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  • Hub You - How to Design Great Performance Measures

    Career Coaching - How Does it Work
    Career coaches don't have a magic formula for helping their clients (if we did, we'd be bottling it and making millions!), but why has career coaching received so much press lately? Pick up any magazine and you're likely to see a reference to coaching: Oprah, Redbook, Self, Fast Company, Health, Inc., and many other business magazines. What career coaches do offer their clients is an easier way to career success than if they were to try and do it on their own.Unlike traditional career counseling or even therapy, career coaching is action-orien
    so easily cheapened by a measure like "Establishment of an effective Advisory Council on Disability". Such measures track the activity associated with the initiatives hypothesised to produce the results implied by such wonderful goals. They can't let us know how much or how frequently people with a disability experience discrimination.

    No doubt you're going to want to monitor activities in y

    Managing Your Business When One Client Takes Alot of Your Time
    How often has your schedule been thrown out of whack because of a client’s needs?I try to live by the 80/20 rule: working from my home office 80% of the time and working onsite with clients 20% of the time. But, the past week has been the exact opposite.I had a demanding onsite project. I had to drive halfway across town and give up my weekend to help my client meet their deadline. Yeah, I know. It’s time to get me some cheese to go with my whine.You could think of this as “drowning in success”. It’s an interesting image. You’re su
    Are you guilty of using the following methods as your approach to measure selection:

    * brainstorming with your team in a one-hour session during your two-day planning workshop?

    * trawling the internet or other places to find out what others like you measure?

    * asking your IT guy or gal what data you have and creating measures from that?

    * hoping someone will tell you (maybe a consultant or a stakeholder)?

    These aren't approaches to measure selection. They are just ways to gather ideas for what to measure. None of these methods include any kind of overt and deliberate evaluation of which measures are the best measures. And you're probably wondering why your organisation has so many meaningless measures! Plus, on the flip side, these methods may have left you high and dry without any viable options for measuring some of those less tangible results like culture or sustainability or engagement or confidence.

    If this is your burden - having no logical, practical way of choosing or designing the measures that can truly convince you that you're making the differences you need to in the world - then here are three tips that might make your life a little easier:

    1. measure the result, not the action

    2. what you can observe and describe, you can measure

    3. don't measure it just because it's easy

    measure the result, not the action

    "Ensure that people with a disability do not experience discrimination and have their particular needs for services and support acknowledged and met." Such an inspirational and noble goal is so easily cheapened by a measure like "Establishment of an effective Advisory Council on Disability". Such measures track the activity associated with the initiatives hypothesised to produce the results implied by such wonderful goals. They can't let us know how much or how frequently people with a disability experience discrimination.

    No doubt you're going to want to monitor activities in yo

    Boost Company Sales with Advertising Specialties
    Looking for a way to increase your company sales? There is an easy solution. By using advertising specialties such as promotional products that contain your company's logo and message you can increase sales and gain customer appreciation that can easily result in more sales and referrals.A study done by the Promotional Products Association International gave some powerful insight into how clients and potential customers react by receiving advertising specialty items:# 55% of people questioned said they keep their promotional products fo
    a consultant or a stakeholder)?

    These aren't approaches to measure selection. They are just ways to gather ideas for what to measure. None of these methods include any kind of overt and deliberate evaluation of which measures are the best measures. And you're probably wondering why your organisation has so many meaningless measures! Plus, on the flip side, these methods may have left you high and dry without any viable options for measuring some of those less tangible results like culture or sustainability or engagement or confidence.

    If this is your burden - having no logical, practical way of choosing or designing the measures that can truly convince you that you're making the differences you need to in the world - then here are three tips that might make your life a little easier:

    1. measure the result, not the action

    2. what you can observe and describe, you can measure

    3. don't measure it just because it's easy

    measure the result, not the action

    "Ensure that people with a disability do not experience discrimination and have their particular needs for services and support acknowledged and met." Such an inspirational and noble goal is so easily cheapened by a measure like "Establishment of an effective Advisory Council on Disability". Such measures track the activity associated with the initiatives hypothesised to produce the results implied by such wonderful goals. They can't let us know how much or how frequently people with a disability experience discrimination.

