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Hub You - The Mark of a Job Well Done
Power Secret Five: How to Make Money Without a College DegreeIt is worth pointing out that many times there is no meaningful correlation between education and income.One can statistically show that an average college graduate, over the course of his or her adult working life, will make more money than an average high school graduate who does not go on to higher education. Any knowledgeable person can show this as a fact.The problem is that many times the difference between the two is not as great as some would think. It is not like all college graduates make an average
Great example: two days after hosting a breakout session with one of my association clients, the president called me and said, “Scott, I just
Athletes get top dollars because they use coaches. So can you who want to write a book to get the good word out to help others, to illustrate you are the savvy expert in your field, and to create ongoing monthly income that boosts your speaking or coaching business. Number 1-10 on a separate piece of paper. On a scale from 1 to 10, 10 being high rate each of the following statements: Not applicable 5 Don't agree 1 2 3 Somewhat agree or 5 for not applicable 4 5 6 7 8 Totally agree 9 10 Score 1 to 10 on each p
For up 'n coming bands, maybe it’s playing a sold out show two nights in a row.
For new authors, maybe it’s topping the New York Time Bestseller List.
For fashion designers, maybe it’s having their dress worn by Jessica Simpson on the red carpet.
As a professional speaker, I’ve often wondered what the mark of a job well done was in my industry:
Receiving standing ovations? Commanding high fees? Selling thousands of dollars in books? Addressing huge audiences?
Maybe. And I admit, all of those things used to sound great to me. But over the years I’ve come to learn that there are many other indicators of success.
Same Time Next Year
At my first NSA convention, someone reminded me, “Your goal is not to get a standing ovation; your goal is to be invited back next year.”
Great example: two days after hosting a breakout session with one of my association clients, the president called me and said, “Scott, I just
The best sales person is a happy customer; it sounds trite, but a happy customer is much more believable than your best sales pitch. If only you had more of them.Now let’s be clear about a few things. Just because a customer says that they are happy does not mean that they will buy from you next time. The sad truth is that satisfied customers change providers all the time. Maybe it will be because of price or a lack of attention by the sales rep or some new feature offered by a competitor.Customers who refer your firm to someone else seldom change providers. If you can only as
For fashion designers, maybe it’s having their dress worn by Jessica Simpson on the red carpet.
As a professional speaker, I’ve often wondered what the mark of a job well done was in my industry:
Receiving standing ovations? Commanding high fees? Selling thousands of dollars in books? Addressing huge audiences?
Maybe. And I admit, all of those things used to sound great to me. But over the years I’ve come to learn that there are many other indicators of success.
Same Time Next Year
At my first NSA convention, someone reminded me, “Your goal is not to get a standing ovation; your goal is to be invited back next year.”
Great example: two days after hosting a breakout session with one of my association clients, the president called me and said, “Scott, I just
The basic ISO 9000 procedures include document control procedure, records procedure, internal audit procedure, control of non-conformance procedure, corrective action procedure, and preventive action procedure. Documentation is a basis upon which an ISO-compliant quality system is constructed. An unauthorized change in any information makes problems. Your mandatory document control procedure must define how you approve documents, update and re-approve amended documents, prevent the inadvertent use of obsolete documents, and ensure that documents are available where they are needed.A
Receiving standing ovations? Commanding high fees? Selling thousands of dollars in books? Addressing huge audiences?
Maybe. And I admit, all of those things used to sound great to me. But over the years I’ve come to learn that there are many other indicators of success.
Same Time Next Year
At my first NSA convention, someone reminded me, “Your goal is not to get a standing ovation; your goal is to be invited back next year.”
Great example: two days after hosting a breakout session with one of my association clients, the president called me and said, “Scott, I just
Many people find themselves working in a dreary office, with very little to inspire and stimulate. As office space becomes smaller for the regular working person, it seems as though working conditions are less pleasant, almost unbearable at times. This is especially true of cubicle environments. However, there are many things that can be done to help beautify and enhance the office space.A plant, or if there is room for more than one, plants, can help spruce up the office space. Studies have been done that support evidence that plants create a restorative atmosphere. Work environment
Same Time Next Year
At my first NSA convention, someone reminded me, “Your goal is not to get a standing ovation; your goal is to be invited back next year.”
Great example: two days after hosting a breakout session with one of my association clients, the president called me and said, “Scott, I just
When people think of advertising, the first options are usually television, radio, newspapers and billboards. It never comes across the person’s head to use balloons, which happen to be the cheapest of all these methods.Why? Perhaps because these balloons are often regarded as accessories in birthdays, parties and other company functions.But do people know that the first balloons ever built were used as bombers or as the first passenger airliners in the world? These may have happened more than 60 years ago but there are people who use this now to advertise a certain product an
Great example: two days after hosting a breakout session with one of my association clients, the president called me and said, “Scott, I just wanted to tell you how much our members loved your workshop on approachability! In fact, because it was one of the highest rated sessions of the conference, we’d like to invite you back to deliver the keynote at next year’s conference!”
Nice. Not just, “Hey, great speech. Thanks.” But rather, “Wow, that was awesome! Can you come back and do that again next year?”
LET ME ASK YA THIS…
How much of your business is repeat business?
Positive Feedback
But then there’s the audience (i.e., your fans.) Let’s face it: the mark of a job well done also pertains to the feedback you receive from them. Since they do pay the bills.
I remember getting an email once from a man who
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