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  • Hub You - The Ultimate Survival Guide 101, For Expat Managers, Major Domos And Local Talent

    The Style Guide
    What is a style guide? The style guide houses all of the relevant standards, requirements, and recommendations surrounding your brand. Covering from the tone of voice to the visual presentation all implementation aspects, specifications, attributes and elements you can think of. It is a complex, detailed document that attempts to meet the needs of a range of users. It has different main chapters such as the stationery, the corporate web site, the advertisement material ( brochures, flyers, billboards, story boards etc.). The style guide is a living document and needs to be updated when changes such as re-branding, adding new sections to the corporate web site, using media channels that have never been used before, are taking place. It is a complete guide to understand your brand and the implementation and how to communicate it. Why does a brand need a style guide? The brand identity and brand essence is documented. A strong brand has a definite personality, and it is on this personality that customers base their opinions and eventual relationship. In order for your brand to build a strong online and offline brand, the personality traits and attributes on which the brand is built must be documented so that developers, graphic artists marketing and communications understands and comprehends why they have to comply to these standards and why they have to use for example these color codes for the logo only. Specifically the usage of the logo, the placement, size and the allowed background colors are documented down to the smallest details. These brand attributes reflect your brand's goal and its personality and have to be effectively communicated to your customers and this is why a style guide helps you to guard your brand's consistency. The style guide makes it possible that your brand is speaking with one voice even if three different departments located in three different locations a
    ou do not have to perform those duties ever again! Or the best and last resort is not to show up for work at all! The foreigner usually will not waste her valuable time to go out looking for you. They will forget about you sooner then later.

    If, in the worst case scenario, you have to do the work, do it slowly, but make sure the quality of your work is satisfactory. Your master will either allocate more time or designate somebody to help you. In the worst case scenario, you get to work slowly and have somebody to chat and reminisce with. In the best case scenario, as a loyal servant to your master, you get to supervise that person! As you assume more responsibility, you should of course be compensated better and should work less. Isn’t that what climbing the management ladder is all about! In time you get to hire two new people to help the person who was hired to help you, and promote your first assistant to supervisor. As a result you now have the loyalty of the people you supervise. Another important lesson of how to use other people’s money to generate loyalty for yourself.

    On Knowledge:

    Never volunteer or let the foreigner know much yo

    Travel The World With Travel Nursing
    If you are a nurse, you have so many opportunities in front of you. You probably are wondering what I am talking about, but just think of it. You have the opportunity to help people all over the world with your healing skills. If you are looking for a more rewarding and satisfying way to use your nursing skills, you may want to consider travel nursing. As with anything, you need to do your homework and find out if this is something that is right for you, especially if you have a family because the decision will affect all of you, not just yourself.Benefits of Travel NursingOne of the first things you will notice about travel nurses is that they make a good salary and have good benefits. It is not unusual for travel nurses to make from $20 to $38 per hour. Of course this will all depend on how much experience you have and if you are specialized in any area. No matter where you are living, either in the U.S. or abroad, you will be the employee of the recruiting agency who hired you. Therefore, you will have medical benefits, 401 (k) benefits as well as stipends for housing and food. You will also have your travel costs paid when you work through an agency.If you have worked as a nurse on a hospital staff, you may be looking at making twice the income if you become a travel nurse. Even if you go to work for another hospital, you will get paid more just because you are a travel nurse. Another great benefit of being a travel nurse is that you basically make your own hours. It is almost like being a freelancer in the nursing profession. That means no working holidays or weekends if you do not want to work them. You can pretty much set how much or how little you want to work, at least if you are working in the U.S. Working abroad may be somewhat different, depending on the situation you are in.One of the biggest things that attracts people to travel nursing is the excellent housing that is offered. The housing is free and, depending on what c
    The Ultimate Survival Guide for locals, expats and for all those that have to live and work with them.

    Whether you just arrived at your new overseas posting, or are a long time seasoned expatriate manager with years of experience, I hope that his short paper will put a smile on your face.

    Imagine that one day out of the blue a large ship, larger than one you have ever seen arrives. Big men, and strange beasts land on your land, brandishing modern weapons of mass destruction, riding intimidating four legged creatures emitting strange sounds, and demand that you turn over your riches, your land, your women and children.

    The conquerors are small in number, but big in power. They have superior weapons, better tactics, are better educated and better built. Your numbers are larger, but you are no match to them militarily. Pizarro landed on the coast of Peru in 1531 with 168 Spanish soldiers and went on to conquer the Inca Empire of millions.

