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Hub You - What Is The Question To Start Asking Questions?
Most entrepreneurs from J. Paul Getty to the local cybernet caf? owner carry business loans. Not only are they usually necessary to start up and to grow a venture, they are often the best way to establish a sound credit rating. The best way to get a stellar credit rating is to take out a loan and to pay it off at slightly higher than the required amount with fastidiously punctual payments. But the combination of existing financial obligations taken together with the business debt that results from day to day activity can result in a problem that can spiral out of pro
“What if I did give this person a raise?”
“What if I were to train everyone in basic skill sets, would I see an increase in Customer Satisfaction? And just as importantly, would I see an increase in Employee Satisfaction?”
“What if I really applied myself and learned everything I could about what I do, and just adopted one new idea a month?”
“What if I was to sit down with everyone who is responsible for taking ca
Incorporate these tips into your at work lifestyle, and they will make a positive, quality difference in your life. Print one side of one sheet of paper for easy reference.Tip #1. - Say good morning, smile, be positive, always give a kind word, and above all be approachable.Tip #2. - Climb the stairs. If you work on the fortieth floor, walk up the first five, or seven, or ten. Catch the elevator the rest of the way.Tip #3. - Freely drink quality water throughout your work day. It must be at room temperature, and yes, you may add lemon.I love asking “What If”. It is the biggest door opening question ever conceived. Yesterday, whilst I was at a Toastmaster’s meeting, I had a one of those “flashes of brilliance.”
It started with me thinking that a lot of people may be feeling that they have been “sentenced” to spend their life in Customer Service. And I started thinking “How very sad for them” that they don’t see the real potential there is for a lifelong career and how rewarding that really is.
Now, some of you that know me would say that there were several times in my life that I did not see it that way at all. Yep, it happened to me too. I lost my objectivity.
There were also moments that I questioned my sanity, and I was sure that the root of all evil had to be the Customers and Employees I was working with.
I became a serious Schleprock. If there was a bad experience waiting to happen, all I had to do was show up, and it was sure to find me. As far as I could see there were nothing but idiots and morons and they were all trying to ruin my day.
Not what has this got to do with anything you might ask? Hmmmm?
It just that as a recovering Schleprock, (the steps are the same, starting with acknowledgement), I had to learn a few new skills to help me get through each and every day. And it starts with asking “What if” questions.
Let me illustrate.
“What if this upset Customer that is standing in front of me has only one experience this day with a human being, and that person is me?”
“What if I have only one chance to make this person my friend, what will I say and how will I act?”
“What if there were no tomorrow for me, would I look back on how I have served in this position with pride?”
“What if the next time I see this employee/customer/friend/person and his/her family I am standing next to them at his/her gravesite?”
“What if I was to listen to this person completely, without judgment and filters, could I really understand what they are trying to say?”
“What if I did give this person a raise?”
“What if I were to train everyone in basic skill sets, would I see an increase in Customer Satisfaction? And just as importantly, would I see an increase in Employee Satisfaction?”
“What if I really applied myself and learned everything I could about what I do, and just adopted one new idea a month?”
“What if I was to sit down with everyone who is responsible for taking car
Electricity is composed of wide interconnecting networks of electrical line, power plants and diverse equipments such as transformers, electrical power distribution systems, and substations. Transmission System Operators (TSO) are part of the network and play a key role. Indeed they are the operators in charge of transmitting electrical power from generation plants to the regional or local electricity distribution operators. Transmission system operators are working on electrical lines with very high voltage, above 100,000 Volts, and they use transformers to reduce the
There were also moments that I questioned my sanity, and I was sure that the root of all evil had to be the Customers and Employees I was working with.
I became a serious Schleprock. If there was a bad experience waiting to happen, all I had to do was show up, and it was sure to find me. As far as I could see there were nothing but idiots and morons and they were all trying to ruin my day.
Not what has this got to do with anything you might ask? Hmmmm?
It just that as a recovering Schleprock, (the steps are the same, starting with acknowledgement), I had to learn a few new skills to help me get through each and every day. And it starts with asking “What if” questions.
Let me illustrate.
“What if this upset Customer that is standing in front of me has only one experience this day with a human being, and that person is me?”
“What if I have only one chance to make this person my friend, what will I say and how will I act?”
“What if there were no tomorrow for me, would I look back on how I have served in this position with pride?”
“What if the next time I see this employee/customer/friend/person and his/her family I am standing next to them at his/her gravesite?”
“What if I was to listen to this person completely, without judgment and filters, could I really understand what they are trying to say?”
“What if I did give this person a raise?”
“What if I were to train everyone in basic skill sets, would I see an increase in Customer Satisfaction? And just as importantly, would I see an increase in Employee Satisfaction?”
“What if I really applied myself and learned everything I could about what I do, and just adopted one new idea a month?”
