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Hub You - Score the Rainbow's Pot of Gold: Become the Boss That No One Wants to Leave
Men cease to interest us when we find their limitations. The sin is limitations. As soon as you once come up to a man’s limitations, it is all over with him.EmersonMany people wonder about the trends of unethical conduct by today’s leaders. Obviously, some executives and government officials have not upheld the standards of their positions by not stopping the unethical behavior among their peers.If an observer was to review past leaders’ conduct, one would be able to appreciate the ethics involved for 21st century organizations. There are still problems to solve and challenges to discover. As people continue to be hired or elected in order to gain power for the wrong reasons, society will continue to see unethical conduct. However, people must expect high standards from today’s leaders and never compromise their own principles in the process.Organizations can be most effective when they build their organizations around shared values. However, leaders must buy-in and become value advocates. Leaders must model the way, and they must demand proper ethical behaviors from their peers. This can be clearly understood from a biblical context. 1 Corinthians 15:33 reads, “Don't fool yourselves. Bad friends will destroy you.” People, especially leaders, need to pick their friends and associates carefully.President Harry Truman said, “Men make history, and not the other way around. In periods where there is no leadership,
The single worst thing that can happen to cause you to cease being excellent is that you will exhaust your intellectual capital and reach your level of incompetence. Early in your career you dedicated yourself to learning, growing, and experiencing. Now, you are bogged down in the perpetual challenges of getting results. Stephen Covey talked about the successful wood cutter taking time to sharpen his saw. Trying to cut with a dull saw keeps you in motion and lets others know you are busy and dedicated, but it’s not the smartest way to operate. You become so busy doing that you forget about learning, the intellectual equivalent to sharpening the saw. You need to learn faster now, so take the tim
The need to save money is becoming more imperative these days. Prices of certain commodities have gone so high that even those who have money are complaining. Because of this, many people are finding ways to establish an online business that can give them more profit but with using only a small amount of capital.If you want to establish an online business, you have to give your customers a list of payment methods to choose from. The most convenient way for your customers to pay for your merchandise is through the use of credit cards. To have this kind of payment method on your website, you have to apply for a merchant account first. But not everyone can get a merchant account and enjoy the associated benefits. If your online business falls under the category of "high risk," then the merchant account providers or MAPs may think twice before granting you an account. Online casinos and adult websites are considered "high risk." But even if you are fortunate enough to be granted one, it can be difficult to maintain because of the high monthly rates that you have to pay.There are various companies that are willing to help you get a merchant account even if you are considered "high risk," but this does not mean that you will get to pay a lower monthly rate. Sometimes, you just have to accept the fact that since you are running a "high risk" online business, you have to pay a high rate if you want to get a merchant account. Just remember that getting a
Ladies and gentlemen, the captain has turned on the seat belt sign. Please return to your seats and make sure your seatbelt is fastened tightly around you. We are encountering some unexpected turbulence. I have no idea what that turbulence will be, the source of it, the cause of it, or the cure for it. But I can guarantee it will come. And like the captain of a 747, your job as the boss, will be to make decisions that help all those on board with you navigate the sometimes unfriendly and uncharted skies of your particular industry. You will make decisions that affect you, but more importantly, you will make decisions that will affect many, possibly thousands of other people. That’s what bosses do. They take charge in turbulent time.
Why would anyone want to be led by you? That’s the question that needs to frame your journey to better leadership. If you have a hard time answering that one, try this one, “Would you want you for a boss?” When someone answers with an awkward silence or a stare similar to a dog watching a ceiling fan, you can infer that the answer is “no.” The next questions are, “What makes you think others want you for their boss?” and “What are you doing that you wouldn’t want your boss to do?” As simple as the exercise is, it is eye opening in almost every case.
To score a leader’s version of the rainbow’s pot of gold, you’ll need to rouse others with confidence in you and inspire them with assurance in themselves. Lou Holtz, famed Notre Dame football coach, captured the essence of this daunting task in three questions that he speculated people always ask about their leaders:
Are you committed to excellence?
Can I trust you?
Do you care about me? There are many myths about great leadership and just as many pieces of advice to match them. But Lou Holtz’s questions make it all very simple. Can your direct reports answer “yes” to all three?
Are You Committed To Excellence?
People want to play on a winning team, and most realize that hard work and sacrifice make a team win. Football players suit up to practice in the 100 degree temperatures of August not because they like it, but because they know it is part of attaining excellence. Your direct reports are no different. They expect you to demand what it takes to separate your company from the competition.
During his tenure on the speaking circuit, Lou Holtz told stories of inspiring his team by saying that he had called the coach at the University of Michigan to see if he would agree to easy practices for his players so that the Notre Dame players could take it easy that day. Their coach said he wouldn’t agree, so he couldn’t let them off easy either. As he explained, if the competition is doing it, we have to do it if we are going to beat them in the opening game of the season.
