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  • Hub You - 100% is Not Enough - You Need 120%

    Just What Are Consumers Thinking?
    Research would indicate that consumers don’t know what they’re thinking. According to an article written by Jack Shimell (2002) for Quirk’s Marketing Research Review, Consumers make their decisions and react to a
    tay there, you've got to work even harder, and smarter! Give it your all. Give it your best. Give it 120%.


    Action Steps
    --------------------------------------------------------------------------------

    Take your best past performance as 100%. What would a 120% service effort look like? 120% results? Make

    RV Manufacturers
    RV, or recreational vehicles, include all vehicles which are used for the purpose of recreational activities such as holidaying, trekking and mountaineering. The most important factor that must be kept in mind whi
    I recently organized a service benchmarking visit to Singapore for 22 Korean sales and service trainers. In seven days we visited 23 leading organizations. A very busy week!

    At the Singapore Airlines Cabin Crew Training Centre, one visitor asked, 'How does Singapore Airlines stay on top all these years? And how do you plan to keep the lead while other airlines work so hard to beat you?'

    Senior Vice President, Mr Sim Kay Wee, answered clearly: '100% is not enough. When you reach #1, you need 120%.

    'Here's why: If you fly on a mediocre airline, your service expectation may be only 50%. If the cabin crew is in a better mood, they may actually deliver 65%. Then what is your opinion of the service? It's up 15%!

    'Now if you know Singapore Airlines is #1, what is your expectation of the service? 110%! And if our cabin crew delivers service only at the 100% level, what is your opinion of the service? It's down 10%!

    'This is the challenge of being #1,' he concluded. 'If you are in the lead and want to stay there, 100% is not enough. You need every member of the team to give 120%!'


    Key Learning Point
    --------------------------------------------------------------------------------

    If you work hard and smart you may finally reach the top - #1! And then what? If you want to stay there, you've got to work even harder, and smarter! Give it your all. Give it your best. Give it 120%.


    Action Steps
    --------------------------------------------------------------------------------

    Take your best past performance as 100%. What would a 120% service effort look like? 120% results? Make

    Writing A Cover Letter For A New Construction Job
    When applying to a new construction job, your cover letter is the first thing an employer will read, even before a CV, so it is one of the most important things to get right!The role of the cover letter is
    eep the lead while other airlines work so hard to beat you?'

    Senior Vice President, Mr Sim Kay Wee, answered clearly: '100% is not enough. When you reach #1, you need 120%.

    'Here's why: If you fly on a mediocre airline, your service expectation may be only 50%. If the cabin crew is in a better mood, they may actually deliver 65%. Then what is your opinion of the service? It's up 15%!

    'Now if you know Singapore Airlines is #1, what is your expectation of the service? 110%! And if our cabin crew delivers service only at the 100% level, what is your opinion of the service? It's down 10%!

    'This is the challenge of being #1,' he concluded. 'If you are in the lead and want to stay there, 100% is not enough. You need every member of the team to give 120%!'


    Key Learning Point
    --------------------------------------------------------------------------------

    If you work hard and smart you may finally reach the top - #1! And then what? If you want to stay there, you've got to work even harder, and smarter! Give it your all. Give it your best. Give it 120%.


    Action Steps
    --------------------------------------------------------------------------------

    Take your best past performance as 100%. What would a 120% service effort look like? 120% results? Make

    Working With Numbers - Temporary Accounting Job
    If you have taken a college course in accounting then you may well be considering a career in that specific field. When you weigh up your options, you should take into consideration that everyone needs an accounta
    er 65%. Then what is your opinion of the service? It's up 15%!

    'Now if you know Singapore Airlines is #1, what is your expectation of the service? 110%! And if our cabin crew delivers service only at the 100% level, what is your opinion of the service? It's down 10%!

    'This is the challenge of being #1,' he concluded. 'If you are in the lead and want to stay there, 100% is not enough. You need every member of the team to give 120%!'


    Key Learning Point
    --------------------------------------------------------------------------------

    If you work hard and smart you may finally reach the top - #1! And then what? If you want to stay there, you've got to work even harder, and smarter! Give it your all. Give it your best. Give it 120%.


    Action Steps
    --------------------------------------------------------------------------------

    Take your best past performance as 100%. What would a 120% service effort look like? 120% results? Make

    A Sick Company Needs to Concentrate on its Core Competence
    The surgeon operates only one patient at a time. Similarly, a sick company needs to concentrate on its core competence.During the turnaround phase when the company is on the brink of bankruptcy, there are
    ou are in the lead and want to stay there, 100% is not enough. You need every member of the team to give 120%!'


    Key Learning Point
    --------------------------------------------------------------------------------

    If you work hard and smart you may finally reach the top - #1! And then what? If you want to stay there, you've got to work even harder, and smarter! Give it your all. Give it your best. Give it 120%.


    Action Steps
    --------------------------------------------------------------------------------

    Take your best past performance as 100%. What would a 120% service effort look like? 120% results? Make

    Secret Steps To Earning Money Online
    Consider your self VERY lucky today if you are ready this. Why? Because I am about to tell you some of the top secrets to online success that some of these rich online gurus dont want you to know about. If
    tay there, you've got to work even harder, and smarter! Give it your all. Give it your best. Give it 120%.


    Action Steps
    --------------------------------------------------------------------------------

    Take your best past performance as 100%. What would a 120% service effort look like? 120% results? Make that your team target for today.

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