    If the foreigner’s numbers are small and they plan to stay there for a short time, and if you know that it will be difficult for them to return, you should try to get as much out of them as possible. Tap into his knowledge, steal his weapons, rob his warehouses, and kill them if you can.

    But, if the newly arrived conquerors look like they are there to stay, what do you do? You have absolutely no competitive advantage over them, except for local geographical knowledge. And time. Time is on your side. In time, foreigners come and foreigners go but the local population is there to stay. It’s always been like that, and it will always be like that. What do you do to survive?

    There are two principals that have guided conquered people over history in their survival:

    Principal One: The conqueror has absolute power over you. He can hurt/maim/kill you any time. At a whim. Principal Two: Under any circumstance, never forget Principal one.

    Survival Guide for Conquered Peoples 101

    How to survive and outfox the foreigner until he leaves?

    On Everyday Guidelines:

    Smile all the time. Smiling doesn’t hurt anyone. The foreigner might even smile back. Some of the foreigners that smile back might even think that you are sincere. The ones that are foolish enough to believe in your sincerity might be cajoled into helping you with special favors.

    Always greet the foreigner first. Greet as many foreigners as possible. This will make them feel important. Since you are the one that makes them feel important they might look out for you.

    Say “yes” all the time. To anything and everything. Even when you mean “no” say “yes”. Purge the word “no” from your vocabulary.

    When asked or ordered to do something, always agree. Disagreeing could mean punishment or even worse, instant death.

    On Work or Rather On How Not to Work

    Of course, agreeing to do something does not necessarily mean that you will do it!

    You can do the work slowly. The foreigner usually has deadlines he must meet in his own company/country. If you work slowly, his patience might run out. He will either try and do the work himself or ask others to assist you. Either way, you will have lightened your burden.

    You can do the work badly. If you can get away with it that is. But if you pull this one off one too many times, your butt might be on the line.

    You can pretend to misunderstand orders. The simple “I no speak” said in the foreigner’s language is usually enough to have them put you in the “useless” box. If they can’t communicate with you, they can’t ask you to do work for them.

    You can feign a lack of understanding if you are accused of not doing the assigned work. “I did not understand” said in the foreigners language is usually very effective. Sometimes the foreigner might doubt her own communication skills.

    Play the time game. Don’t finish the work you were given in the allocated time. Then forget about the work altogether. If prompted by the foreigner the next day, week or month, as to why you didn’t finish your work, say “I understood that you only want me to work that day”

    You can even act right out dumb.

    If the above listed tactics don’t work, you can always say “I will do it right the next time, OK”. Said in the foreigner’s language, this is a very effective tool. Who knows when or if there will ever be a next time. In any case you know that your “right” way is

    You can play the pity game. If you manage to push the right buttons they might feel sorry for you and even take care of you. Yes, there are some foreigners that are ripe for the picking.

    Any combination of the above could ensure that you do not have to perform those duties ever again! Or the best and last resort is not to show up for work at all! The foreigner usually will not waste her valuable time to go out looking for you. They will forget about you sooner then later.

    If, in the worst case scenario, you have to do the work, do it slowly, but make sure the quality of your work is satisfactory. Your master will either allocate more time or designate somebody to help you. In the worst case scenario, you get to work slowly and have somebody to chat and reminisce with. In the best case scenario, as a loyal servant to your master, you get to supervise that person! As you assume more responsibility, you should of course be compensated better and should work less. Isn’t that what climbing the management ladder is all about! In time you get to hire two new people to help the person who was hired to help you, and promote your first assistant to supervisor. As a result you now have the loyalty of the people you supervise. Another important lesson of how to use other people’s money to generate loyalty for yourself.