From the time we are children, we understand that excellence requires hard work. People won’t grouse about it if they think you are really striving for superiority. What is the essence of excellence? Leo Tolstoy wrote “Happy families are all alike; every unhappy family is unhappy in its own way,” an observation that is probably applicable to top performers too. Successful bosses are all alike in how they commit themselves to the pursuit of excellence by committing to their own improvement, an ongoing and never ending quest to attain new levels of achievement.
The single worst thing that can happen to cause you to cease being excellent is that you will exhaust your intellectual capital and reach your level of incompetence. Early in your career you dedicated yourself to learning, growing, and experiencing. Now, you are bogged down in the perpetual challenges of getting results. Stephen Covey talked about the successful wood cutter taking time to sharpen his saw. Trying to cut with a dull saw keeps you in motion and lets others know you are busy and dedicated, but it’s not the smartest way to operate. You become so busy doing that you forget about learning, the intellectual equivalent to sharpening the saw. You need to learn faster now, so take the time
Morale is deceptively important in the running of an efficient call center. The reason it is deceptive is because while most bosses acknowledge the relationship between morale and productivity, few call center bosses are able to accurately pin down a decrease in productivity as being directly related to a lowered morale. The reason it is important is the same; namely that a higher morale means happier workers, which in turn leads to an overall increase in call center productivity.What does it mean to have high productivity in a call center? Well for starters it means a higher level of customer focus, as call center agents with higher morale are going to sound more pleasant over the phone. It is human nature to unconsciously let feelings show through and in a job that involves a large amount of telephone conversation, it becomes easy to see how an unhappy worker can result in customer complaints and unnecessary headache further on down the road.More than just customer focus, high morale in a specific worker can lead to that worker contributing to a more relaxed working environment, which in turn can have a positive morale effect on another worker. This worker then contributes to an even more relaxed working environment and so forth. Morale boosting can create a positive feedback cycle that benefits the whole staff of a call center, thereby making things easier for everyone involved.So how can one increase the morale of their call cent
Why would anyone want to be led by you? That’s the question that needs to frame your journey to better leadership. If you have a hard time answering that one, try this one, “Would you want you for a boss?” When someone answers with an awkward silence or a stare similar to a dog watching a ceiling fan, you can infer that the answer is “no.” The next questions are, “What makes you think others want you for their boss?” and “What are you doing that you wouldn’t want your boss to do?” As simple as the exercise is, it is eye opening in almost every case.
To score a leader’s version of the rainbow’s pot of gold, you’ll need to rouse others with confidence in you and inspire them with assurance in themselves. Lou Holtz, famed Notre Dame football coach, captured the essence of this daunting task in three questions that he speculated people always ask about their leaders:
Are you committed to excellence?
Can I trust you?
Do you care about me? There are many myths about great leadership and just as many pieces of advice to match them. But Lou Holtz’s questions make it all very simple. Can your direct reports answer “yes” to all three?
Are You Committed To Excellence?
People want to play on a winning team, and most realize that hard work and sacrifice make a team win. Football players suit up to practice in the 100 degree temperatures of August not because they like it, but because they know it is part of attaining excellence. Your direct reports are no different. They expect you to demand what it takes to separate your company from the competition.
During his tenure on the speaking circuit, Lou Holtz told stories of inspiring his team by saying that he had called the coach at the University of Michigan to see if he would agree to easy practices for his players so that the Notre Dame players could take it easy that day. Their coach said he wouldn’t agree, so he couldn’t let them off easy either. As he explained, if the competition is doing it, we have to do it if we are going to beat them in the opening game of the season.
From the time we are children, we understand that excellence requires hard work. People won’t grouse about it if they think you are really striving for superiority. What is the essence of excellence? Leo Tolstoy wrote “Happy families are all alike; every unhappy family is unhappy in its own way,” an observation that is probably applicable to top performers too. Successful bosses are all alike in how they commit themselves to the pursuit of excellence by committing to their own improvement, an ongoing and never ending quest to attain new levels of achievement.
