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  • Hub You - The 12 Blocks to Listening

    Work Styles - Mix And Match For The Most Effective Style
    Jane and Bob have their team, and they are very happy with them. They understand each team member's work style, and now they can eliminate and minimize any negative impact caused by putting together people whose work styles are not complementary. In addition, Jane and Bob can actually use their understanding of work styles to create a more cohesive team.Let's find out what Jane and Bob already know.When Jane and Bob talk about work styles, they're referring to each team member's work style, how he or she gets work done, as well as leadership work styles, how leaders lead.Leadership work styles include authoritative/decisive - This leader is a take charge type, confident, and decisive. She delegates details and responsibilities well, and has a great demand for perfection. Think "take charge!"persuasive - This leader type gets things done through influence. He in
    rd and evaluated the content of the message.

    6. Dreaming You are half-listening, and something the person says suddenly triggers a chain of private associations. Your neighbor says she’s been laid off, and in a flash you are back to the scene where you got fired for playing hearts on those long coffee breaks. Hearts is a great game, and there have been many great nights of playing the game. And you are gone, only to return a few minutes later as your neighbor says, “I knew you would understand, but please do no tell my husband.”
    You are more prone to dreaming when you feel bored or anxious. Everyone dreams - and you sometimes need to make Herculean efforts to stay tuned in. But if you dream a lot with certain people, it may indicate a lack of commitment to knowing or appreciating them. At the v
    Medical Transcription as an Employee
    There is a lot on the internet about starting your own medical transcription business and that is a wonderful idea! But did you know you can work from home as an employee?Many people do not want to have to contact doctors and hospitals to obtain their own clients. This is why being an employee is so attractive. It is sometimes difficult to get your own clients if you live in smaller cities or rural areas. There usually isn't much employment at all in rural and smaller areas without commuting a good distance to find work.If you are an experienced transcriptionist and generally have around two years experience, you could be hired by the many companies in the United States that will provide the work for you. Many of these companies have health insurance, 401K, life insurance and other benefits.Another advantage is if you move anywhere you can take your job with you and that truly is a luxury. Although the pay is somewhat less than it would be if
    There are twelve blocks to listening. You will find that some are old favorites that you use over and over. Others are held in reserve for certain types of people or situations. Everyone uses listening blocks, so you should not worry if a lot of blocks are familiar. This is an opportunity to become more aware of your blocks at the time you actually use them.

    1. Comparing Comparing makes it hard to listen because you are always trying to assess who is smarter, more competent, and more emotionally healthy – whether it is you or the other person. Some people focus on who has suffered more, who is a bigger victim. While someone is talking, you think to yourself: “Could I do it that well? Hey, my kids are so much brighter.” You cannot let much in because you are too busy seeing if you measure up.

    2. Mind Reading The mind reader does not pay much attention to what people say. In fact, he often distrusts it. He is trying to figure out what the other person is really thinking and feeling. “She says she wants to go to the show, but I’ll bet she is tired and wants to relax. She might be resentful if I pushed her when she doesn’t want to go.” The mind reader pays less attention to words than to intonations and subtle cues in an effort to see through to the truth.

    If you are a mind reader, you probably make assumptions about how people react to you. “I bet he is looking at my lousy skin ... She thinks I’m stupid ... She is turned off by my shyness.” These notions are born of intuition, hunches, and vague misgivings, but have little to do with what the person actually says to you.

    3. Rehearsing You do not have time to listen when you are rehearsing what to say. Your whole attention is on the preparation and crafting of your next comment. You have to look interested, but your mind is going a mile a minute because you have got a story to tell, or a point to make. Some people rehearse whole chains of responses: “First I will say, then he will say, then I will say,” and so on.

    4. Filtering When you filter, you listen to some things and not to others. You pay only enough attention to see if somebody’s angry, or unhappy, or if you are in emotional danger. Once assured that the communication contains none of those things, you let your mind wander. One woman listens just enough to her son to learn whether he is fighting again at school. Relieved to hear he is not, she begins thinking about her shopping list. A young man quickly ascertains what kind of mood his girlfriend is in. If she seems happy as she describes her day, his thoughts begin wandering.

    Another way people filter is simply to avoid hearing certain things--particularly anything threatening, negative, critical, or unpleasant. It is as if the words were never said: You simply have no memory of them.

