Here and there we're going to jump out-of-the-box with an occassional article that blends technology and alternative thought process. Being that it is the middle of the night and I'm not much of a sleeper, why not? We'll have to see if other TOOB articles follow this same trend of nocturnalistic inclination.

eMail is here to stay (forever) - if our planet is completely dessimated, somehow somewhere there will be an Exchange server that survives. Companies are struggling today with the sheer volume of e-mail, and especially how to sort through thousands of messages and know what constitutes a good message as opposed to junk. e-Mail filters are a good way to reduce the level of unnecessary e-mail, but there is still the problem with how to deal with the good stuff. As the most widely accepted form of electronic communication, e-mail has become the standard for both business and personal use. Before you power on your computer tomorrow, take a moment and think about how many tasks are going to result from the average of a dozen to fifty e-mails that will be waiting for you. From those e-mails, how many of them are going to then spawn other tasks for other people? The push is on for ways to reduce the amount of e-mail, thereby reducing the amount of storage that is required to archive terabytes of e-mail files. Traditional ERMS (e-mail response management systems) are focused primarily on facilitating self-service response and in many cases this adds to e-mail generation. The optimal solution comes in the form of intelligent e-mail monitoring. Monitoring is relatively new technology that turns incoming e-mail into actionable tasks that can then be:

• managed by state changes (status management)
• automatically assigned to other people or "queues" using predictible workflow
• escalated and prioritized

