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Hub You - What Is Your Business Really About?
Take Advantage of All the Benefits Your Employer Offers They are often looking for directions. So why not provide a GPS kiosk so travelers can easily have access to accurate directions whenever they get lost. People often stop at gas staAre you taking advantage of all the benefits your company has to offer? Most employees are not really sure of the benefits they are entitled to or what their company offers, and many are missing out on Powerful Phone Interviews When someone starts up a new business, it’s important to think about what it is their business really is. What service are they truly providing people? It may surprise owners that what they thought their business is isn’t really what their customers think it is.Phone interviews are de rigueur with many organizations.Companies conduct phone interviews for a number of reasons.It’s a way to screen out the dead wood.It gives the next interview Say for example you own a gas station and are in the business of providing people gasoline for their cars. But is that really what gas stations are all about? If you ask me, you’re in the fill people’s gas-provide directions-act as a rest stop-provide entertainment business. That sounds a lot different than just filling up people’s cars doesn’t it? Think about it. When people go to a gas station they aren’t just looking to fill their gas. They are often looking for directions. So why not provide a GPS kiosk so travelers can easily have access to accurate directions whenever they get lost. People often stop at gas sta Back to School for a Midlife Crisis Career Change hat they thought their business is isn’t really what their customers think it is.Q. I hate my job as a computer consultant. I am ready for a career change. The aptitude tests say I should be a recreation specialist. I like the idea but I dread returning to school for a new degree. Say for example you own a gas station and are in the business of providing people gasoline for their cars. But is that really what gas stations are all about? If you ask me, you’re in the fill people’s gas-provide directions-act as a rest stop-provide entertainment business. That sounds a lot different than just filling up people’s cars doesn’t it? Think about it. When people go to a gas station they aren’t just looking to fill their gas. They are often looking for directions. So why not provide a GPS kiosk so travelers can easily have access to accurate directions whenever they get lost. People often stop at gas sta Job Interviews - Will Practice Help? r their cars. But is that really what gas stations are all about?Like any skill set, interviewing takes practice to be successful. Many professionals feel that their work experience and skills will speak for themselves in an interview, this is false. The experience a If you ask me, you’re in the fill people’s gas-provide directions-act as a rest stop-provide entertainment business. That sounds a lot different than just filling up people’s cars doesn’t it? Think about it. When people go to a gas station they aren’t just looking to fill their gas. They are often looking for directions. So why not provide a GPS kiosk so travelers can easily have access to accurate directions whenever they get lost. People often stop at gas sta The Inevitability Of Change siness. That sounds a lot different than just filling up people’s cars doesn’t it?Change is inevitable and it will happen with your help or without it. You may be a traditional person who likes life as it is. But your life has changed all around you since your childhood and it will c Think about it. When people go to a gas station they aren’t just looking to fill their gas. They are often looking for directions. So why not provide a GPS kiosk so travelers can easily have access to accurate directions whenever they get lost. People often stop at gas sta The Psychology of Angry Customers They are often looking for directions. So why not provide a GPS kiosk so travelers can easily have access to accurate directions whenever they get lost. People often stop at gas stations when they need to use the restroom. So why not advertise that? Advertise yourself as having the world’s cleanest fanciest gas station bathroom ever. People will remember your brand whenever they need to make a pit stop on the road. Thirdly, people stop at gas stations in states they are unfamiliar with and so your employees act as a lot of people’s first impressions of people from that state. Why not train your employees to be the friendly guy from Missouri at the Hess station as opposed to just another cranky gas filler upper at some random gas station.Often, what makes difficult customers difficult is the fact that they are intensely emotional. They are upset, angry, irate, or ballistic. It is impossible to address the real issues the customer has ex So remember the next time you ask yourself about what business you’re in… ask yourself -Is it in the same business your customers see you in?
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