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Hub You - Small Business Phone Systems - A Brief Explanation
The mobile phone industry is getting momentum at a rapid speed. What's the impetus behind its tremendous growth? With life becoming busier than ever everyone wants an easy and convenient mode for communication-and what can be better than the mobile phones? Mobile phones are now available really at affordable rates. Nokia, the Finish mobile major which is still holding the number one position in the mobile market has unveiled some awe-inspiring handsets under its N-Series range. The recently launched Nokia N76 and N95 are two extremely sophisticated handsets chock-a-blocked with a number of new age features. Let us unwind their features.The Nokia N76 is a clamshell 3G phone measuring 106.5 x 52 x 13.7 mm. The phone offers a pleasing viewing experience for yo
Mini-PBX’s
Mini PBX systems are ideally suited to companies who have more than 10 employees, but fewer than 100. Mini PBX’s can give access to features like voice mail, automated attendant, intercom, computer integration and call distribution.
There are 2 categories of mini-PBX phone systems, self contained devices and computer based phone systems. There are a few companies who make self contained systems. These systems are easy to install and require very minimal computer and networking knowledge. These systems provide basic features like voice mail, auto attendant, intercom and a few others. It must be stressed though that although these systems will suffice for most small business applications, they cannot always provide all the specialist features each individual business may
Reading makes a ready manSpeaking makes a full manWriting makes an exact man.Francis Bacon, Renaissance author, courtier, and father of inductive reasoningWhy then I have resisted for so long to start writing just for the fun of it ? Does it mean I am not an exact man ? I DO read a lot. That makes me pretty ready . I DO speak a lot, figuratively and professionally : I am a professional speaker ! The question comes back to haunt me again : am I not an exact man ?Writing forces you to put down precisely what you think. It forces you to clarify your thought. The exercise in itself is refreshingly interesting. The results might not be conclusive at first but each time I do sit down long enough to write and think, I am pleasantly surp
In the last few years the rate at which computing and telecommunication technology has advanced is simply astounding. With this increased rate of technological development comes falling prices for products that were once extremely expensive. This allows smaller companies to take advantage of features and services that were once only available to much larger and richer organisations.
Once upon a time the telephone was the primary mode of communication, whereas now existing and new customers are able to reach you I a variety of different ways. This article will give a brief overview of what is available and how you can use it.
The Telephone
When the internet was first becoming popular, many experts predicted it would kill off the telephone. Little did they know that in fact the exact opposite would happen. The massive growth in online shopping has generated massive amounts of customer phone enquiries, making the telephone still the most important communication tool throughout the world.
The internet is undoubtedly an impressive medium for publishing information, but it is not a person. Some customers would rather deal with a real life human being rather than with a machine. There are many situations where a person is much better suited to talk to customers than a machine is. The internet is not so good at dealing with higher priced items. Customers enquiring about these higher priced goods would in most cases prefer to deal with a person, and that is where the telephone comes in handy.
Phone Systems
The selection and installation of an appropriate phone system is probably one of the most important purchases a business will ever make. A bad phone system will repel potential customers; a good phone system will help them, guide them through a process, make it appear as though they have a direct line and most importantly make them feel like their business is both wanted and appreciated.
Phone systems with advanced features like voice mail, ACD (call queuing) and auto attendant, used to be extremely overpriced. Because of the integration between computing and telecom technology, prices have come down dramatically, although system performance and features have actually increased. Now a market that was once largely ignored by the telecoms industry and vendors alike is a thriving sector with manufacturers constantly improving and upgrading systems in a bid to attract your business.
The new phone systems developed for this small office/home office market sector can be split into three basic categories: key systems, mini-PBX’s (including PC-based phone systems), and LAN based phone systems.
Key Systems
In the past few years some of the best developments have been in low cost intercom style systems for small businesses of typically 12 or fewer users. The biggest market sector in the telecoms industry is undoubtedly that of small businesses who have 10 or fewer users. It now seems almost comical that this market was largely ignored in the past. New KSU-Less systems allow even the smallest offices to enjoy more advanced features that used to be only normally associated with larger more expensive systems. These systems are extremely cost effective and designed to make use of existing telecoms wiring.
The systems in this category that have benefited most from development investment are hybrid corded and cordless phone systems. These systems allow users to integrate cordless as well as corded phones within intercom systems. Office based employees would have corded phones whereas mobile employees such as warehouse operatives could have cordless phones.
Mini-PBX’s
Mini PBX systems are ideally suited to companies who have more than 10 employees, but fewer than 100. Mini PBX’s can give access to features like voice mail, automated attendant, intercom, computer integration and call distribution.
