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Hub You - How To Keep Your Clients and Customers Coming Back For More
Recently I visited a new car dealership, something millions of people in the United States do every month. Several weeks later I visited the Florida State Department of Motor Vehicles for a bit of license renewal. Contrasting the quality of these experiences says a lot about us as individuals, our conditioned acceptance of ineptitude and our limited appreciation for quality s
A great example of how I provided a favourite client of mine with what I perceive as exceptional client care is when I helped them by a pair of running shoes. It took about half an hour of my time, saved them a whole heap of hassle and money and
If you are a sole-proprietor, you may have wondered about the Owner’s Draw account and how it works. I’ll try to explain it in a way that makes sense to people who use QuickBooks.Owner’s Equity, Owner’s Investment, and Owner’s Draw - DefinedIf you open the Chart of Accounts in QuickBooks, scroll down to the Equity accounts – normally about half way down.
Taking good care of your clients will ensure the success of your business. Taking your eye off the client care ball on the other hand is a sure-fire route to business failure. Your clients are literally the life-blood of your business and if you don’t take good care of them they will go else where before you know it.
2. It’s easier than you think
Good client care doesn’t have to cost you any money at all. It’s about going the extra mile and treating your clients how you’d like to be treated as a client. We’ve all experienced bad client service – it’s unfortunately all too common nowadays. How infuriating is it when you can’t get a complaint resolved? Or when you’re spoken to rudely on the phone?
Good client care is about making sure you do the basics well.
Ensure that every single interaction your client have with you is pleasant, successful and enriches their lives. The more they enjoy their interactions with you and your company, the more they’ll want to come back.
Going the extra mile can be as simple nowadays as calling a client back when you say you’re going to (it’s amazing how easy it is to exceed client expectations now that the standard of what we expect is so low).
A great example of how I provided a favourite client of mine with what I perceive as exceptional client care is when I helped them by a pair of running shoes. It took about half an hour of my time, saved them a whole heap of hassle and money and m
A company logo can be an invaluable marketing tool if created and used correctly. The logo is a memorable and meaningful representation of your company. It is important that you do not just blow off the design of your company logo. Hiring a professional design firm is well worth the money. Read these benefits of having a logo with superior design and you’ll see why.
2. It’s easier than you think
Good client care doesn’t have to cost you any money at all. It’s about going the extra mile and treating your clients how you’d like to be treated as a client. We’ve all experienced bad client service – it’s unfortunately all too common nowadays. How infuriating is it when you can’t get a complaint resolved? Or when you’re spoken to rudely on the phone?
Good client care is about making sure you do the basics well.
Ensure that every single interaction your client have with you is pleasant, successful and enriches their lives. The more they enjoy their interactions with you and your company, the more they’ll want to come back.
Going the extra mile can be as simple nowadays as calling a client back when you say you’re going to (it’s amazing how easy it is to exceed client expectations now that the standard of what we expect is so low).
A great example of how I provided a favourite client of mine with what I perceive as exceptional client care is when I helped them by a pair of running shoes. It took about half an hour of my time, saved them a whole heap of hassle and money and
Offshore companies or International Business Companies (also known as IBCs) are ‘distinct legal entities’ – what this means is that they can be treated to all intents and purposes like an individual.This means they can do business and be taxed for example, in fact they can do pretty much everything apart from have feelings or be loved!But what’s the point of an
Good client care is about making sure you do the basics well.
Ensure that every single interaction your client have with you is pleasant, successful and enriches their lives. The more they enjoy their interactions with you and your company, the more they’ll want to come back.
Going the extra mile can be as simple nowadays as calling a client back when you say you’re going to (it’s amazing how easy it is to exceed client expectations now that the standard of what we expect is so low).
A great example of how I provided a favourite client of mine with what I perceive as exceptional client care is when I helped them by a pair of running shoes. It took about half an hour of my time, saved them a whole heap of hassle and money and
Advertising on humans using tattoos is rapidly kind of freak niche that is definitely growing. It all started about two years ago (to the best of my knowledge) when a guy ran an ad on eBay offer his forehead as a billboard. He basically put up an eBay auction offering to wear a temporary tattoo on his forehead to advertise for whoever was the winning bidder. Well, a year o
Going the extra mile can be as simple nowadays as calling a client back when you say you’re going to (it’s amazing how easy it is to exceed client expectations now that the standard of what we expect is so low).
A great example of how I provided a favourite client of mine with what I perceive as exceptional client care is when I helped them by a pair of running shoes. It took about half an hour of my time, saved them a whole heap of hassle and money and
... Once there was a couple with serious problems in their marriage. They asked the advice of a counselor in a last attempt to resolve their conflict. After some sessions, the counselor confronted the couple with the bottleneck; a difference in emotional age between the two. It appeared that one had the emotional age of 18 whereas the other’s emotional development got stuck i
A great example of how I provided a favourite client of mine with what I perceive as exceptional client care is when I helped them by a pair of running shoes. It took about half an hour of my time, saved them a whole heap of hassle and money and made me feel great about myself in the process. What’s more it ensured they keep coming back to me as a coach and recommend me to all their friends.
3. It’ll make you stand out from your competitors
As I was saying before, not many businesses nowadays take exceptional care of their clients so if you do the basics well, it’s not that hard to stand out from the crowd. But if you’re in a highly competitive market, it is absolutely vital you go the extra mile to take care of your clients – if you don’t there’ll be no shortage of other places for them to go.
4. It needs to be totally integrated into your business
Good client care should be totally integrated into all aspects of your business. Right from when you first get an enquiry from a potential client through to when they leave you as a client (which hopefully they never will). The idea of taking care of your clients should be integral to every single interaction you have with a client.
5. It’s an attitude
Once again, good client care is an attitude – not something you pick and choose to do when you feel like it. If you are running your own business, then you are in the business of serving –
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