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  • Hub You - Changing Behaviour; Lessons from Safety Training

    What NASA Can Teach You About Your Business Goals
    Despite the current issues challenging NASA, it’s financing and the future of the Space Shuttle Program, there is a key lesson you can learn from its past successes. This lesson is about setting a complete goal and including the wider implications for your business and your staff.During the space program in the 60’s and 70’s the over-riding focus for the flights to the moon and the other missions was not just getting the astronauts into space but also bringing them back safely. The Apollo Program was designed with the specific goal of landing humans on the moon and assuring their safe return back to Earth. The “safe return” part of this is often overlooked but this was actually a very key element
    ed approaches for each stage are:

    Pre-contemplation; Increase awareness of need for change, personalise information on risks and benefits

    Contemplation; Motivate, encourage to make specific plans

    Determination; Assist in developing concrete action

    Action; Assist with feedback, problem solving, social support, reinforcement

    Maintenance; Assist in coping, reminders, finding alternatives, avoiding slips/relapses (as appropriate)

    Research by Prochaska and others indicated that if programmes only concentrated on messages appropriate for those in the action stage, only 1-2% of behaviour change can be expected with the first round of interventions. However, by carefully segmenting the audience and targeting messages with a stage based approach, 12-18% behaviour change can be expected after the first delivery of the programme.

    Taking

    Finding a Job as a CNC Machinist - What the Career has to Offer, and is It Safe from Outsourcing?
    CNC machining is a job sits comfortably atop the hierarchy of manufacturing jobs. A skilled machinist can command a very good salary in fact $60,000 a year or more is not uncommon.As a CNC machinist your job will also be more secure and safe from outsourcing. This is due to the level of skill required to be successful and while simple tasks such as assembly are being outsourced a rapid rate. This is not to say that outsourcing will have no effect in the machineing field, or that your job will never be outsourced because any job white or blue-collar is facing the outsourcing pinch.Finding a job as a CNC machinist shouldn't be too hard. Most manufacturing companies have machining department
    Getting safety training right or wrong has immediately obvious and emotionally and financially tangible consequences. The rewards of: no deaths or disabling injuries, no grieving families, no grieving workmates, no damage to reputation, plant and machinery, no increase in compliance costs and full availability of your products and services in the market place are compelling.

    Changing people's behaviour with regard to safety is a time consuming, difficult business. General training does not have the immediate and emotional rewards of safety training. Changing people's behaviour without those rewards is even more difficult.

    The lessons that organisations have learnt in making safety training effective are, therefore, all the more instructional for general training.

    In particular, studies of the effectiveness of training which combined an understanding of human psychology with a review of actual training programmes have specific findings relevant to all training.

    A study by the National Institute of Occupational Safety and Health (NIOSH) in the US into the effectiveness training for carpenters to prevent hearing loss attempted to understand what limited training effectiveness and to redesign training to improve its effectiveness.

    Hearing loss in carpenters in the US is most simply described by the statement, "25 year olds have 45 year old ears". It is a big problem. Although carpenters surveyed understood that hearing loss was an industry problem, that it would affect them personally and believed that hearing protection could prevent hearing loss, they still did not actually wear hearing protection. They, therefore, still actually suffered hearing loss.

    Training programmes had been effective in raising awareness but not changing behaviour.

    The researchers used the theory of reasoned action (Ajzen and Fishbein, 1980) to understand the factors limiting the effectiveness of the training.

    The basic tenet of the theory is that a person's behaviour is determined by their intention to perform the desired behaviour. This intention is determined by three things: their attitude toward the specific behaviour, their subjective norms and their perceived behavioural control.

    People's attitudes are influenced by their beliefs about the behaviour, their subjective norms by their beliefs about how people they care about will view the behaviour and perceived behavioural control by their perception of their ability to perform a given behaviour.

    The research revealed that carpenters beliefs included; that wearing hearing protection would stop them hearing warning signals such as reversing vehicles, thought others would laugh at them for wearing hearing protection and did not know how to fit hearing protection properly.

    Therefore, no amount of training in the need to wear hearing protection was going to influence the carpenter's behaviour.

    To design a coherent model of learning and reinforcement that actually changed behaviour, the researchers turned to the stages of change model (Prochaska).

    The model describes five stages:

    Pre-contemplation; Unaware of the problem, hasn't thought about change

    Contemplation; Thinking about change, in the near future

    Determination; Making a plan to change plans, setting gradual goals

    Action; Implementation of specific action plans

    Maintenance; Continuation of desirable actions, or repeating periodic recommended step(s)

    The recommended approaches for each stage are:

    Pre-contemplation; Increase awareness of need for change, personalise information on risks and benefits

    Contemplation; Motivate, encourage to make specific plans

    Determination; Assist in developing concrete action

    Action; Assist with feedback, problem solving, social support, reinforcement

    Maintenance; Assist in coping, reminders, finding alternatives, avoiding slips/relapses (as appropriate)

    Research by Prochaska and others indicated that if programmes only concentrated on messages appropriate for those in the action stage, only 1-2% of behaviour change can be expected with the first round of interventions. However, by carefully segmenting the audience and targeting messages with a stage based approach, 12-18% behaviour change can be expected after the first delivery of the programme.

