live in nearby apartments or with relatives (so I should send my postcards to homes and apartments in my farm area). These people will want to learn about the home-buying process in order to feel more comfortable with it."

    You're probably starting to see the value of an audience statement. In fact, you might even have ideas popping up on how to connect with such an audience. And that leads us to our next step...

    Step 3 — Determine Your Objective
    Now that you know your audience, you can set the objective for your postcard marketing campaign. Ask yourself, "What do I want to happen as a result of sending my postcards?"

    Here's the key to this step. Don't ask your postcards to do more than they're capable of doing. For example, don't use postcards to try and convince recipients that you offer superior service. That's a common mistake, and it's too much to ask of an 8"x5" piece of card stock.

    "Superior service" cannot be conveyed through a postcard. It can only be conveyed through a working relationship.

    So let's scale back the objective until w

    The Forgotten Customers
    Driven by an ad offering a 40% savings on a much needed piece of office equipment I ventured to the store. I found what I was looking for but it did not appear to be on sale. I asked the nearest employee if the item really was on sale; he promptly went to ask the manager. It was very apparent by the animated discussion that ensued that the manager was not thrilled with the inquiry and upon his return, the employee apologetically advised me that the item was indeed 40% off.On my way out of the store (with the item) I came across the manager who made a point of telling me that his stock person had messed up the display, but that the employee who helped me
    here might I find them? Apartments. Perhaps living with relatives in the area.

    5. What's important to them? Learning about the home-buying process.

    6. What else is important to them? Finding an agent they're comfortable with.

    Step 2 — Create Your Audience Statement
    When your list is complete, you should be able to combine the answers into a paragraph. This paragraph is your audience statement, and it will help you set your postcard marketing objectives (Step 3).

    Here's what the audience statement might look like from the example above:

    "I want to reach people looking to buy their first home in Happy Town, Vermont. Being first-time buyers, they probably live in nearby apartments or with relatives (so I should send my postcards to homes and apartments in my farm area). These people will want to learn about the home-buying process in order to feel more comfortable with it."

    You're probably starting to see the value of an audience statement. In fact, you might even have ideas popping up on how to connect with such an audience. And that leads us to our next step...

    Step 3 — Determine Your Objective
    Now that you know your audience, you can set the objective for your postcard marketing campaign. Ask yourself, "What do I want to happen as a result of sending my postcards?"

    Here's the key to this step. Don't ask your postcards to do more than they're capable of doing. For example, don't use postcards to try and convince recipients that you offer superior service. That's a common mistake, and it's too much to ask of an 8"x5" piece of card stock.

    "Superior service" cannot be conveyed through a postcard. It can only be conveyed through a working relationship.

    So let's scale back the objective until w

    Is Hard-Hitting Advertising Effective?
    Many years ago I attended a seminar about advertising. The guest speaker was a well-known advertising copywriter from Chicago. He quoted his favorite ad. "WANTED, WATCHDOG.ONE THAT BITES."That just about sums up my feelings about advertising. I simply am not switched on to hard-hitting advertising which is full of exaggerations, half-truths and the like. It takes much more than that to convince me to want to buy the product.That Watchdog ad is straight to the point. Somebody wanted a dog that will actually do the job properly. Simply stated, concise and descriptive. Nothing more needed to be said.Selling is a tricky business. Advertising is
    people looking to buy their first home in Happy Town, Vermont. Being first-time buyers, they probably live in nearby apartments or with relatives (so I should send my postcards to homes and apartments in my farm area). These people will want to learn about the home-buying process in order to feel more comfortable with it."

    You're probably starting to see the value of an audience statement. In fact, you might even have ideas popping up on how to connect with such an audience. And that leads us to our next step...

    Step 3 — Determine Your Objective
    Now that you know your audience, you can set the objective for your postcard marketing campaign. Ask yourself, "What do I want to happen as a result of sending my postcards?"

    Here's the key to this step. Don't ask your postcards to do more than they're capable of doing. For example, don't use postcards to try and convince recipients that you offer superior service. That's a common mistake, and it's too much to ask of an 8"x5" piece of card stock.

    "Superior service" cannot be conveyed through a postcard. It can only be conveyed through a working relationship.

    So let's scale back the objective until w

    How To Start Your Own Home Business
    Why work for someone else and commute to an office daily when you can establish you very own business right in the comforts of your home? This would mean flexible hours for working, lesser expense on traveling to and from work and no boss to nag you everyday.Imagine person “A” working as a sales employee of Company XYZ. Person “A” works up to the wee hours of the morning just so he can sell advertisement space worth at least a million for the smallest size. When the sale goes through, he gets $20 worth of commission. Person “A” here enriches Company XYZ through his efforts but he only gets his base pay plus the $20 rcommission---all that for the mi
    udience, you can set the objective for your postcard marketing campaign. Ask yourself, "What do I want to happen as a result of sending my postcards?"

    Here's the key to this step. Don't ask your postcards to do more than they're capable of doing. For example, don't use postcards to try and convince recipients that you offer superior service. That's a common mistake, and it's too much to ask of an 8"x5" piece of card stock.

    "Superior service" cannot be conveyed through a postcard. It can only be conveyed through a working relationship.

    So let's scale back the objective until we find something that (A) gives the postcard a more realistic task, (B) follows a more natural sales progression, and (C) capitalizes on known consumer behavior.

    Let's use our postcards to generate a response from recipients.

    Now that's something a postcard can handle — especially if you create a compelling message with a strong offer. And since we know from statistics that most consumers end up choosing the first real estate agent they contact, we're capitalizing on known consumer behavior.

    Following our first-time buyers example, maybe we will promote a free home-buying seminar to generate interest and response. After all, anyone can benefit from a home-buying seminar — but especially those who've never bought a house before.

    Step 4 — Conduct Your Mailing
    This step will vary depending on your audience and your objective. But you've done the most important parts already. You've determined your audience. You've identified what it is you want your audience to do. And you even have some ideas on how to motivate them in that direction.

    Continuing our first-time buyers example, this step might involve sending a postcard that promotes a free home-buying seminar.

    Step 5 — Evaluate Your Response Rates
    Make sure you have some way to track the responses you get back from each mailing. This will allow you to compare one postcard message to another to see which one performs better.

    In the first-time buyer example, this could be as simple as tracking the number of RSVPs, or asking people in the seminar how they heard about it. Record the number of people who attend the seminar as a direct result of the postcard, and you've measured your response rate.

    Armed with this information, you can experiment with other versions of the postcard to see which one performs or "pulls" the best.

    Conclusion
    There you have it — a structured and logical approach to postcard marketing. Identify your audience. Create your audience statement. Determine your objective. Conduct your mailing. Evaluate the response. Five easy steps!

    And here's a step that will follow automatically — succeed.

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