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Hub You - Honest, Fair Feedback - Why You're Unlikely to Give or Receive It When the Stakes are High
What is arguably the most popular vending machine in existence? What do you see outside of every grocery store, shopping mall, gas station, train or bus station? A soda vending machine, of course. They are everywhere and they are making some lucky entrepreneurs very rich. Not just financially, but emotionally as well. Many self-employed individuals find great comfort in the fact that they have complete control over their days, work the
I Never NoticedMy father was the glue that held my connection to a hundred or more relatives together and since he passed away, my family has become smaller and smaller for me. Pictures have disappeared, replaced occasionally by emails and new names. And I never noticed. The branches of my relationship tree prune themselves. And I am diminished.Sadly, that is normal and usual, part of the constantly shifting patterns of li
You want it. Everyone does.
Only trouble is, the more you need it, the less likely you are to get it.
Why? Research shows that 98% of us do one or more of these three things when we have a difficult message to convey - and we think we're doing "the right thing":
-We Ease In: We try to make our point without being obvious about it. This can come out as:
Leading questions: "How do you think your presentation went?" (while privately thinking it was a disaster) or "Don't you think it would be better to..." (while privately thinking it would be foolish to do anything else).
Or in statements that only partially share what we're thinking: "You might want to consider another strategy." (while privately thinking that the current strategy has at least three major p
Some years back I was interviewing candidates for a financial analyst position. One of my interviews was with a gentleman who was already a company employee but was looking for a new job within the company. I started out the interview with the question, “What interests you about this job?” The fellow started into a response, and then launched into tangents about his family, prior jobs, and personal interests. About five minutes into th
-We Ease In: We try to make our point without being obvious about it. This can come out as:
Leading questions: "How do you think your presentation went?" (while privately thinking it was a disaster) or "Don't you think it would be better to..." (while privately thinking it would be foolish to do anything else).
Or in statements that only partially share what we're thinking: "You might want to consider another strategy." (while privately thinking that the current strategy has at least three major
What is the best way to inform employees when you sell your business? Wait until the transaction is a done deal.After many years of representing people who want to sell their businesses, experience has taught me that complete confidentiality about any thoughts of selling are in the best interests of every business owner. Consequently, the best time to make any announcements about selling will be on the afternoon of the day your tran
Leading questions: "How do you think your presentation went?" (while privately thinking it was a disaster) or "Don't you think it would be better to..." (while privately thinking it would be foolish to do anything else).
Or in statements that only partially share what we're thinking: "You might want to consider another strategy." (while privately thinking that the current strategy has at least three major
* If you believe you deserve a salary increase, ask for it as soon as possible; don't procrastinate or wait for your employer to offer it.* Determine what you are worth in the marketplace by carrying out a survey of people in comparable jobs. Never base your case on a need for more money.* Be realistic in your assessment of what you are worth and what your employer would be willing or able to pay. Have an exact figure in mind
Or in statements that only partially share what we're thinking: "You might want to consider another strategy." (while privately thinking that the current strategy has at least three major
If you are like most notaries, you have been lured in by the promise of making $100,000 a year as a loan signing agent. Well, after you paid for your training, supplies, licensing fees, etc, you are left wondering how to even pay for the expenses you have accrued, let alone make a profit. Unfortunately, this business is not a get-rich-quick industry. It is just like any small business. It requires lots of hard work and perserver
-We Censor: We simply don't say what we're thinking at all.
-We "Data Dump": We just say what we're thinking. Plain and simple. If we're thinking the presentation was a disaster, we say it. If we think it would be foolish to do anything but what we think should be done, we say that.
The problem? No matter which option we choose, we approach difficult conversations believing we're right. People who disagree with us are wrong. We understand the situation - those who see it differently don't. We have pure motives - those who disagree don't. And to make matters worse, we're usually unaware
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