    5. Judging Negative labels have enormous power. If you prejudge someone as stupid or nuts or unqualified, you do not pay much attention to what they say. You have already written them off. Hastily judging a statement as immoral, hypocritical, fascist, or crazy means you have ceased to listen and have begun a “knee-jerk” reaction. A basic rule of listening is that judgments should only be made after you have heard and evaluated the content of the message.

    6. Dreaming You are half-listening, and something the person says suddenly triggers a chain of private associations. Your neighbor says she’s been laid off, and in a flash you are back to the scene where you got fired for playing hearts on those long coffee breaks. Hearts is a great game, and there have been many great nights of playing the game. And you are gone, only to return a few minutes later as your neighbor says, “I knew you would understand, but please do no tell my husband.”
    You are more prone to dreaming when you feel bored or anxious. Everyone dreams - and you sometimes need to make Herculean efforts to stay tuned in. But if you dream a lot with certain people, it may indicate a lack of commitment to knowing or appreciating them. At the v
    Powerful Principles for Effective Paper Management in Your Association
    Today’s high-tech society is taking in and putting out more information than ever imaginable. Looking for an e-mail or searching for an electronic document is as big a challenge as finding our paper files, and, in spite of all the promises of the paperless office, statistics show that exactly the opposite is happening. It is projected that by 2005 there will be 50% more paper than there was in 1995! How many lunches have you missed because you were searching through files – never finding what you needed?Applying four basic principles of information management will make a big difference – whether it’s for paper or electronic files.1. What information does the association need to keep?2. In what form do we need to keep it?3. For how long?4. How can we find it when we need it?In doing so, you may need to address the following issues:Develop Retention Guidelines for your association. Clutter is Postponed Decisions®. Paper
    2. Mind Reading The mind reader does not pay much attention to what people say. In fact, he often distrusts it. He is trying to figure out what the other person is really thinking and feeling. “She says she wants to go to the show, but I’ll bet she is tired and wants to relax. She might be resentful if I pushed her when she doesn’t want to go.” The mind reader pays less attention to words than to intonations and subtle cues in an effort to see through to the truth.

    If you are a mind reader, you probably make assumptions about how people react to you. “I bet he is looking at my lousy skin ... She thinks I’m stupid ... She is turned off by my shyness.” These notions are born of intuition, hunches, and vague misgivings, but have little to do with what the person actually says to you.

    3. Rehearsing You do not have time to listen when you are rehearsing what to say. Your whole attention is on the preparation and crafting of your next comment. You have to look interested, but your mind is going a mile a minute because you have got a story to tell, or a point to make. Some people rehearse whole chains of responses: “First I will say, then he will say, then I will say,” and so on.

    4. Filtering When you filter, you listen to some things and not to others. You pay only enough attention to see if somebody’s angry, or unhappy, or if you are in emotional danger. Once assured that the communication contains none of those things, you let your mind wander. One woman listens just enough to her son to learn whether he is fighting again at school. Relieved to hear he is not, she begins thinking about her shopping list. A young man quickly ascertains what kind of mood his girlfriend is in. If she seems happy as she describes her day, his thoughts begin wandering.

    Another way people filter is simply to avoid hearing certain things--particularly anything threatening, negative, critical, or unpleasant. It is as if the words were never said: You simply have no memory of them.

    5. Judging Negative labels have enormous power. If you prejudge someone as stupid or nuts or unqualified, you do not pay much attention to what they say. You have already written them off. Hastily judging a statement as immoral, hypocritical, fascist, or crazy means you have ceased to listen and have begun a “knee-jerk” reaction. A basic rule of listening is that judgments should only be made after you have heard and evaluated the content of the message.