There are 2 categories of mini-PBX phone systems, self contained devices and computer based phone systems. There are a few companies who make self contained systems. These systems are easy to install and require very minimal computer and networking knowledge. These systems provide basic features like voice mail, auto attendant, intercom and a few others. It must be stressed though that although these systems will suffice for most small business applications, they cannot always provide all the specialist features each individual business may r
Entertainment is a must in today’s fast-paced world to evade all tensions and anxieties. To achieve entertainment, technological gizmos have become an essential prerequisite with all their brilliant multimedia features. Mobile manufacturers today are satisfying this desire for entertainment with their truly pioneering products. Whether it is the MP3 players, megapixel cameras or digital camcorders, mobile phones are replacing each and every recreational gadget.Nokia has always amazed us with its avant-garde products. Whether it’s the snazzy Cath Kidston range or the brilliant N-series products, Nokia's products have always been par excellence. Nokia plans to launch another multimedia speciality after N-series called Nokia N97 to woo the UK population.
The Telephone
When the internet was first becoming popular, many experts predicted it would kill off the telephone. Little did they know that in fact the exact opposite would happen. The massive growth in online shopping has generated massive amounts of customer phone enquiries, making the telephone still the most important communication tool throughout the world.
The internet is undoubtedly an impressive medium for publishing information, but it is not a person. Some customers would rather deal with a real life human being rather than with a machine. There are many situations where a person is much better suited to talk to customers than a machine is. The internet is not so good at dealing with higher priced items. Customers enquiring about these higher priced goods would in most cases prefer to deal with a person, and that is where the telephone comes in handy.
Phone Systems
The selection and installation of an appropriate phone system is probably one of the most important purchases a business will ever make. A bad phone system will repel potential customers; a good phone system will help them, guide them through a process, make it appear as though they have a direct line and most importantly make them feel like their business is both wanted and appreciated.
Phone systems with advanced features like voice mail, ACD (call queuing) and auto attendant, used to be extremely overpriced. Because of the integration between computing and telecom technology, prices have come down dramatically, although system performance and features have actually increased. Now a market that was once largely ignored by the telecoms industry and vendors alike is a thriving sector with manufacturers constantly improving and upgrading systems in a bid to attract your business.
The new phone systems developed for this small office/home office market sector can be split into three basic categories: key systems, mini-PBX’s (including PC-based phone systems), and LAN based phone systems.
Key Systems
In the past few years some of the best developments have been in low cost intercom style systems for small businesses of typically 12 or fewer users. The biggest market sector in the telecoms industry is undoubtedly that of small businesses who have 10 or fewer users. It now seems almost comical that this market was largely ignored in the past. New KSU-Less systems allow even the smallest offices to enjoy more advanced features that used to be only normally associated with larger more expensive systems. These systems are extremely cost effective and designed to make use of existing telecoms wiring.
The systems in this category that have benefited most from development investment are hybrid corded and cordless phone systems. These systems allow users to integrate cordless as well as corded phones within intercom systems. Office based employees would have corded phones whereas mobile employees such as warehouse operatives could have cordless phones.
Mini-PBX’s
Mini PBX systems are ideally suited to companies who have more than 10 employees, but fewer than 100. Mini PBX’s can give access to features like voice mail, automated attendant, intercom, computer integration and call distribution.
There are 2 categories of mini-PBX phone systems, self contained devices and computer based phone systems. There are a few companies who make self contained systems. These systems are easy to install and require very minimal computer and networking knowledge. These systems provide basic features like voice mail, auto attendant, intercom and a few others. It must be stressed though that although these systems will suffice for most small business applications, they cannot always provide all the specialist features each individual business may
SSL certificates The secured socket layer (SSL) technology provides strong encryption of HTTP packets during their transfer through the World Wide Web. However, in order to encrypt; a SSL certificate from a trusted certification authority like Verisign or Twate is necessary.Shared hosting and SSL certificates SSL can undoubtedly provide a lot of security on the server side. Most of the encryption done is on the 128 bit level, which in its own right is very secure. But, when it comes to securing websites on shared hosts the real problems surface as the SSL technology requires an IP address ( with port number) and most shared websites don’t have one!To overcome this problem many ISP’s have com
The selection and installation of an appropriate phone system is probably one of the most important purchases a business will ever make. A bad phone system will repel potential customers; a good phone system will help them, guide them through a process, make it appear as though they have a direct line and most importantly make them feel like their business is both wanted and appreciated.
Phone systems with advanced features like voice mail, ACD (call queuing) and auto attendant, used to be extremely overpriced. Because of the integration between computing and telecom technology, prices have come down dramatically, although system performance and features have actually increased. Now a market that was once largely ignored by the telecoms industry and vendors alike is a thriving sector with manufacturers constantly improving and upgrading systems in a bid to attract your business.
The new phone systems developed for this small office/home office market sector can be split into three basic categories: key systems, mini-PBX’s (including PC-based phone systems), and LAN based phone systems.
