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Payment Processing
Are you fond of using your credit card to make purchases in your favorite store? As far as you are concerned, the store cashier or your waiter just gets your credit card and swipes it on their little machine that produces a receipt for you to sign. At the end of the day, as long as there are no discrepancies with the statement of account produced by the credit card company and what you actually spent, you be at peace and you can rest easy.There are actually a lot of steps that take place when you make a transaction in your credit card.The sales person in the store first computes the tot

3. Product and plenty of it! Ensure that your product is delivered and presented well. Do not allow for empty shelves. Ensure that product is steamed, priced and hung and merchandised. Ensure that product has depth and breadth. An empty store does not give a good first impression. (If deliveries are slow, do not, I repeat, do not open yet. Wait until your store is well-stocked before you have a grand opening.) Do you have lots of signage? Remember that signage is a silent salesperson.

4. Is your s

Job Security Trends: Why Are People Changing Jobs?
Job Market TrendsFor the past decade it has been common knowledge that the average worker will no longer have the same lifetime job security that s/he had fifty years ago. Today’s workers are more likely to move between jobs, and to be involved in more projects and businesses over the course of their careers. Even in 1982 the average work-span for a worker at one job was 8 years. Why has the market tended towards shorter employment periods? Here are a few of the contributing factors: Gendered InfluencesA study in the United States using census data from 1973

Why does one business open with a great deal of fanfare and another with very little excitement? Chances are customers will eventually find the business that doesn’t have a successful grand opening, or will they? Wouldn’t you want to ensure that your grand opening is wildly successful and that lots of new customers visit your business? It can happen if you take the time to put as much effort and thought into the “Grand Opening Plan” as you did into the business plan. Set goals. You should have two primary goals - to increase traffic and to heighten awareness of your new business.

Here are seven tips that your new business can implement to create a successful grand opening:

l. Plan, plan, plan. You cannot expect to open the doors and customers to follow. Choose a date that is good for your business. Do not find out that your potential customers are attending the local fair the same day that you opened, or worse, that your competitor has one-upped you and held a sale that day. Let the media tell the world that you are open for business. Let your neighbours and fellow business owners know that you have arrived. Give them an invitation to your grand opening. Ensure that you have lots of parking that day, perhaps a parking attendant to smooth the way. Do you have a greeter? Will the invitations be mailed out in time? Do you have back-up if the computer goes down? Have you trained your staff? Have you used the caterer before? Will there be name tags for local dignitaries? Are your window displays exciting? Do not overlook any detail. Details count! Attention to detail reflects on your business.

2. No missteps! You only get one chance to impress your customers. Iron out all the missteps and problems before you open the doors. Think about holding your grand opening a few weeks after you have opened the doors for business. Customers are brutally frank and honest and they will NOT return if they are not impressed. If you do not remember anything else, remember this: Your business gets one opportunity only! Wow them!

4. Is your st

Are Ethics Important For Professional Accountants?
Ethics in professional accountancy are of utmost importance. Now as the business and financial world is adopting international accounting and auditing standards, it is becoming all the more necessary to adhere to certain Code of Ethics prescribed by international and national accountancy bodies. Before arguing in favour of the topic, let’s have a look at some basic concepts:ProfessionA profession is an occupation that requires extensive training and the study and mastery of specialized knowledge, and usually has a professional association, ethical code and process of certification or

- to increase traffic and to heighten awareness of your new business.

Here are seven tips that your new business can implement to create a successful grand opening:

4. Is your s

Change, Growth And The Life Cycle (2)
... According to Erikson, each stage has a development task and a person should resolve this task before he can move forward to a next phase ... Alexander writes: "Consider the case of a young couple and their new born child. The child “depends” on the parents to give the care and love that is required to resolve the conflict of trust that goes with infancy. But simultaneously, the child gives the parents the experience of raising and bearing, which helps them to meet their conflict of generativity, unique to adulthood."This is why Alexander -- an Architect -- uses this theory of

you are open for business. Let your neighbours and fellow business owners know that you have arrived. Give them an invitation to your grand opening. Ensure that you have lots of parking that day, perhaps a parking attendant to smooth the way. Do you have a greeter? Will the invitations be mailed out in time? Do you have back-up if the computer goes down? Have you trained your staff? Have you used the caterer before? Will there be name tags for local dignitaries? Are your window displays exciting? Do not overlook any detail. Details count! Attention to detail reflects on your business.

4. Is your s

Great Managers Attract (and Keep) Great Talent
Widespread research suggests that people do not leave organizations; they leave their managers. The implication of this finding is that managers who are respected and seen as supportive of the people who work with them are indispensable to successful organizations. Without them, competent people may leave their current organization in search of better treatment. The resultant costs of recruitment, engagement and subsequent retention can be enormous. Less tangible are the indirect costs associated with the loss of corporate intelligence and the impact on morale.I ask participants in management

verlook any detail. Details count! Attention to detail reflects on your business.

4. Is your s

The Benefits of Scenario Based Training
The world that people live and work in is complex. The behaviours and skills required to solve a simple problem are always multi-dimensional. And yet much, or indeed most, training developed and executed in corporate training programmes are linear in nature. This mismatch between the real world and the training world makes it a certainty that organisations are wasting their training dollar.Even at the simplest level of required knowledge acquisition the old fashioned “chalk and talk”, where a trainer interacts with the audience in one direction with a frightening array of slides, t

4. Is your staff trained and knowledgeable? Allow your employees to have ample opportunity to handle the product and become familiar with your merchandise. Have you trained the staff on the cash register and computer? Are they efficient at handling debit and credit purchases? Are they familiar with the supplier manuals? Do your employees know the store’s policies? Can they handle store refunds with ease? Can they handle a complaint with confidence? Do you feel they are your “goodwill ambassadors?”

5. Capture customer information to create a mailing list. Whether you have a computer or a guest registry on the counter, ensure that you are capturing the names and addresses of your customers. Because of privacy laws, ensure that there is a sign that says “Would you like to join our mailing list?” You can also hold a draw for a grand prize or tickets to a concert (make the prize fit the business) and capture names and telephone numbers.

6. Invite the customer to return. Gift cards, loyalty cards, appreciation cards, discount cards, birthday clubs, book clubs, and newsletters – they all work to entice the customer to return. Make it easy for the customer to join, and most importantly, make it fun.

7. Alert the media. Send out press releases. Hang a banner outside your store, ribbons on the lamp posts, flashing signs around town, catchy tunes on the radio, or ads in the paper. Send out postcards – copy an image of your product (with permission, of course) on one side of the card and on the other side, invite the customer to join your celebrations. Do not expect that customers will come unless they know you have opened for business. Just keep in mind that all of your advertising must reflect the image of your business.

A successful grand opening can make a huge impact on your business and not just for the short-term, but for the long-term as well. A successful grand opening can create a buzz in the business community, in the media, and with your customers. A successful grand opening can reward your business with credibility and hei

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Employees need to have the most effective communication directed at them to ensure they deliver. Yet managers in business and organisations so often fail to grasp the basics. These Ten Tips will help you to get the message across the most effectively...

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