The single worst thing that can happen to cause you to cease being excellent is that you will exhaust your intellectual capital and reach your level of incompetence. Early in your career you dedicated yourself to learning, growing, and experiencing. Now, you are bogged down in the perpetual challenges of getting results. Stephen Covey talked about the successful wood cutter taking time to sharpen his saw. Trying to cut with a dull saw keeps you in motion and lets others know you are busy and dedicated, but it’s not the smartest way to operate. You become so busy doing that you forget about learning, the intellectual equivalent to sharpening the saw. You need to learn faster now, so take the tim
Over the past 19 years, I have worked with thousands of business owners in Africa, Canada and the United States. I foresee serious financial adversity looming for many entrepreneurs in the coming years, and perhaps a lot sooner than we may think. And before you conclude that this is mere speculation, let me share some reasons for my concern, and then allow me to offer you a solution.On a macro level, we all know that the dollar’s purchasing power has declined. The “world’s reserve currency” is in trouble. America slips further into debt. Since the end of the gold standard in 1971, this has escalated. With cheap labor increasingly available in India and China and a huge influx of new immigrants into the US and Canada, with the Canadian economy heavily dependant on the US, plus the massive housing bubble, the future is scary for thinking people. Peoples’ savings are worth less and less. It is said that the average American retires with under $30,000 in net worth. Baby Boomer entrepreneurs can’t sell their businesses for what they’re really worth. Terrorism is not going to go away, whether the Republicans remain in office or not, believe you me. One serious bioterrorism attack in the US will have a dramatic economic effect. Tough economic times are looming. A massive wave of inflation could be triggered in North America when other countries start to panic and cause a domino effect. The dyke is beginning to leak.“In Brazil, between 1992 and 1994, the
Are you committed to excellence?
Can I trust you?
Do you care about me? There are many myths about great leadership and just as many pieces of advice to match them. But Lou Holtz’s questions make it all very simple. Can your direct reports answer “yes” to all three?
Are You Committed To Excellence?
People want to play on a winning team, and most realize that hard work and sacrifice make a team win. Football players suit up to practice in the 100 degree temperatures of August not because they like it, but because they know it is part of attaining excellence. Your direct reports are no different. They expect you to demand what it takes to separate your company from the competition.
During his tenure on the speaking circuit, Lou Holtz told stories of inspiring his team by saying that he had called the coach at the University of Michigan to see if he would agree to easy practices for his players so that the Notre Dame players could take it easy that day. Their coach said he wouldn’t agree, so he couldn’t let them off easy either. As he explained, if the competition is doing it, we have to do it if we are going to beat them in the opening game of the season.
From the time we are children, we understand that excellence requires hard work. People won’t grouse about it if they think you are really striving for superiority. What is the essence of excellence? Leo Tolstoy wrote “Happy families are all alike; every unhappy family is unhappy in its own way,” an observation that is probably applicable to top performers too. Successful bosses are all alike in how they commit themselves to the pursuit of excellence by committing to their own improvement, an ongoing and never ending quest to attain new levels of achievement.
The single worst thing that can happen to cause you to cease being excellent is that you will exhaust your intellectual capital and reach your level of incompetence. Early in your career you dedicated yourself to learning, growing, and experiencing. Now, you are bogged down in the perpetual challenges of getting results. Stephen Covey talked about the successful wood cutter taking time to sharpen his saw. Trying to cut with a dull saw keeps you in motion and lets others know you are busy and dedicated, but it’s not the smartest way to operate. You become so busy doing that you forget about learning, the intellectual equivalent to sharpening the saw. You need to learn faster now, so take the tim
Is your nonprofit organization doing fundraising online?If the answer is no, this is something that you should be looking into. There are many types of online fundraising methods, and a new and innovative way, is by creating a lens on the Squidoo.com website.Most internet marketers are aware of Squidoo.com and many are creating lenses on Squidoo as a way of building links and bringing visitors to their websites. However, one of the original purposes of Squidoo, according to founder Seth Godin, was to provide a way for charities and nonprofit organizations to spread awareness of their cause and raise money, on the internet.What exactly is a Squidoo lens?A lens is simply a webpage on Squidoo.com that is built to serve as a guide on a specific topic. The page contains relevant information about the topic and links to other places on the internet where more information can be found.Squidoo is similar to a search engine, such as Google, but, according to Godin, it acts as an intermediary to search engines by giving people the "big picture" view on a given topic. When people perform a search for information on Squidoo the result is a lens on the topic instead of a list of links that you would get with a Google search. Squidoo is also similar to MySpace; however, Godin calls Squidoo "social databasing" as opposed to "social networking."How can nonprofit organizations and charities
From the time we are children, we understand that excellence requires hard work. People won’t grouse about it if they think you are really striving for superiority. What is the essence of excellence? Leo Tolstoy wrote “Happy families are all alike; every unhappy family is unhappy in its own way,” an observation that is probably applicable to top performers too. Successful bosses are all alike in how they commit themselves to the pursuit of excellence by committing to their own improvement, an ongoing and never ending quest to attain new levels of achievement.