Key Systems
In the past few years some of the best developments have been in low cost intercom style systems for small businesses of typically 12 or fewer users. The biggest market sector in the telecoms industry is undoubtedly that of small businesses who have 10 or fewer users. It now seems almost comical that this market was largely ignored in the past. New KSU-Less systems allow even the smallest offices to enjoy more advanced features that used to be only normally associated with larger more expensive systems. These systems are extremely cost effective and designed to make use of existing telecoms wiring.
The systems in this category that have benefited most from development investment are hybrid corded and cordless phone systems. These systems allow users to integrate cordless as well as corded phones within intercom systems. Office based employees would have corded phones whereas mobile employees such as warehouse operatives could have cordless phones.
Mini-PBX’s
Mini PBX systems are ideally suited to companies who have more than 10 employees, but fewer than 100. Mini PBX’s can give access to features like voice mail, automated attendant, intercom, computer integration and call distribution.
There are 2 categories of mini-PBX phone systems, self contained devices and computer based phone systems. There are a few companies who make self contained systems. These systems are easy to install and require very minimal computer and networking knowledge. These systems provide basic features like voice mail, auto attendant, intercom and a few others. It must be stressed though that although these systems will suffice for most small business applications, they cannot always provide all the specialist features each individual business may
Sales calls are an art form. Many new IT Consultants have never had to sell anything before. For the uninitiated, sales calls are intimidating. By gaining the right perspective about a sales call and understanding the possible outcomes, you are on your way to becoming a sales call expert.The number one trick to sales calls: Don't Sell.When you are on a sales call the trick is to guide the client's decision. You ask them questions that almost seduce them into hiring you. This is an entirely different dynamic than when you are pushing them during the sales call. An effective sales call has the client pushing you to take them on.With every sales call you will have one of four outcomes (2 good, 2 bad) as follows:Client needs emergency servi
Key Systems
In the past few years some of the best developments have been in low cost intercom style systems for small businesses of typically 12 or fewer users. The biggest market sector in the telecoms industry is undoubtedly that of small businesses who have 10 or fewer users. It now seems almost comical that this market was largely ignored in the past. New KSU-Less systems allow even the smallest offices to enjoy more advanced features that used to be only normally associated with larger more expensive systems. These systems are extremely cost effective and designed to make use of existing telecoms wiring.
The systems in this category that have benefited most from development investment are hybrid corded and cordless phone systems. These systems allow users to integrate cordless as well as corded phones within intercom systems. Office based employees would have corded phones whereas mobile employees such as warehouse operatives could have cordless phones.
Mini-PBX’s
Mini PBX systems are ideally suited to companies who have more than 10 employees, but fewer than 100. Mini PBX’s can give access to features like voice mail, automated attendant, intercom, computer integration and call distribution.
There are 2 categories of mini-PBX phone systems, self contained devices and computer based phone systems. There are a few companies who make self contained systems. These systems are easy to install and require very minimal computer and networking knowledge. These systems provide basic features like voice mail, auto attendant, intercom and a few others. It must be stressed though that although these systems will suffice for most small business applications, they cannot always provide all the specialist features each individual business may
This advice applies to websites, magazines, newsletters and to any individual or small businesses aiming to provide content to an audience in the form or articles, guides or reviews on practically any subject. For example a website with information about products, about fishing, golf or whatever. This advice will be most relevant to people just starting out writing and creating content, and people with new websites and businesses which they intend to grow.I’ve discovered a lot about researching and writing this type of material for websites over the last year or so but the most important lesson I’ve learnt is this:When deciding on subject matter for an article always start as narrow and specific as you can.Ima
Mini-PBX’s
Mini PBX systems are ideally suited to companies who have more than 10 employees, but fewer than 100. Mini PBX’s can give access to features like voice mail, automated attendant, intercom, computer integration and call distribution.
There are 2 categories of mini-PBX phone systems, self contained devices and computer based phone systems. There are a few companies who make self contained systems. These systems are easy to install and require very minimal computer and networking knowledge. These systems provide basic features like voice mail, auto attendant, intercom and a few others. It must be stressed though that although these systems will suffice for most small business applications, they cannot always provide all the specialist features each individual business may require. Mini-PBX’s that are computer based are generally speaking for the more technically advanced users, and can offer a wider range of features that can be customised to meet a businesses requirements. A good example of advanced features is advanced IVR (auto-attendant) scripts. This allows computerised phone systems to route calls to specific groups based on how the caller has responded to prompts. These computerised systems allow even small companies to handle their calls in a way normally associated with large call centres.
LAN (IP)-based phone systems
Companies that have installed a high speed local area network (LAN) for connecting their computers can use this same network as the backbone for their office phone system. Many phone system suppliers are edging towards this approach, and there are already several LAN-based phone systems which use a company’s Ethernet data network to transport phone calls and data.
LAN-based phone systems were a very experimental idea. They had unpredictable audio quality; neither did they offer features that users of conventional phone systems take for granted. This has all changed as phone system vendors have retooled the business phone systems to use data networks as their backbone.
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