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  • Hub You - 3 Special Benefits Every Customer Wants

    Do You Know What Your Employees Are Doing?
    A recent survey by Salary.com shows employee productivity may not be all that employers would like. According to the survey, “the average worker in the US admits to frittering away 2.09 hours per eight hour workday”. This figure does not include lunch breaks or other scheduled break-time.In Wisconsin for example, for every eight hours work an employer pays for, the employee is likely to deliver less than six. Respondents admit to wasting 2
    click to another screen when ordering online. Use a simple order form instead of a shopping cart if you only offer 1 or 2 items. And don't ask them to give you more information than you need to process their order.

    3. Personal Attention

    Every prospect and customer wants personal attention. One way you can provide it is by giving them an opportunity to ask questions.

    Only interested prospects will take the time to ask questions. Many will

    Direct Matches: The Key To Using Direct Matches In Your Business
    Direct Matches is one of the newest online meeting places. It is creating quite a stir in the world of business for it fresh ideas and creative opportunities. Direct Matches offers the opportunity to meet people in business, the dating world, education, as well as a home business plan that many are using to make a great income from their own homes.Use Direct Matches to promote your business by signing up for a free account and meeting peopl
    Every customer looks for 3 special benefits when they do business with you. They may not specifically ask for these benefits. But you're losing sales if you don't automatically provide all 3.

    1. Fast Results

    Prospective customers may take a long time deciding whether or not they will buy from you. But once they decide to buy, they expect instant results. When people buy a car they want to drive it home today. When they sign up with a health club they expect to look and feel better by the end of the week.

    Look for ways you can reduce the time your customers have to wait after a transaction before they can start enjoying the results of their decision to buy. Try to deliver your product at the point of sale. When that's not possible, look for creative ways to provide a benefit your customer can start enjoying immediately.

    For example, a publisher I know recently created a special package combination of his latest "how-to" book in print and several eBooks on the same subject. When customers order his new book, they can immediately download the eBooks on their computer. They don't have to wait for the hard-cover book to arrive before they can start enjoying the benefit they paid for.

    2. Easy Procedures

    Customers want products that are easy to use and services that produce results without disturbing their daily routine. You can increase your sales by stressing the "easy to use" characteristics of your product or service in all your promotions. Convenience and ease of use are often more important to customers than price.

    Simplify your buying procedure too. Make it easier for customers to buy from you and you will get more sales.

    For example, many online shoppers are impatient and won't tolerate a lengthy ordering process. Minimize the number of times your customer has to click to another screen when ordering online. Use a simple order form instead of a shopping cart if you only offer 1 or 2 items. And don't ask them to give you more information than you need to process their order.

    3. Personal Attention

    Every prospect and customer wants personal attention. One way you can provide it is by giving them an opportunity to ask questions.

    Only interested prospects will take the time to ask questions. Many will

    Call Center Interview Questions And How To Tackle Them
    If a company has a large number of customers, but doesn't have the capability to handle calls from those customers, they might contract a call center. These firms help with airline reservations, directory assistance, computer technical help, and other important customer service functions. They are generally staffed with both technically trained and non-technical employees, depending on the job needed. Many students apply for call center jobs because
    they expect to look and feel better by the end of the week.

    Look for ways you can reduce the time your customers have to wait after a transaction before they can start enjoying the results of their decision to buy. Try to deliver your product at the point of sale. When that's not possible, look for creative ways to provide a benefit your customer can start enjoying immediately.

    For example, a publisher I know recently created a special package combination of his latest "how-to" book in print and several eBooks on the same subject. When customers order his new book, they can immediately download the eBooks on their computer. They don't have to wait for the hard-cover book to arrive before they can start enjoying the benefit they paid for.

    2. Easy Procedures

    Customers want products that are easy to use and services that produce results without disturbing their daily routine. You can increase your sales by stressing the "easy to use" characteristics of your product or service in all your promotions. Convenience and ease of use are often more important to customers than price.

    Simplify your buying procedure too. Make it easier for customers to buy from you and you will get more sales.

    For example, many online shoppers are impatient and won't tolerate a lengthy ordering process. Minimize the number of times your customer has to click to another screen when ordering online. Use a simple order form instead of a shopping cart if you only offer 1 or 2 items. And don't ask them to give you more information than you need to process their order.

