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Hub You - What Kind of Client / Customer Are You Mr. / Ms. Entrepreneur?
As a self-publisher, you become a business person. Your book is your product. Your readers are your customers. When I first made my career change, I didn’t think I had any business savvy. After all, I had been in a social service agency. I did court reports, visited children and parents, and handled emergencies. I was not a welfare worker, so I didn’t deal with money. True enough, I did budgets and clothing orders, but overall, headquarters handled the money.My commerce was in the arena of human suffering, addictions, and family dysfunctions. Back in 1998, I went to a writer’s conference with a business woman, and I spent most of my time delivering poems and looking at the other exhibits rather than manning my own booth. Later, I said to my older son, (who has his own business), "I guess I’m not about business." your customer or supplier. Which makes courtesy all the more important.
No one wants to deal with discourtesy. It unfailiingly puts them in a bad mood which creates nothing but difficulty for you and your company. So it means you must take your personal connections to funders, suppliers, service personnel and, of course, your customers, very seriously. But it doesn’t mean you need be serious, either. The simple things...the please, the thank you, the that’s very good of you are the lubricants needed in this hectic business environment. A bit of humour now and then, when the situation warrants it, can also help. It’s doubly important in emails an
Accounts Receivable Factoring is a means to meet the requirements of companies that are in urgent need of cash. Highly useful to the companies, this process of Accounts Receivable Funding refers to the process of selling of invoices and other Receivables by the company to a funding company. The funding company purchases these Receivables at a discount from the seller company. The seller company then gets the required cash that is required to run the business. Added advantages are that the seller company can then focus on the business without bothering with collecting the cash, because this becomes the responsibility of the financing company.As a company raising funds through Accounts Receivable Funding, you have the option of managing the Accounts Receivable sales yourself, or outsourcing it to a company who speci
Not really. The answer to it can determine your success potential.
The Customer Is Always Right - NOT!
In many cases, you are the customer. Especially when dealing with other providers, insurance people, your banker, funding sources and a host of others who help support you in your business - and personal - activities. And any failure on your part to be a good client/customer to those suppliers almost guarantees major problems in your business relationships.
Yet how do you measure up as their customer? Are you the sort of customer you wish you dealt with every day in your business? Good Communication? High level of Courtesy? Professionalism in your relationships? Patience with difficult situations? Ethics and Integrity? The desire to help everyone to achieve the best result for all concerned?
How often - if ever - do you even look at any of these areas?
Good Communication
Probably the most critical area of downfall is in communication, both with your customers and those who supply you. Without communication, little occurs in business. Without good communication the very best of business simply cannot happen.
When you’re seeking funding, do you answer all the questions? Do you work to find out the format in which the funder desires your information? Do you follow directions? It would be impossible to tell you the number of times Capital Funds Group has to deal with these problems. Our major Equity Investment funder, for instance, has asked that a specific format be used for the submission of an Executive Summary. Why?, you might ask. The simple and obvious answer is that like all such investors, they have to deal with hundreds of submissions monthly. If they are all in the same format, it is simple to read them quickly, reject those which don’t fit their requirements, or issue invitations to those which do.
Do you respond quickly? If you receive an email, do you simply let the funder know you received it and will get the required information back quickly. A small thing, you might think. However, when there are dozens to hundreds of deals in the making, it gets the attention of the funder. “This company knows how to communicate, how to respond.” That means that you’ll be getting just a bit more attention than other companies who fail in such courtesies. The same can be said, of course, if you do the same thing with your own customers. Communicate! And quickly.
Courtesy
Business is often very fast nowadays. There is much to do and, seemingly, little time in which to do it. And, with the advent of the internet, you may never even hear the voice of your customer or supplier. Which makes courtesy all the more important.
