Hub You - Business

10 Cheap Ways To Create Awareness For Your Healthcare Facility
Creating awareness for your healthcare facility, especially with little or no budget, can be a daunting task. New competitors, a lack of prior marketing, a poor reputation in the past and lack of funds are all reasons why your facility may be experiencing a decline in patients or a lack of growth.While a difficult task for any business, creating awareness for a healthcare facility

for this too...no problem, thinking that this is a pretty good solution. I wait for the machine to give me my receipt, an obvious assumption given how the first two steps went. Nope...wrong again. This time she wants me to drive to her and pick up my receipt, at which point she presses a button, lifts the gate, and I'm o

Six Sigma Certification - The Basics
Many questions arise in the minds of six sigma certification candidates. These questions range from the most strange to the most genuine concerns. There is a compelling need to explain things regarding the exam for the benefit of those who have questions but don’t know where to find the answers. Here is brief outline of a few fundamental questions that are frequently asked about Six Sigm

Here's a brief story I encountered while leaving Newark International Airport following a recent business trip. Hard to believe, but true.

After a long flight home from the West Coast, I took a short train ride to the long term parking facility, located my car (which is becoming more difficult with age it seems), and proceeded to the parking exit. Note that it's been a while since I've used the long term parking facility, as I normally use a car or taxi service, so I was largely unfamiliar with their new "high tech" customer solutions.

As I pulled up to the pay station (expecting the attendant to inform me of my charge), she immediately looked at me with the gaze of a very frustrated woman who's obviously done this before. In a short tone, she barked out an instruction suggesting that I had passed an automated ticket booth, from which I should have inserted my ticket and noted the charge. I complied with the instruction, quietly wondering why this woman was in the booth at all, given the fact that the machine and I pretty much had this thing licked. I concluded of course that she must be there to collect the money, so I proceeded to pay her. Not a good assumption as she pointed me back to the machine to insert my payment. OK, I get it, I interact with the machine for this too...no problem, thinking that this is a pretty good solution. I wait for the machine to give me my receipt, an obvious assumption given how the first two steps went. Nope...wrong again. This time she wants me to drive to her and pick up my receipt, at which point she presses a button, lifts the gate, and I'm on

Track Employee Output & Not Time
In many companies the HR department and Accounts love to have the salary of an employee deducted on the pay day based on their on-seat attendance time. This one is too harsh and especially for someone who has to sit facing the monitor continuously is a pain in the neck and eyes.At one place employers want to have every single possible check on their employees and keep looking

d proceeded to the parking exit. Note that it's been a while since I've used the long term parking facility, as I normally use a car or taxi service, so I was largely unfamiliar with their new "high tech" customer solutions.

Historical Economic Indicators in 2002
If we look at trucking in August 2000 we see it was up even as diesel prices were rising, nice steady 3-4% quarterly gains, before the drop out. There were lots of mergers in trucking, which continued all through the 2001 and into this 2002 year. Rail was a roller coaster between 1998 and 1999 with 2000 showing great confidence in the mergers of the few years past. Air freight was up

mediately looked at me with the gaze of a very frustrated woman who's obviously done this before. In a short tone, she barked out an instruction suggesting that I had passed an automated ticket booth, from which I should have inserted my ticket and noted the charge. I complied with the instruction, quietly wondering why this woman was in the booth at all, given the fact that the machine and I pretty much had this thing licked. I concluded of course that she must be there to collect the money, so I proceeded to pay her. Not a good assumption as she pointed me back to the machine to insert my payment. OK, I get it, I interact with the machine for this too...no problem, thinking that this is a pretty good solution. I wait for the machine to give me my receipt, an obvious assumption given how the first two steps went. Nope...wrong again. This time she wants me to drive to her and pick up my receipt, at which point she presses a button, lifts the gate, and I'm o

Church Chairs and Used Church Chairs
Church chairs are the most important piece of furniture a congregation can own and when they are in limited supply can hurt the attendance of the congregation and affect the message being taught in the sanctuary. When church members must stand for long periods of time, their focus is turned to the fact that the room does not have enough church chairs instead of the important truths being

is woman was in the booth at all, given the fact that the machine and I pretty much had this thing licked. I concluded of course that she must be there to collect the money, so I proceeded to pay her. Not a good assumption as she pointed me back to the machine to insert my payment. OK, I get it, I interact with the machine for this too...no problem, thinking that this is a pretty good solution. I wait for the machine to give me my receipt, an obvious assumption given how the first two steps went. Nope...wrong again. This time she wants me to drive to her and pick up my receipt, at which point she presses a button, lifts the gate, and I'm o

The Three Sides of The Change Box - And The Contents of The Box
If the three sides of the box are about; the fundaments of the change, the organizational scope and the depth of the change or the impact, than there is still something missing.It is not an important part. In fact, for managing change you should not give it too much attention.The contents of the change is about the business area or the area of expertise. Each company has it

I can't help thinking about all the time and money went into implementing this slick new solution, that probably cost an arm and a leg, had little to no impact on cost savings, destroyed customer satisfaction, and obviously put the employee in a perpetual stae of 'grumpy'. No...what this was, is yet another example of "technology for technology's sake".

When I work with organizations on business impovement, one of the most important themes I try to drill home is PROCESS FIRST, then technology. You don't implement technology on top of a broken process. Nor do you attempt to fix a broken brocess with technology only.

The right path is to measure the effectiveness of the process before you begin. Establish a baseline. Understand how the process works today ('As Is' State). Look for places to improve the process. Define changes. Examine the effect of each potential change on overall performance. Then, and only then, define the technology, systems, skills, and organization needed to support the new process. Develop cost benefits and business cases. Re-examine the degree to which performance will be improved over baseline. And then your almost ready for implementation.

It's a simple principle, but one that often get overlooked. Try to pay som

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This article just lists things I've learned while watching my daughter almost always get her way. I have been observing my 4 year old daughter and I have marveled at how she always manages to take over a situation. She gets more attention by not saying anything than all of the other loud mouth kids her age. The people at her school make a big deal out of anything that she says because she doesn’t say much.

One of the most interesting jobs in the insurance sector is Loss adjuster. It's a role which requires an inquisitive mind, meticulous attention to detail and a good understanding of how insurance works. As a consequence they are jobs which are in high demand.

Examples of terribly poor customer service - don't treat your customers this way.

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