    3. Personal Attention

    Every prospect and customer wants personal attention. One way you can provide it is by giving them an opportunity to ask questions.

    Only interested prospects will take the time to ask questions. Many will

    Branding Your Radio or TV Campaign With A Musical Identity (aka Audo Logo, aka Jingle)
    You don't think twice about a business card and letterhead logo for the visual aspect of your campaign, why not an audio logo to brand your broadcast campaign?With the magic of music you can capture the personality of your business, create an emotional connection to your target audience and get recall & branding recognition (in some instances with people tapping their feet and singing your company name) even when you are not on the air. combination of his latest "how-to" book in print and several eBooks on the same subject. When customers order his new book, they can immediately download the eBooks on their computer. They don't have to wait for the hard-cover book to arrive before they can start enjoying the benefit they paid for.

    2. Easy Procedures

    Customers want products that are easy to use and services that produce results without disturbing their daily routine. You can increase your sales by stressing the "easy to use" characteristics of your product or service in all your promotions. Convenience and ease of use are often more important to customers than price.

    Simplify your buying procedure too. Make it easier for customers to buy from you and you will get more sales.

    For example, many online shoppers are impatient and won't tolerate a lengthy ordering process. Minimize the number of times your customer has to click to another screen when ordering online. Use a simple order form instead of a shopping cart if you only offer 1 or 2 items. And don't ask them to give you more information than you need to process their order.

    3. Personal Attention

    Every prospect and customer wants personal attention. One way you can provide it is by giving them an opportunity to ask questions.

    Only interested prospects will take the time to ask questions. Many will

    Quarter Turn Fasteners
    Quarter-turn fasteners are those that are used with panels and components that have to be opened rapidly and easily for preservation or substitution. Since there are many options available for the head of the fastener, a quarter turn fastener provides protection from vandalism or theft. The main component of the Quarter Turn Fastener is the stud that is fixed in a clip. These fasteners are called quarter-turn fasteners, because of their rapid way of
    ncrease your sales by stressing the "easy to use" characteristics of your product or service in all your promotions. Convenience and ease of use are often more important to customers than price.

    Simplify your buying procedure too. Make it easier for customers to buy from you and you will get more sales.

    For example, many online shoppers are impatient and won't tolerate a lengthy ordering process. Minimize the number of times your customer has to click to another screen when ordering online. Use a simple order form instead of a shopping cart if you only offer 1 or 2 items. And don't ask them to give you more information than you need to process their order.

    3. Personal Attention

    Every prospect and customer wants personal attention. One way you can provide it is by giving them an opportunity to ask questions.

    Only interested prospects will take the time to ask questions. Many will

    Planning For Your Next Great Sales & Marketing Job
    If you’re a sales and marketing executive with many years of experience but you’re tired of the current work that you’re doing, now is a great time to consider changing your job and looking for a new position. Searching for a sales and marketing position -- whether it be executive, mid-level or front-line has never been better than it is now, and the reason is because we’ve now reached full employment. During full employment, companies are actuall
    click to another screen when ordering online. Use a simple order form instead of a shopping cart if you only offer 1 or 2 items. And don't ask them to give you more information than you need to process their order.

    3. Personal Attention

    Every prospect and customer wants personal attention. One way you can provide it is by giving them an opportunity to ask questions.

    Only interested prospects will take the time to ask questions. Many will buy from you if they get valuable information from your answer. You can often include a promotion for your product or service as part of your answer.

    Answering questions is not time consuming. The same questions will be repeated over and over again. But you only have to answer each question once if you save your answer to a permanent file. Copy it into your reply whenever you get that same question again ...and revise it slightly to personalize your response. You can answer questions quickly and your prospects will appreciate your personal attention.

    Tip: If you find yourself personally answering a lot of questions, add a Questions and Answers page to your web site. Post the answers to your most frequently asked questions. It will reduce the number of questions you have to answer individually. But remember, it also deprives you of an opportunity to impress prospects with your personal attention.

    Every customer wants fast results, easy procedures and personal attention. Most won't ask for these benefits. But they won't buy from you unless they get them. Make sure you provide all 3 of these special benefits ...and look for ways to improve the quality of each. Then watch how quickly your sales increase.

    Copyright 2004 Bob Leduc

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