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Hub You - A Tricky Supervision Challenge
When the once-successful, top-flight executive loses momentum and no longer performs to potential, the questions to be asked are "Why?" and "What now?" As the once-effective manager begins to flounder or derail, these very same questions must be considered.Statistics show that a full third of senior executives ultimately fail. Often the unseen causes stem from psychological blind spots, areas of weakness that others can see all too clearly. Chances are good that you've got folks like this in your organization. Who doesn't know people with one or more of the following difficulties?1. He lacks effective people skills - he's too abrasi
Now that sounds like picking the winning horse or the lotto ticket; business can resemble both when making your choices. With over fifty percent of people wanting to work in the home and the other fifty percent would if they could figure it out.What is there to figure out? First of all, with the advent of the Internet and the ever changing technology alongside of the change of the brick and mortar businesses there is such a quandary. Depending on whether you are just beginning your adult life, mid life, or even looking at retirement, the choices can be staggering.Let’s look at the choices as though you are seeking a change in your life
Ellen, the manager of a rehabilitation hospital unit, was discussing her frustration in supervising one of her social workers. Ellen would much rather help Angelique be successful at her job than to fire her, but things have not been going well. “When I give her a direction, she says she understands, but then she acts as if she can do just as she pleases.”
Angelique has been on the unit for a year and a half, but Ellen has only been supervising her directly for a few months. Ellen’s frustration began when she noticed the social worker’s frequent absences.
“She is on a salary, and has some flexibility, but she is expected to be here forty hours a week. She has been coming and going whenever she pleases. Despite my warnings she still refuses to consistently even tell me when she will be gone. When I placed a written reprimand in her file, she cri
You would have to be doing the modern day version of Rip Van Winkle to not be aware of the controversy Internet Social Networks are creating. Everything from MySpace and Facebook to YouTube and LinkedIn have gained in popularity over the past few years. These sites do serve a purpose and among other things provide their users with a sense of community often lacking in the brick and mortal world.These sites create the habit and practice of sharing, be it videos and music or friends, business connections and ideas. These sites reflect the general and specific tastes of their users. They reveal lifestyles and sensibilities, behavior patt
Ellen, the manager of a rehabilitation hospital unit, was discussing her frustration in supervising one of her social workers. Ellen would much rather help Angelique be successful at her job than to fire her, but things have not been going well. “When I give her a direction, she says she understands, but then she acts as if she can do just as she pleases.”
Angelique has been on the unit for a year and a half, but Ellen has only been supervising her directly for a few months. Ellen’s frustration began when she noticed the social worker’s frequent absences.
“She is on a salary, and has some flexibility, but she is expected to be here forty hours a week. She has been coming and going whenever she pleases. Despite my warnings she still refuses to consistently even tell me when she will be gone. When I placed a written reprimand in her file, she cr
Many years ago, when I was a young job-searching greenhorn, I ventured to New York City to take a bite out of the big apple of opportunity.When it came to finding a job in a crowded city of millions, I quickly learned that it’s much easier on one’s sanity to sign up with one of the many employment agencies which helps job seekers looking for work.I scoured the newspaper and found a large ad for one such well-known employment agency. True to their word, they promptly sent me off on several interviews – none of which I felt particularly comfortable at. Needless to say, I didn’t get any job offers.While nursing a cold, I decided I n
Angelique has been on the unit for a year and a half, but Ellen has only been supervising her directly for a few months. Ellen’s frustration began when she noticed the social worker’s frequent absences.
“She is on a salary, and has some flexibility, but she is expected to be here forty hours a week. She has been coming and going whenever she pleases. Despite my warnings she still refuses to consistently even tell me when she will be gone. When I placed a written reprimand in her file, she cr
Today’s high-tech world is deluged with more information than ever imaginable. In spite of all the promises of the paperless office, statistics show that exactly the opposite is happening. It is projected that by 2005 there will be 50% more paper than there was in 1995! Those who have tried the paperless solution find it has its own challenges. How many lunches have you missed because you were searching through files – never finding what you needed?Asking four basic questions will help you make decisions about how to manage the information in your office – whether it’s for paper or electronic files.1. What information do you really ne
“She is on a salary, and has some flexibility, but she is expected to be here forty hours a week. She has been coming and going whenever she pleases. Despite my warnings she still refuses to consistently even tell me when she will be gone. When I placed a written reprimand in her file, she cr
The power tools of today are not the same as the ones that were carefully placed on the pegboard near your grandfather’s workbench- they are actually quite far from it. Modern technology has made amazing advances in the simplest of features, including automatic shut-off, enhanced guarding and more resilient materials just to name a few. But one trait has come to be worth its weight in gold within the power tool industry, and that’s the owner’s manual.Today’s manuals not only have better graphics showing its users what each part of the device should look like (and what to do when it doesn’t), many individual manufacturers will have explicit di
I have even told her that she is inviting me to micro-manage her, but I am reluctant to cause her the embarrassment of having to punch the time clock, when none of the other workers at her level do that.”
As Ellen and I discussed the situation, I learned that Ellen was already micro-managing Angelique. Whenever they had a supervision session, Ellen was taking extra pains to make certain that Angelique understood exactly what hours she was expected to be on the unit. We both laughed at the absurdity of helping someone with a Master’s degree to read a basic time schedule.
When we looked at how Angelique had invited Ellen’s micro-management, it was obvious that Angelique was acting like a child who had not learned to respect limits and boundaries. Ellen was being invited to act as her parent. Ellen kept remind
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