No one wants to deal with discourtesy. It unfailiingly puts them in a bad mood which creates nothing but difficulty for you and your company. So it means you must take your personal connections to funders, suppliers, service personnel and, of course, your customers, very seriously. But it doesn’t mean you need be serious, either. The simple things...the please, the thank you, the that’s very good of you are the lubricants needed in this hectic business environment. A bit of humour now and then, when the situation warrants it, can also help. It’s doubly important in emails and
Interviews are the moment of truth when you find out if you have got a job, - or not! You’ll know yourself after an interview. No one needs to tell you that answer! However, it’s a nerve racking time waiting.How do you cope? Simple, you need to make your interview count. The better your interview, - the better the chance you have of getting the job. There are few tips and interview secrets that you can learn from experience. People like me, who have seen thousands of good interviews and are willing to share their observations, their secrets and the reasons why one person always get the job.ONE SECRET! As with most things it’s all down to the preparation. The more preparation you do the more confidence you’ll exude in an interview. The more confidence you have the better chance the interviewer
How often - if ever - do you even look at any of these areas?
Good Communication
Probably the most critical area of downfall is in communication, both with your customers and those who supply you. Without communication, little occurs in business. Without good communication the very best of business simply cannot happen.
When you’re seeking funding, do you answer all the questions? Do you work to find out the format in which the funder desires your information? Do you follow directions? It would be impossible to tell you the number of times Capital Funds Group has to deal with these problems. Our major Equity Investment funder, for instance, has asked that a specific format be used for the submission of an Executive Summary. Why?, you might ask. The simple and obvious answer is that like all such investors, they have to deal with hundreds of submissions monthly. If they are all in the same format, it is simple to read them quickly, reject those which don’t fit their requirements, or issue invitations to those which do.
Do you respond quickly? If you receive an email, do you simply let the funder know you received it and will get the required information back quickly. A small thing, you might think. However, when there are dozens to hundreds of deals in the making, it gets the attention of the funder. “This company knows how to communicate, how to respond.” That means that you’ll be getting just a bit more attention than other companies who fail in such courtesies. The same can be said, of course, if you do the same thing with your own customers. Communicate! And quickly.
Courtesy
Business is often very fast nowadays. There is much to do and, seemingly, little time in which to do it. And, with the advent of the internet, you may never even hear the voice of your customer or supplier. Which makes courtesy all the more important.
No one wants to deal with discourtesy. It unfailiingly puts them in a bad mood which creates nothing but difficulty for you and your company. So it means you must take your personal connections to funders, suppliers, service personnel and, of course, your customers, very seriously. But it doesn’t mean you need be serious, either. The simple things...the please, the thank you, the that’s very good of you are the lubricants needed in this hectic business environment. A bit of humour now and then, when the situation warrants it, can also help. It’s doubly important in emails an
Developing a resilient mindset of a millionaire by re-wiring your subconscious for wealth creation we will need to answer a few simple questions about financial pressure. When I refer to financial pressure I’m not necessarily talking about being broke and struggling. You can be wealthy and still have financial pressure. There is no right or wrong answers, only answers applicable to you.1. When was the last time you felt financial pressure?2. Do you currently feel financial pressure in your life?3. Does having more money really create less financial pressure?4. When have you felt completely free from financial pressure?For some people being completely free from financial pressure might have been as far back as when they were at school. It could have been when they wou
Do you respond quickly? If you receive an email, do you simply let the funder know you received it and will get the required information back quickly. A small thing, you might think. However, when there are dozens to hundreds of deals in the making, it gets the attention of the funder. “This company knows how to communicate, how to respond.” That means that you’ll be getting just a bit more attention than other companies who fail in such courtesies. The same can be said, of course, if you do the same thing with your own customers. Communicate! And quickly.
Courtesy
Business is often very fast nowadays. There is much to do and, seemingly, little time in which to do it. And, with the advent of the internet, you may never even hear the voice of your customer or supplier. Which makes courtesy all the more important.
No one wants to deal with discourtesy. It unfailiingly puts them in a bad mood which creates nothing but difficulty for you and your company. So it means you must take your personal connections to funders, suppliers, service personnel and, of course, your customers, very seriously. But it doesn’t mean you need be serious, either. The simple things...the please, the thank you, the that’s very good of you are the lubricants needed in this hectic business environment. A bit of humour now and then, when the situation warrants it, can also help. It’s doubly important in emails an
Sophisticated job seekers know and understand that sometime during the interview and hiring process you will be asked to supply references. With this in mind, here are five concepts to focus on in developing your reference list.1. References should be RELEVANT: The worst references are personal in nature. Do not provide your Uncle Charlie, your best friend or any other relatives or acquaintances. Provide references that have worked with you, worked for you, or have directly supervised you. References should be able to explain your specific job duties and responsibilities, accomplishments and work product. They should be able to define not only your role inside the organization, but also your ability to meet or exceed expectations as a co-worker, boss, or subordinate. Make certain that references are familiar with
Courtesy
Business is often very fast nowadays. There is much to do and, seemingly, little time in which to do it. And, with the advent of the internet, you may never even hear the voice of your customer or supplier. Which makes courtesy all the more important.