• the e-mail inbox where the message arrives would be monitored
• the e-mail would be processed and deleted
• the processing of the e-mail would include opening a task and assigning it
• the assigned task would create a notification message to the owner (text message, e-mail message, pager notification, etc.)
• the purchase order that was attached to the e-ma
  The Number One Way To Learn
  Generally it is considered that there are three ways people learn: through observation, by reading, or by experiencing. Depending on what it is that you're trying to learn, any of the three methods could be number one. However one method has proven itself consistently to be without a doubt the best method -- experience.Each week we put a thought of the week our company web site. It is always some motivational saying to give people something to think about throughout
  ere will be an Exchange server that survives. Companies are struggling today with the sheer volume of e-mail, and especially how to sort through thousands of messages and know what constitutes a good message as opposed to junk. e-Mail filters are a good way to reduce the level of unnecessary e-mail, but there is still the problem with how to deal with the good stuff. As the most widely accepted form of electronic communication, e-mail has become the standard for both business and personal use. Before you power on your computer tomorrow, take a moment and think about how many tasks are going to result from the average of a dozen to fifty e-mails that will be waiting for you. From those e-mails, how many of them are going to then spawn other tasks for other people? The push is on for ways to reduce the amount of e-mail, thereby reducing the amount of storage that is required to archive terabytes of e-mail files. Traditional ERMS (e-mail response management systems) are focused primarily on facilitating self-service response and in many cases this adds to e-mail generation. The optimal solution comes in the form of intelligent e-mail monitoring. Monitoring is relatively new technology that turns incoming e-mail into actionable tasks that can then be:
  • managed by state changes (status management)
  • automatically assigned to other people or "queues" using predictible workflow
  • escalated and prioritized
  The resulting tasks can also significantly reduce disk space by compressing attachments in binary form (BLOB). For example, you receive an urgent e-mail that requires a purchase order to be processed. The e-mail was sent to you but processing purchase orders is Mary Smith's job. In this scenario, e-mail monitoring technology would work as follows:
  • the e-mail inbox where the message arrives would be monitored
  • the e-mail would be processed and deleted
  • the processing of the e-mail would include opening a task and assigning it
  • the assigned task would create a notification message to the owner (text message, e-mail message, pager notification, etc.)
  • the purchase order that was attached to the e-m
    Trends Worth Billions – (Part 1 of a 3-Part Series)
    “I feel overwhelmed!” said Leanne, a store manager for the past five years. “I’m spending more on advertising but sales keep slipping. I don’t feel like I’m on top of my business anymore.”“You’re not alone,” I replied. “I hear that same refrain from many business owners in spite of our booming economy and low interest rates. All that good cheer does little to pacify a business that’s struggling to make ends meet. Do you know why sales are slipping?”“If I knew I
    ent and think about how many tasks are going to result from the average of a dozen to fifty e-mails that will be waiting for you. From those e-mails, how many of them are going to then spawn other tasks for other people? The push is on for ways to reduce the amount of e-mail, thereby reducing the amount of storage that is required to archive terabytes of e-mail files. Traditional ERMS (e-mail response management systems) are focused primarily on facilitating self-service response and in many cases this adds to e-mail generation. The optimal solution comes in the form of intelligent e-mail monitoring. Monitoring is relatively new technology that turns incoming e-mail into actionable tasks that can then be:
    • managed by state changes (status management)
    • automatically assigned to other people or "queues" using predictible workflow
    • escalated and prioritized
    The resulting tasks can also significantly reduce disk space by compressing attachments in binary form (BLOB). For example, you receive an urgent e-mail that requires a purchase order to be processed. The e-mail was sent to you but processing purchase orders is Mary Smith's job. In this scenario, e-mail monitoring technology would work as follows:
    • the e-mail inbox where the message arrives would be monitored
    • the e-mail would be processed and deleted
    • the processing of the e-mail would include opening a task and assigning it
    • the assigned task would create a notification message to the owner (text message, e-mail message, pager notification, etc.)
    • the purchase order that was attached to the e-m
      ME/CFS And FM : Is It Time To Quit Your Job?
      I'm writing this article because I would have appreciated someone warning me about unknowingly pushing myself into a severe relapse of PVFS (ME/CFS) a few years ago (when I was struggling to keep my full-time job).Most working ME/ Chronic Fatigue Syndrome (CFS) and Fibromyalgia (FM) sufferers face the same kind of problems at some point during their illness:Should they continue work? Should they cut down? Or should they stop completely? And if they stop where w
      n comes in the form of intelligent e-mail monitoring. Monitoring is relatively new technology that turns incoming e-mail into actionable tasks that can then be:
      • managed by state changes (status management)
      • automatically assigned to other people or "queues" using predictible workflow
      • escalated and prioritized
      The resulting tasks can also significantly reduce disk space by compressing attachments in binary form (BLOB). For example, you receive an urgent e-mail that requires a purchase order to be processed. The e-mail was sent to you but processing purchase orders is Mary Smith's job. In this scenario, e-mail monitoring technology would work as follows:
      • the e-mail inbox where the message arrives would be monitored
      • the e-mail would be processed and deleted
      • the processing of the e-mail would include opening a task and assigning it
      • the assigned task would create a notification message to the owner (text message, e-mail message, pager notification, etc.)
      • the purchase order that was attached to the e-m
        Taming the Paper Tiger at Work - A Book Summary
        The Big IdeaGetting organized is not an easy task. Everyday, you are forced to deal with mountains of paper that contain both crucial information and useless garbage. This scenario is common to anyone who dares thrive in the workplace.Without realizing it, you may have bred your very own paper tiger. Although paper can serve a great purpose, a huge amount of it can literally wreak havoc and harm productivity.Barbara Hemphill, a well-known prof
        cessed. The e-mail was sent to you but processing purchase orders is Mary Smith's job. In this scenario, e-mail monitoring technology would work as follows:
        • the e-mail inbox where the message arrives would be monitored
        • the e-mail would be processed and deleted
        • the processing of the e-mail would include opening a task and assigning it
        • the assigned task would create a notification message to the owner (text message, e-mail message, pager notification, etc.)
        • the purchase order that was attached to the e-mail would be stored in an attachments tab of the task form

        The e-mail notification to the recipient would include a link in it - when accessed it would bring the recipient to a page where he or she could access the task, whereby they can add activities to the task, change the status, re-assign the task, and more.

        e-Mail monitoring that results in actionable tasks solves three (among other) major problems:

        1. e-Mail is processed and deleted (as well as the attachment) immediately
        2. Accountability from the original e-mail becomes enforced by having associated traceability in the form of a task
        3. Storage is reduced - archives of the databases are significantly reduced due to BLOB storage and compressed database files.

        These new capabilities are an important consideration for companies that are trying to reduce storage space with the added benefit of task management.

        Comments, Questions? e-mail to lgoldberg@supportfusion.com