“What if I was to sit down with everyone who is responsible for taking ca
A successful marketing plan relies heavily on the pulling-power of advertising copy. Writing result-oriented ad copy is difficult, as it must appeal, entice, and convince consumers to take action. There is no magic formula to write perfect ad copy; it is based on a number of factors, including ad placement, demographic, even the consumer’s mood when they see your ad. So how is any writer supposed to pen a stunning piece of advertising copy -- copy that sizzles and sells? The following tips will jumpstart your creative thinking and help you write a better ad.KNOW
Not what has this got to do with anything you might ask? Hmmmm?
It just that as a recovering Schleprock, (the steps are the same, starting with acknowledgement), I had to learn a few new skills to help me get through each and every day. And it starts with asking “What if” questions.
Let me illustrate.
“What if this upset Customer that is standing in front of me has only one experience this day with a human being, and that person is me?”
“What if I have only one chance to make this person my friend, what will I say and how will I act?”
“What if there were no tomorrow for me, would I look back on how I have served in this position with pride?”
“What if the next time I see this employee/customer/friend/person and his/her family I am standing next to them at his/her gravesite?”
“What if I was to listen to this person completely, without judgment and filters, could I really understand what they are trying to say?”
“What if I did give this person a raise?”
“What if I were to train everyone in basic skill sets, would I see an increase in Customer Satisfaction? And just as importantly, would I see an increase in Employee Satisfaction?”
“What if I really applied myself and learned everything I could about what I do, and just adopted one new idea a month?”
“What if I was to sit down with everyone who is responsible for taking ca
There is a great deal of information available from professionals about the importance of taking the steps necessary to accomplish a focused plan for the future of your career. Elements suggested include establishing a good network of personal contacts, developing a winning resume and cover letter, connecting with appropriate recruiter resources, and more. With all the information that a truly effective career search requires, two things become very apparent:1. Your system of planning should be able to allow you a way to focus the resources and information you
“What if I have only one chance to make this person my friend, what will I say and how will I act?”
“What if there were no tomorrow for me, would I look back on how I have served in this position with pride?”
“What if the next time I see this employee/customer/friend/person and his/her family I am standing next to them at his/her gravesite?”
“What if I was to listen to this person completely, without judgment and filters, could I really understand what they are trying to say?”
“What if I did give this person a raise?”
“What if I were to train everyone in basic skill sets, would I see an increase in Customer Satisfaction? And just as importantly, would I see an increase in Employee Satisfaction?”
“What if I really applied myself and learned everything I could about what I do, and just adopted one new idea a month?”
“What if I was to sit down with everyone who is responsible for taking ca
The opportunity for a graphic designer to express creativity in a unique prosperous way has been discovered! Hand painted window ads is an untapped avenue of expression and requires no artist talent to implement. It has been proven that graphic designers can be highly successful at this business by either creating these ads on their own or hiring others to implement the display layouts that the designer has created.As any graphic designer knows, the ability to display information in a balanced enticing way is extremely important to achieving the results that ma
“What if I did give this person a raise?”
“What if I were to train everyone in basic skill sets, would I see an increase in Customer Satisfaction? And just as importantly, would I see an increase in Employee Satisfaction?”
“What if I really applied myself and learned everything I could about what I do, and just adopted one new idea a month?”
“What if I was to sit down with everyone who is responsible for taking care of the assets (our Customers) we worked so hard to get, and asked them what they think?”
“What if I followed through on action statements, recommendations, mission statements and promises? What would my career look like? What would my Department look like? What would my life look like?”
“What if I were to greet every person I meet for one full month with a smile, and a warm greeting?”
“What if I am that person’s only interaction with another human being for a whole week? What would I like them to remember about me?”
See, here’s what happens when you start asking “What if.”
You start thinking about the possibilities and not the limitations.
Without “What if” there can never be a “What is.”
This also helps you focus on the other person, not yourself.
You can apply this question to any part of your daily life. And once you do, your mind begins to open doors that were previously closed.
Now, with anything there is a risk. You may ask the question and still have an unpleasant experience or result regardless. So what.
You would have anyways.
Think of it this way. If you are not asking “What if”, what are you asking?
Maybe “When am I ever going to get out of this” or “Why is everything always happening to me” or “How come everybody else…..?” Sounds a little like someone is calling the waaaaaaambulance doesn’t it?
So, get your head on right. Make a decision to start doing something about it. 1. Start by asking “What if” about everything you do. 2. Take note of what does and does not work. Not every idea is brilliant. If it works, keep doing it until it doesn’t. 3. Be willing to take a little risk. If you are always playing it safe, you will never score and always be dependent on someone else to help you.
And if you still feel like you have been sentenced, parole yourself. If you don’t like Customer Service, get out of it. Stop wasting everyone’s time including y
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