    6. Dreaming You are half-listening, and something the person says suddenly triggers a chain of private associations. Your neighbor says she’s been laid off, and in a flash you are back to the scene where you got fired for playing hearts on those long coffee breaks. Hearts is a great game, and there have been many great nights of playing the game. And you are gone, only to return a few minutes later as your neighbor says, “I knew you would understand, but please do no tell my husband.”
    You are more prone to dreaming when you feel bored or anxious. Everyone dreams - and you sometimes need to make Herculean efforts to stay tuned in. But if you dream a lot with certain people, it may indicate a lack of commitment to knowing or appreciating them. At the v
    Here's a Secret to Staffing a New Office Without Hiring Anyone
    The Secret is...'Executive Office Space'Unfortunately, too many businesses don't understand the concept of executive office space...or as it's sometimes called, shared office space. As a result, they miss out on one of the most beneficial tools for a small or medium sized company.For starts, executive office space generally comes complete with staff. There is a receptionist to greet your guests and answer your telephone. They can even provide a secretary.Consider these other benefits of renting executive office space or shared office space: You save money by not having to buy furniture or expensive office machines. Most shared office space provides everything you need to move in and start to work.Avoid having to sign a complicated and long-term lease. Shared office space is available for a week, month, year or whatever length of time you need.Most executive office space is located in a pr
    Rehearsing You do not have time to listen when you are rehearsing what to say. Your whole attention is on the preparation and crafting of your next comment. You have to look interested, but your mind is going a mile a minute because you have got a story to tell, or a point to make. Some people rehearse whole chains of responses: “First I will say, then he will say, then I will say,” and so on.

    4. Filtering When you filter, you listen to some things and not to others. You pay only enough attention to see if somebody’s angry, or unhappy, or if you are in emotional danger. Once assured that the communication contains none of those things, you let your mind wander. One woman listens just enough to her son to learn whether he is fighting again at school. Relieved to hear he is not, she begins thinking about her shopping list. A young man quickly ascertains what kind of mood his girlfriend is in. If she seems happy as she describes her day, his thoughts begin wandering.

    Another way people filter is simply to avoid hearing certain things--particularly anything threatening, negative, critical, or unpleasant. It is as if the words were never said: You simply have no memory of them.

    5. Judging Negative labels have enormous power. If you prejudge someone as stupid or nuts or unqualified, you do not pay much attention to what they say. You have already written them off. Hastily judging a statement as immoral, hypocritical, fascist, or crazy means you have ceased to listen and have begun a “knee-jerk” reaction. A basic rule of listening is that judgments should only be made after you have heard and evaluated the content of the message.

    6. Dreaming You are half-listening, and something the person says suddenly triggers a chain of private associations. Your neighbor says she’s been laid off, and in a flash you are back to the scene where you got fired for playing hearts on those long coffee breaks. Hearts is a great game, and there have been many great nights of playing the game. And you are gone, only to return a few minutes later as your neighbor says, “I knew you would understand, but please do no tell my husband.”
    You are more prone to dreaming when you feel bored or anxious. Everyone dreams - and you sometimes need to make Herculean efforts to stay tuned in. But if you dream a lot with certain people, it may indicate a lack of commitment to knowing or appreciating them. At the v
    Entrepreneurs in the World of Managers
    Charlie and Martin were best friends in high school in spite of being as different as night and day. Charlie was volatile, full of ideas, always on the go. College was boring; anyway he already had one patent to his name and was developing more ideas. Martin was staid, some said boring. He did a business degree in college, and finance was his favorite subject.Charlie was really excited about one of his ideas; he was sure it would sell. He proposed to Martin that they form a business together. Martin knew Charlie's ideas were good and liked the idea of putting into practice what he had learned in Business School.Martin wrote a business plan. With Charlie's idea talk and Martin's finance talk they persuaded a banker to give them a loan. They were in business.Charlie soon had more ideas; he started two then three more projects. Martin urged him to complete the production plans for their first product. When the first product was about to go into produc
    g about her shopping list. A young man quickly ascertains what kind of mood his girlfriend is in. If she seems happy as she describes her day, his thoughts begin wandering.

    Another way people filter is simply to avoid hearing certain things--particularly anything threatening, negative, critical, or unpleasant. It is as if the words were never said: You simply have no memory of them.

    5. Judging Negative labels have enormous power. If you prejudge someone as stupid or nuts or unqualified, you do not pay much attention to what they say. You have already written them off. Hastily judging a statement as immoral, hypocritical, fascist, or crazy means you have ceased to listen and have begun a “knee-jerk” reaction. A basic rule of listening is that judgments should only be made after you have heard and evaluated the content of the message.