The single worst thing that can happen to cause you to cease being excellent is that you will exhaust your intellectual capital and reach your level of incompetence. Early in your career you dedicated yourself to learning, growing, and experiencing. Now, you are bogged down in the perpetual challenges of getting results. Stephen Covey talked about the successful wood cutter taking time to sharpen his saw. Trying to cut with a dull saw keeps you in motion and lets others know you are busy and dedicated, but it’s not the smartest way to operate. You become so busy doing that you forget about learning, the intellectual equivalent to sharpening the saw. You need to learn faster now, so take the tim
Federal Employee Health Benefits form an integral part of the employee welfare programs, taken care of by employers. The Federal Employee Health Benefit Plan comes under the system of ?managed competition.? It offers certain benefits to the employees, once they have successfully completed the probation period and have been confirmed as full-time employees. Once a person becomes a full-time, permanent employee, he is covered under various Insurance schemes available to the full-time employees. These include life, dental and other health related insurance coverage.An employee can avail of these benefits through an ?open enrollment?. Once it is accepted, it covers the employee completely within the plans chosen. In the case of marriage, divorce, birth or adoption of a child, the employee can choose to change or cancel the chosen plan. This is also applicable if the employee?s employment status changes. Some of these benefit plans are offered to all organizations, while some are restricted to regional organizations only. The Government invests a huge amount of money in these benefits, paying almost 70% of the premium for permanent employees.At present, with high attrition rates, employers keep on trying to retain their employees. They keep providing benefits to the employees and constantly update them, keeping their changing interests in mind. Most employers conduct research and surveys to implement new benefit plans. Based on the designation profile
The single worst thing that can happen to cause you to cease being excellent is that you will exhaust your intellectual capital and reach your level of incompetence. Early in your career you dedicated yourself to learning, growing, and experiencing. Now, you are bogged down in the perpetual challenges of getting results. Stephen Covey talked about the successful wood cutter taking time to sharpen his saw. Trying to cut with a dull saw keeps you in motion and lets others know you are busy and dedicated, but it’s not the smartest way to operate. You become so busy doing that you forget about learning, the intellectual equivalent to sharpening the saw. You need to learn faster now, so take the time to learn how to learn. It can pay enormous dividends.
The first step is to gather relevant information about yourself. You probably already know most of your strengths and weaknesses, but knowing what others think they are can be truly eye opening. One of the best ways to find out is to ask. That can take several forms, but probably one of the most effective is the multi-rater 360 instrument. A well-crafted survey will capture the opinions of direct reports, peers, and your boss, if you have one. Once you understand what their perceptions are, you will be able to take steps to improve in ways that they think you should. The experience is usually both educational and beneficial. Once you know how your behavior affects your team’s productivity, you will be equipped to make changes and to offer more coaching, all important first steps for building trust.
Can I Trust You?
Once your direct reports are sure that you are committed to personal and organizational excellence, they will want to know if they can trust you. This particular question is, “Can I, your direct report, whose future, job satisfaction, and livelihood depend on your good judgment, trust you?” The answer needs to be “Yes. You can trust me to be open when I can be, to be honest and ethical all the time, to be predictable when I can be, and to admit my mistakes.” Nobody is perfect, and nobody gets it right the first time or every time after that. Your direct reports know you aren’t perfect, they just don’t tell you that they know.
When you try to cover your mistakes, pretend they didn’t happen, or worse yet, blame them on someone else, you can forget about sustaining, much less building trust for a long, long time. Winston Churchill said it best: “Success is the ability to go from failure to failure without losing your enthusiasm.” Churchill is a name that lives on because of his successes, but those who know history understand that he was not without his fiascos or his critics. You won’t be either; it’s just one of those nasty realities of being in charge.
Do You Care About Me?
The word “coach” is used throughout leadership books, and indeed has been used throughout this discussion. There’s little argument that a great boss also needs to be a great coach. But an under represented concept is the boss’s role as cheerleader, the person who strives to rally enthusiasm and energy so that the team can play on, even when encountering a tougher team in a dirty fight. Observe the coaches on the sidelines of any high stakes competition. Is there much difference between them and the cheerleaders? The cheerleaders jump more and wear cuter clothes, but they are fundamentally doing the same thing. Like an animated cheerleader, the job of the boss is to be the Energizer Bunny for your direct reports. It’s the boss’s duty to be the power source that others know they can rely on. What if you don’t feel energetic? Fake it.
For so many decades organizational research has been dominated by a desire to understand and ameliorate human dysfunction and problems in the workplace. The emphasis was on motivating disgruntled employees, improving dysfunctional attitudes, overcoming resistance to change, and coping with stress and burnout. Positive emotions, such as hope, were largely ignored. Hope is an attribute that hasn’t traditionally been associated with leadership, but with recent work on the subject, new ways o
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