    Taking

    Summer Jobs For Students - Valuable Experience
    Being at university is no easy picnic for the majority of students. Okay, so it may look on the surface that they are just a bunch of scruffy layabouts that do nothing but feed off pizzas, sleep all day, and party all night, but I think we need to give the majority of our well-read rebels a bit of slack here.For many undergraduates, their education is not taken for granted. Most do not arrive at campus in BMW sports cars and credit cards to boot. In fact, a large amount of those entering higher education find it necessary to support themselves for the duration of their study period and have no choice but to find jobs that they can fit-in around their classes.Jobs for students are usually bo
    of human psychology with a review of actual training programmes have specific findings relevant to all training.

    A study by the National Institute of Occupational Safety and Health (NIOSH) in the US into the effectiveness training for carpenters to prevent hearing loss attempted to understand what limited training effectiveness and to redesign training to improve its effectiveness.

    Hearing loss in carpenters in the US is most simply described by the statement, "25 year olds have 45 year old ears". It is a big problem. Although carpenters surveyed understood that hearing loss was an industry problem, that it would affect them personally and believed that hearing protection could prevent hearing loss, they still did not actually wear hearing protection. They, therefore, still actually suffered hearing loss.

    Training programmes had been effective in raising awareness but not changing behaviour.

    The researchers used the theory of reasoned action (Ajzen and Fishbein, 1980) to understand the factors limiting the effectiveness of the training.

    The basic tenet of the theory is that a person's behaviour is determined by their intention to perform the desired behaviour. This intention is determined by three things: their attitude toward the specific behaviour, their subjective norms and their perceived behavioural control.

    People's attitudes are influenced by their beliefs about the behaviour, their subjective norms by their beliefs about how people they care about will view the behaviour and perceived behavioural control by their perception of their ability to perform a given behaviour.

    The research revealed that carpenters beliefs included; that wearing hearing protection would stop them hearing warning signals such as reversing vehicles, thought others would laugh at them for wearing hearing protection and did not know how to fit hearing protection properly.

    Therefore, no amount of training in the need to wear hearing protection was going to influence the carpenter's behaviour.

    To design a coherent model of learning and reinforcement that actually changed behaviour, the researchers turned to the stages of change model (Prochaska).

    The model describes five stages:

    Pre-contemplation; Unaware of the problem, hasn't thought about change

    Contemplation; Thinking about change, in the near future

    Determination; Making a plan to change plans, setting gradual goals

    Action; Implementation of specific action plans

    Maintenance; Continuation of desirable actions, or repeating periodic recommended step(s)

    The recommended approaches for each stage are:

    Pre-contemplation; Increase awareness of need for change, personalise information on risks and benefits

    Contemplation; Motivate, encourage to make specific plans

    Determination; Assist in developing concrete action

    Action; Assist with feedback, problem solving, social support, reinforcement

    Maintenance; Assist in coping, reminders, finding alternatives, avoiding slips/relapses (as appropriate)

    Research by Prochaska and others indicated that if programmes only concentrated on messages appropriate for those in the action stage, only 1-2% of behaviour change can be expected with the first round of interventions. However, by carefully segmenting the audience and targeting messages with a stage based approach, 12-18% behaviour change can be expected after the first delivery of the programme.

    Taking

    Business Debt Help - Business Debt Help Is Available
    There are a number of businesses restructuring tools that a counsellor can offer advice upon. The services are a gradation of financial negotiations with the specific creditors that will result in either a consolidation of the business debts or a settlement of business debt accounts. The business debt help that you will receive will be based upon the specific conditions of the business debts or loans involved, and most certainly upon the business income and the ability to make payments. The solution may only require a business debt consolidation of all of the business debts into a single, more manageable account. Sometimes, simply having one account with an averaged and lowered interest rate that only
    ising awareness but not changing behaviour.

    The researchers used the theory of reasoned action (Ajzen and Fishbein, 1980) to understand the factors limiting the effectiveness of the training.

    The basic tenet of the theory is that a person's behaviour is determined by their intention to perform the desired behaviour. This intention is determined by three things: their attitude toward the specific behaviour, their subjective norms and their perceived behavioural control.

    People's attitudes are influenced by their beliefs about the behaviour, their subjective norms by their beliefs about how people they care about will view the behaviour and perceived behavioural control by their perception of their ability to perform a given behaviour.

    The research revealed that carpenters beliefs included; that wearing hearing protection would stop them hearing warning signals such as reversing vehicles, thought others would laugh at them for wearing hearing protection and did not know how to fit hearing protection properly.

    Therefore, no amount of training in the need to wear hearing protection was going to influence the carpenter's behaviour.

    To design a coherent model of learning and reinforcement that actually changed behaviour, the researchers turned to the stages of change model (Prochaska).