    On Knowledge:

    Never volunteer or let the foreigner know much you

    The Sushi Effect - How a Supermarket Loses a Customer
    I didn't intend to change to another supermarket.For the last 18 years my family has used the same supermarket.It's less than half a mile from our home. It sells almost every food item that we need. We buy our petrol there, our newspapers, postage stamps, stationery, wine, CDs. We even buy our domestic gas and electricity from this store.But one little thing has really been bothering me recently.When I go to fill up my motorcycle with petrol, there is a sign that says I must remove my crash helmet before entering the shop to pay for my fuel. And I can understand that this is to deter any potential robbers who might use a crash helmet to conceal their identity.This wasn't too bad in the summer. And I complied with the request. Although I noticed that the petrol stations of other supermarkets and oil companies had no similar condition.But when the colder weather arrived, I started to wear a thermal balaclava under my crash helmet. And so now this petrol station wants me to remove my crash helmet and my balaclava. To do so means first removing my gloves. Then I take off my glasses and store them safely. Then I am able to remove my crash helmet, undo my jacket, remove my neck tube and finally take off my balaclava.To put everything back on really means taking my jacket off otherwise I cannot get the various layers to lay flat and comfortably. And where do I store everything that I've just taken off. On the floor???I mentioned to the cashier how inconvenient this was for me. She seemed to be very understanding but explained that this was company policy.I then suggested that they might like to ask motorcyclist to use the payment hatch to her side. The one that would allow motorcyclists to pay from outside the shop without even having to enter. "That's a good idea," she told me. But I could tell that it wasn't going to go any further.I also asked her how many fewer robberies they now h
    ap into his knowledge, steal his weapons, rob his warehouses, and kill them if you can.

    But, if the newly arrived conquerors look like they are there to stay, what do you do? You have absolutely no competitive advantage over them, except for local geographical knowledge. And time. Time is on your side. In time, foreigners come and foreigners go but the local population is there to stay. It’s always been like that, and it will always be like that. What do you do to survive?

    There are two principals that have guided conquered people over history in their survival:

    Principal One: The conqueror has absolute power over you. He can hurt/maim/kill you any time. At a whim. Principal Two: Under any circumstance, never forget Principal one.

    Survival Guide for Conquered Peoples 101

    How to survive and outfox the foreigner until he leaves?

    On Everyday Guidelines:

    Smile all the time. Smiling doesn’t hurt anyone. The foreigner might even smile back. Some of the foreigners that smile back might even think that you are sincere. The ones that are foolish enough to believe in your sincerity might be cajoled into helping you with special favors.

    Always greet the foreigner first. Greet as many foreigners as possible. This will make them feel important. Since you are the one that makes them feel important they might look out for you.

    Say “yes” all the time. To anything and everything. Even when you mean “no” say “yes”. Purge the word “no” from your vocabulary.

    When asked or ordered to do something, always agree. Disagreeing could mean punishment or even worse, instant death.

    On Work or Rather On How Not to Work

    Of course, agreeing to do something does not necessarily mean that you will do it!

    You can do the work slowly. The foreigner usually has deadlines he must meet in his own company/country. If you work slowly, his patience might run out. He will either try and do the work himself or ask others to assist you. Either way, you will have lightened your burden.

    You can do the work badly. If you can get away with it that is. But if you pull this one off one too many times, your butt might be on the line.

    You can pretend to misunderstand orders. The simple “I no speak” said in the foreigner’s language is usually enough to have them put you in the “useless” box. If they can’t communicate with you, they can’t ask you to do work for them.

    You can feign a lack of understanding if you are accused of not doing the assigned work. “I did not understand” said in the foreigners language is usually very effective. Sometimes the foreigner might doubt her own communication skills.

    Play the time game. Don’t finish the work you were given in the allocated time. Then forget about the work altogether. If prompted by the foreigner the next day, week or month, as to why you didn’t finish your work, say “I understood that you only want me to work that day”

    You can even act right out dumb.

    If the above listed tactics don’t work, you can always say “I will do it right the next time, OK”. Said in the foreigner’s language, this is a very effective tool. Who knows when or if there will ever be a next time. In any case you know that your “right” way is

    You can play the pity game. If you manage to push the right buttons they might feel sorry for you and even take care of you. Yes, there are some foreigners that are ripe for the picking.

    Any combination of the above could ensure that you do not have to perform those duties ever again! Or the best and last resort is not to show up for work at all! The foreigner usually will not waste her valuable time to go out looking for you. They will forget about you sooner then later.

    If, in the worst case scenario, you have to do the work, do it slowly, but make sure the quality of your work is satisfactory. Your master will either allocate more time or designate somebody to help you. In the worst case scenario, you get to work slowly and have somebody to chat and reminisce with. In the best case scenario, as a loyal servant to your master, you get to supervise that person! As you assume more responsibility, you should of course be compensated better and should work less. Isn’t that what climbing the management ladder is all about! In time you get to hire two new people to help the person who was hired to help you, and promote your first assistant to supervisor. As a result you now have the loyalty of the people you supervise. Another important lesson of how to use other people’s money to generate loyalty for yourself.

