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    The following is a true story. It illustrates the need for even management to be nice to their customers—for a variety of reasons.The brothers Long started a drug store in Northern California a number of years ago. By the 1970’s they had built a respectable chain in the north and had started expanding to Southern California. For years, when I was in the sunglass business, I sold to this glowing chain. Throughout the 1970s and 1
    ill be looking for evidence of how you have acted in real situations in the past. So having your stories ready to go plays very well for this type of interview.

    A company wants to find out:

    1. Are you an asset or liability? In other words, will you either make money or save money for the company?

    2. Are you a team player? Will you fit into the corporate hierarchy or be like sand in the gears? Can you t

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    Many years ago, I hated what I was doing for a living and engaged a career coach. As a first assignment, she encouraged me to write down several short stories about times and events in my life where I influenced the outcome. I was stumped at first, but after a few days, I came up with over 15 pages of "stories". These were about times in my life where I not only influenced the outcome but also grew myself and bettered the existence of others around me.

    So what does this have to do with a job interview?

    If you read other books on job interviews, you'll notice they feed you lists of interview questions to learn answers to. An interview is not an interrogation, however, it's a conversation. To make it that way you need to come armed with a multitude of small stories about both your business and personal life.

    When you go into an interview, you need to leave your nerves at the door. The best way to prepare is to be yourself. The best way to be yourself is to tell your own story (or stories). So before the interview have your stories ready to go.

    This is especially great for the competency-based interview being used more today. In a traditional interview, the interviewer will ask you questions focused on whether you have the skills and knowledge needed to do the job. A competency-based interview goes further by asking you additional questions about your character and personal attributes that can better determine whether you fit their corporate culture. These are called "behavioral competencies".

    A competency-based interviewer will spend about half the interview on your job skills, and about half on your behavioral competencies. He or she will be looking for evidence of how you have acted in real situations in the past. So having your stories ready to go plays very well for this type of interview.

    A company wants to find out:

    1. Are you an asset or liability? In other words, will you either make money or save money for the company?

    2. Are you a team player? Will you fit into the corporate hierarchy or be like sand in the gears? Can you ta

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    the existence of others around me.

    So what does this have to do with a job interview?

    If you read other books on job interviews, you'll notice they feed you lists of interview questions to learn answers to. An interview is not an interrogation, however, it's a conversation. To make it that way you need to come armed with a multitude of small stories about both your business and personal life.

    When you go into an interview, you need to leave your nerves at the door. The best way to prepare is to be yourself. The best way to be yourself is to tell your own story (or stories). So before the interview have your stories ready to go.

    This is especially great for the competency-based interview being used more today. In a traditional interview, the interviewer will ask you questions focused on whether you have the skills and knowledge needed to do the job. A competency-based interview goes further by asking you additional questions about your character and personal attributes that can better determine whether you fit their corporate culture. These are called "behavioral competencies".

    A competency-based interviewer will spend about half the interview on your job skills, and about half on your behavioral competencies. He or she will be looking for evidence of how you have acted in real situations in the past. So having your stories ready to go plays very well for this type of interview.

    A company wants to find out:

    1. Are you an asset or liability? In other words, will you either make money or save money for the company?

    2. Are you a team player? Will you fit into the corporate hierarchy or be like sand in the gears? Can you t

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    go into an interview, you need to leave your nerves at the door. The best way to prepare is to be yourself. The best way to be yourself is to tell your own story (or stories). So before the interview have your stories ready to go.

    This is especially great for the competency-based interview being used more today. In a traditional interview, the interviewer will ask you questions focused on whether you have the skills and knowledge needed to do the job. A competency-based interview goes further by asking you additional questions about your character and personal attributes that can better determine whether you fit their corporate culture. These are called "behavioral competencies".

    A competency-based interviewer will spend about half the interview on your job skills, and about half on your behavioral competencies. He or she will be looking for evidence of how you have acted in real situations in the past. So having your stories ready to go plays very well for this type of interview.

    A company wants to find out:

    1. Are you an asset or liability? In other words, will you either make money or save money for the company?

    2. Are you a team player? Will you fit into the corporate hierarchy or be like sand in the gears? Can you t

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    ls and knowledge needed to do the job. A competency-based interview goes further by asking you additional questions about your character and personal attributes that can better determine whether you fit their corporate culture. These are called "behavioral competencies".

    A competency-based interviewer will spend about half the interview on your job skills, and about half on your behavioral competencies. He or she will be looking for evidence of how you have acted in real situations in the past. So having your stories ready to go plays very well for this type of interview.

    A company wants to find out:

    1. Are you an asset or liability? In other words, will you either make money or save money for the company?

    2. Are you a team player? Will you fit into the corporate hierarchy or be like sand in the gears? Can you t

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    ill be looking for evidence of how you have acted in real situations in the past. So having your stories ready to go plays very well for this type of interview.

    A company wants to find out:

    1. Are you an asset or liability? In other words, will you either make money or save money for the company?

    2. Are you a team player? Will you fit into the corporate hierarchy or be like sand in the gears? Can you take and give (if appropriate) orders?

    3. Will you fit into the company culture? They don't want prima donnas.

    The best way to do that is to take the initiative and have several personal stories that you can tell, taking maybe 30 to 90 seconds each.

    You may want to start by developing your stories around these areas:

    A. Times where you either made money or saved money for your current or previous company.

    B. A crisis in your life or job and how you responded or recovered from it.

    C. A time where you functioned as part of a team and what your contribution was.

    D. A time in your career or job where you had to overcome stress.

    E. A time in your job where you provided successful leadership or a sense of direction.

    F. A failure that occurred in your job and how did you overcome it.

    G. Any seminal events happened during your career to cause you to change direction and how that worked out for you.

    I want to emphasize that an interview should not be an interrogation. It should be a conversation between two equals. When you accomplish this you come away a step closer to your goal of landing the job you really want, because…

    It's the conversation that wins an interview, and

    It's the conversation that wins the job

    To have a conversation, have your stories ready.

    Copyright 2006 Joseph Turner

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