When accused of wrongdoing, people often try to...

• apologize
• offer excuses and explanations
• wit
  Personal Finance - Investing In Your Future
  Investing to a lot of people is comparable to going to the doctor, you know you should but it's kind of scary, so you put it off. Does that sound familiar at all? Well, the thought that should be even more scary is what may happen if you don't start investing.One of the biggest misconceptions ab
  The loss of trust is a very painful experience. It often involves a lot of hurt, confusion, anger, and sadness.

  Dealing with these emotions is critical when trying to rebuild trust. When upset, we want our partners to understand our point of view - to understand our feelings and emotions.

  Understanding how we feel is important because it helps us deal with our negative feelings and move beyond them.

  If a partner does not take the time to make us feel understood - we try to get even - we try to make our partners feel as bad as we do. Even though it sounds childish, when someone does not understand our hurt or pain - we try to make them feel what we are feeling (this is often an unconscious response). Not feeling understood, often leads to a game of inflicting mutual hurt.

  In most cases, partners do not take the time to make us feel understood because they do not know how to do it OR because they get defensive (feel under attack).

  When accused of wrongdoing, people often try to...

  • apologize
  • offer excuses and explanations
  • with
    The Four Types Of Federal Student Loan Consolidation
    If you are an American student or one studying in an American school, then you are eligible for federal student loan consolidation from the U.S government.Federal student loan consolidation plans are applicable for all students whether you are still in school or a recent graduate or already into
    rs to understand our point of view - to understand our feelings and emotions.

    Understanding how we feel is important because it helps us deal with our negative feelings and move beyond them.

    If a partner does not take the time to make us feel understood - we try to get even - we try to make our partners feel as bad as we do. Even though it sounds childish, when someone does not understand our hurt or pain - we try to make them feel what we are feeling (this is often an unconscious response). Not feeling understood, often leads to a game of inflicting mutual hurt.

    In most cases, partners do not take the time to make us feel understood because they do not know how to do it OR because they get defensive (feel under attack).

    When accused of wrongdoing, people often try to...

    • apologize
    • offer excuses and explanations
    • wit
      Changing Your Outlook
      “One day a very wealthy father took his son on a trip to the country for the sole purpose of showing his son how it was to be poor. They spent a few days and nights on the farm of what would be considered a very poor family. Upon return from their trip, the father asked his son how he liked the trip.not take the time to make us feel understood - we try to get even - we try to make our partners feel as bad as we do. Even though it sounds childish, when someone does not understand our hurt or pain - we try to make them feel what we are feeling (this is often an unconscious response). Not feeling understood, often leads to a game of inflicting mutual hurt.

      In most cases, partners do not take the time to make us feel understood because they do not know how to do it OR because they get defensive (feel under attack).

      When accused of wrongdoing, people often try to...

      • apologize
      • offer excuses and explanations
      • wit
        Your Website Could be Letting You Down
        A professionally presented business website is a powerful and essential marketing tool: it's the first thing prospective customers will look at before they decide to contact you.If the copy on your website is not written to an acceptable standard, it may be losing you customers. It’s not enough
        m feel what we are feeling (this is often an unconscious response). Not feeling understood, often leads to a game of inflicting mutual hurt.

        In most cases, partners do not take the time to make us feel understood because they do not know how to do it OR because they get defensive (feel under attack).

        When accused of wrongdoing, people often try to...

        • apologize
        • offer excuses and explanations
        • wit
          2007 Thoughts on Small Business Image and Presentation
          Image is everything in a small business and will you make that first impression in your business presentation can make the difference. Whether we like to admit it or not people have certain prejudices about what they see and they tend to make split-second judgments when stereotyping. It is the same w
          ecause they do not know how to do it OR because they get defensive (feel under attack).

          When accused of wrongdoing, people often try to...

          • apologize
          • offer excuses and explanations
          • withdraw
          • or even attack back...

          These strategies do NOT work because they fail to create real understanding. Simply put, people need to feel understood before apologies are offered and explanations are given. It is virtually impossible to rebuild trust until people who have been harmed feel understood.

          So, when trying to build or repair trust - it helps to see the situation from a partner's point of view. Try to understand why the other person is so upset - directly acknowledge his or her feelings ("you are angry, hurt, confused") and his or her interpretation of the situation ("and, you have every right to be upset, because what I did was wrong.")

          You basically have to agree that the other person's feelings are legitimate and fair - let the other person know that you get it. If you can do this, trust is going to be much easier to

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