    On Knowledge:

    Never volunteer or let the foreigner know much yo

    Accounts Receivable Collection
    Accounts receivable factoring refers to a process in which you can sell your invoices to a financing company for a rate, less than the face value of the invoice sold.The responsibility of collecting cash against the outstanding receivables lies with the financing company, who then makes a profit by collecting the funds at the face value of the invoice. The advantage of this arrangement is that a firm can receive instant cash, which was otherwise tied up in inventory, to further expand the business.Again, the responsibility of collecting the cash against the invoices lies with the financing company. To collect the cash, the financing company needs to keep the outstanding receivables as current, and then work out a time line to collect the cash. Also, it is very important to keep a track or record of all communications that took place between the financing company and the customers. This can be done by keeping records of copies of letters, notes, date and time of phone calls and the name of person contacted.The company first sends a friendly reminder letter to the customer to remind him that the date of the invoice is past due. In addition to sending a formal reminder in the form of a letter, the company also contacts the customer by phone. Apart from sending a reminder, the phone call is also intended to talk to the customer personally and enquire about the reason for late payment. For example, the payment might have been delayed because of the problems with sales or merchandise and this may require sorting out.After the first letter and the phone call, the company waits for a few days for the customer's response and then once again sends the billing letter and makes another phone call as a reminder. If after this there is still no response, the company then contacts the customer with the collection agency letter. This is basically to give the customer one last opportunity to clear his dues.
    pecial favors.

    Always greet the foreigner first. Greet as many foreigners as possible. This will make them feel important. Since you are the one that makes them feel important they might look out for you.

    Say “yes” all the time. To anything and everything. Even when you mean “no” say “yes”. Purge the word “no” from your vocabulary.

    When asked or ordered to do something, always agree. Disagreeing could mean punishment or even worse, instant death.

    On Work or Rather On How Not to Work

    Of course, agreeing to do something does not necessarily mean that you will do it!

    You can do the work slowly. The foreigner usually has deadlines he must meet in his own company/country. If you work slowly, his patience might run out. He will either try and do the work himself or ask others to assist you. Either way, you will have lightened your burden.

    You can do the work badly. If you can get away with it that is. But if you pull this one off one too many times, your butt might be on the line.

    You can pretend to misunderstand orders. The simple “I no speak” said in the foreigner’s language is usually enough to have them put you in the “useless” box. If they can’t communicate with you, they can’t ask you to do work for them.

    You can feign a lack of understanding if you are accused of not doing the assigned work. “I did not understand” said in the foreigners language is usually very effective. Sometimes the foreigner might doubt her own communication skills.

    Play the time game. Don’t finish the work you were given in the allocated time. Then forget about the work altogether. If prompted by the foreigner the next day, week or month, as to why you didn’t finish your work, say “I understood that you only want me to work that day”

    You can even act right out dumb.

    If the above listed tactics don’t work, you can always say “I will do it right the next time, OK”. Said in the foreigner’s language, this is a very effective tool. Who knows when or if there will ever be a next time. In any case you know that your “right” way is

    You can play the pity game. If you manage to push the right buttons they might feel sorry for you and even take care of you. Yes, there are some foreigners that are ripe for the picking.

    Any combination of the above could ensure that you do not have to perform those duties ever again! Or the best and last resort is not to show up for work at all! The foreigner usually will not waste her valuable time to go out looking for you. They will forget about you sooner then later.

    If, in the worst case scenario, you have to do the work, do it slowly, but make sure the quality of your work is satisfactory. Your master will either allocate more time or designate somebody to help you. In the worst case scenario, you get to work slowly and have somebody to chat and reminisce with. In the best case scenario, as a loyal servant to your master, you get to supervise that person! As you assume more responsibility, you should of course be compensated better and should work less. Isn’t that what climbing the management ladder is all about! In time you get to hire two new people to help the person who was hired to help you, and promote your first assistant to supervisor. As a result you now have the loyalty of the people you supervise. Another important lesson of how to use other people’s money to generate loyalty for yourself.