No one wants to deal with discourtesy. It unfailiingly puts them in a bad mood which creates nothing but difficulty for you and your company. So it means you must take your personal connections to funders, suppliers, service personnel and, of course, your customers, very seriously. But it doesn’t mean you need be serious, either. The simple things...the please, the thank you, the that’s very good of you are the lubricants needed in this hectic business environment. A bit of humour now and then, when the situation warrants it, can also help. It’s doubly important in emails an
How many time did you get involved in an on-line business that never produced any money? If many times, now is the time to change that. This business was designed with people like us in minnd. It is one of the more profitable businesses on the internet that may truely change your life. I say "may" because the decision belongs to you. After getting involved in this business, you will be provided all necessary tools to succeed.You will be shown where are how to gain potential customers and what kind of options to offer to them. You would not have to call anyone, unless you want to. In this business your potential customers will be coming to you. It's a lot better than chasing your "prospects" like in one of those MLM programs. The difference between this business and MLS outfits is that you get to collect 100% of m
No one wants to deal with discourtesy. It unfailiingly puts them in a bad mood which creates nothing but difficulty for you and your company. So it means you must take your personal connections to funders, suppliers, service personnel and, of course, your customers, very seriously. But it doesn’t mean you need be serious, either. The simple things...the please, the thank you, the that’s very good of you are the lubricants needed in this hectic business environment. A bit of humour now and then, when the situation warrants it, can also help. It’s doubly important in emails and other communication. And while you may never be meeting your customer, you will be meeting your funder. And you will certainly be many steps ahead if you’ve already established yourself as a courteous person.
Entrepreneurial Professionalism
Just how professional are you? As an entrepreneur, are you a risk taker? Are you prepared to shift gears in the middle of business because a new and better roadway has opened up? Can you easily adjust to new circumstances, new ways of approaching a situation? If not, unfortunately, you’re really not an entrepreneur. Risk taking is part and parcel of the meaning of that word. It’s critical in today’s world of unceasing change to be ready to shift plans, move in new directions and be willing to assume the responsiblity for what may happen. That’s the essences of entrepreneurial professionalism Scary? Sometimes. But so is most real decision making, another vital characteristic of an entrepreneur. As the saying goes, “Feel the fear and do it anyway.” That might well be the perfect slogan for an entrepreneur.
Another mental anchor is “I’ve already seen that, done that, thought that.” It stops you from looking at what appear to be “old” situations and perceiving a difference, one which might bring you to where you wish to be. If you’re stuck with such a belief, an attitude of already knowing all the answers, again you are not really an entrepreneur.
Ethics and Integrity
Self awareness and the willingness to be brutally honest with oneself are two other great entrepreneurial traits. Integrity means “wholeness,” being complete in oneself. Not an easy thing to achieve, by any means, but a worthwhile goal in life. Ethics is simply understanding “The Rules.” Not any rules imposed from outside yourself, but those you intuitively know are the way to behave and treat both others and yourself. If you’re always seeking the “upper hand” in a deal, you’re not really there to accomplish a winning situation for everyone, the ultimate achievement. If you spend your working life trying to be #1, not as an achievement, but as being “one up” on everyone else, trying to be noticed and applauded by others, you are truly seeking a false goal. You have no real integrity because your value is measured by how others perceive you. If you need or demand that sort of attention from others, there is no one truly home inside you. And no business achievement can ever replace that.
My Suggestion
Take a look again at the list of items I’ve laid out in this article. How many of them are “standard” in both your business and personal life? Where do you think you might improve? Where might you ask for help in t
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