    No doubt you're going to want to monitor activities in y

    The Best Office Furniture For Your Files
    One of the most important aspects of running an office properly is record keeping. Your office cannot run properly without the backup of past files. Outfitting your office with a modular filing system can easily and affordably keep your records at arms reach. Most offices will conduct a spring cleaning at the end of every year to pull files from the previous year and file them away in storage since you will rarely every have to pull these files. For the current year your choice of a modular filing system should accommodate your current client roster as
    and dry without any viable options for measuring some of those less tangible results like culture or sustainability or engagement or confidence.

    If this is your burden - having no logical, practical way of choosing or designing the measures that can truly convince you that you're making the differences you need to in the world - then here are three tips that might make your life a little easier:

    1. measure the result, not the action

    2. what you can observe and describe, you can measure

    3. don't measure it just because it's easy

    measure the result, not the action

    "Ensure that people with a disability do not experience discrimination and have their particular needs for services and support acknowledged and met." Such an inspirational and noble goal is so easily cheapened by a measure like "Establishment of an effective Advisory Council on Disability". Such measures track the activity associated with the initiatives hypothesised to produce the results implied by such wonderful goals. They can't let us know how much or how frequently people with a disability experience discrimination.

    No doubt you're going to want to monitor activities in y

    Small Business Ideas Are Plentiful Online But Not All Created Equal
    The internet has somewhat opened up a can of worms when it comes to finding the best small business ideas.See, on one side we have thousands of pages of information on just about any business idea you can think about. But on the other side, if you listen to these marketers and authors...just about every idea under the sun is fool-proof and becoming wealthy as a business owner is just about certain and failure impossible.The thing is, there are too many folks out there on the internet selling hope when what you're often getting is a bag of
    er:

    1. measure the result, not the action

    2. what you can observe and describe, you can measure

    3. don't measure it just because it's easy

    measure the result, not the action

    "Ensure that people with a disability do not experience discrimination and have their particular needs for services and support acknowledged and met." Such an inspirational and noble goal is so easily cheapened by a measure like "Establishment of an effective Advisory Council on Disability". Such measures track the activity associated with the initiatives hypothesised to produce the results implied by such wonderful goals. They can't let us know how much or how frequently people with a disability experience discrimination.

    No doubt you're going to want to monitor activities in y

    Conflict: Not Necessarily a Bad Thing
    I got yelled at tonight. Not the type of yelling that someone does when you’ve done something to tick someone off, but the kind of yelling that was a swift kick in the pants about something that I'm NOT doing.I probably deserved it. I needed to hear it. But it made me edgy and I tried to make excuses.Nope! That didn’t work. I continued to get the lecture.Now I know you are all dying to know what I did that wasn’t exactly right. Mary? Got yelled at? How DARE they?Here’s what happened. Tonight my husband and I met out a friend
    so easily cheapened by a measure like "Establishment of an effective Advisory Council on Disability". Such measures track the activity associated with the initiatives hypothesised to produce the results implied by such wonderful goals. They can't let us know how much or how frequently people with a disability experience discrimination.

    No doubt you're going to want to monitor activities in your organisation, but what meaning does that have unless you are first monitoring the results those activities exist to produce or influence?

    what you can observe and describe, you can measure

    Why is it so hard to measure results like "achieving equi-marginal efficiency for trade-exposed industries on a least-cost trajectory within a general equilibrium model"? The answer is not because no-one has thought of the right measure yet! If we go back to basics, measuring is about observing and collecting specific information about something. If you don't know how to recognise when that something is happening, you can't know where and when and how to collect information about it, can you?

    So before you can measure "achieving equi-marginal efficiency for trade-exposed industries on a least-cost trajectory within a general equilibrium model", you need to know what equi-marginal efficiency and least-cost trajectories look and feel and sound like when they're happening. Even more, you need to be able to describe it in words that are evocative, words that conjure rich and detailed and shared pictures in the minds of people before they select or design measures.

    don't measure it just because it's easy

    It's easier to select more viable candidates for measuring a result when you describe it richly and without weasel words. In fact, you can end up with so many candidate measures that you might be tempted to pick those that are the easiest to bring to life. You already have the data, it would be a waste not to use it, no-one's got the time to collect more data. But yo

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