    6. Dreaming You are half-listening, and something the person says suddenly triggers a chain of private associations. Your neighbor says she’s been laid off, and in a flash you are back to the scene where you got fired for playing hearts on those long coffee breaks. Hearts is a great game, and there have been many great nights of playing the game. And you are gone, only to return a few minutes later as your neighbor says, “I knew you would understand, but please do no tell my husband.”
    You are more prone to dreaming when you feel bored or anxious. Everyone dreams - and you sometimes need to make Herculean efforts to stay tuned in. But if you dream a lot with certain people, it may indicate a lack of commitment to knowing or appreciating them. At the v
    Careers in Antiques
    The world of antiques can be a fun and rewarding one to enter. If you are considering a career in dealing antiques, there are many types of people you will encounter and each of them have a different role to play. If you don't know much about antiques, here is an over view of the groups that antiquing is divided into.Traders: A trader is someone who doesn't have their own shop, but takes part in an indoor market that is open year round. Traders can also be those who sell their antiques at flea markets. So, there can be a big difference in this type of clientele. With all of them, be prepared to document the pieces that you are selling to them. Same thing if you are purchasing your pieces - make sure you get a paper trail on the piece to protect yourself and your end customer.Collectors: Serious collectors know their antique niche inside and out. They are usually seeking specific pieces in a specific condition. These collectors also have a set spen
    rd and evaluated the content of the message.

    6. Dreaming You are half-listening, and something the person says suddenly triggers a chain of private associations. Your neighbor says she’s been laid off, and in a flash you are back to the scene where you got fired for playing hearts on those long coffee breaks. Hearts is a great game, and there have been many great nights of playing the game. And you are gone, only to return a few minutes later as your neighbor says, “I knew you would understand, but please do no tell my husband.”
    You are more prone to dreaming when you feel bored or anxious. Everyone dreams - and you sometimes need to make Herculean efforts to stay tuned in. But if you dream a lot with certain people, it may indicate a lack of commitment to knowing or appreciating them. At the very least, it is a statement that you do not value what they have to say very much.

    7. Identifying In this block, you take everything a person tells you and refer it back to your own experience. They want to tell you about a toothache, but that reminds you of the time you had oral surgery for receding gums. You launch into your story before they can finish theirs. Everything you hear reminds you of something that you have felt, done, or suffered. You are so busy with these exciting tales of your life that there is no time to really hear or get to know the other person.

    8. Advising You are the great problem-solver, ready with help and suggestions. You do not have to hear more than a few sentences before you begin searching for the right advice. However, while you are cooking up suggestions and convincing someone to “just try it,” you may miss what is most important. You did not hear the feelings, and you did not acknowledge the person’s pain. He or she still feels basically alone because you could not listen and just be there.

    9. Sparring This block has you arguing and debating with people. The other person never feels heard because you’re so quick to disagree. In fact, a lot of your focus is on finding things to disagree with. You take strong stands, are very clear about your beliefs and preferences. The way to avoid sparring is to repeat back and acknowledge what you have heard. Look for one thing you might agree with. One subtype of sparring is the put-down. You use acerbic or sarcastic remarks to dismiss the other person’s point of view. For example, sally starts telling Joe about her problems in an English class. Joe says: “When are you going to be smart enough to drop that class?” Jake is feeling overwhelmed with the noise from the TV. When he tells Rebecca, she says, “Oh please, not the TV routine again.” The put-down is the standard block to listening in many marriages. It quickly pushes the communication into stereotyped patterns where each person repeats a familiar hostile litany.

    A second type of sparring is discounting. Discounting is for people who cannot stand compliments. “Oh, I did not do anything...What do you mean, I was totally lame... It is nice of you to say, but it is really a very poor attempt.” The basic technique of discounting is to run yourself down when you get a compliment. The other person never feels satisfied that you really heard his appreciation. And he is right, you did not.

    10. Being Right Being right means you will go to any lengths (twist the facts, start shouting, make excuses or accusations, call up past sins) to avoid being wrong. You cannot listen to criticism, you cannot be corrected, and you cannot take suggestions to change. Your convictions are unshakable. And since you will not acknowledge that your mistakes are mistakes, you just keep making them.

    11. Derailing This listening block is accomplished by suddenly changing the subject. You derail the train of conversation when you get bored or uncomfortable with a topic. Another way of derailing is by joking it off. This means that you continually respond to whatever is said with a joke or quip in order to avoid the discomfort or anxiety in seriously listening to the

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