    On Knowledge:

    Never volunteer or let the foreigner know much yo

    A Guide to Evaluating CRM - Benefits of Online Sales Management
    CRM is the fastest growing category of enterprise applications with worldwide revenues expected to reach $67 billion in 2004 (Meta Group). By automating and integrating a host of customer-related processes, vendors of high end CRM suites promise enterprises the ability to increase revenues, streamline processes, and reduce costs. While high end CRM vendors brag about the virtues of their solutions they neglect to discuss less appealing characteristics:Excessive license and implementation costs Endless implementation timelines Technologically complex deployment Organizational upheaval Poor adoption rates Weak links in solution set Elusive ROIAny one of these factors would be enough to trigger second thoughts about investing in a million dollar CRM suite. Taken together they cry out for an alternative. Online sales management is a particularly strong one, offering many benefits of CRM in a small fraction of the time and expense----and none of the chaos.How to Achieve ResultsCompanies want increased revenue, streamlined processes, and reduced internal costs for real top-line and bottom line impact. But a big bang implementation of a full suite CRM suite is hardly the only way or even the best way to achieve these results.Online sales management is holds many virtues for those seeking benefits of customer relationship management without putting their companies through a traumatic paradigm shift.1. Low CostOnline sales management is available at a small fraction of the cost of a full-fledged CRM project. Because the service is browser based, there is no software to install or maintain at the client site. Deployable in a matter of weeks, online sales management causes minimal disruption of work. Fully outsourced, the solution frees up IT staff with no need for support staff. At the same time, the solution provider’s ability to amortize costs across its entire customer base results in a c
    n the “useless” box. If they can’t communicate with you, they can’t ask you to do work for them.

    You can feign a lack of understanding if you are accused of not doing the assigned work. “I did not understand” said in the foreigners language is usually very effective. Sometimes the foreigner might doubt her own communication skills.

    Play the time game. Don’t finish the work you were given in the allocated time. Then forget about the work altogether. If prompted by the foreigner the next day, week or month, as to why you didn’t finish your work, say “I understood that you only want me to work that day”

    You can even act right out dumb.

    If the above listed tactics don’t work, you can always say “I will do it right the next time, OK”. Said in the foreigner’s language, this is a very effective tool. Who knows when or if there will ever be a next time. In any case you know that your “right” way is

    You can play the pity game. If you manage to push the right buttons they might feel sorry for you and even take care of you. Yes, there are some foreigners that are ripe for the picking.

    Any combination of the above could ensure that you do not have to perform those duties ever again! Or the best and last resort is not to show up for work at all! The foreigner usually will not waste her valuable time to go out looking for you. They will forget about you sooner then later.

    If, in the worst case scenario, you have to do the work, do it slowly, but make sure the quality of your work is satisfactory. Your master will either allocate more time or designate somebody to help you. In the worst case scenario, you get to work slowly and have somebody to chat and reminisce with. In the best case scenario, as a loyal servant to your master, you get to supervise that person! As you assume more responsibility, you should of course be compensated better and should work less. Isn’t that what climbing the management ladder is all about! In time you get to hire two new people to help the person who was hired to help you, and promote your first assistant to supervisor. As a result you now have the loyalty of the people you supervise. Another important lesson of how to use other people’s money to generate loyalty for yourself.

    On Knowledge:

    Never volunteer or let the foreigner know much yo

    5 Sure-Fire Ways to Make Money Online
    There are many ways to make money online today, and thousands of people are earning a substantial income from the comfort of their own homes. How are they making money? With a successful Internet business, of course!Perhaps you want to earn a part-time income from home or start a full-time Internet business. Maybe you're a mom who wants to stay home while earning a living. Or, maybe you're sick and tired of the "rat race" and want to settle down with your own home business. Whatever the case, you can choose one of the sure-fire methods of making money online below to get started.1. Offer Services That Other Web Business Owners Will NeedMany people earn money online while offering services that other Web business owners need on a continual basis. These services include Web hosting, domain name registration, web design, and content writing. Every new website must have a Web host, domain name, web designer and content. These services are available everywhere online, but fortunately, there's always room for a few more! Online users are starting new Internet businesses every day. So, the potential for making money online with these services is tremendous.You can start from scratch with these businesses or find a company that allows you to resell its products and services. For instance, instead of setting up your own servers to become a Web host, you can become a reseller of hosting services and share a part of the profits. With this setup, your primary job is to promote the service. The parent Web host company does the rest.2. Expand Your Present BusinessIf you already own a business, you can expand it by using a website. If your company has its own website, your customers can go online to learn more about you, buy your products or ask questions. It's a great way to advertise and build customer trust. Also, you can mention your website address in all your print, television and radio advertising to maxim
    ou do not have to perform those duties ever again! Or the best and last resort is not to show up for work at all! The foreigner usually will not waste her valuable time to go out looking for you. They will forget about you sooner then later.