    The model describes five stages:

    Pre-contemplation; Unaware of the problem, hasn't thought about change

    Contemplation; Thinking about change, in the near future

    Determination; Making a plan to change plans, setting gradual goals

    Action; Implementation of specific action plans

    Maintenance; Continuation of desirable actions, or repeating periodic recommended step(s)

    The recommended approaches for each stage are:

    Pre-contemplation; Increase awareness of need for change, personalise information on risks and benefits

    Contemplation; Motivate, encourage to make specific plans

    Determination; Assist in developing concrete action

    Action; Assist with feedback, problem solving, social support, reinforcement

    Maintenance; Assist in coping, reminders, finding alternatives, avoiding slips/relapses (as appropriate)

    Research by Prochaska and others indicated that if programmes only concentrated on messages appropriate for those in the action stage, only 1-2% of behaviour change can be expected with the first round of interventions. However, by carefully segmenting the audience and targeting messages with a stage based approach, 12-18% behaviour change can be expected after the first delivery of the programme.

    Taking

    Discount Nursing Scrubs
    Where to find Discount Nursing Scrubs With the increase of nurses nationwide, the need for nursing scrubs is also on the rise. But a lot of these new nurses are looking to save money. Discount nursing scrubs can be found in a number of places. Buying discount nursing scrubs is a great way to save money. There is no need to buy a brand new uniform every time you are in need. Look in the places below to find discount nursing scrubs. You may be able to save hundreds of dollars a year if you frequent these stores. First off, check with the hospital or doctors office that you are affiliated with. Often these organizations will know the best companies that off
    warning signals such as reversing vehicles, thought others would laugh at them for wearing hearing protection and did not know how to fit hearing protection properly.

    Therefore, no amount of training in the need to wear hearing protection was going to influence the carpenter's behaviour.

    To design a coherent model of learning and reinforcement that actually changed behaviour, the researchers turned to the stages of change model (Prochaska).

    The model describes five stages:

    Pre-contemplation; Unaware of the problem, hasn't thought about change

    Contemplation; Thinking about change, in the near future

    Determination; Making a plan to change plans, setting gradual goals

    Action; Implementation of specific action plans

    Maintenance; Continuation of desirable actions, or repeating periodic recommended step(s)

    The recommended approaches for each stage are:

    Pre-contemplation; Increase awareness of need for change, personalise information on risks and benefits

    Contemplation; Motivate, encourage to make specific plans

    Determination; Assist in developing concrete action

    Action; Assist with feedback, problem solving, social support, reinforcement

    Maintenance; Assist in coping, reminders, finding alternatives, avoiding slips/relapses (as appropriate)

    Research by Prochaska and others indicated that if programmes only concentrated on messages appropriate for those in the action stage, only 1-2% of behaviour change can be expected with the first round of interventions. However, by carefully segmenting the audience and targeting messages with a stage based approach, 12-18% behaviour change can be expected after the first delivery of the programme.

    Taking

    Symptoms of Fraud
    Fraud Symptom Categories1. Internal Control Problems - material weakness The first thing to remember when looking at internal controls is the fraud triangle. Without all three elements of opportunity, pressure and rationalization it is less likely that fraud will occur. By creating controls that prevent these elements or detect them in a timely manner after occurance managers can effectively monitor compliance.Specific internal control issues stem from the organizations structure. Examples of symptoms of control deficiencies include a lack of the following: segregation of duties, independent verification, proper authorization, physical safeguards, ove
    ed approaches for each stage are:

    Pre-contemplation; Increase awareness of need for change, personalise information on risks and benefits

    Contemplation; Motivate, encourage to make specific plans

    Determination; Assist in developing concrete action

    Action; Assist with feedback, problem solving, social support, reinforcement

    Maintenance; Assist in coping, reminders, finding alternatives, avoiding slips/relapses (as appropriate)

    Research by Prochaska and others indicated that if programmes only concentrated on messages appropriate for those in the action stage, only 1-2% of behaviour change can be expected with the first round of interventions. However, by carefully segmenting the audience and targeting messages with a stage based approach, 12-18% behaviour change can be expected after the first delivery of the programme.

    Taking this into account the researchers designed an approach that used graphic images and videos to raise awareness to move pre-contemplators to contemplation.

    To move people from contemplation to determination used case studies and posed "what if" questions about individuals and the impact on their families.

    To move people from determination to action they set reasonable goals, made specific plans, encouraged public pledges and reinforced the belief that there were more pros than cons by removing barriers to use e.g. comfort, insufficient skill to properly fit hearing protection

    To maintain the preferred behaviour they devised informal and formal rewards for the desired behaviour.

    Without going into detail, the revised training had its effect.

    The lessons to be learnt from this approach are, of course, directly transferable to other safety training programmes. Moreover, the approach has applicability in general training where the preferred business outcome requires a change in behaviour.

    For example, front line customer service staff in the hospitality industry, retail sales staff and public servant's attitude to the concept of having a customer with expectations of service come to mind.

    Traditional training approaches may be safe, but they do not change behaviour.

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