    If, in the worst case scenario, you have to do the work, do it slowly, but make sure the quality of your work is satisfactory. Your master will either allocate more time or designate somebody to help you. In the worst case scenario, you get to work slowly and have somebody to chat and reminisce with. In the best case scenario, as a loyal servant to your master, you get to supervise that person! As you assume more responsibility, you should of course be compensated better and should work less. Isn’t that what climbing the management ladder is all about! In time you get to hire two new people to help the person who was hired to help you, and promote your first assistant to supervisor. As a result you now have the loyalty of the people you supervise. Another important lesson of how to use other people’s money to generate loyalty for yourself.

    On Knowledge:

    Never volunteer or let the foreigner know much you know. You might be asked to perform new tasks. You don’t want to perform new tasks, do you?

    Do not show your masters what you are capable of. Either you have to work harder, or you could be deemed as too knowledgeable. Knowledge can be turned into power. If you become too powerful as a result of your knowledge, you will need to be eliminated.

    On Change:

    Slow down the pace of change. Change is never good, as it only benefits those who instigate change. Change could mean that you lose your power base, the backing of those loyal to you. Loyalty changes as quickly as the circumstances generating that loyalty changes.

    Slow down the pace of economic activity. A better economy is only going to profit the foreign rulers. That will mean that they will stay there longer and make your life more miserable.

    On Religion:

    If you absolutely have to, accept the new gods and forms of worship that the foreigner brings with him. Who can really determine what you really believe in anyhow?

    On Having Fun: The above are basic guidelines on how to make your life easier and the foreigner’s life more difficult. Making the foreigners life difficult can be a lot of fun. If the setting and conditions allow it, you can even get away with making fun of the foreigner in your own language. But beware, sometimes some of them understand or even speak your language!

    Having seen how the conquered people manage to survive and have fun, it would be unfair not to prepare a guide for the conquerors.

    Survival Guide for Conquerors 101

    In all this mad tumult, how does the foreigner survive? The foreigner has deadlines, as well as the difficult task of having to answer to stakeholders in far away lands that are closely scrutinizing performance reports. In short the foreigner’s future hangs in the balance of the corporate balance sheets.

    How to overcome the daily dose of insurmountable passive resistance that the locals dish out?

    On the types of expats

    When looking at the composition of foreign management talent in conquered lands, we see certain strategies at work:

    Corporate decision makers usually follow one of these strategies:

    A) Once you have conquered and assured subservient behavior, you make sure to send your youngest and most inexperienced people to the conquered lands. The young ones may find the whole ordeal of serving Queen and Country in conquered lands, an adventure. They will gain experience and be more appreciative of conditions back home.

    B) You send your deadwood people over there. Since they probably know that they are deadwood and do not expect to make further career advancements at home, acting out the expat life style abroad might do their egos good. You of course give them stretch goals that they have to achieve.

    C) Then there are those people that are about to retire in a couple of years. They have served you well, and what better way to be put out on the pasture so far away from headquarters then in a conquered land in good style?

    D) Top notch, highly qualified startup experts, turnaround specialists or auditors are sent to the foreign lands to rescue the usurped corporate resources.

    Regardless of whom you send over, you have to compensate them well and provide the basic amenities that they are used to at home; otherwise you will have high turnover rates. High turnover rates usually mean low profits, and we can’t have low profits.

    But what of the poor sods that are deep down in enemy territory. They too have their moment under the limelight in this paper:

    Survival guide for foreign managers deep down in enemy territory 101:

    Remember the old movies, where the foreign masters, sitting in their posh country clubs, sipping ice cold gin tonics, ramble on about the difficulties of overseas positions. Then a dashing local employee of the foreign masters, appears on the scene, who speaks the foreigner’s language even better and more eloquently then the foreigner’s themselves and reports about a serious problem that we are having at a certain distant location. Yes, Sir! At the end it turns out that it was the same local who actually created the problem, and then went ahead and solved the problem, benefiting himself and showing off how loyal and trustworthy he is to his masters.

    That local, ladies and gentlemen is the major domo. Every company/household should have at least one! They will make life for you easier, albeit a little more expensive.

    The online dictionary.com definition of a major domo is:

    1. A man in charge of a great household, as that of a sovereign; a chief steward 2. A person wh

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